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Thời gian làm bài: 120 phút

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In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening test will last approximately 45 minutes. There are four parts, and directions are given for each part. You must mark your answers on the separate answer sheet. Do not write your answers in your test book.


Directions: For each question in this part, you will hear four statements about a picture in your test book. When you hear the statements, you must select the one statement that best describes what you see in the picture. Then find the number of the question on your answer sheet and mark your answer. The statements will not be printed in your test book and will be spoken only one time.


Directions: You will hear a question or statement and three responses spoken in English. They will not be printed in your test book and will be spoken only one time. Select the best response to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.


Directions: You will hear some conversations between two or more people. You will be asked to answer three questions about what the speakers say in each conversation. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be printed in your test book and will be spoken only one time.


Directions: You will hear some talks given by a single speaker. You will be asked to answer three questions about what the speaker says in each talk. Select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your test book and will be spoken only one time.


In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers in the test book.


Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.


Directions: Read the texts that follow. A word, phrase or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.


Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 147-148 refer to the following sign

Reading text:


Notice to Customers

Following the expansion of our store, and prompted by requests from customers for more products, many of the items between aisles 2 and 20 will now be relocated. Reshelving will occur during the period of April 16 to May 2, at which time we will have additional staff on hand to help you find the products you need. We are confident you will find the new store layout an improvement over the old one.

Thank you for your patience.

Management, Humini Hardware

147. What is the purpose of the sign?
148. Why will extra staff be available?
Questions 149-150 refer to the following Web page information

Reading text:


Thank you, Mr. Gregersen!
Your Riviera Car Rental booking is now complete.

Today’s date: 3 June
Duration: 7 days
Pickup: 14 June in Bristol
Return: 20 June in Cambridge
Credit card: XXXX-XXXX-XXXX-2891
Amount: £310.00

You have opted to prepay your rental, but your credit card will not be charged until 12 June. Until then you may cancel your booking at no charge. Should you cancel after that date, a fee will be charged. Also, if you fail to pick up your car (no-show), you will be charged in full, and the amount is nonrefundable.

149. What is the purpose of the Web page information?
150. What is suggested about Mr. Gregersen?
Questions 151-152 refer to the following article

Reading text:

BAKERSVILLE (August 13)—As confirmed by today’s vote, the city’s building code is getting a shake-up. Among the changes to go into effect on November 3 are stricter fire safety standards for both commercial and residential buildings, enhanced insulation requirements, and, most notably, a requirement that 25 percent of newly constructed residential homes be equipped with solar panels.

The solar initiative has been met with broad support among voters, lawmakers, and home builders. The new rule will increase the total amount of green energy produced and reduce dependency on fossil fuels. Supporters also say that increasing demand for solar panels and hardware will drive prices down, so that this technology will be increasingly affordable. Finally, though the building phase will be more costly than usual, homeowners will save on electricity bills in the long term.

The state will open a phone hotline to answer questions from builders, property owners, contractors, and other affected parties beginning on October 15 and continuing through the end of the year.

151. When does the new code become effective?
152. According to the article, what will become more expensive?
Questions 153-154 refer to the following online chat discussion

Reading text:

Axel Thorne (9:13 A.M.)
Hi everyone. Our staff meeting scheduled for 3 P.M. today has been postponed until next week.


Beryl Smith (9:14 A.M.)
Will it be at the same time next Tuesday?


Axel Thorne (9:15 A.M.)
That’s right, and the same place, in the conference room on the first floor.


Deanna Dahl (9:17 A.M.)
I’m going to be on vacation next week. Could you send me the meeting minutes, please?


Axel Thorne (9:17 A.M.)
No problem. I’ll take care of that. Enjoy your vacation.


Deanna Dahl (9:19 A.M.)
Thanks! I’ll review everything you talked about when I get back.

153. What has changed about the meeting?
154. At 9:17 A.M., what does Mr. Thorne most likely mean when he writes, “No problem”?
Questions 155-157 refer to the following instructions

Reading text:

Skylight Gardens

Your Neighborhood Garden Center

Plant Care Tips

Effective plant care starts with choosing the right pot for your houseplant. Make sure that there are holes in the bottom of the pot to let water flow out.

Next, purchase soil from your local garden center. Store-bought potting soil typically contains fertilizer to help indoor plants grow. Using dirt from your own outdoor garden is risky. This dirt can be filled with insects, disease, and weeds, all of which can be harmful to indoor plants.

