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Đề ETS TOEIC 2021 TEST 3

Thời gian làm bài: 120 phút

Đồng hồ ở góc dưới màn hình bạn nhé!

LISTENING TEST

In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your test book.

PART 1

Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.
Example:

PART 2

Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

PART 3

Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.

PART 4

Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.

READING TEST

In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers in the test book.

PART 5

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

PART 6

Directions: Read the texts that follow. A word, phrase or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 147-148 refer to the following contract

Reading text:

Pinnacle Sports Club Membership Agreement

Pinnacle Sports Club Membership Agreement

Member Name: Mary Swansone

Membership Type: 12 months

Begin Date: September 5

Enrollment Fee: $25

Monthly Dues: $32 per month

Payment Method: Credit card

Thank you for joining Pinnacle Sports Club. As a club member, you have unlimited access to all gym equipment, fitness classes, and the swimming pool. Please present your membership card to the front-desk attendant upon entry. If for any reason you need to discontinue your membership before the 12-month contract period has expired, you must write a letter and send it by mail to the Pinnacle Sports Club, 171 Aqua Street, Germantown, California 95913. A penalty will apply.

Signed: Mary Swansone

147. What is suggested about Ms. Swansone?
148. Why would Ms. Swansone be required to submit a letter?
Questions 149-150 refer to the following text-message chain

Reading text:

Harry Matthews (11:19 A.M.)
Hi Linhan. Did you already e-mail me the list of this week’s invoices?

 

Linhan Xu (11:24 A.M.)
Yes. I sent it over earlier today with the sales-calls records.

 

Harry Matthews (11:25 A.M)
Really? I hope I didn’t delete it. Did you accidentally send the e-mail to Harvey Mattson?

 

Linhan Xu (11:28 A.M.)
Oh, wait - it looks like I forgot to attach it! I’ll send it over now.

 

Harry Matthews (11:30 A.M.)
Just got it. Thanks!

149. What is the purpose of the text-message chain?
150. At 11:25 A.M., what does Mr. Matthews imply when he writes, “Really?”
Questions 151-152 refer to the following e-mail

Reading text:

From: jovanie.blum@messickfmc.com
To: asvoboda@nyzcomputing.com
Date: 5 May
Subject: Financial consulting

Dear Mr. Svoboda:

My name is Jovanie Blum, and I am a consultant with Messick Financial Management Company. My company specializes in international funds, and we have experts on tax law in France and Germany. As your computer firm expands its operations into Germany, our experts can provide valuable advice to your employees who will be sent to Berlin.

To find out more about what we can do for your employees, please contact me at your earliest convenience at 1-267-555-0184.

Sincerely,

Jovanie Blum

151. Why does Ms. Blum most likely want to meet with Mr. Svoboda?
152. How could Messick Financial Management help Mr. Svoboda’s company?
Questions 153-155 refer to the following customer review

Reading text:

https://www.therigtvenue.com.au/customer_reviews

Customer Reviews

★★★★☆
12 April
Elena Patterson

My company recently held a banquet at the Calla Courtyard, and it was the perfect venue for our event. Initially, I was hesitant to book the space because it had only recently opened to the public and there were no customer reviews yet. —[1]—. I decided to give it a try anyway.

Although it was a little expensive, the setting was absolutely stunning. —[2]—. The Calla Courtyard has a magnificent view of the bay. The staff had arranged the seats in the halls so that the guests could view the sunset through the large glass windows.

One thing to note is that while the facility does have a kitchen available for use, it is quite small and not well-stocked. —[3]—.

All in all, I was pleased with my decision and would definitely consider this place again for future events. —[4]—.

153. What is indicated about the Calla Courtyard?
154. What was Ms. Patterson particularly impressed by?
155. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “For this reason, it might be wise to hire a full-service catering company.”
Questions 156-158 refer to the following postcard

Reading text:

Hartridge University School of Business

Dear Ms. Wu:

As the Hartridge University School of Business prepares the 100th-anniversary edition of the Alumni Directory, we are reviewing the information we have on file for all graduates of our programs. We need your assistance in checking the accuracy of the records we have for you. We want to be certain that your biography, career summary, and contact information are up-to-date.

