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Đề ETS TOEIC 2020 TEST 5

Thời gian làm bài: 120 phút

Đồng hồ ở góc dưới màn hình bạn nhé!

LISTENING TEST

In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your test book.

PART 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
Example:

PART 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

PART 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

PART 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

READING TEST

In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers in the test book.

PART 5

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

PART 6

Directions: Read the texts that follow. A word, phrase or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 147-148

Đoạn văn:

Sales Lunch Workshop

Attention sales associates! Are you new to CMG Direct Retail? Is your sales sheet looking a little short? Do you want to increase your commissions but can't seem to find new clients? Come to this month's lunch workshop, where Senior Sales Manager Chad Avakian will share his secrets for locating, securing, and expanding new accounts! Lunch is not provided, so be sure to pack something for yourself. After the meeting, a digital recording of the full presentation will be made available on the company's training Web site, so there's no need to bring a laptop for notes. Please RSVP to the training department at events@cmgdr.com to reserve your space.

147. What are attendees advised to bring to the meeting?
148. Who will most likely benefit from the event?
Questions 149-150

Đoạn văn:

https://www.bywaterandsons.com/testimonial

Bywater and Sons

Client Testimonial
Lời chứng thực của khách hàng
Please share your thoughts about the quality of our work at your home by submitting your name, e-mail address, and comments.

Name: Gina Tyler

Email: gtyler@mailzinebox.com (this will not be posted with your review)

Thank you for your excellent painting work. It was completed efficiently and priced as in the initial quote. My home looks as good as when it was new. I will plan to use your services again in the future, and I am happy to recommend you to anyone considering a remodeling project.

-Gina T.

149. What kind of business is Bywater and Sons?
150. What is indicated about e-mail addresses?
Questions 151-152

Đoạn văn:

Live Chat

Pryan Clothing (5:05 P.M.)
Hello. Thank you for contacting Pryan Clothing. How may I help you today?

Marina Soler (5:06 P.M.)
Hi. I have been trying to purchase a pair of pants on your Web site-item #CP3984. But when I click on it, I keep getting an error message.

Pryan Clothing (5:07 P.M.)
I'm sorry about that. Let me see if I can help you. I can order the item for you, and then e-mail you with confirmation of purchase.

Marina Soler (5:08 P.M.)
I would appreciate that.

Pryan Clothing (5:09 P.M.)
What color and size would you like?

Marina Soler (5:09 P.M.)
Size 10, in black.

Pryan Clothing (5:10 P.M.)
May I use the credit card number we have on file for you?

Marina Soler (5:10 P.M.)
Please.

Pryan Clothing (5:12 P.M.)
I have e-mailed you the order confirmation. Let us know if you have any other issues.

Marina Soler (5:13 P.M.)
Thank you so much.

151. Why does Ms. Soler contact Pryan Clothing?
152. At 5:08 P.M., what does Ms. Soler most likely mean when she writes, "I would appreciate that"?
Questions 153-154

Đoạn văn:

Bower Technical Institute to Host Guest Students

(April 27)-According to a recent government report, the demand for diesel mechanics is expected to increase by 15 percent in the next ten years. There is a growing need for diesel mechanics in the construction, oil, and power industries. Most of the positions pay very well and only require a high school diploma and technical training. Bower Technical Institute in Centerville provides that training.

On May 1, Bower Technical Institute invites you to be a guest student from 9 AM to 2 P.M. After a question-and-answer session about the profession, guest students will observe actual diesel mechanic classes that focus on power trains and engine management systems. Later, guest students can participate in hands-on sessions to experience some of the day-to-day tasks involved in the field.

The event is free, but space is limited. Participants must have a high school diploma or equivalent credential. E-mail Taneisha Hill at thill@bowertech.com to reserve a spot.

153. What is indicated about industries that rely on diesel mechanics?
154. What will guest students NOT be able to do at the event?
Questions 155-157

Đoạn văn:

From: Yu Egami
To: Accounting Staff
Date: August 21
Subject: Jonah's Departure

Hello, Accounting Team,

As you may have heard, Jonah Katzberg is leaving at the end of the month for a new job in Vancouver. I know that his workplace dedication and his sense of humor will be missed by all. Let's say goodbye and offer our best wishes at noon tomorrow in the conference room. Sandwiches, along with a cake and assorted beverages, will be served. We would like this to be a surprise, so please don't mention anything to Jonah. No one is expected to buy a gift, but do bring your best stories and, if you have any snapshots that really capture the times we shared together over the years, please forward them to me. I'm creating a short slideshow for us all to enjoy.

