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Thời gian làm bài: 120 phút

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In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your test book.


Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.


Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.


Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.


Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.


In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers in the test book.


Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.


Directions: Read the texts that follow. A word, phrase or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.


Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 147-148 refer to the following text message

Reading text:

From: Amar Hadi, 555-0174
To: Wendy Sorenson
Monday, September 19, 10:48 A.M.

Wendy, my computer battery is almost dead. I left my power cord at the office. Could you call my next sales client and tell her I'll be about 30 minutes late? Driving back to the office to get the cord now.

147. Why did Mr. Hadi send the text message to Ms. Sorenson?
148. What will Mr. Hadi probably do next?
Questions 149-150 refer to the following article

Reading text:

Around Town

Bright Sky Café owner Marta Padilla has signed a lease for a second restaurant at 422 Oak Street. The building, adjacent to Cade Theater, formerly housed a branch of Haldon Bank. Ms. Padilla's new venture, to be called Tierra Bistro, will start service on June 5. At first, however, the bistro will be open only during the evening hours. The idea is to attract a following, especially among theatergoers, before adding a lunch service. Ms. Padilla's successful original eatery, Bright Sky Café, is situated on Second Street, close to the Wynn Farmers' Market bus stop. Executive Chef Armando Lucca will oversee both locations.

149. What is the purpose of the article?
150. What is indicated about Tierra Bistro?
Questions 151-153 refer to the following memo

Reading text:

To: Garston Architects Ltd. staff
From: Archie Wentworth, Senior Partner
Re: All-staff meeting
Date: 20 March

To All Staff,

Next Monday, 27 March, we will have a special guest at our all-staff meeting in room 203. Vera Pavlovich is a senior architect at the Norgaard-Holm Firm in Copenhagen, where she has worked for the past four years. She led the design of Copenhagen's Lund House as well as the Iversen Building in Stockholm. Both buildings have won international awards for their sleek, innovative designs. Before making a name for herself in Europe, Ms. Pavlovich spent eight years in New York City at the Ellison-Grant Architect Group. It was at Ellison-Grant that I had the chance to collaborate with her on several projects. Ms. Pavlovich will be here in Edinburgh next week and has agreed to give a talk at our meeting about several of her internationally acclaimed design projects. All staff are urged to attend.

151. What does the memo discuss?
152. What does Mr. Wentworth indicate about Ms. Pavlovich?
153. Where is Garston Architects Ltd. located?
Questions 154-155 refer to the following text-message chain

Reading text:

Arthur Chen 5:49 P.M.
Eleanor sent you an e-mail with the sales figures a little while ago. She's been wondering when she'll hear back from you.


Diego Montes 5:50 P.M.
I'm not at my desk. Do you think she's concerned because the numbers are lower than expected?


Arthur Chen 5:50 P.M.


Diego Montes 5:51 P.M.
I got called away to check the bottling machine. It's acting up.


Arthur Chen 5:52 P.M.
Should I call a technician?


Diego Montes 5:54 P.M.
I'm hoping to handle it myself. Why don't you arrange a conference call for Thursday afternoon? The team will need to discuss the report.


Arthur Chen 5:54 P.M.
Will do.

154. At 5:50 P.M., what does Mr. Montes most likely mean when he writes, "I'm not at my desk"?
155. What task is Mr. Chen asked to do?
Questions 156-158 refer to the following letter

Reading text:

Calmont Art Museum
254 Tanner Road
Hamilton HM 12

19 December

Dear Mr. Sayre:

As a Calmont Art Museum member, you will soon be able to take advantage of our Member Appreciation Month discounts. —[1]—. From 1 to 31 January, members will receive an extra 20 percent savings on all gift-shop items. Members will also be offered a complimentary cup of coffee or tea with their meal in the cafe. Additionally, those who become first-time members by 31 January will receive a 10 percent membership fee discount. —[2]—. So encourage your friends to go online and sign up.

—[3]—. Every Friday of the month, the previously closed third-floor galleries, which feature sculptures and paintings by contemporary Bermudian artists, will be open to all visitors until 9:00 P.M. Photographs of select artwork from these galleries can be viewed on our Web site.

—[4]—. We hope to see you in the coming month.

