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Đề ETS TOEIC 2020 TEST 2

Thời gian làm bài: 120 phút

Đồng hồ ở góc dưới màn hình bạn nhé!

LISTENING TEST

In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your test book.

PART 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
Example:

PART 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

PART 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

PART 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

READING TEST

In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers in the test book.

PART 5

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

PART 6

Directions: Read the texts that follow. A word, phrase or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 147-148

Đoạn văn:

To: (Customer List)
From: info@rapidrailways.com
Date: February 1
Subject: News

Rapid Railways would like to reward its loyal customers with a special discount on travel during the month of April. Purchase an adult round-trip ticket over $60 and receive 50 percent off a second adult fare for a companion. Use code RAIL when booking online.

This promotion is not valid for Rapid Railways Express trains. Customers cannot exchange previously purchased tickets to obtain the offer. Tickets must be purchased by March 1.

147. What is the purpose of the e-mail?
148. What is true about the special discount? =? Điều gì đúng về chương trình khuyến mãi đặc biệt này?
Questions 149-150

Đoạn văn:

Clearhaven Chamber of Commerce
Breakfast Club

Guest Speaker Philippa Dixton of Dixton Advertising
"Social Media Trends for Business Success"

Wednesday, September 26
7:30–9:00 A.M.

Kelly's Café
17 Richards Street
Clearhaven, Virginia 20101

$8.00 per person
Includes full breakfast buffet

Registration required, limited seating available
RSVP by September 20
Clearhaven Chamber of Commerce, 540-555-0112

149. What topic will be discussed at the event?
150. What is indicated about the event?
Questions 151-152

Đoạn văn:

Harrod Automotive Manufacturing

Andrew Dunn, Director
Laura Bradley, Site Manager

Welcome to Harrod Automotive Manufacturing! We are serious about maintaining a safe workplace environment. We ask that the following rules be strictly observed while you are touring the assembly floor. Anyone found in violation of these rules will be asked to leave the premises. For concerns about compliance, please contact the site manager.

ALWAYS:
➢ Stay with your tour guide.
➢ Wear safety glasses and helmet.
➢ Respond to alarm signals and obey evacuation instructions.
➢ Request permission from your guide before taking photographs.

NEVER:
➢ Leave your group.
➢ Enter areas marked "Danger" or "Staff Only."
➢ Touch equipment.

151. For whom is the notice most likely intended?
152. According to the notice, why should someone contact Ms. Bradley?
Questions 153-154

Đoạn văn:

Scott Rabin (11:14 A.M.)
Hi, Tanya. I'm in the storage room, clearing out space as Anita requested. There are some boxes marked "Accounting" in here. Are they yours?

Tanya Greene (11:18 A.M.)
Yes, they have some of my old files in them. Most of them can be shredded, but there are a few that we may need to keep. Do you want me to come have a look? I have about 15 minutes until my next meeting.

Scott Rabin (11:20 A.M.)
It's up to you. I can just leave them here until you have more time.

Tanya Greene (11:21 A.M.)
That would be great. I'll set aside some time on Wednesday to sort through them.

153. Why did Mr. Rabin send a message to Ms. Greene?
154. At 11:20 A.M., what does Mr. Rabin mean when he writes, "It's up to you"?
Questions 155-157

Đoạn văn:

NAIROBI (2 November)-Agosti, the popular Italian shoe retailer, will launch its first outlet store in East Africa this week when Agosti Nairobi opens. Customers will find all the bright colours and unique designs for which Agosti is known. -[1]-.

Agosti Nairobi will feature a unique hands-on approach to fashion, with touch screen display stations positioned throughout the store. -[2]-. These stations will allow shoppers to browse through product information, read customer reviews, and identify best-selling styles.

-[3]-. The store will also feature a foot plantar pressure sensor. By standing on the sensor, customers will be able to determine their precise foot measurements and choose the best shoe size for their feet. Shoes will be available in a variety of lengths and widths not usually found in competitor stores.

"We at Agosti see East Africa as an important place for new fashion," said Raffael Zito, Agosti's marketing director. According to Mr. Zito, the opening of the Nairobi store is only the first step of an ambitious expansion plan. -[4]-.

