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Đề ngày 29/05/2020

Thời gian làm bài: 42 phút

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PART 1

1.
2.

PART 2

3.
Mark your answer on your answer sheet.
4.
Mark your answer on your answer sheet.
5.
Mark your answer on your answer sheet.
6.
Mark your answer on your answer sheet.

PART 3

7. Where most likely is the conversation taking place?
8. What does the woman say about the training seminars?
9. Why does the man say, "So, I won't be traveling on a regular basis"?
10. What are the speakers discussing?
11. What does the man want to do?
12. What does the woman predict?
13. What did the man recently do?
14. What problem is mentioned?
15. Look at the graphic. When was a previous Campaign released?

PART 4

16. Who most likely are the listeners?
17. What does the speaker imply when she says, "It really took me by surprise"?
18. According to the speaker, what should the employees do?
19. What kind of business is being advertised?
20. What is being offered at half the regular price?
21. When does the business open?
22. Where does Marsha Fields work?
23. According to the speaker, what did Mr. Reynolds request?
24. Look at the graphic. Which office will Mr. Reynolds visit on Friday?

PART 5

25. If you'd like to _____ a booth for your company, registration must be completed before January 15.
26. At this company, quarterly bonuses are awarded, _____ all of the sales goals are met.
27. Our store will be refinanced, _____ to save on long-term interest rates and to ensure a solid credit rating.
28. The research and development _____ has gradually increased.
29. Accounting graduates are required to obtain _____ to establish their credentials as licensed public accountants.
30. For several years, environmentalists have _____ argued for the imposition of strict regulations on industrial pollution.
31. A large _____ of sewage was dumped into the river.
32. All visitors to Croke County Hospital are _____ to register at reception if they wish to see patients.

PART 6

Questions 33 - 36:

Reading text:

April 7

William Randell
118 West Ocean Boulevard
Oceanside, California 92049

Dear Mr. Randell,

Your application has been _____(1). We are pleased to welcome you to West Coast State University. In the coming weeks, we will be sending more information about how you should prepare for your first semester. _____(2) you meet the enrollment deadline, you will be allowed to sign up for a full course load and pay your tuition in the last week of July. We will also issue you a student ID card then. _____(3). Should you wish to have a dormitory room at that point, we will assign you one a week prior to the start of classes. You will be authorized to move in shortly _____(4).

Once again, congratulations on your successful application, and we hope to see you this fall.

Sincerely,

Admissions and Financial Aid
West Coast State University

33. (1)
34. (2)
35. (3)
36. (4)

PART 7

Questions 37 - 39:

Reading text:

To: Marcie Camden (mcamden@dawsoninc.com)
From: Christina Garcia (cgarcia@eshopping.com)
Date: November 10
Subject: Your order

Ms. Camden,

This is about the two Lucia Simonetti designer handbags you ordered from our Web site on November 8. Unfortunately, one of the handbags, Model #452, is currently unavailable. It has been a popular item, and I'm sorry to say that we've just run out of stock. -[1]-. We placed an order with our supplier in Italy around a week and a half ago. -[2]-. The earliest we can expect the new items to arrive would be two weeks from today.

We would like to know if you still wish to proceed with your order. -[3]-. If so, we will send the available item, Model #450, by overnight shipping at no extra cost. Or you can wait for Model #452 to arrive, and we will ship everything together. -[4]-. Kindly send us a reply e-mail to inform us of your decision. I will be sure to keep you posted on any new developments as they occur. We apologize once more for the inconvenience.

Sincerely,
Christina Garcia
Sales representative
E-Shopping

37. Why did Ms. Garcia send the e-mail?
38. What is mentioned about Ms. Camden?
39. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "However, they informed us there could be a delay on account of a transport strike in Milan."
Questions 40 - 44:

Reading text:

McDowell Publishing plans to merge with Harvey Media this January, a spokesman for McDowell Publishing said. The new company will be called McDowell and Harvey Media. The decision comes after both companies experienced their third straight year of losses. Both companies have struggled to compete with the world's largest publishing company, Watson Media Inc., which accounts for about 75 percent of the market. Since Watson Media Inc. was founded by Charles Duvet Jr. in 1999, the company has successfully forced ten other small publishing companies to declare bankruptcy. According to a spolesman from Harvey Media, after the merger is completed, the new company will launch a 3 million dollar marketing campaign. Jackson Polkins, the famous children's writer, has already announced he will be leaving Watson Media Inc. to pursue a contract with the new company.

40. The word "losses" is closest in meaning to
41. According to the article, why are the two companies making the change?
42. According to the article, what happened in 1999?
43. What can be inferred from the newpaper article?
44. What is Jackson Polkinl's occupation?