Thanks,

Yu Egami, Assistant Manager of Accounting

155. What is suggested about Mr. Katzberg?
156. What does Mr. Egami ask team members to do?
157. The word "capture" in paragraph 1, line 6, is closest in meaning to
Questions 158-160

Đoạn văn:

Factory Staff: Break Times

Full-time factory staff are entitled to three breaks daily and are encouraged to use them. Please attend to any personal business during these break times. -[1]-. Those who work a full eight-hour shift may take a fifteen-minute break in the morning and another fifteen-minute break in the afternoon. Lunch breaks are 30 minutes long.

There is a break area on the ground level that includes a kitchen and a staff lounge. -[2]-. Please note that the refrigerator is cleaned out every Friday evening, so be sure to take home any leftover food that you want to save.

There are lockers in the staff lounge for storing personal items. -[3]-. Employees are welcome to use the restrooms adjacent to the staff lounge. -[4]-.

158. Where would the information most likely be found?
159. What is indicated about the staff break area?
160. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "This includes making phone calls, texting, and using social media."
Questions 161-163

Đoạn văn:

Saxal Paper Goods, Inc., Acquires Bear Industrial

TORONTO (May 9)-Last month, Saxal Paper Goods, Inc. (SPG), located in Missassauga, announced that it had acquired Bear Industrial. The distributor of food packaging and paper products said the deal for Bear Industrial will help it establish a base in a new area as part of an initiative to expand as well as to break into sales of disposable food-service supplies. Bear Industrial serves many institutional settings in Quebec and the surrounding areas.

"Bear Industrial is one of the oldest and most reputable distributors in Quebec, and we are thrilled to acquire such a fine company and expand into the region," President Arne Wellington told local reporters at a press conference. "We welcome Bear Industrial employees to SPG and look forward to working together for the benefit of all." He added that no workers are expected to lose their jobs as a result of the acquisition.

"The Bear Industrial acquisition is a key step in SPG's strategy to establish our company as one of Canada's leading providers of food packaging, paper products, and food-service disposables," Wellington said. "Our goal is to expand our geographic reach through partnerships with industry leading companies and operators."

161. Why did SPG purchase Bear Industrial?
162. What is true about the products produced by Bear Industrial?
163. According to the article, what will SPG likely do in the future?
Questions 164-167

Đoạn văn:

Shari Shu [9:35 A.M.]
Did you see the e-mail I sent you earlier? Our company has organized a company-wide donation drive next month. We will be collecting used computers and electronics for a nonprofit group.

Jennifer Bech [9:37 A.M.]
Yes, I saw it. Thanks for sharing. I can help circulate the information on social media if you'd like.

Shari Shu [9:38 A.M.]
That would be good. You're online a lot. Also, haven't you been in touch with the editor for the Yakima Daily News before? I'd like to contact the editor, but I can't find an address online.

Jennifer Bech [9:39 A.M.]
Yes, but it has been years. I think there's a new editor now. Let me check.

Shari Shu [9:40 A.M.]
We wrote a press release that we want to e-mail to various news outlets tomorrow.

Jennifer Bech (9:44 A.M.]
Yes, there's a new editor: Dale Korman. I don't have his e-mail address, but from the old contacts I have, it looks like they all use the same naming convention. I'd try d.korman@yakimanews.com. That's my best guess.

164. What is Ms. Shu's company doing next month?
165. What does Ms. Bech offer to do?
166. At 9:38 A.M., what does Ms. Shu most likely mean when she writes, "You're online a lot"?
167. What does Ms. Bech indicate about Yakima Daily News staff members?
Questions 168-171

Đoạn văn:

Ready, Set-Jamboree!

NASSAU (20 June)-Every other year, Nassau is overrun by lovers of Afrobeat, a music style that fuses rhythms of the African dance tradition with jazz and funk music. The Fourth Biennial Afrobeat Jamboree, better known as "Afrojam," will run between 18 July and 22 July. -[1]-.

Afrojam will feature musicians from around the globe, including Nigeria, the United Kingdom, and, of course, the Bahamas. Recent ticket sales indicate that this year's Afrojam will draw an even bigger crowd than it did two years ago, which explains the move to the Ashanti Amphitheatre. -[2]- Additional details about the event are available at www.afrojam.org.bs.

