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Đề ETS TOEIC 2018 TEST 4

Thời gian làm bài: 120 phút

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LISTENING TEST

In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your test book.

PART 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
Example:

PART 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

PART 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

PART 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

READING TEST

In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers in the test book.

PART 5

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

PART 6

Directions: Read the texts that follow. A word, phrase or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 147-148 refer to the following notice

Reading text:

TSL Laptop Loan Program

Patrons of Tartan Street Library (TSL) can now take advantage of our laptop loan program. Thanks to a donation from the Lynquire Corporation, we now have 25 new laptop computers available for in-house use only. The equipment can be rented once daily at our service counter for a fee of $3.00 per hour with a maximum loan period of two hours. Patrons can use the library's wireless printer for a charge of $0.15 per page.

Please Note: TSL employees can assist with general start-up procedures for the laptops and with wireless Internet and printer connections. However, they are unable to provide any assistance with technical difficulties users may experience involving either the laptop itself or any computer program being used.

147. What is stated about the Tartan Street Library's laptop computers?
148. According to the notice, what are TSL employees unable to do for laptop users?
Questions 149-150 refer to the following letter

Reading text:

Blanck & Cassell Office Supplies
55 Belmont Street, Denver, CO 80252
Phone: 720-555-0101
www.blanckandcassell.com

October 4

Elena Cardillo
124 Sagebrush Avenue, Apartment B-3
Denver, CO 80033

Dear Ms. Cardillo:

To thank you for being such a loyal customer, we would like to invite you to become a member of our new Frequent Buyer Club. It is free to join and will help you save money on future purchases. Once enrolled, you will receive a 5 percent discount on all purchases in our Denver and Boulder stores. The only requirement for maintaining your membership is to make at least one purchase per year.

To sign up, simply complete and send in the enclosed form or visit our Web site at www.blanckandcassell.com.

Sincerely,
Isaac Grantway
Customer Service Representative

Enclosure

149. Why was the letter sent to Ms. Cardillo?
150. What was sent with the letter?
Questions 151-152 refer to the following e-mail

Reading text:

To: Sales Associates Team
From: Shein, Clifford
Date: November 22
Subject: Urgent matter

Dear Sales Associates,

The most recent edition of The Brooktown Weekly ran our advertisement with a misprint. It listed the end of our half-price sale as December 11 instead of December 1. While a correction will appear in the paper's next issue, it is to be expected that not all of our customers will be aware of the error. Therefore, if shoppers ask between December 2 and 11 about the sale, first apologize for the inconvenience and then offer them a coupon for 10% off any item they wish to purchase, either in the store or online.

Should customers have any further questions, please direct them to the floor manager.
Thank you for your assistance in this matter.

Clifford Shein, General Manager, Williams Apparel

151. What is stated about The Brooktown Weekly?
152. What does Mr. Shein ask the sales associates to do?
Questions 153-155 refer to the following article

Reading text:

Auckland Daily Chronicle
Business Briefs

AUCKLAND (6 June) - Ann Marie Haas, former executive director of Gear Good, a company that develops and sells software for bike-sharing companies, has a new but related position. –[1]–. Beginning in November, she will be general manager of City Wheels, a bike-sharing company in Auckland. –[2]–.

The move comes at an opportune moment for both Ms. Haas and City Wheels. Ms. Haas had worked for Gear Good in Wellington since the company was founded five years ago but was yearning to return to Auckland, where she grew up. City Wheels was looking for a new leader to oversee its planned expansion from 50 to 75 bike stations in Auckland. –[3]–. "I'm thrilled to join a company that's important to residents and tourists alike," Ms. Haas said.

The City Wheels system is simple and affordable for occasional use. –[4]–. The first thirty minutes of biking are free, and after that, the cost is $4 per hour or $20 per day. Ms. Haas said she is enthusiastic about this venture, both for herself and for the city of Auckland.–Tahei Davis, Staff Writer

153. What is the purpose of the article?
154. What does City Wheels expect to do?
155. In which of the positions marked [1], [2], [3] and [4] does the following sentence best belong? "A modest $5 registration fee is required to begin using City Wheels bikes."
Questions 156-157 refer to the following text-message chain

Reading text:

Claire Cha 3:55 P.M.
You left in such a rush. Did you manage to catch the train?

 

Hyuk Shin 3:55 P.M.
No, but there's another one in 10 minutes.