155. What aspect of the Agosti Nairobi store does the article highlight?
156. What is true about Agosti shoes?
157. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "In fact, the company is currently scouting locations for a new design facility in the region."
Questions 158-160

Đoạn văn:

http://www.pinecrestofficepark.com/requestform
Pinecrest Office Park
Request Form

Judy Blanch, Office Manager
215.555.0118, extension 2
Date of Request: April 2
Tenant: Lerner and Randall, LLC
Office: Suite B, Third floor
Tenant Contact Name: Amy Randall
Type of Problem:
Structural ☑
Electrical ☐
Plumbing ☐

Brief Description of Work Needed:
The ceiling over the window has developed a water leak, and the wall is beginning to discolor.

Additional Instructions:
Before coming over, please call my office at 215.555.0127. My partner, Zach Lerner, and I would like to be present when the building staff is there. There is very expensive office equipment directly under that part of the ceiling. We will need to move it before any repairs are made.

To Be Filled Out by Pinecrest Management:
Date Received: April 3
Assigned to: In-Su Kim
Approved: Yes ☑ No ☐
Approved by: Judy Blanch
Notes:
Please investigate this problem early tomorrow morning after you call Ms. Randall. If roofing repairs are needed, e-mail John Roper (Roper Roofers - john@roperroofers.com), and set up an appointment for an estimate.

158. What is the purpose of the form?
159. Who will first contact Ms. Randall about her April 2 request?
160. Why does Ms. Randall mention some office equipment?
Questions 161-163

Đoạn văn:

FOR IMMEDIATE RELEASE
Media contact: Andrea Óladóttir / +613 555 0124

Babson Vehicles Ltd. Enthusiastically Implements Deluxident's Newest Product

OTTAWA (10 June)-Babson Vehicles Ltd., a leading Canadian manufacturer, has just adopted a new fingerprint entry system aimed at improving company security. Created by Icelandic firm Deluxident, the system enables employees to enter campus buildings simply by scanning their fingerprints.

According to Babson's CEO Daniel Deems, Deluxident's fingerprint-scanning system is a significant improvement over other security products the company has tried in the past.

"Deluxident's fingerprint scanner has been a tremendous asset. In the past, we always accessed our buildings by using photographic and electronic identification badges," said Deems. "Producing and replacing lost badges, however, was expensive. In addition, they posed a significant security threat. Employees sometimes forgot their badges, adding to traffic through our security office. All in all, the badges were costly and risky."

For the past decade, Deluxident has been offering high-tech workplace solutions with its innovative digital products. Headquartered in Reykjavík, Deluxident delivers items worldwide and offers 24-hour technical assistance by telephone. For further details about the new fingerprint-scanning entry system, visit www.deluxident.is.

161. What is implied about Mr. Deems?
162. Why does Mr. Deems prefer Deluxident's new product over previous products?
163. What is true about Deluxident?
Questions 164-167

Đoạn văn:

Maria Cleary
2289 Coolidge Street
Great Falls, MT 59401

Paul Donnell
5267 Cotton Vale
Helena, MT 59624

Dear Mr. Donnell,

After searching through Lewis and Clark County's public property tax records online, I discovered that you are the owner of the building that was once a general store on the corner of Waller Avenue and Main Street. As far as I can tell, the building has been boarded up and unoccupied for quite a few years. -[1]-. I would like to know if you would be interested in selling it.

I have been planning to open a café in the area, and I believe that with some modest improvements, your building could be the perfect location. I would want to keep as much of the original structure intact as possible. -[2]-. Any modifications would be minor.

I realize there are other buildings for sale in the business district, but they do not have the same connection to the community. -[3]-. I have spoken with many Helena residents who have fond memories of your building, and they would like to see it transformed into a usable structure again. -[4]-. I am confident that my plan would be welcomed by the community.

Thank you for considering my offer. If you would like to discuss details, I can be reached at 406-555-0181.

Sincerely,
Maria Cleary
Maria Cleary

164. What is indicated about Lewis and Clark County?
165. What is suggested about the general store building?
166. Why most likely is Ms. Cleary interested in Mr. Donnell's property?
167. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "I think the exposed brick siding, for example, is essential to the building's charm."
Questions 168-171

Đoạn văn:

Bulletin boards at Quenten Advertising

The physical bulletin boards in our facilities are overseen by the administrative assistant in the Human Resources Department. The bulletin boards are in locked glass cabinets, and the administrative assistant is responsible for the cabinet keys and for ensuring that all postings are kept current.

• The bulletin board by the elevator is used to convey general information to all employees, such as important company news or reminders.