After potting, pour water on the soil and flowers of your plant. Always check the soil before watering. If the soil is still moist, there is no need for more water.

To maintain a healthy plant, pinch or cut off parts of the plant that have turned brown or withered. Doing so helps to facilitate new growth. Each spring, repot your plant in a larger pot to allow room for the root system to grow.

155. Why are readers advised to purchase soil?
156. What tip is NOT mentioned in the instructions?
157. The word “turned” is closest in meaning to
Questions 158-160 refer to the following notice

Reading text:

Attention Conference Center Staff:

The Geylang Conference Center is hosting the Singapore Banking Conference on 20 April. The welcome desk will be open from 8:00 A.M. to 10 A.M. When checking in, conference attendees will need to present a valid form of identification. Acceptable forms of identification include a passport, a driver’s license, or a company-issued photo ID. After checking in, attendees will be handed a welcome packet, which includes a conference schedule, a map of the facility, and their ticket to the evening banquet. If attendees arrive after 10 A.M., they should be directed to the security desk, where someone will check them in.

Please note that some attendees will be staying at the conference center’s hotel. They should be directed to the hotel lobby, where they can leave their luggage. Hotel personnel will bring the luggage to the appropriate guest rooms when the rooms are ready.

If you have any questions about your duties for the day, please contact Jia-Wei Teo at extension 231.

158. What is the purpose of the notice?
159. The word “present” is closest meaning to
160. According to the notice, what will happen at the end of the conference?
Questions 161-163 refer to the following article

Reading text:

GABORONE (6 May)]—Local resident Sophie Shagwa has met a goal many application developers relish. —[1]—. Her app, Dream Sweet, which she created as a participant in the Next Generation Apps programme, has been downloaded more than 10,000 times.

Simply put, this app helps users attain their dreams and ambitions,” Ms. Shagwa said. “The app does this by providing a series of questions to help users identify their goals and break them down into achievable parts.”

Recently, she added a much-requested calendar feature. —[2]—. Daily reminders and encouraging text messages are sent around the times when certain parts of the goals should be accomplished.

Additionally, Ms. Shagwa designs calendars, notebooks, and posters with inspirational phrases that can be purchased through the app. —[3]—. “They’re lovely to look at and provide visual reminders that your goals are important and that you have the ability to achieve them,” she said.

The app is free, but additional features, such as personalized coaching and progress tracking, cost extra. Ms. Shagwa uses some of her profits from the Dream Sweet app to sponsor new app developers who want to join the Next Generation Apps programme. —[4]—.

161. What does the article mainly discuss?
162. What does the Dream Sweet app help users to do?
163. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “Users can now plan a specific timeline of actions in order to be successful.”
Questions 164-167 refer to the following e-mail

Reading text:

To: elvin.williams@gxtinvestments.com
From: barry.robledo@gxtinvestments.com
Date: May 17
Subject: 301 N. Powell
Attachment: Photos


I walked through the property at 301 N. Powell Avenue today. I was able to see the reception area, the offices and the kitchen, but the utility closet in the west hallway was locked. I am sure an inspector will be able to verify that the furnace and electrical circuit board in that space are in good working order should we choose to proceed with a purchase.

The building has all the space we need to accommodate our clients, including a large parking area. However, there are some issues that we will need to address if we move forward: the carpet in the reception area is discolored; some floor tiles in the east hallway are cracked; and there is chipped paint in the conference room. The small water stain on the ceiling of the conference room may indicate a leak in the roof. I have attached photographs of the problem areas.

Given the low price of the property, I think we should consider this location. We could update the space and still come in under budget. Our current lease expires in three months, so we will need to make a decision quickly. Let me know what you think.


Barry Robledo

164. Why did Mr. Robledo send the e-mail?
165. What was Mr. Robledo NOT able to view?
166. The word “address” is closest meaning to
167. What is one of the problems Mr. Robledo mentions?
Questions 168-171 refer to the following online chat discussion

Reading text:

