Thi thử TOEIC
Đề ngày 06/09/2018

Thời gian làm bài: 21 phút

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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


5. Who most likely is the woman?
6. Why were the renovations delayed?
7. What does the woman expect to do in October?


8. Who is most likely listening to the report?
9. What does the speaker say about traffic?
10. What is scheduled to happen at 5:30 p.m.?


11. At the last board meeting, Steven Collins reported on the progress in _____ the new company-wide recycling program.
12. Many science majors enter graduate school _____ after completing a bachelor of science degree.
13. The _____ fee for any of the Logistics Management courses is €25 a person.


Questions 14 - 16:

Reading text:

Ms. Adrina Arc,

General Manager

Garta Engineering

Arlington CA 95402

Dear Ms. Arc,

I read about your job vacancy in the newspaper. It stated that your company is looking for individuals who possess excellent communication skills and a leadership background to train entry level employees. As my enclosed resume _____(1), I have more than 10 years of the training experience you seek.

I have also attached a list _____(2) all my previous supervisory work experience as required.

Please don't hesitate to contact any of the people on the list. _____(3) can attest to the fact that I am a strong candidate for the position.

I would welcome the opportunity to discuss these qualifications with you. Please contact me at (352)555-8140 at any time. I look forward to hearing from you soon.


Dane Cook

Mairlyn Appleton

Mairlyn Appleton

Mantana CA 99444

September 3, 2007

Enclosure: Resume & list.

14. (1)
15. (2)
16. (3)


Questions 17 - 21:

Reading text:

Designing retail space takes careful planning. Attention should be paid to what research tells us about consumer behavior. Stores must be designed with the comfort of shoppers in mind. The aisles should be wide enough to allow shoppers to move through them comfortably. Items should be placed where they can be easily seen by shoppers. Nothing should be put on high shelves where it cannot be reached. Pleasant lighting and music also contribute to the comfort and good feeling of shoppers. Shoppers who feel happy and relaxed will make more purchases.

When organizing the merchandise in a store, the trends of each season should be kept in mind. Picnic and beach equipment should be prominently displayed in the summer, for example, while warm clothing should be featured in the winter. Then, shoppers will return to the store because they will see it as a place that provides what they need.

There should be plenty of checkout aisles so that long lines are avoided. Many people cannot bear long waits and long checkout lines scare shoppers away from stores. Many stores are now using self-service checkout, although they have not yet been completely accepted by shoppers. They are often confusing to use and many shoppers find them impersonal. The old-fashioned human cashier is still popular in most retail outlets. Therefore it is still considered mandatory for stores to have at least some full-service checkout lines manned by cashiers.

When a store is properly designed, shoppers have a pleasant experience and will want to return. This helps the bottom line of the store owner which is of course increased sales.

17. According to the article which shoppers buy more?
18. What does the article say about self-service checkout aisles?
19. According to the article, what is the most important thing for a store owner?
20. The word "behavior" is closest in meaning to
21. The word "bear" is closest in meaning to


Questions 22 - 26:

Reading text 1:

Heathcliffe Sports Center
Annual General Meeting

Date: June 25th
Time: 7 p.m.
Location: 2nd floor conference room

1. Annual report
2. Resurfacing of tennis courts? - choose a contractor
3. Broken windows on first floor? - how to punish offenders and how to prevent more breakages
4. New policy on equipment rental
5. Membership cards
Any other business
To be followed by tea and coffee in the staff training room. All welcome.

Reading text 2:

To: Jennifer Martin, Sports Equipment Manager
From: Clive Wilbur, Management Committee Chairperson
Re: June 25th Annual General meeting
I know that you will be unable to attend this year's meeting on the 25th, so I am sending you the agenda now. Please take a look at it before the meeting and give me your opinion on the items.

We have decided to resurface the tennis courts and need to choose from three contractors. I will send you their price lists and a voting form later. Everyone at the meeting will have a chance to vote. As you know, we have suffered a lot of broken windows recently. I would appreciate it if you could fax me your ideas on how to deal with this problem. The fourth item on the agenda refers to renting equipment. We will limit rentals to one hour on weekends and two hours during the week. Only members will be able to rent equipment on weekends. This brings us to the next item: all members will be required to show their membership card in order to use the sports center at a discounted price.

Please send me your thoughts as soon as possible, and I will talk to you in person when you get back from your vacation.

22. How often does Heathcliffe Sports Center hold a general meeting?
23. How will the center choose someone to repair the tennis courts?
24. Why will Jennifer Martin be unable to attend the meeting?
25. Which of the following statements about rentals is correct?
26. What problem has the sports center been having?

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