• The bulletin board outside the conference rooms is used solely for information relating to upcoming meetings and events scheduled for those rooms.

• The staff lounge bulletin board may be used for announcements not sponsored by Quenten Advertising that may be of general interest to coworkers, such as personal items for sale, local festivals, and other community events. To post these notices, staff must first submit a request to Human Resources and include contact information as well as a photocopy of the posting. These announcements cannot be posted more than two weeks before the event date.

All bulletin boards will be checked regularly to ensure compliance with their intended purposes.

168. What is the purpose of the information?
169. Where is important company news most likely posted?
170. According to the information, why should employees contact Human Resources?
171. Why are bulletin boards checked regularly?
Questions 172-175

Đoạn văn:

Live Chat
Satoru Hashimoto (10:42 A.M.) I just logged in to my guest loyalty program account and noticed that the nights I stayed at the Grand Jurong Hotel last month haven't been credited. Are my loyalty points being processed?
Franca Russo (10:44 A.M.) Thank you for contacting the Customer Care Centre. I'm looking at your account and see that the loyalty points are not there at the moment. Points are good for one year after the check-out date. I am adding Mr. Han Sai Wong from the Grand Jurong to this chat to confirm your stay at the hotel. What were the dates of your stay so that he can look up the reservation?
Han Sai Wong (10:46 A.M.) Already got it. I can confirm Mr. Hashimoto stayed four nights with a check-in date of March 7.
Satoru Hashimoto (10:47 A.M.) March 7 through March 11.
Franca Russo (10:50 A.M.) Mr. Hashimoto, I have added the points to your account. With your new points, you are eligible to either upgrade your room for the stay you reserved next month, or you may apply the points toward one free night on a future booking. May I assist you in upgrading your current reservation or in completing a booking for a future stay?
Satoru Hashimoto (10:51 A.M.) Not at this time. Thank you for your help!

172. Why did Mr. Hashimoto contact Customer Care?
173. At 10:46 A.M., what does Mr. Wong mean when he writes, "Already got it"?
174. What does Ms. Russo offer to do for Mr. Hashimoto?
175. What is NOT indicated about the loyalty points program?
Questions 176-180

Đoạn văn:

To: Munahid Awad
From: Abby Fordyce
Subject: Information
Date: 2 February
Attachment: Handbook

Dear Mr. Awad,

Good morning. I hope your first day at Epmedin Medical Supplies is going well.

Please find details about our employment policies and practices attached. By the way, you have already been assigned your own personal parking space, but you will need to contact the transportation operations department to obtain a parking permit for display purposes.

As we discussed last week, we need to make travel arrangements for you to visit our other facilities. Your first trip will be to our headquarters next week, followed by visits to the rest of our facilities at the end of the month. Wendy Leighton will assist with your reservations and can be reached at wleighton@epmedin.co.uk.

Please let me know if there is anything else you need.

Sincerely,

Abby

Đoạn văn 2:

Epmedin Medical Supplies
Employee Handbook

Dress Code

Workplace dress codes vary by location. Headquarters in London and the Glasgow office require staff to wear formal business attire, while business casual attire is approved for staff at our Dublin and Belfast manufacturing plants. Formal business attire is defined as a business suit, including a jacket, dress pants or a dress skirt, and a tie (for men). Business casual attire is trousers or khakis, a dress shirt of blouse, or a dress or skirt.    

 

Transportation

Parking at the London office is reserved for delivery and security vehicles. Monthly bus and train passes can be purchased through Human Resources at half the regular fare.

Because of limited on-site parking at our Glasgow and Dublin production facilities, staff can park for free at designated parking garages. Employees need a permit, which can be obtained through the transportation operations department. Permits must be renewed annually online.

Employees at the Belfast facility must obtain a permit for a designated parking space from the transportation operations department.                            

176. What is a purpose of the e-mail?
177. In the e-mail, the word "going" is closest in meaning to
178. What is indicated about Mr. Awad?
179. Where does Mr. Awad most likely work?
180. According to the handbook, what do all Epmedin office locations have in common?
Questions 181-185

Đoạn văn:

*E-mail*
To: Management Team
From: Fiona Watson
Date: March 19
Subject: Spring meeting
Attachment: Final Agenda

Dear Colleagues,

This is a reminder that Contiera Corporation's spring management meeting is schedules for 9 A.M. tomorrow. The final agenda is attached. Please note that I have added an item to the original meeting agenda. Mai Tran, our publications supervisor, wants to update everyone on this season's product line. She should not take more than twenty minutes.