Visitors to afrojam.org.bs can also enjoy video clips featuring some of the greatest moments of the past, such as the surprise appearance of the world-famous Strawberry Jam, a favourite with many city residents. -[3]-.

This year's event offers a new feature: discounts on meals. Festival attendees need only to present their ticket stubs at participating restaurants to receive 10 percent off their bill. The discount is only good on concert evenings. -[4]-.

The organizers encourage local restaurateurs from across Nassau to consider getting involved. Those interested can call 555-0171 or complete an application at www.afrojam.org.bs/sponsors.

168. What is NOT indicated about Afrojam?
169. What most likely is Strawberry Jam?
170. What must festivalgoers do to receive a discount?
171. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "A complete list of food vendors will be posted on the event Web site by 15 July."
Questions 172-175

Đoạn văn:

E-Mail Message

To: All staff
From: Carol Yates
Subject: CCS Conference
Date: 1 June
Attachment: Conference schedule

Dear Staff,

The 12th annual conference of the Caribbean Culinary Society (CCS) will take place here in Jamaica from 16 to 20 July. I have received a request from Chef Regina Tufton, chair of the organising committee, to conduct two workshops. It is an honour to be invited by such an accomplished culinary expert, someone who is also the author of five cookbooks on Caribbean cuisine. More importantly, it is a wonderful opportunity for Yates Restaurant to showcase some of its award-winning delicacies.

The first workshop will focus on cooking techniques inspired by French cuisine. As Assistant Chef Duane Munroe has distinguished himself in this regard, I have asked him to help me with this presentation. The second workshop will address the challenges and rewards of running a food establishment. Since Zavia Pinnock has been doing an outstanding job of managing our restaurant, I have requested her input on the topic.

I encourage each of you to attend one or more conference sessions. Of course, the restaurant must remain open and be well staffed during the conference period. So that I can be sure that we have enough staff on hand during the period of the conference, please let me know by 21 June the day(s) and time(s) of the session(s) you wish to attend. For your convenience, a copy of the conference schedule is attached.

Sincerely,

Carol Yates

172. What is the purpose of the e-mail?
173. What is stated about Ms. Tufton?
174. What is indicated about Mr. Munroe and Ms. Pinnock?
175. What are staff asked to do?
Questions 176-180

Đoạn văn:

From: Hiroaki Yoneya <hyoneya@westernstaresmiling.net>
To: Clay Crossby <ccrossby@westernstatesmiling.net>
Date: June 1
Subject: Baseball night

Clay,

You may remember that we recently discussed ideas for an outing for the employees and their families. I think the best idea is to go to a baseball game. I have always enjoyed taking my family to see the Billington Buffaloes, our local team. You might have noticed that several of the photos in my office were taken at the stadium! And since I usually see other staff members at the games, I think this will appeal to most of our group.

Could you please set this up for June 28? I believe it can all be done online if you prefer. By my calculations, we will need 45 tickets in total, but please double-check this number. Also, I would like food to be provided. Let's limit our cost to under $20 per person and make sure the seating is covered just in case the weather is poor. Please send me the details as soon as the tickets are purchased.

Thanks,

Hiroaki Yoneya, Associate Manager
Western States Milling, Inc.

Đoạn văn 2:

http://www.billingtonbuffaloes.com/grouptickets
Group Areas Maximum Capacity Price Covered Seating
Home Run Pavilion 60 people $17 per person Yes
First Base Dugout Den 50 people $19 per person No
North Side Party Deck 60 people $25 per person No
Deluxe Suites 50 people $30 per person Yes

Group Ticket Policies

  • Each group member in the Home Run Pavilion, First Base Dugout Den, and North Side Party Deck areas will receive a hot dog, chips, and a soda. The Deluxe Suites include an all-you-can-eat buffet for each guest.
  • Each group will receive a special visit from the mascot, Bobby Buffalo.
  • Groups will be welcomed to the stadium over the announcement system.
  • Everyone in the group will receive 10% off team merchandise (on game day only).
  • A 25% deposit is required when booking. The remaining balance is due no later than two weeks in advance of the date-booked. Tickets will be mailed when the balance is paid.
  • Please call the box office at (406) 555-0192 with any questions.