Ilyana Cooper
Director of Member Services

156. What is true about the Calmont Art Museum building?
157. According to the letter, what will be different on Fridays?
158. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "January is a wonderful time to visit the museum for another reason."
Questions 159-160 refer to the following email

Reading text:

To: Moana Dixon (mdixon@jeminatoys.com.au)
From: So-Hyun Ahn (sahn@jeminatoys.co.kr)
Subject: Jemina Toys' anniversary
Date: 20 June
Attachment: Kickoff celebration

Dear Vice President Dixon,

Several high-profile events and a mix of advertisements are now in place for Jemina Toys' celebration of fifty years in Korea. The kickoff banquet will be held at the Grand Harper Hotel in Seoul on 2 August. We're eager to hear your decision about whether you will join us as our guest of honour. You'll find an invitation attached.

We just arranged advertising for a series of in-store anniversary sales that will launch periodically over the remainder of the year. We'll also be sending out press releases before each of these. I'll provide you with a complete schedule once it is finalized.


So-Hyun Ahn
Korea Marketing Director, Jemina Toys

159. What is the purpose of the e-mail?
160. What does Ms. Ahn promise to send later?
Questions 161-164 refer to the following article

Reading text:

Long Ride Even Longer?

By Selma Gonzalez

On Monday, Chien Motors, the manufacturer now producing Long Ride motorcycles, announced a delay in the introduction of the new Flash JX model. Industry competitors responded with surprise at the news. —[1]—. And Long Ride motorcycle fans went online en masse to express frustration with Chien Motors for canceling March's much-anticipated roll-out.

It seems the decision to equip the Flash JX with a hybrid system, which uses both gasoline and electric power, is to blame. Chien Motors admits that the current prototype was rejected because of its excessive size and weight. This design of the power system would have required a larger motorcycle body than planned. They also had concerns over its lack of power output. —[2]—.

In addition to the design challenges, the Long Ride factory, having been equipped to produce previous models, is not ready for production of the Flash JX hybrid. —[3]—. New equipment will need to be purchased, and the assembly floor will need to be reconfigured.

Last year, Chien Motors was widely praised by motorcycle enthusiasts after it stepped in to save Long Ride from going out of business. What a difference twelve months has made. —[4]—.

161. What is indicated about Chien Motors?
162. What is NOT mentioned as a problem with the power system?
163. Why will the factory be renovated?
164. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Now they will need to win back the goodwill of these potential customers."
Questions 165-168 refer to the following text-message chain

Reading text:

David Fowles [4:26 P.M.] Ms. Kang, tomorrow's forecast is calling for storms, so the roof work on your hotel's new wing will have to be put on hold.


Sue Kang [4:27 P.M.] Will that mean no work the whole day?


David Fowles [4:27 P.M.] Not at all. My workers can help Tony Ulman's crew repair the support beams inside the old building.


Sue Kang [4:28 P.M.] How long will it take to repair those?


David Fowles [4:28 P.M.] Let me check.


David Fowles [4:29 P.M.] Tony, how close are you to finishing your project?


Tony Ulman [4:31 P.M.] Things were looking OK until this morning when the structural engineer came by with some updates. We'll be working late the next few days.


David Fowles [4:32 P.M.] How would you feel about my crew helping you out tomorrow?


Tony Ulman [4:33 P.M.] Great! Then we could possibly finish in one day.


Sue Kang [4:35 P.M.] So your workers will only need access to the old building?


David Fowles [4:36 P.M.] For tomorrow, yes. Would it be OK for them to leave their cars in front of the old building?


Sue Kang [4:38 P.M.] Sure. There should be enough spaces next to the main entrance. And could you remind them not to take vehicles onto the grass?

165. What does Mr. Fowles suggest will interrupt work tomorrow?
166. At 4:31 P.M., what does Mr. Ulman most likely mean when he writes, "We'll be working late the next few days"?
167. Who most likely is Ms. Kang?
168. What is one topic Mr. Fowles asks about?
Questions 169-171 refer to the following advertisement

Reading text:

Find the Information Your Company Needs

Nimblearn is a robust, next-generation tool designed to make creating surveys easy, effective, and affordable. Our intuitive Web-based software allows you to design and administer surveys and automatically track and analyze results.