To prepare for the meeting, please review our most recent marketing plan so that we all have a clear idea of our goals for the quarter. It would also help if each of you brought copies of your latest budget report and projected cost estimates for next quarter.

I look forward to seeing you tomorrow.

Fiona Watson

Đoạn văn 2:

Spring Management Meeting---Final Agenda

Date and Time: March 20, 9 A.M.
Location: Conference Room 2

Topic Description Leader
Community events - Learn about local outreach opportunities Paul Ranier, president of Arborville Business Association
Budget review - Discuss department budgets Fiona Watson
Online advertising - Review cost of Web ads
- Analyze areas for growth
Marcia Dover
Web site updates - Present recent changes to ski-apparel page
- Demonstrate new content management software
Barry Callahan
Print publications - Review final changes to spring sportswear catalog Mai Tran

181. In the e-mail, what does Ms. Watson imply about the meeting?
182. What item on the agenda is new?
183. What does Ms. Watson ask people to bring to the meeting?
184. What does the agenda indicate about Mr. Ranier?
185. What does Contiera Corporation most likely sell?
Questions 186-190

Đoạn văn:

Film Festival Returns to Wales

SWANSEA (24 May)---The Penglais Film Festival returns to town with a full slate of exciting new films. The festival has gained international recognition for the talent it has attracted over the years. It also boasts of having launched the careers of a growing number of celebrity filmmakers.

     The week-long festival will run from 9 to 15 August and will feature animated, documentary, and feature films. The festival is open to the public, with the exception of the closing event on 15 August, which is by invitation only. Tickets for all public events must be purchased in advance and are expected to sell out quickly.

     Ticket sales will begin at 10 a.m. o n 3 June. Please note that tickets for individual film showings must be purchased separately.

     A full schedule of screenings is now available on the festival's Web site at www.penlaisfest.co.uk.

Đoạn văn 2:

*E-mail*
To: Desmond Griffith <d_griffith@docsnow.co.uk>
From: Ioan Driscoll <ioan.driscoll@penglaisfest.co.uk>
Subject: Re: Penglais Award Ceremony
Date: 28 May

Dear Mr. Griffith,

I am excited and honoured to hear that you will be able to accept your prize in person at this year's Penglais Award Ceremony. The ceremony will take place at the Wynford Blue Hotel at 5 P.M. on Friday, 15 August. You will be introduced by the festival's president, Ms. Sarah Wu, and you will have the opportunity to give a speech. We kindly request that you limit this speech to no more than 10 minutes.

Please provide me with the e-mail addresses of up to five guests you would like to invite to the ceremony. I will be sure to send them each a link to download their ticket electronically within ten days of the event.

Congratulations,

Ioan Driscoll.

Đoạn văn 3:

+   +
 

The 25th Annual Penglais Film Festival Awards Ceremony
Event Program     
   

5:00 P.M.   Doors open

5:30 P.M    Dinner service begins

6:00 P.M.   Performance by Shirley Finch, accompanied by Dom Lucas on piano

6:15 P.M.   Presentation of Excellence in Acting awards

6:30 P.M.   Presentation of Achievement in Direction awards

6:45 P.M.   Presentation of Best Cinematography award

7:00 P.M.   Introduction of Lifetime Achievement Award by Ms. Sarah Wu

7:10 P.M.   Speech by Lifetime Achievement Award Recipient

7:20 P.M.   Closing remarks

7:30 P.M.   Final performance by Shirley Finch, solo

 
+   +

186. What is indicated about the Penglais Film Festival?
187. Why is Mr. Driscoll pleased?
188. What is suggested about tickets for the awards ceremony?
189. Who most likely is Shirley Finch?
190. What award will Mr. Griffith most likely receive?
Questions 191-195

Đoạn văn:

To: a.raman@bgi.co.in
From: s.kapoor@imail.co.in
Date: 15 April
Subject: Thank-you note

Dear Mr. Raman,

Thanks for encouraging me to apply for the position at Neela Advertising and for writing such a glowing referral on my behalf.

Mr. Nirmal, Neela's chief recruiting officer, expressed his admiration for the television commercials I produced for Delhi Works, but he explained that his company in fact needs someone who can also create Web content and applications. I was therefore not offered the position.