Akio Nishi [3:35 P.M.]: Did you both see the e-mail from Barbara with furniture options for the lobby?
Isidora Basque [3:37 P.M.]: Look at the brown leather chairs with wheels. They are so much more stylish than the current chairs.
Akio Nishi [3:38 P.M.]: They are attractive, but they don’t seem sturdy. What do you think of the big green ones with the plush seats?
Kriya Patel [3:39 P.M.]: I am opening it now.
Isidora Basque [3:40 P.M.]: They look comfortable. But space is limited, and we need at least four chairs in the lobby. Those green chairs are really big.
Kriya Patel [3:42 P.M.]: Are you still looking at the Premium Office section?
Akio Nishi [3:43 P.M.]: No, we’re discussing the Budget Office options now.
Kriya Patel [3:44 P.M.]: Oh, good. Those choices are more affordable.
Akio Nishi [3:46 P.M.]: We should probably select a reception desk before the chairs. Do you like the second one, the yellow desk? I do.
Kriya Patel [3:47 P.M.]: I think it would fit nicely in that space. It is the same size as the current desk.
Isidora Basque [3:48 P.M.]: I think it’s perfect. I’ll tell Barbara now that we all like that desk. Let’s touch base about the chairs after we have had the chance to look at all the choices.

168. What is mainly being discussed?
169. At 3:39 P.M., what does Ms. Patel most likely mean when she writes, “I am opening it now”?
170. What is suggested about the lobby?
171. What will Ms. Basque most likely do next?
Questions 172-175 refer to the following article

Reading text:

AFEC Offers Pathway to Success

By Pauline Weston

BRIDGETOWN (29 October)—From 14 to 16 November, the Association of Female Entrepreneurs of the Caribbean (AFEC) will be hosting its fourth biennial forum at the Center for Labour Force Development in Bridgetown, Barbados. This year’s theme, “From Aspiration to Sensation,” is centered on the essential skills and tools needed to start, run, and grow a successful business. —[1]—. About 350 women will be interacting with some of the region’s most successful women business leaders through a series of presentations. —[2]—.

One presenter will be Serena Telting, owner of Suriname-based children’s clothing manufacturer Serenatee. She welcomes the opportunity to share her experience with conference goers. —[3]—. “Specifically,” she says, “I will be promoting a set of sound practices that I have adopted over my fifteen years in the apparel industry. Those might shield emerging entrepreneurs from the challenges I faced early on in my career. Because I lacked adequate advice when I started my business, I made some mistakes that nearly ruined it.”

Attendees are keen on engaging with their established peers. Madelon Picard, a native of Martinique who plans to open a nursery school on the island, says, “I am eager to learn how my role models dealt with challenges and accomplished their achievements.” —[4]—. Ms. Picard also referenced the assistance she has received from the Martinique Business Society (MBS), of which she is a member. “The MBS is fully funding my participation in the AFEC forum, from hotel accommodation and airfare to meals and local transport.” She is far from the exception. Organisers say they have seen a significant increase in financial support for attendees since the first AFEC forum.

172. Why was the article written?
173. What is suggested about Ms. Telting?
174. What is NOT true about Ms. Picard?
175. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “They will also have the opportunity to attend one-on-one career coaching sessions.”
Questions 176-180 refer to the following e-mail and memo

Reading text 1:

From: Carlos Garcia
To: Grace Wu
Subject: Employee of the Month
Date: July 25

Dear Grace:

I am writing to nominate a member of our production team, Dwight Clinton, as a candidate for Franklin Appliances’ Employee of the Month. We have been working diligently to complete the design of a more energy-efficient air-conditioning unit by our July 31 deadline, and Mr. Clinton’s participation on the team has made it possible for us to meet our challenging targets.

In his eight years at Franklin Appliances, Mr. Clinton has demonstrated the capacity to grow both professionally and personally. He began as an apprentice and has steadily worked his way up to Testing Engineer. Mr. Clinton has been instrumental in helping us realize the company’s mission of designing high-quality energy-saving refrigerators, ovens, washing machines, and cooling systems. It would be difficult to envision meeting our product deadlines without his contribution to every project he is assigned to.

Thank you for your consideration.


Reading text 2:


To: All employees
From: Grace Wu
Date: August 1
Subject: Employee of the Month

It is my privilege to announce that Dwight Clinton has been chosen to be our July Employee of the Month. Franklin Appliances promotes an environment of creative collaboration, and Mr. Clinton has demonstrated the leadership and support necessary to help make this mission a reality. Thanks in large part to his commendable efforts, we are pleased to announce that our newest product, the Eco-Cool Wave, was successfully launched yesterday.

Mr. Clinton has dedicated a large part of his professional life to rising through the ranks at Franklin Appliances. His story is indicative of the supportive environment that the company offers by promoting internally and providing professional growth as well as development opportunities. Franklin Appliances is honored to present Mr. Clinton with two paid personal days to use at his discretion. The next time you see Dwight, please offer your congratulations!