You asked for it, we created it. We designed Nimblearn to include all the features you requested:

• A simple process for designing surveys that guides you every step of the way
• A huge list of question types, from true/false to open text, with advice on how and when to use each one
• A library of proven sample questions designed to gather essential feedback on quality
• Loads of quick and easy ways to distribute your surveys (e-mail, social media, etc.)
• Summary and advanced reports that can be viewed in real time

Go to www.nimblearn.com to learn more.

169. How would a company most likely use Nimblearn?
170. What is suggested about the company that developed Nimblearn?
171. What is NOT mentioned as a feature of Nimblearn?
Questions 172-175 refer to the following notice

Reading text:

Prendis National Park Authority (PNPA)

Prendis National Park includes mainland shore areas and Prendis Island itself. Please note, however, that additional restrictions will be in force for accessing the island this summer. Unless they are members of an official tour, visitors to the park will be prohibited from setting foot on Prendis Island. This rule also applies to individuals who may wish to visit the island independently using private watercraft. Such individuals may view the island from the water and may anchor offshore, but must not make landfall on the island.

The PNPA's official boat tours for visitors to the island are offered seven days a week throughout the year and depart at two-hour time intervals starting at 8 A.M. The final tour leaves at 4 P.M., except for the summer months of December through March, when this is extended to 6 P.M. Call 08 9776 5992 to make reservations. The official tour includes a brief visit to the island itself, where you can view bird-nesting areas with a PNPA park ranger as your authorized escort.

Payment and Reservations
• Tours are capped at 18 participants. If your group is smaller than 15, we reserve the right to include other visitors in your tour.
• Tickets are $20 per person for those 12 years of age and over and $10 per child under the age of 12.
• A nonrefundable deposit of $5 per person is required to hold a reservation for groups. Your deposit will be credited to your total group admission fee. If your party does not arrive at the specified time, we reserve the right to shorten the trip as necessary in order to avoid interfering with subsequent tours. Rescheduling cannot be considered.

172. What is announced in the notice?
173. What is indicated about visiting Prendis Island?
174. What is NOT mentioned about the PNPA’s tours?
175. According to the notice, what may happen if a group arrives late for a scheduled tour?
Questions 176-180 refer to the following web page and customer review

Reading text 1:

Welcome to Ticket Stack


Ticket Stack—the online source for all your ticket needs!

Ticket Stack has printed tickets for millions of events, including concerts, sporting events, conferences, and more. No matter what the event, we can help you design the perfect ticket.

Step 1: Create your ticket
Browse our collection of attractive template designs by selecting a category. You can then easily modify the text of each template to include your event information. If you want more control over the color scheme, font, images, and other design features, simply download our Ticket Stack Design Application. This free software gives customers the freedom to go beyond the standard templates and modify the appearance of their tickets.

Step 2: Choose a quantity
With Ticket Stack, you can order as few as 50 tickets or as many more as you need. The more you order, the lower the price!

Quantity Price per item
50-500    30 cents
501-1,000 20 cents
1,001-2,500 10 cents
2501 or more  8 cents

Step 3: Add an invisible verification stamp
For an additional 2 cents per item, you can choose to have the back of your tickets printed with ultraviolet ink, visible only under a black light. This feature ensures the authenticity of your tickets.

Step 4: Place your order
Orders generally require three business days to process, but large orders may take longer. Be sure to place your order well in advance of your event.

Reading text 2:

Welcome to Ticket Stack


★★★★★ I'm so thankful I found Ticket Stack!

I work for an independent local theater, Dewley Theater. We recently ordered 2,500 tickets from Ticket Stack. We decided against securing the tickets with the invisible verification stamp but did download the free software so that we would have more flexibility with the design and could include the theater's logo. The tickets came out great! A number of patrons complimented us on the new design, and we were especially pleased with the prompt delivery! By contrast, last year we ordered tickets from a small company based here in Albany and were disappointed with the service. That order took four weeks to arrive. This year, even though Ticket Stack is based on the opposite side of the country, we received our tickets within just five business days!

--Ned Collier

176. According to the Web page, what does the free software allow users to do?
177. What is mentioned on the Web page about Ticket Stack?
178. What is indicated about Mr. Collier?
179. What is suggested about the Dewley Theater?
180. According to the review, why does Mr. Collier prefer Ticket Stack over another company?
Questions 181-185 refer to the following email and business plan

Reading text 1:

To: Anna Browne (abrowne@firstprospect.com)
From: Stefania Floros (s.floros@soleassortment.com)
Date: December 22
Re: Business plan
Attachment: Floros revised

Dear Ms. Browne,

Thank you for helping me to secure funding for my new business. I have reviewed your feedback and changed my business plan accordingly. As you suggested, I have added a section that identifies our anticipated customer population. The revised version is attached. I believe this completes the necessary paperwork for my loan application. If you have further questions, please do not hesitate to contact me.