 

Claire Cha 3:57 P.M.
That's a relief. Did you send the catering invoice to Mr. Kwon before you left the office?

 

Hyuk Shin 3:59 P.M.
Yes, but I had to send it by express mail. The fax machine wouldn't connect.

 

Claire Cha 4:01 P.M.
That's OK, he'll get it by tomorrow anyway.

 

Hyuk Shin 4:02 P.M.
That's what I thought.

156. Where most likely is Mr. Shin as he writes to Ms. Cha?
157. At 4:02 P.M., what does Mr. Shin most likely mean when he writes, "That's what I thought"?
Questions 158-161 refer to the following online chat discussion

Reading text:

Anish Kumar 11:15 A.M.
Thanks everyone for getting together online before our next meeting. I thought it would be helpful to see what's been done and what still needs to be done for the festival. I believe Ella has some news to share.

 

Ella Costa 11:16 A.M.
That's right. I finally got the permit from the city council to hold the festival in Greenhill Park!

 

Mi-Young Park 11:17 A.M.
Fantastic!

 

Kenneth Baudin 11:18 A.M.
That's great news. I was worried they weren't going to come around.

 

Ella Costa 11:19 A.M.
When I showed them that our plans included ways to limit trash and other potential crowd-related problems, they were convinced.

 

Anish Kumar 11:20 A.M.
Any other news?

 

Mi-Young Park 11:21 A.M.
King Pizza has already agreed to park a pizza truck at the festival. I also have several calls out to other local eateries. I should have responses from some others by the time we meet on Friday.

 

Kenneth Baudin 11:22 A.M.
I'm still working on getting more acts to perform. Janine Dougherty has tentatively agreed to sing with a band for a few numbers.

 

Anish Kumar 11:23 A.M.
That would be great. She has a great voice and she's a local favorite here.

 

158. What are the writers discussing?
159. At 11:18 A.M., what does Mr. Baudin most likely mean when he writes, "I was worried they weren't going to come around"?
160. What is Ms. Park expecting?
161. Who most likely is Ms. Dougherty?
Questions 162-164 refer to the following notice on a Web page

Reading text:

http://www.saponacstateparkauthority.com

Saponac State Park

Home | News and Notes | Hiking | Camping | Maps | About the Park

Please note that www.newenglandexplored.com, a popular commercial tourism Web site, lists 42 Millinocket Drive as the address of Saponac State Park. Be aware that this is the address for the park's maintenance facilities, which are located on an unpaved road that is open only to park employees. The Saponac State Park Visitor Center and the official park entrance are located at 66 Debsconeag Way, about 32 miles from the maintenance building. Park visitors must use the park's main entrance. All marked trails and guided walks begin in this area. From Elkdale, take Highway 82 north, use exit 558 for Ranch Road, and follow the signs approximately 8 miles to the park's main entrance. All roads leading to the park's main entrance are paved. For more information, call (207)555-0117.

162. For whom is the notice most likely intended?
163. What is suggested about the Web site www.newenglandexplored.com?
164. What does the notice include?
Questions 165-168 refer to the following e-mail

Reading text:

To: Hamza Darzi (hdarzi@gady.net)
From: Anna Leski (leski@zengerproducts.com)
Date: February 8
Re: Refresh 2000

Dear Mr. Darzi,

Thank you for bringing our attention to the issues you have experienced with the Refresh 2000. We take pride in creating high-quality appliances, so we are taking steps to address your concerns immediately.

–[1]–. Since the date you purchased your unit, the Refresh 2000 has been redesigned and thoroughly tested. We have shipped one of these updated units to your home address. I am confident that the new version will remove dirt from your carpet to your satisfaction. –[2]–. If it does not, please contact our accounting office in Lakeside at 291-555-0177 for a full repayment of the purchase price. Additionally, we have just transferred all production to a larger building and are refining our manufacturing procedures. –[3]–.

Please let me know if there is anything else I can do. –[4]–. On behalf of Zenger, I apologize for the inconvenience this issue has caused, and I hope to serve you again soon.

Sincerely,

Anna Leski, Customer Care Representative
Zenger Household Products, Inc.
Eastern Regional Office
267 Kelley Avenue
Planterville, VA 42558

165. What is the purpose of the e-mail?
166. What most likely is the Refresh 2000?
167. What is NOT offered as a solution to the problem?
168. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Our quality control manager will visit the factory and observe those processes to ensure that nothing is being overlooked."
Questions 169-172 refer to the following article

Reading text:

Airport Expansion Continues

26 May—A major airport expansion project is under way in Onalia City. The project is estimated to cost $1.6 billion, and a new terminal is scheduled to open for international service in approximately one year.