PART 7

Questions 45 - 49:

Reading text 1:

25 Gunter Rd.
Philadelphia, PA
06578

May 22, 2007

Mr. Daniel Gorman, Office Manager
TSC Investments
76 Washington Rd.
Philadelphia, PA

Dear Mr. Gorman,

This letter is to advise you that, for a limited period of time, Budget Office Supplies (BOS) is reducing prices on certain items in our catalog. Take a moment to review the enclosed catalog. I have circled in red ink the items that are temporarily reduced. You should really take advantage of these prices.

If you wish to order large quantities or make special shipping arrangements, please give me a call and we will try to work out mutually acceptable terms and conditions. Did you now that Budge Office Supplies also offers an express delivery service, which means that you can order an item from the catalogue and receive it in less than two days? This service is free for all orders of $200 or more. Plus, you can feel safe placing an order with our company: we have never received a customer complaint.

In any event, get your order in now, as these prices are only in effect until June 23. I hope you can benefit from these discounts.

Sincerely,
Scott Tuttle
Sales Director

Reading text 2:

Attn: All BOS employees

On June 15 we received a negative letter form one of our most valued customers, GMS Printers. The company ordered two new SP Laser jet printers from our catalogue on May 29 and requested the free express delivery service. Unfortunately, the printers did not arrive until June 6. Due to the shipping delay, the company lost a deal with a key client because it was unable to produce a report on time. As you can imagine, GMS Printers is not very happy with our service. It has returned the printers and asked for a full refund. The managers have investigated the shipping delay and discovered that an employee failed to enter the order into our database correctly. To prevent this problem from happening in the future, the managers have decided to implement a system of double-checking order. Starting immediately all orders must be entered into the database and then confirmed by a supervisor before they are sent. Let's make sure our work is as efficient and reliable as it can be.

45. What is included with the letter?
46. How could someone arrange for special order to be shipped?
47. Which of the following is TRUE about the order discussed in the memo?
48. What happened as a result of the delay?
49. Why did Budget Office Supplies decide to introduce the new system?
Questions 50 - 54:

Reading text 1:

Pittsburgh Business Association (PBA) presents:
Business 101
Thursday, October 12, from 8:30 A.M. to 1:00 P.M.
at the Vantage Hotel, 5000 Fifth Avenue, Pittsburgh, PA 15232

Get advice on starting a business by attending this seminar hosted by the PBA, which has fostered entrepreneurship and innovation for over 35 years. Participants will have the opportunity to sign up for loans during the event.

SCHEDULE:
8:30 A.M. Business planning: Erin Baxter, Pittsburgh University
Funding your startup: Adam Felder, Angel Investments
Legal matters: Robert Chang, Chang & Associates
9:30 A.M. Networking break
10:00 A.M. Hiring staff: Anya Suresh, Suresh Staffing
Engaging customers: Tomas Defeo, Defeo Consulting
11:00 A.M. Screening for loan applications with Capitol Bank supervising loan officer Linda Baker
12:00 P.M. Lunch

This event is free for PBA members, guest consultants, and speakers. Non-members may purchase tickets for $125 at www.pba.org. Those seeking loan consultations are asked to submit an application online at www.capitolbank.com/loanapp before October 11. For more information, e-mail info@pba.org.

Sponsored by: Capitol Bank

Reading text 2:

To: Dave Saxon
From: Linda Baker
Subject: Business 101
Date: September 28

Dave,

I have to be at a training seminar in Miami from October 11 to 14 along with other senior bank executives from around the country. As a result, Simon Ashley will be assuming my position and screening loan applications at the Business 101 seminar. Please inform everyone that I am scheduled to meet with on Thursday that he will be taking my place. Assure them that he is a highly skilled business development officer who has worked with Capitol Bank for eight years. He is familiar with our practices, and has a thorough knowledge of the requirements for starting a business as well as mortgages. He'll have no problem answering any questions that come up.

Sincerely,

Linda Baker
Supervising Loan Officer

Reading text 3:

CAPITOL BANK LOAN APPLICATION

Date: October 10

Applicant Information

Applicant's Name: Shirley Castle Business Name: Castle Arts & Crafts
Business address: 3024 Beechwood Boulevard, Pittsburgh, PA 15217

Business type: Retail and services Number of staff: 15
Phone: 555-6573 E-mail: s.castle@castlecrafts.com

Desired loan amount:
☒ $5,000 to $25,000 ☐ $25,001 to $50,000 ☐ $50,001 and above
Please outline the use of funds below.

Purpose Estimated cost Comments
Land and building -
New construction -
Leasehold improvements $7,000 Conversion of existing storage area to workshop classroom
Supplies or equipment $2,500 Fixtures and furnishing
Financial obligations -

Submission of this form does not guarantee a loan. All loans must be evaluated by a business development officer or a supervising loan officer.

50. What has Mr. Chang been scheduled to do?
51. What is true about the Business 101 seminar?
52. What is mentioned about Mr. Ashley?
53. What can be inferred about Ms. Castle?
54. What is suggested about Ms. Castle's loan application?

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