Please call us at 207-555-0125 between 9 A.M. and 9 P.M. Monday through Friday. At the voice prompt, enter this unique number: 293883. A representative will then go over your file with you and record any corrections or updates that you give.

Note that we need to hear from you by March 31. Thank you for your time and attention.

Jutta Verhoeven
Director of Alumni Relations

156. Why is Ms. Verhoeven contacting Ms. Wu?
157. What does the postcard indicate about Ms. Wu?
158. According to the postcard, what must Ms. Wu provide at the start of the call?
Questions 159-162 refer to the following online chat discussion

Reading text:

Mario Lizzardi (11:09 A. M.) Team, sorry to bring this up early on a Monday, but the due date to submit our end-of-year report is coming up. We should aim to have each of our sections done by Wednesday so we can put everything together before the Friday deadline. I am almost done with the information for the technology section.
Karthik Durav (11:14 A.M.) I have already written up descriptions of the program’s major accomplishments. I just need to add the number of participants and organizers involved in each. It won’t take very long.
Paola Rossi (11:15 A.M.) I have finished the Future Goals section. I still need to finish the Predicted Budget Needs section, but I’d like to consult with some of you first.
Mario Lizzardi (11:15 A.M.) I can’t help you with that. I don’t have access to that information—only you and Human Resources have access to the participant lists.
Karthik Durav (11:17 A.M) Don’t worry, Mario. Paola, I could help to outline budget needs with you tomorrow. Anything else?
Paola Rossi (11:18 A.M.) That’s it. Depending on how much we finish, we could develop a timeline for finalizing the report this week.

159. For what aspect of the project is Mr. Lizzardi most likely responsible?
160. Why does Mr. Lizzardi decline to help out?
161. When does Mr. Durav suggest meeting?
162. At 11:18 A.M., what does Ms. Rossi most likely mean when she writes, “That’s it”?
Questions 163-166 refer to the following article

Reading text:

Iwoni Media in the News

TORONTO (1 May)—Publisher Iwoni Media announced on Friday morning that new issues of Energy Run would not be released according to the book’s regular monthly publishing schedule. —[1]—.

The company’s decision is connected to plans to modernize its printing facility by replacing the now-obsolete machinery on which the legendary comic book is printed. —[2]—.

As the word spread on Friday of the decision to halt publication, fans rushed to buy what many feared might be the last issue. —[3]—.

Iwoni Media’s spokesperson, Jon Emanuel, stated that the new printing facility should be up and running within four months and that the next issue of Energy Run will arrive on newsstands shortly after that. —[4]—.

“Fan should not worry,” Mr. Emanuel said. “Their favourite characters will be back soon.”

163. What is the purpose of the article?
164. What is suggested about sales of Energy Run?
165. What did Mr. Emanuel announce?
166. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “To that end, the company has invested $100,000 in new equipment.”
Questions 167-169 refer to the following notice

Reading text:

Dear Customers,

After 45 years in business, Ghearey Garden Goods locked its doors for the final time on Saturday, January 10. As many of you know, I purchased a farmhouse in the country several years ago, and I had been driving three hours a day to get to the store and back. While I am saddened to walk away from this business, it is just no longer sustainable for me to spend so much time in transit.

My grandfather, Timothy Ghearey, who built the business nearly 20 years ago before handing it off to me, always said that his favorite part about running a retail store was serving the needs of his community. I echo this sentiment. Words cannot express how much joy I have received from interacting with all of you, and I want you to know how much I value your dedicated support over all these years.

Thank you for understanding what a truly difficult decision this was. But while the physical Ghearey Garden Goods location is closing, ghearygardengoods.com will remain a resource for home gardeners through our Web site. I will keep adding educational blog posts and articles as I have time.

Thank you for your support!

Jerry Sanderson
Ghearey Garden Goods

167. Why did Ghearey Garden Goods close?
168. What does Mr. Sanderson indicate in the notice?
169. What will people continue to find on the Web site?
Questions 170-171 refer to the following article

Reading text:

CHICAGO (January 8)—Local retailer Derbyshire Company, which sells clothes, household goods, and other items through its twelve Illinois stores, announced today that it will be buying the popular bookseller Lillard, Inc. The two companies will remain independent of each other until April 30, when all Lillard’s merchandise—books, music, and other media—will be transferred to the Derbyshire Company stores.