I look forward to receiving your official approval of my application.


Stefania Floros

Reading text 2:

Revised Business Plan: Sole Assortment

Section 1. Purpose

Raleigh Street has become a vibrant district of eateries, shops, and entertainment venues. My business, Sole Assortment, will fill a very significant gap among the existing apparel shops and department stores. Sole Assortment will focus on women's shoes and accessories. We are committed to offering high-quality footwear at affordable prices in a relaxing, customer-centered environment.

Section 2. Target Market
Sole Assortment will serve women who work in the surrounding area. Because many office buildings are within walking distance, customers from the target market are likely to frequent the store during mid-day breaks and at the end of the business day. Weekend customers are those who come to the area for shopping, dining, and entertainment.

Section 3. Estimated Timeline
The grand opening is scheduled for May 10. The anticipated deadlines for each stage of the timeline are:
February 25: Sign lease and obtain business permit
March 31: Renovate space and install displays
April 30: Post job announcements, complete interviews, and hire staff
May 7: Load inventory and prepare for opening

Section 4. Financial Information
See attached projection sheet for details about anticipated expenditures and profits.

181. What is the purpose of the e-mail?
182. In the e-mail, the word "secure" is closest in meaning to
183. What section of the business plan was added?
184. What type of business does Ms. Floros plan to start?
185. According to the business plan, what information was submitted separately?
Questions 186-190 refer to the following web page, email, and form

Reading text 1:



Central Craft Office Furnishings

Welcome to our Web site! Browse our item inventory to imagine workspaces that are stylish and productive. We have been serving the Eastern Cape for over 30 years, and you can count on our fine quality furnishings to set your offices apart.

We always offer the following deals:
Free shipping and handling for first-time buyers
Discounts to schools and nonprofit organizations (call for information)

Reading text 2:

From: David Louw (dlouw@marketstreetlegal.co.za)
To: Mpho Mashigo (mmashigo@marketstreetlegal.co.za)
Date: 12 May
Subject: Office furnishing update

Hello, Mpho,

I've completed some research and would like to suggest that we go with Central Craft Office Furnishings for the desks and other pieces for our office renovation. Though we've never purchased from them before, they provided references that gave glowing recommendations.

I think we should choose a larger desk type for our main work area (twelve desks), with matching filing cabinets and bookshelves. For the support staff and interns who work upstairs, I suggest a simpler desk style.

If you approve these suggestions, I'm hoping to place the order quickly so that the items would be delivered while most of our staff are away at the conference in Bloemfontein. Unfortunately, our work areas will appear quite messy as we clear out the old furniture and await the arrival of the new items.

Please let me know what you think of the plan I have outlined above.


Reading text 3:

Order code: Y6183W
Contact: David Louw, (041) 961-5072
Delivery to: Market Street Legal, 56 Market Street, Uitenhage 6229
Delivery window: 02-04 June, 09:00-17:00

Quantity Product ID Description
12 HBD3113      Hamilton Business Desk
12 TAF1275 Tuck Away File Cabinet; matte grey
4 BB2820
Bookworm Bookshelves; matte grey 
6 FD4218  Flexible Desk

Note: Due to demand, we are out of Product BB2820 at our Port Elizabeth store. Those items will be delivered to your office directly from our manufacturing site, so they will be shipped into Uitenhage from Cape Town rather than from Port Elizabeth. This may delay the delivery by one or two days. Every effort will be made to have the entire order delivered on the same day.

186. What is indicated about Central Craft Office Furnishings?
187. What is probably true about Market Street Legal's furniture order?
188. Why does Mr. Louw probably prefer to schedule a delivery during a particular period of time?
189. What furniture product will most likely be placed upstairs at Market Street Legal?
190. According to the form, where is the furniture made?
Questions 191-195 refer to the following email menu, and comment card

Reading text 1:

From: Jethro Li (jli@plumroom.com)
To: Bettina Vargas (bvargas@plumroom.com)
Date: Monday, September 19
Subject: Menu tasting

Hi Bettina,

It's hard to believe Mr. Bonneau will be here in just four weeks! Since his review will be published in the city newspaper, let's be sure that our selections reflect the very best of The Plum Room. To get input on the menu we'll be serving him, I've decided we should hold a special menu-tasting event on Saturday of next week.