176. Why did Mr. Garcia sent the e-mail?
177. What most likely is Mr. Garcia’s job title?
178. What is the Eco-Cool Wave?
179. What is indicated about Franklin Appliances?
180. What is stated about Mr. Clinton in the memo?
Questions 181-185 refer to the following Web page and e-mail

Reading text 1:


Ingani Robotics

In today’s mail-order industry, turnaround time is key. Ingani’s machines can take the physical labour out of item retrieval. Our self-navigating, fully rechargeable freight movers can increase your efficiency without the need for extra staff. They function safely in shared environments with people. All machines are equipped with tethering hooks to secure pallets or boxes. See below for measurements and speed of our popular and upcoming models.

Unit Name Almora Q1 Almora S1 Belma Q1 Belma S1
(under development)
Height 950 mm 930 mm 356 mm 256 mm
Width 530 mm 500 mm 1,150 mm 856 mm
Speed 4.2 km/h 4 km/h 2.5 km/h 2.3 km/h

Reading text 2:

To: edwinraster@inganirobotics.co.uk
From: aalmansouri@vemta.co.uk
Date: 3 April
Subject: Upcoming order

Dear Mr. Raster,

Thank you for updating me on the status of the Belma S1. Our facilities expansion will not be complete until next month, so I will wait until then to place the order.

As you know, we have been loyal customers for several years, having purchased two of the narrowest Almora units three years ago and an additional four last year. I wanted to inquire whether we might be eligible for a discount on bulk orders similar to the one we received for last year’s order. We are planning to buy six of the new units but could be persuaded to purchase more. Please let me know, and thank you again for following up.


Aliya Almansouri
Senior Purchasing Manager, Vemta Ltd.

181. Where are Ingani Robotics’ products intended to be used?
182. What is mentioned about Ingani Robotics’ machines?
183. According to the e-mail, when will Vemta Ltd. most likely buy from Ingani Robotics?
184. What product does Vemta Ltd. already use?
185. What is indicated about Ms. Almansouri?
Questions 186-190 refer to the following e-mails and schedule

Reading text 1:


To: All Staff
From: Ken Harrise
Date: February 8
Subject: Professional development


This spring, I would like to encourage all employees to take up to two full work days to attend professional development workshops. At the conclusion of each workshop, I would like participants to prepare a brief presentation for their department colleagues about what they learned.

Each department will receive a customized list of pertinent workshops for consideration. Please contact your department manager if you would like to pursue an opportunity for professional development that is not on the list. We will do our best to support all requests.

Thank you.

Ken Harrise

Reading text 2:

Approved workshops for Harrise Systems’ Information Technology (IT) Department

" Manager: Nancy Welker

Title Facilitator Date Description
Developments in Data Security Leslie Mehra March 5 Strategies and exercises for protecting your company’s data
Managing Big Data Janet Sabol March 8 Overview of software systems used to manage data efficiently
Our Online Presence and Social Media Terrence Brewster April 2 The role of IT departments in educating and managing staff regarding workplace computer use
IT Administration Dan Michaels April 18 The expanding duties of an IT administrator

Reading text 3:


To: Nancy Welker
From: Paul Cheung
Date: April 20
Subject: Workshop completion

Dear Nancy,

As per Mr. Harris’s suggestion, I attended the workshop “Our Online Presence and Social Media”. I learned about the guidance we can offer employees who use social media, and I am prepared to present a report highlighting the workshop’s content. Please let me know a convenient day and time for this activity, and I will schedule one of the conference rooms for our IT team. I have some printed material to distribute as well.



186. In the first e-mail, what are professional development participants asked to do?
187. What does the first e-mail mention about the workshops?
188. Whom can IT staff ask about alternative professional development activities?
189. When did Mr. Cheung attend a workshop?
190. What does Mr. Cheung still need to do?
Questions 191-195 refer to the following e-mail, web page, and advertisement

Reading text 1:

To: All Staff
From: Orson Stanley
Date: 1 February
Subject: Farewell party

Dear Colleagues,

As you may have heard, our friend and colleague Gerard Clegg will be leaving Sielend Group at the end of February after 22 years. During his tenure as CFO, Gerard implemented state-of-the-art budget-management software and presided over a threefold growth in company revenues.

Gerard has expressed mixed feelings about departing but says that he plans to work part-time alongside his brother at the local firm Chartera Consultants. Gerard will also continue to be involved with youth five hours a week at the nonprofit Reach-Out Durban League.