Derbyshire Company CEO, Cynthia Schulman, stated that her company “could not be more pleased to bring customers the expanded selection of merchandise gained from this merger with Lillard, Inc.”

Meanwhile, Lillard’s president Steven Paulson announced that “from our point of view, this was a perfect opportunity for collaboration.” Paulson will stay on after the acquisition with a job title yet to be announced. The companies said they began talks eleven months ago but waited until the new year to announce the news.

170. What is the purpose of the article?
171. What is indicated about Mr. Paulson?
Questions 172-175 refer to the following e-mail

Reading text:

*E-mail*

To: teamleaders@carfield.co.uk
From: fjacobs@carfield.co.uk
Subject: Workshops
Date: 13 November

Dear Team Leaders,

Thanks to you and your team members for attending our latest monthly workshop last week. These workshops are a key feature of our employee training program, as we consider it fundamental that our employees continue to learn new skills and perfect existing ones.

I know everyone has already completed their workshop evaluations, but we would like to obtain some more specific feedback to ensure that interesting and instructive workshops continue to be offered. Please answer the following questions.

● Were the exercises presented at the workshop related to employee’s responsibilities? Have your team members been using the ideas presented?

● What, if anything, would you leave out in future workshops? What could be done better?

● Were the facilitators knowledgeable and engaging? Do you think your team would respond well to the same facilitators for other workshops?

Your perspectives on our workshops are invaluable. We would appreciate a response by the end of this week, as we are planning to discuss any information you can provide at our next management meeting next Tuesday.

Thanks for your cooperation,

Frank Jacobs

172. What is stated about the workshops?
173. What is implied about the completed workshop evaluation?
174. Why is a prompt reply requested?
175. Who most likely is Mr. Jacobs?
Questions 176-180 refer to the following article and label

Reading text 1:

New Look for Rhee Poultry

LEEDS (17 February)—Rhee Poultry, suppliers of fresh and frozen poultry, announced on Monday a change to its packaging practices. Starting on 31 October, every package of chicken, duck, goose, and turkey sold at retail will be labeled with the city and country where the meat was sourced.

According to company spokesperson Insook Kim, Rhee will make modifications to its production, packing, and shipping facilities that will cost an estimated £400,000 over a transition period of eight months.

The high price tag is more than worth it to maintain the trust our customers have always had in Rhee Poultry products,” added Ms. Kim.

Rhee’s announcement was made following criticism regarding transparency in sourcing practices leveled at other meat-packaging conglomerates that sell in the United Kingdom, such as Supragood and Char Bo Lynn, Inc.

“We felt it was in the best interests of our customers to be proactive in this matter,” said Ms. Kim.

Reading text 2:

RHEE POULTRY

Boneless Duck Breasts
1.5 kg
Raised in Rzeszow, Poland
Packed in Krakow, Poland
Only and always the best in poultry!

Notice something different about our packaging? Go to our Web site, www.rhee.co.uk, to read about our recent changes.

176. According to the article, why did Rhee Poultry make a change?
177. What is suggested about Supragood?
178. In the article, the word “matter” is closest in meaning to
179. Based on the label, what can be concluded about the package?
180. According to the label, what can customers find on the Web site?
Questions 181-185 refer to the following Web pages

Reading text 1:

https://www.akikohirota.co.jp/english

Biography Books Blog Events

Born and raised in Chiba Prefecture, Akiko Hirota started writing short stories in English in high school. She continued writing short fiction while completing her degree in English literature at the Chiba Institute of Linguistics.

Two years ago Ms. Hirota won the “Best Short Story” prize at the 5th Annual New York Writers Gala for her short story entitled, Dreaming of Maringá. She has participated in over 30 writers’ workshops, a number of which she has led, and has been a regular guest speaker at the Writers United Forum. A collection of her short stories written thus far, including Dreaming of Maringá, has been published by Jenson Publishing.

Lives Ensnared, Ms. Hirota’s first full-length novel, is inspired by her upbringing as the daughter of two marine biologists. It tells the story of a group of amateur divers whose lives were turned upside down following their discovery of a hitherto unknown species of shark. Scheduled for release by mid-September, the novel is sure to appeal to a wide audience.