The airport, however, sits on a confined piece of land, which presents significant challenges to increasing the number of takeoffs and landings. If the airport remains limited to its current two runways, the capacity to handle air traffic could be reached within three years.

To address the problem, officials overseeing the Onalia City Airport project have contracted a group of engineers from Wilford Engineering to explore the possibility of extending a third runway over the Pacific Ocean. The engineering firm will survey the area for six months before presenting their findings and recommending a plan of action.

Runways that extend over water are not unprecedented. This type of runway exists in places such as Gibraltar and Japan, which have faced similar challenges.

169. Why is Onalia City Airport undergoing an expansion?
170. The word "handle" is closest in meaning to:
171. What has Wilford Engineering been hired to do?
172. What is suggested about Onalia City Airport?
Questions 173-175 refer to the following policy statement

Reading text:

Dubai Ecological Construction Expo
Exhibit Hall Rules
BADGE CONTROL

Admission to the exhibit hall is restricted to exhibitors from qualified companies, exposition attendees, and logistics personnel.

Badges are required on the floor at all times, including during move-in and move-out days.

• Exhibitor badges will be given to the company's primary contact for distribution to that exhibitor's personnel.

• The number of badges assigned to each exhibitor will be based on the size of booth space the company has rented.

• Anyone on the floor who is not officially registered will be evicted from the show.

• False certification of any individual as a company's exhibition representative, or misuse of exhibitor badges, will be just cause for removing the exhibit from the floor.

173. What is the purpose of the policy statement?
174. How will individual team members obtain a badge?
175. What must a company do to increase the number of employees working at its exhibit?
Questions 176-180 refer to the following e-mails

Reading text 1:

To: calvin.galt@zmurk.net
From: s_duval@cps.org
Date: 2 February
Subject: Next steps

Dear Mr. Galt,

Thank you again for agreeing to serve on the organizing committee for the Caribbean Professional Screenwriters (CPS) Conference. I am following up on our initial meeting about speakers and presenters.

I get the impression that Timothy Primus, our first choice, may be out of our price range. However, I've been pursuing some funding in the form of government grants. If these resources come through, I'll try to secure Mr. Primus; otherwise, Laura Tambie may be a good option. In the meantime, I hope your efforts to recruit the other six panelists for the "Meet and Learn" session will be successful.

Thank you,

Shenell Duval

Reading text 2:

To: tprimus@agency.net
From: s_duval@cps.org
Date: 12 April
Subject: CPS Conference
Attachment: Contract

Dear Mr. Primus:

I would like to confirm your participation as the keynote speaker at the Caribbean Professional Screenwriters (CPS) Conference. You are scheduled to give your address on the opening day of the conference, Saturday, 10 July, at the Harlan Hotel in San Fernando, Trinidad. We have planned for you to speak for 30-45 minutes. Naturally, we will have technology on hand to enable you to show clips from your films, should you choose to do so. Also, please note that we request your participation at the "Meet and Learn" session, which allows aspiring screenwriters an opportunity to network with industry experts. This will be held on day two of the conference and will last approximately 90 minutes.

We are pleased to cover all your expenses for food, lodging, and travel both to and from San Fernando. However, as stated in the contract, return airfare can only be provided for those staying for and fully participating in both days of the conference. To obtain flights at the most convenient times, we are recommending that tickets be secured by the end of May.

If you agree, please confirm by signing and submitting the attached contract. I look forward to meeting you at the conference.

Sincerely,

Shenell Duval, CPS Conference Chief Organizer

176. Why does Ms. Duval write to Mr. Galt?
177. In the first e-mail, the word "impression" is closest in meaning to:
178. What is probably true about Ms. Duval?
179. What is implied about Mr. Primus?
180. According to the second e-mail, what should Mr. Primus do to ensure that all his expenses will be paid for by CPS?
Questions 181-185 refer to the following e-mail and magazine index

Reading text 1:

From: editor@kitchengoodiesmag.com
To: thaydon@fennmail.com
Subject: Recipe publication
Date: September 10

Dear Ms. Haydon,

I am happy to inform you that your entry, "Thea's Zesty Mint Melon Rays," has won the Fruit Recipe Challenge and will be published in the November issue of Kitchen Goodies magazine. Please be aware that the editors may need to shorten the title of your recipe due to space limitations and layout constraints.