Please join us in attending Gerard’s farewell party at 7:00 P.M. on Friday, 28 February, at Longres Ballroom here in Durban. Light refreshments will be served, and the company president will present Gerard with a plaque to show our appreciation for his many contributions to the company.

If you plan to attend, please e-mail my assistant Seojung Lee to let her know. We would like to know in advance how many people to expect. We look forward to seeing you there.


Orson Stanley

Reading text 2:


Chartera Consultants

Chartera Consultants offers professional financial guidance and expert accounting services.

Home About Us Services News Contact Us

Staff News

We are happy to introduce Chartera Consultants’ newest team member, Gerard Clegg. Mr. Clegg has a wealth of experience in all aspects of corporate finance. For over two decades he worked as CFO for a successful medical equipment manufacturing firm. Mr. Clegg holds a master of business administration in finance from Stolz Institute.

Reading text 3:

Reach-Out Durban League’s Annual Fundraiser

Saturday, 14 July, at 10 A.M.

Join us for a fun-filled day and help raise money for an important cause at Paxton Community Center. Compete for a number of prizes, including the top prize, a dinner for two at the award-winning Port St. Johns Restaurant.

Last year’s event raised over ZAR20,000 toward our critical mission. Reach-Out Durban League is a 100% volunteer-run organisation, and all event proceeds go toward providing academic development opportunities to Durban area youth.

Register for our annual fundraiser at www.rodl.org.za.

191. What does the announcement mention about Mr. Clegg?
192. What will happen at Mr. Clegg’s farewell party?
193. What type of business is Sielend Group?
194. According to the advertisement, what is a goal of Reach-Out Durban League?
195. What most likely is Mr. Clegg’s connection to Reach-Out Durban League?
Questions 196-200 refer to the following brochure and e-mails

Reading text 1:


Claregal Tours has been showing visitors Western Ireland’s most iconic sights for the past fifteen years. Our buses are comfortable, air-conditioned, and include Wi-Fi. Our experienced drivers and guides are well versed in Ireland’s history and culture. All excursions are day-long tours and leave from the bus terminal in Galway.

Aran Islands (ARI423)
Spend the day island hopping between these three beautiful islands where you will see ancient ruins, visit a local farm, and have a chance to explore by bicycle. Ferry transportation fees included.
Adult: €30, University Student: €25, Children: €20

Aran Islands and Cliffs of Moher (AIM523)
Take your time exploring one of the scenic Aran Islands, Inisheer, and then take a ferry to get up close to the Cliffs of Moher. Ferry transportation fees included.
Adult: €40, University Student: €35, Children: €30

Connemara (CON234)
See the beautiful national park of Connermara, where nature is at its finest. Choose from several hiking options with varying degrees of difficulty.
Adult: €35, University Student: €30, Children: €25

Galway (GAL324)
Get off the bus and into the city with this walking tour of Galway. Along the way, you will have the chance to hear traditional music, visit a pub, and see an Irish step dancing performance.
Adult: €20, University Student: €18, Children: €15

Reading text 2:


To: Alan Trippier; Siobhan Canney
From: Helen Doyle
Date: 8 July
Subject: Tomorrow’s tour
Attachment: 9 July Trip

Hi Alan and Siobhan,

I have attached the final list of passengers for tomorrow’s tour with its itinerary. Alan will be the driver/guide, and Siobhan will be doing passenger check-in. The clients have requested that you drive them to a café to get breakfast before going to Inisheer, which is different from our usual itinerary, but I agreed. It should take one hour. Just a reminder that last month we changed the departure time from 9:30 A.M. to 9:15 A.M. Alan, when you are finished with the tour today, please come by my office. I would like to set your schedule for August.

See you tomorrow,

Helen Doyle
Tour Manager, Claregal Tours

Reading text 3:

To: Yerri Sliti
From: Claregal Tours
Date: 8 July
Subject: Tour confirmation

Dear Mr. Sliti,

Your Claregal Tours day trip for twenty guests is confirmed for tomorrow at 9:15 A.M. Please make sure to be at the Galway Bus Terminal fifteen minutes before your departure. All guests should give their €40 fee to your guide.

Enjoy your trip!

Claregal Tours

196. What is true about Claregal Tours?
197. What do the tours have in common?
198. What is the purpose of the first e-mail?
199. What tour will Mr. Trippier most likely lead on July 9?
200. What is likely true about the guests on Mr. Sliti’s trip?
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