Reading text 2:

https://www.zantreebooks.com

“From the depths of the ocean comes a novel of mystery and suspense!”
—Diayu Ling, Sun National Times

Altered Existence is the first novel by Japanese author Akiko Hirota. When Hiroko Jitsukawa and her friends learned that they had discovered a new shark species, they were quite excited, fully expecting fame and fortune. What they got instead was a sea of trouble that would completely upend their lives.

Release date: September 15
$25.95. 287 pages, hardcover
Pre-order this title or purchase any other of Zantree Books offerings at www.zantreebooks.com

181. What is indicated about Ms. Hirota?
182. What is suggested about Ms. Hirota’s collection of short stories?
183. In the first Web page, the word “regular” is closest in meaning to
184. What is indicated about Zantree Books?
185. What change was made to Ms. Hirota’s published novel?
Questions 186-190 refer to the following article, job application, and information

Reading text 1:

Washington State Gets Fit

April 7—Throughout its 25 years in business, Fitness National, Inc., which owns and operates gyms throughout the northeastern United States, has never extended its presence to the west coast. That will change next month when it opens two new gyms: one in Tacoma and one in Spokane.

“We’re excited to move into this territory,” says Fitness National’s CEO, Lisa Tran. “If we are successful in these two cities, then we will continue to grow our business throughout Washington and into Oregon.”

Both gyms will feature studios for group fitness classes, state-of-the-art fitness machines, and indoor pools. Both locations will be holding on-site job fairs for prospective employees on Saturday, April 14. Grand opening events are planned for both gyms on May 12.

Reading text 2:

Fitness National, Inc.
Application for Employment

Name: Bernadette Okoye Date: April 14
E-mail Address: b.okoye@chjamil.com Telephone Number: (253)555-0173

For what position are you applying? Group Fitness Instructor

At which location would you like to work? ☒Tacoma ☐Spokane

Describe your reason for applying:

A friend of mine who works at an older Fitness National location told me she really enjoys working there. I am currently employed part-time at a dance studio and would like to add a few more instructor hours into my schedule.

Describe your relevant experience:

I have taught beginner, intermediate, and advanced ballet classes at Veloa Dance School for the past three years. Prior to this I taught group dance workouts at Cadia Gym for two years. I also worked at Cadia’s front desk, so I have customer service experience.

Please attach a résumé and reference list and submit to management at a Fitness National location.

Reading text 3:

Fitness National Group Fitness Classes

Exercise is more fun in a group! Our classes are open to members at all levels of fitness and experience. You will find these and other classes taught at all of our locations across the United States. For a complete listing of classes, see your local Fitness National gym’s Web page.

Basic Weights—Build strength through this guided weightlifting workout.

Groove and MoveGet a cardio workout while dancing to your favorite music.

Quick Cycle—Follow your instructor on a challenging ride on a stationary bicycle.

Splash for Strength—Tone your muscles safely with a low-impact workout in the pool.

186. What is the purpose of the article?
187. What does Ms. Okoye suggest in the application?
188. What is most likely true about Ms. Okoye’s friend?
189. What class would Ms. Okoye be most qualified to teach?
190. What is indicated about all of the classes in the information?
Questions 191-195 refer to the following e-mails and form

Reading text 1:

To: Emi Mizuno
From: Robert Callaway
Date: October 10
Subject: Season tickets

Dear Season Ticket Holder:

Thank you for purchasing your subscription to the upcoming season of plays at the Hartwell Theater. You should have already received your packet of tickets. Please contact us immediately if you have not.

Do you have a conflict for any of the performance dates? Only season subscribers have the benefit of exchanging tickets for another performance. Exchanges must be made at least one week prior to the original performance date and are subject to availability. If exchanging for a higher priced performance or seating location, the price difference will be charged to your account. Exchanges can be requested online by filling out a ticket exchange form at www.hartwelltheater.com/ticket-exchange or by calling 555-0105 Monday-Friday from 1-5 P.M. Please note that the first time you choose to exchange tickets for a performance, you will not be charged a fee. However, any subsequent exchanges will incur a $6.25 per ticket fee.