We would also like to request some information from you. In your recipe you mention that honey can be used as the sweetener instead of sugar. Could you provide a measurement for the honey, should readers choose to use it? Also, you indicate that the dish should be refrigerated before serving. Could you provide the minimum amount of time it should be chilled?

Finally, recipes from our readers are usually accompanied by a photograph of the author. In your response to this e-mail, please attach a high resolution picture of yourself.

Best regards,
Clive Dowty
Assistant Editor
Kitchen Goodies

Reading text 2:

KITCHEN GOODIES
Issue 198
RECIPE INDEX

FROM CELEBRITY CHEFS
12 Cheese Crusties. A treat that no cheese aficionado can afford to miss
16 Chickpea Mango Curry. If you think you know all the staples of Indian cuisine, think again.

GET BAKING
21 Grandma's Chocolate Cookies. Crispy cookies with a soft ganache filling

RECIPE CHALLENGE WINNER
27 Melon Rays. A zesty melon salad with a delicious ingredient that may surprise you

DONE IN NO TIME
35 Apple Delights. Want to whip up a quick snack during a commercial break on TV? Here's just the recipe you need.

FEATURED INGREDIENT
43 Crystallized Ginger. Our test kitchen created a hearty red lentil soup with crystallized ginger as the star.

181. Why was the e-mail sent to Ms. Haydon?
182. In the e-mail, the word "entry" is closest in meaning to
183. What does Mr. Dowty NOT ask Ms. Haydon to provide?
184. On what page does Ms. Haydon's recipe appear?
185. What is indicated about the recipe on page 35?
Questions 186-190 refer to the following memo, e-mail, and article

Reading text 1:

From: Ravinder Kapur, CEO, LTL
To: LTL Factory Floor Employees
Subject: Update
Date: 26 November

On Tuesday, 4 December, a reporter from Asia Enterprise Monthly will be touring LTL to collect information for an article about our new textile-printing machines. An official from our public relations department will be guiding our guests through the factory. The reporter has been granted permission to speak to employees. Please feel free to respond to questions that involve your day-to-day work. You should, however, refer all other inquiries to the official accompanying the reporter. We encourage you to review our media policy prior to the visit. You will be informed of any changes to the plans for this event.

Thank you for your cooperation.

Reading text 2:

From: Desmond Xueling (dxueling@aem.com.sg)
To: Ravinder Kapur (rkapur@ltl.com.sg)
Subject: Meeting
Date: 27 November

Dear Mr. Kapur,

Due to a scheduling conflict, I have to reschedule my tour of your facility. I could visit on one of the following days and times instead: Monday morning, 3 December; Wednesday afternoon, 5 December; or Thursday afternoon, 6 December.

Also, I have spoken to our staff photographer. Per your request, she will limit her photography to the offices of the members of the management team. Rest assured that we will protect your company's proprietary information.

Thank you again for your time.

Desmond Xueling, Asia Enterprise Monthly

Reading text 3:

New Equipment a Boon for LTL?
7 January

Tucked into a busy industrial area in Singapore, the LTL manufacturing facility is small, gray, and unassuming. But the building's nondescript exterior masks an abundance of color and activity inside. Early on a sunny December morning, two enormous new textile-printing machines were already churning out the largest swaths of fabric ever processed by the factory.

"Each machine is well over three meters wide," said LTL's Felicity Tong, who accompanied us on a tour of the factory floor. "Our machine operators are still learning to use the machines effectively, as you can see from this pile of rejected pieces," Ms. Tong remarked. "The machines are efficient, but mastering them is posing some challenges for our work crews."

The machines come with the potential for big profits. Company CEO Ravinder Kapur commented that the demand for his company's fabrics has grown in recent years. "These machines will allow us to print on vinyl and other materials that we had lacked the resources to work with," he said. "We're very pleased to be able to satisfy client demand."

