Thi thử TOEIC
Đề ngày 04/02/2019

Thời gian làm bài: 18 phút

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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


5. What are the speakers most likely discussing?
6. What problem does the woman have?
7. What does the man suggest?


8. Who most likely are the listeners?
9. What does the speaker imply when he says, “We can’t go unless everyone’s accounted for”?
10. Look at the graphic. Where will the listeners be unable to go?


11. Go ahead with the proposal, as long as everyone _____ that the goal is to improve upon last year's event.
12. The new PowerPoint software is the most _____ advanced presentation program on the market today.
13. Customers must contact the _____ directly for all warranty and repair issues.


Questions 14 - 17:

Reading text:

February 9
Dear Ms. Lake,

I would like your final approval for a customer relationship management seminar we are planning in March. This seminar _____(1) a great reference to the planned reorganization of the Customer Service Department.

Our target attendance is 200, including both existing and _____(2) customers. The aim of this seminar is to discuss the strong points of our current customer service and expected improvements in order to apply those ideas to the following reorganization.

Please look at the attached outline of the seminar for details. _____(3). Otherwise, I would appreciate it if I could have your signature at the bottom of the sheet by this week once you fully understand our plan.

I look forward to _____(4) your approval.

14. (1)
15. (2)
16. (3)
17. (4)


Questions 18 - 19:

Reading text:

Ashley Byrd
Hi, Jesse. How is the marketing project coming along?
10:32 A.M.


Jesse Grosso
Mr. Deleros wants me to prepare a new proposal by the end of the week. How about yours?
10:35 A.M.


Ashley Byrd
Didn’t you submit one last week? Our team presented the project to the board today.
10:36 A.M.


Jesse Grosso
Mr. Deleros liked it at first but changed his mind at the last minute.
10:36 A.M.


Jesse Grosso
So now I have to start all over again, and I have piles of other work to complete as well.
10:37 A.M.


Ashley Byrd
Just hang in there. You are going on a vacation as soon as this project is over.
10:40 A.M.


Jesse Grosso
You’re right. There’s nothing I can do about it anyway.
10:42 A.M.

18. What is indicated about Mr. Deleros?
19. At 10:40 A.M., what does Ms. Byrd mean when she writes, “Just hang in there”?


Questions 20 - 24:

Reading text 1:

Boston Concert Hall

An internationally well-known theater production, Broken Promises, will be shown at the Boston Concert Hall from December 5 to 7. Periso Dramatists Award-winning playwright and director Lisa Adams has been on tour with her crew around the world since last month, visiting South Africa and Canada so far. Do not miss out on this once-in-a-lifetime chance to see the thought-provoking and enthralling play. Tickets are $90 each for the general public and $75 for members of the Boston Concert Hall. Tickets are available at the door or at A membership discount can be applied to up to 2 tickets per member. A complete list of the crew members, photos of the play from the past, and a brief background history of the playwright can also be viewed on the Web site.

Reading text 2:

To: Samuel Ferris (
From: Melinda Nafure (
Date: November 26
Subject: Broken Promises

Hi, Samuel.

Did you know that the play Broken Promises is coming to Boston in December? Since I personally know the director, as she used to live next door to me when I went to college in Sydney, I am eager to see her production and to talk to her. Would you like to watch the play with me? I will pay for the tickets if you say yes.


Reading text 3:

Boston Concert Hall Online Ticket

Broken Promises
December 6, 7:15 P.M.

Customer Name: Melinda Nafure
E-mail Address:

Admission for 2 ($75 each)
Seats: B25, B26

• Please print out this ticket and present it at the door for admission.
• Go on for cancellation or change of tickets.
Please show up at the concert hall 15 minutes before the stated time to be seated.
• There will be a brief picture-taking section after the play.

Thank you.

20. What is suggested about Broken Promises?
21. What is available on the Boston Concert Hall’s Website?
22. Who is Ms. Nafure?
23. What is indicated about Ms. Nafure?
24. What are ticket holders requested to do?

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