I have a few suggestions for what we could serve at the menu tasting. How about preparing a hearty meatless entrée that can really hold its own? That way we can highlight our vegetarian-friendly offerings. Perhaps our steamed shellfish dish would be a good option too. I do insist, however, on offering the new specialty pizzas we're planning to introduce on our regular menu. That is, of course, assuming construction on the brick oven is completed by then. Also, I think we could serve at least one of our fruit desserts—they are always popular. But do know that I have full confidence in you, as Head Chef, to finalize the menu selections.

Lastly, I'd like to offer our menu-tasting patrons a chance to tour the kitchen while they are here. Let me know how you feel about this and how best to arrange it.


Jethro Li

Reading text 2:

The Plum Room Tasting Menu
Saturday, October 1

Smoked salmon canapes
Baked halibut in butter sauce
Eggplant steak with lemon tomato sauce
Steamed mussels and shrimp in a coconut broth
Roasted Tuscan chicken with white beans and wilted greens
Peach cake with glazed almonds

Reading text 3:

Tasting Comment Card

Name: Elianne Aude

Please comment on your tasting experience at The Plum Room.

I was pleasantly surprised by the gentle sweetness of the eggplant dish; the sauce was a little acidic for my taste though. The halibut, on the other hand, exceeded all my expectations. The Tuscan chicken was tender, but overall it lacked flavor. Regarding the cake, it was fairly tasty, though a bit overcooked. I was quite impressed with the efficient design of your kitchen. I look forward to sampling the new brick-oven pizzas when they're introduced. It’s a shame you weren't able to offer them today.

191. What is the purpose of the menu tasting?
192. In the e-mail, the word "hearty" is closest in meaning to
193. What is true about the tasting menu?
194. Which menu item was most likely Ms. Aude's favorite?
195. What is suggested about the brick oven?
Questions 196-200 refer to the following email, flyer, and text message

Reading text 1:

To: Interns
From: Hassan Asif
Subject: Speaker series
Date: February 11

Dear students,

Good news! Mr. Tatsuo Nomura has agreed to participate in our Speaker Series this spring. As part of your student internship responsibilities you will need to arrange his lodging here at the university for March 25-27 and have the necessary paperwork completed and approved so that Mr. Nomura can receive his honorarium. Please reserve a room for his presentation as well. I recommend McAneny Auditorium since it can accommodate the most people, but any of the presentation rooms in the business building would be fine.

Also, once Mr. Nomura provides his abstract, you will need to design a flyer and post it in the usual locations throughout the building. I trust you will be able to divide the work among the four of you without any issues. Thanks!

Dr. Asif

Professor, Dunn School of Business

Reading text 2:

Dunn School of Business
Speaker Series Presents:

Mr. Tatsuo Nomura
Executive Vice President, Kyoto Financial Group, Japan

Developing Alternative Finance Partnerships
March 26, 5:30 P.M.
Trosdal Room

In the past few years, many financial institutions have restricted lending to reduce their risk. This practice, however, contributes to unfavorable market conditions. How can banks minimize risk while still providing suitable funding opportunities to entrepreneurs? One possible solution that is gaining in popularity is alternative finance. I will provide an overview of alternative finance, share some compelling data collected jointly by researchers at Kyoto Financial Group and Dunn School of Business, and discuss how this global banking innovation can revive our industry.

Reading text 3:

From: Dennis Carter
To: Mia Reyes
Received: March 12, 6:00 P.M.

Mia, I'm in the media room about to print the flyer you designed, and I've noticed an error. Mr. Nomura's bio was somehow deleted from the flyer! Can you revise the flyer immediately and resend it to me? The media room is closing in 30 minutes, and Dr. Asif stressed that the flyers must be posted this evening at the latest.

196. What is suggested about the Trosdal Room?
197. In the e-mail, the word "issues" is closest in meaning to
198. What is Mr. Nomura's presentation about?
199. What problem does Mr. Carter mention?
200. Who most likely is Ms. Reyes?
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