186. What is the purpose of the memo?
187. In the memo, the word "refer" is closest in meaning to:
188. When did Mr. Xueling most likely visit the factory?
189. What is suggested about Ms. Tong?
190. What does the article indicate about LTL?
Questions 191-195 refer to the following letters and invoice

Reading text 1:

Cutler's Rare Books
36 Boyle St.
Boston, MA 02116

Dear Mr. Cutler,

I first came across Cutler's Rare Books at the Antiquarian Book Fair in California last year. After noting the high quality and wide range of your products, I decided to purchase several books from your online store. As I am not interested in having damaged books in my collection, I carefully read the descriptions of their condition before making my purchase. I was assured that the books were undamaged and in their original condition. When I examined the books on their arrival, I discovered that the Norris volume had been sloppily glued and rebound within the last several years.

Please contact me at your earliest convenience to discuss this disappointing situation.

Sincerely,
Roger Baskin

Reading text 2:

Cutler's Rare Books
36 Boyle St. • Boston, MA 02116

M. Norris Adventures of a Pirate $100.00
J. Van Liew Nine Years at Sea $ 60.00
A. Mangino Advice for the Young $ 75.00
S. G. D'Cruz The Beaches of Galdona $ 79.00
B. Hall An Illustrated History of Spain $125.00
  TOTAL $439.00

All items are sold as is, and all sales are final.

Reading text 3:

Cutler's Rare Books
36 Boyle St., Boston, MA 02116

Roger Baskin
14111 Trail Ridge Dr.
Sun City West, AZ 85375

Dear Mr. Baskin,

Let me assure you that I carefully check all of our books myself before their descriptions are entered in our sales catalog. I distinctly remember examining the volume in question when it arrived and again before it was packaged for shipping to you. It is my professional opinion that the book was rebound by its original owner over 70 years ago. Therefore, the book is in its original condition by the standards of our industry.

I understand your disappointment and, to try to make it up to you, I am refunding your payment for the book by Joseph Van Liew, which you may keep with our compliments.

Thank you,
David Cutler

191. Why did Mr. Baskin write to Mr. Cutler?
192. What book is Mr. Baskin concerned about?
193. What is mentioned about Cutler's Rare Books?
194. What is indicated in the second letter?
195. How much of a refund will Mr. Baskin receive?
Questions 196-200 refer to the following e-mail, Web page, and article

Reading text 1:

To: Ben Greenidge
From: Nirmala Deokaran
Subject: Request
Date: 13 January

Dear Mr. Greenidge,

I kindly request that management consider entering our company in the CASATO Virtual Business Tournament. The competition, organized by the Caribbean & South American Trade Organization (CASATO), requires participants to develop and implement business strategies that ensure the long-term stability and continuity of an imaginary company.

Participation in this event could be highly beneficial to our company. Though many tournament participants occupy non-decision-making positions in their organization, the contest demands that they apply a broad range of leadership practices. In the process, most become more appreciative of the day-to-day realities and complexities of managing an actual company. Moreover, they tend to apply the skills acquired or refined during the competition–such as collaboration, analysis, and problem-solving—in actual work situations. Additionally, participation in the event may increase our company's profile, opening up new markets for our products. Roughly six months after last year's tournament, about one-third of the 70 companies that had taken part in that event reported an increase in regional business activities.

Details about the tournament are available at www.casato.org/events/tournament_information.

Sincerely,

Nirmala Deokaran
Flight Dispatcher
Omicron Air Cargo

Reading text 2:

http://www.casato.org/events/tournament_information

CASATO

CASATO VIRTUAL TOURNAMENT

Entry information

Registration for this year's tournament is open from 1 March to 1 April, while the tournament starts on 8 June. No more than two teams per company can be registered. The top three teams will be announced on 3 July and will be honored during a ceremony to be held on 19 August at Hotel Baia da Lua in Rio de Janeiro, Brazil.

Reading text 3:

A Virtual Breakthrough for Omicron

9 July–The CASATO Virtual Tournament pits teams from companies based in the Caribbean and South America against one another to determine which one can run the most successful virtual business. While teams from various Guyana-based companies have participated in the competition since its inception, none had ever won. Last week, however, the team representing Omicron Air Cargo in this year's event learned it had earned third place in a field consisting of 109 teams, which represented 85 companies. Omicron's winning team was led by Nirmala Deokaran. The team has been honored with the CASATO Virtual Business Award.

196. What is the goal of competitors in the CASATO tournament?
197. What does Ms. Deokaran NOT mention as a benefit of participating in the CASATO tournament?
198. What most likely is true about Ms. Deokaran?
199. What is indicated about Omicron Air Cargo?
200. What is indicated about the most recent CASATO tournament?
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