176. What is the purpose of the e-mail?
177. What is indicated about Mr. Yoneya?
178. What section of the stadium is best for the Western States Milling staff?
179. What is NOT an additional benefit available to group ticket holders?
180. According to the Web page, what must Mr. Crosby do in order to make a reservation?
Questions 181-185

Đoạn văn:

GRI Ready for Action

By Antoine Williams

Although considered by many to be the running capital of Ontario, the city of Barrie is also home to several public swimming establishments, including the Galewood Recreation Institute (GRI). The institute boasts two indoor pools, one used for recreational swimming and the other reserved for special programmes, such as swimming lessons and lifeguard certification.

This summer, the institute will add intensive swimming and safety certification classes. "It is our high season," said Herbert Gagnon, institute director. "Our pools are indoors, which allows for swimming all year, but in the summer people naturally have more time for recreation and new activities in general." Summer classes will be offered mornings, afternoons, and evenings. "We hope that we can accommodate everybody's schedule," continued Gagnon. "Our classes aim to serve not just children, but all age ranges and levels of experience." For additional information, please call 905-555-0142 or visit www.galewoodrec.org.

Đoạn văn 2:

http://www.galewoodrec.org/employment

Employment Opportunities
Job Title: Swimming Instructors
Date posted: March 20

The Galewood Recreation Institute has an ongoing need for certified swimming instructors to work at one or both of our swimming pools. Instructors perform lifeguard duties, teach weekly swimming lessons, lead safety certification courses, and carry out other standard duties. The need for staff is especially acute during the busy summer months. Institute staff are expected to provide top-quality service to patrons at all times, so applicants should be energetic and have strong interpersonal skills.

In addition to regular positions, we are looking to select two instructors interested in being part of a unique summer education programme for teenagers. Along with having the same skills required by the regular position, these special instructors will be required to implement a curriculum designed and supervised by the Ontario Foundation for Teaching and Learning. The selected candidates will first complete a paid monthlong training course during May. They must be available to work Tuesday evenings and Wednesday evenings from June 1 through the end of the summer.

Candidates must have a minimum of six months of teaching experience and hold current certification from an accredited training programme. When applying, please upload your certifications along with your resumé.

181. What does the article suggest about residents of Barrie?
182. In the article, the word "allows" is closest in meaning to
183. What is stated in both the article and the Web page?
184. What qualification is desired for the jobs listed on the Web page?
185. What is suggested about the education program for teenagers?
Questions 186-190

Đoạn văn:

http://www.jobomatch.co.uk

Jobomatch.co.uk
Employment Search Platform

Hello, Charlotte Rigby 

Manage your job preferences
Sharing your preferences will help us to match you with your ideal employers.

What are your desired job areas?
Customer support, customer service, technical support

What type of work are you looking for?
Full-time

Where do you live? Provide postal code
L22 3AB

How far are you willing to commute?
☑ Within a 15 km radius
☐ Within a 25 km radius
☐ Within a 60 km radius

Would you consider relocation?
No

Đoạn văn 2:

http://www.jobomatch.co.uk

Jobomatch.co.uk
Employment Search Results

Hello, Charlotte Rigby

Jobs Based On Your Preferences

Customer Service Associate
Quisco Ltd., Liverpool
Responsibilities include receiving and recording feedback and complaints from customers and responding in a courteous manner. Must have strong customer service skills. Shift schedule is variable. Required to be available evenings, weekends, and holidays.

Customer Service Attendant
Denville Telecom, Liverpool
Responsibilities include opening and processing repair requests from clients. Must be fluent in English and one additional language. Customer service staff will attend seminars on using electronic database programs to file repair progress reports.

 

Đoạn văn 3:

From: crigby@zifmail.co.uk
To: office@quiscoltd.co.uk
Date: 2 March
Subject: Customer Support Position
Attachment: Rigby_CV

To Whom It May Concern,

I am very interested in the Customer Service Associate position that is available at Quisco Ltd. As my attached CV shows, this opportunity is an excellent match for my qualifications.

I have worked in customer support positions for companies in Dublin and Lancaster, and I graduated from the Powell School in York. I am fully able to meet all the requirements of the available position. Thank you for your consideration.

Sincerely,

Charlotte Rigby

186. According to the form, what type of employment is Ms. Rigby seeking?
187. Where does Ms. Rigby most likely live?
188. What is required for the position at Quisco Ltd.?
189. What does training at Denville Telecom involve?
190. What is likely true about Ms. Rigby?
Questions 191-195

Đoạn văn:

Regal Properties
34 Weston Road, Halifax NS B3J 3P4

January 3

Dear District Council Members,

My firm is interested in purchasing the building at 1210 Prince Street. Since this property has been on the market for almost five years, it has fallen into disrepair. Regal Properties is willing to invest what is necessary to udpate the building.