We look forward to seeing you at the shows.

Sincerely,

Robert Callaway, Subscription Manager

Reading text 2:

https://www.hartwelltheater.com/ticket-exchange

Ticket Exchange Form

Name: Emi Mizuno E-mail: emizuno@purpleworks.com
Subscription number: 3698389 Show: The Mountain Calls
Performance Date: January 14, 7:30 P.M Seat Location: Row V, Seats 4, 5

Indicate your top four choices for alternate performances:

1. Date: January 15, 7:30 P.M. Seat Locations: Row D, Seats 1, 2
2. Date: January 16, 7:30 P.M. Seat Locations: Row F, Seats 6, 7
3. Date: January 18, 7:30 P.M. Seat Locations: Row T, Seats 9, 10
4. Date: January 20, 2:00 P.M. Seat Locations: Row B, Seats 15, 16

You will receive an e-mail confirmation within 24 hours of submitting this form.

Reading text 3:

To: Emi Mizuno
From: Robert Callaway
Date: January 6
Subject: Ticket exchange
Attachment: Tickets

Dear Ms. Mizuno:

We have received your ticket exchange form for the upcoming play, The Mountain Calls. I am happy to confirm that tickets for your second choice were still available. Your new tickets are attached to this e-mail. Please print them at home and present them on the evening of the performance. Your old tickets are no longer valid and cannot be used. Because you have selected a comparable seating location, there is no price difference. However, we will be charging your account the $6.25 per ticket exchange fee. You may log in to your account to view the charges.

Thank you for being a season ticket holder. We look forward to seeing you at the show.

Sincerely,
Robert Callaway, Subscription Manager
Hartwell Theater

191. In the first e-mail, what is stated about Ms. Mizuno’s tickets?
192. What is indicated about submitting a ticket exchange request?
193. When will Ms. Mizuno most likely attend a performance of The Mountain Calls?
194. What can be concluded about Ms. Mizuno?
195. What is the purpose of the second e-mail?
Questions 196-200 refer to the following e-mails and order form

Reading text 1:

*E-mail*

From: eward@cornerbookshop.com
To: jberte@bertebakery.com
Subject: Your sign
Date: July 30

Hi Jacques,

The new sign outside your bakery looks great. I love the natural look of the wood, and the gold lettering is beautiful. The new sign, combined with the freshly painted storefront and new shutters, really makes Berte’s Bakery stand out.

I also plan to replace the sign above my shop door with a wooden sign. Could you tell me where you had yours made? I was considering using Studio 9, which was recommended to me by Devon at Q Apparel, but Studio 9’s signs definitely have a more modern design. The rustic, vintage look of your sign would fit better with the aesthetics here at Corner Book Shop.

Thanks.

Elias Ward

Owner, Corner Book Shop

Reading text 2:

E-mail Message

From: jberte@bertebakery.com
To: eward@cornerbookshop.com
Subject: RE: Your sign
Date: July 31

Hi Elias,

Thanks for your comments on our sign. We used Hedgerow Graphics. We also looked at Studio 9 because all of their products were much less expensive than anything Hedgerow offers. And they do offer wooden signs in various styles, some of which we liked. But we ended up choosing Hedgerow because of its longer warranty period. Although the wood used for any outdoor sign is treated with a protective, weather-resistant coating, we wanted to have that extra protection Hedgerow provides with its warranty.

Good luck!

Jacques Berte

Reading text 3:

STUDIO 9

Order Form

Customer: Elias Ward, Corner Book Shop, 8 Main St., Haywood Village

Order Date: August 1

Description of order:
One exterior sign. Oak wood treated with Everlast Coating. Mariner blue wood stain, gold lettering (text to read: Corner Book Shop). 152 centimeters wide by 45 centimeters high. Changes to the order must be made by 5:00 P.M. on August 10.

Price: $495 (Paid in full, August 5)

Warranty: 1 year

Expected delivery: August 20

196. What is the purpose of the first e-mail?
197. According to the first e-mail, what was recently replaced at Berte’s Bakery?
198. What is suggested about Q Apparel?
199. What is indicated about the sign Mr. Berte purchased for his bakery?
200. When will Mr. Ward most likely receive his order?
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