Kindly let me know if you happen to hear of any other positions that might be a good fit for me. Thank you in advance.

Best regards,

Shreya

Đoạn văn 2:

17 May

Shreya Kapoor
21 Hammam Street
Mumbai

Dear Ms. Kapoor,

I am pleased that you will be joining Mumbai Canning Ltd. on 1 June. I was impressed with the knowledge you displayed at the time you interviewed at our offices. Your specific experience at Delhi Works, Inc., will be of tremendous value here.

I am enclosing some documents that you should complete, sign, and bring with your when you report to Human Resources at 9:30 A.M. on your first day. You will receive a brief administrative orientation at that time. Your assigned mentor, Ms. Meera Sethi, will meet you there at 10:30 to escort you to your department, where she will review your training plan and the projects the team is currently working on. At noon she will be taking you to our cafeteria for lunch in the company of some of your colleagues. I hope to join you there as well.

Welcome to Mumbai Canning Ltd.!

Sincerely,

Zara Mehta

Zara Mehta
Mumbai Canning Ltd.

Đoạn văn 3:

To: a.raman@bgi.co.in
From: s.kapoor@imail.co.in
Date: 20 May
Subject: Good news

Dear Mr. Raman,

Thank you for your last referral. The director offered me the position during our interview, and I will be starting on 1 June. I will be happy to provide you with details about my duties once I get settled.

Best,

Shreya

191. Why was Ms. Kapoor turned down for a position at Neela Advertising?
192. What is suggested about Ms. Kapoor?
193. Who most likely is Ms. Sethi?
194. According to the letter, where will Ms. Mehta be at noon on June 1 ?
195. How was Ms. Kapoor offered her new job?
Questions 196-200

Đoạn văn:

To: Kyung-Jin Sohn
From: Darius Jackson
Date: November 8
Subject: Solutions to a problem

Dear Ms. Sohn,

As you know, competition for use of the printers has been causing a great deal of delay for members of the legal department. Everyone has had to wait to print documents at some point. Some of us have had to start to coming to work earlier, and others are staying late. This is having a negative impact on our productivity and morale.

We could improve the situation for the remainder of the year by posting a sign-up sheet next to the printers. To be fair, each employee should sign up for only two fifteen-minute blocks per day. We could also reserve the lunch hour for unscheduled printing. And we should consider discontinuing the use of color printers until the situation is under control---color printing is up to five times as expensive as black-and-white- printing. Let me know that you think.

Regards,

Darius Jackson
Legal Administrator, Reeder and Kelter, Inc

Đoạn văn 2:

MEMO

To: All Reeder and Kelter, Inc., Staff
From: Kyung-Jin Sohn, Support Manager
Date: November 24
Subject: Printer use

We have purchased two new printers, a multicolor UX212 and a black-and-white UY120 Truzynx. Unfortunately, they will not be arriving until December 18. In the meantime, please continue to schedule your printer-use times using the online link I e-mailed you on November 10. Using this document, you may reserve up to two fifteen-minute printing periods per day. Please do not schedule consecutive sessions, and remember that we have set aside time both in the morning and in the afternoon for emergency printing. Also, please use the color printers only when absolutely necessary. We have been purchasing more color ink than usual because staff members are using the color printers for scanning and printing when the black-and-white printers are in use.

Đoạn văn 3:

To: kjsohn@reederandkelter.com
From: lsullivan@truzynx.com
Date: December 22
Subject: Truzynx purchase

Dear Ms. Sohn, 

Thank you for your recent purchase of two Truzynx printers for your company. Your purchase includes two years of free maintenance for each machine. Your first regularly scheduled servicing date will be one month from delivery. We also offer discounted prices on our extended maintenance plans within 60 days of equipment purchase. Please let me know if you are interested in these plans for your new printers.

Are you looking to improve your efficiency? We also have Truzplan. With this affordable remote-printing service, we can securely print your scanned documents and bring them to your office when you need them. Please let me know if you would like more information.

Sincerely,

Leilani Sullivan
Sales Representative

196. According to the first e-mail, how have some employees coped with a problem?
197. Which of Mr. Jackson's suggestions did Ms. Sohn implement?
198. According to the memo, what is the problem with the color printers?
199. What is true about the new printers purchased by Reeder and Kelter, Inc.?
200. What does Truzplan offer?
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