In addition, we would like to convert three of the apartment units in the ground floor facing the street into space for business. However, the property is zoned only for residential use. Would you consider rezoning the property to allow for mixed residential and business use?

Sincerely,

John Stone
John Stone, Owner

Đoạn văn 2:

District Council of Halifax
Meeting Minutes of January 21

In attendance: Mayor Stuart Kaplan and all council members

Old business
➢ Council member Amanda Mueller reported satisfactory progress on the Wells Park cleanup project.

Council member Harold Glass submitted a final version of next year's budget. The proposed budget was unanimously approved.

New business
Community resident and building manager Carla Phillips spoke to express opposition to the rezoning of 1210 Prince Street under consideration by the council. Ms. Phillips is concerned that the increased pedestrian and vehicular traffic will make the street too crowded. She thinks it will also be difficult for residents of her building, Lighthouse Aprtments, located at 1208 Prince Street, to park in the neighborhood.

The council agreed to consider the zoning issues at their February monthly meeting to give additional residents on Prince Street an opportunity to voice their opinions.

Đoạn văn 3:

You can have it all!

Enjoy a wonderful lifestyle at 1210 Prince Street!

  • Newly renovated apartments with one or two bedrooms
  • Comtemporary upscale kitchens
  • Triple-pane insulated windows
  • Coffee shop, dry cleaners, and convenience store on street level
  • Expanded parking area exclusively for residents of 1208 and 1210 Prince Street starting in December

Visit www.lifeonprincestreet.com or call 866-555-0122 for more information.

191. What does Mr. Stone's letter suggest about a property?
192. According to the meeting minutes, who presented a financial plan to the district council?
193. How did the district council most likely respond to Mr. Stone's letter?
194. What is indicated about the residents of Lighthouse Apartments?
195. What is a feature of the apartments in the advertisement?
Questions 196-200

Đoạn văn:

To: Linton Business Alliance members
From: Robin Fowler
Date: June 12
Subject: Organizational meeting
Attachment: Proposed agenda

Hello everyone,

I am reaching out to you to determine when we can meet. Since news about the creation of our Business Alliance is generating interest within the community, it is time to create some written materials to promote ourselves.

I would like to spend time at our meeting formulating an action plan for soliciting members. I have attached a draft agenda. It should not take long to coordinate our assignments for speaking to local business owners, but we could probably save meeting time by doing this online before the meeting.

Please send me an e-mail with your availability for the next few weeks. I understand that Sasha Zimmer is out of town until early July, but I still hope we can find a meeting date and time work for everyone.

Robin Fowler

Đoạn văn 2:

Organizational meeting---Proposed Agenda

10:00 A.M.     Introductions

10:15 A.M.     Item 1---Discussion to define mission statement and identify three                                 initiatives for the year.

11:00 A.M.     Item 2---Media training workshop with Brandon Clark *

12:00 noon    Item 3---Assign tasks for creation of Alliance communications: press release, letter to local business owners, brochure, and a Web page highlighting membership

12:30 P.M.     Item 4---Assign Alliance members to speak with business owners

12:45 P.M.     Adjourn

* Brandon Clark, a news anchor at the Ulani News Network, has offered to lead a workshop about interacting with the media. He will emphasize the importance of preparing talking points and staying on message.

Đoạn văn 3:

To: Linton Business Alliance members
From: Robin Fowler
Date: June 22
Subject: Finalized organizational meeting
Attachment: Final agenda

Thanks to everyone for your feedback. The final agenda is attached. We have confirmed the workshop for June 28 at the Linton Community Library. The library opens at 10:00 A.M. and staff will be on hand to help set up the room.

I'd like to stress the importance of sticking to the agenda because our time together is limited. Those meeting participants who would like to discuss any topics further can perhaps enjoy some lunch after the meeting. I will plan to go to Devon's Sandwich Shop, which is just one block south of the library. All are welcome to join me.

Robin Fowler

196. Based on the first e-mail, what is most likely true about the Linton Business Alliance?
197. What item does Ms. Fowler suggest could be removed from the proposed agenda?
198. What does the proposed agenda indicate about Mr. Clark?
199. What can be concluded about the upcoming meeting?
200. In the second e-mail, what information about lunch does Ms. Fowler provide?
help contact