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READING TEST

PART 5

1. I wish I _____ that she was sick. I would have gone to see her.
2. Before the prime minister arrived, the police ordered the area _____
3. Our business experienced a _____ fall in profits during the third quarter of the year.
4. Sometimes it is difficult to _____ of bad investments.
5. He has the _____ of always rejecting any idea that will change the current arrangements.
6. The database employees need to be more thorough in order to _____ the minor errors from their work.

PART 6

Questions 7 - 10:

Reading text:

Clean & Clear
The upholstery cleaning specialists of Southern Bay

Cleaning stained upholstery and leather sofas or couches can be very frustrating.

Let Clean & Clear do the work for you. With our latest steamcleaning techniques, we can deeply clean all kinds of upholstery without damaging them, including _____(1) coated in leather or even suede. If you fill out the attached form and send it to us now, a free estimate _____(2) within 2 days.

In addition, for a limited time only, we are offering a free trial of our _____(3)

Hurry now and take this opportunity to experience our professional touch on your upholstery before the offer ends! _____(4).

www.cleannclear.com

7. (1)
8. (2)
9. (3)
10. (4)

PART 7

Questions 11 - 13:

Reading text:

Have a good product or service that nobody knows about?
The Ford Firm has been helping companies increase their profitability for more than twenty years. But don't take our word for it!

Janice Banks, owner and founder of Bankable Eyewear:
Ten years ago I developed a line of fashionable eyeglasses. Our products were excellent and our prices competitive. I made a tidy profit supplying my products to several small stores in New York. But every time I tried to branch out, I faced rejection because nobody had heard of my products. That's when a friend suggested I contact The Ford Firm. Their promotion and publicity experts put my products in the hands of celebrities and on the faces of fashion industry models. Soon, I had stores calling me! I now supply my products to over fifty stores nationwide and also sell my products online. 

This is only one of hundreds of similar success stories. So, if you have the goods but not the name, contact The Ford Firm today for a free consultation! Call us at 555-1413 or send us an e-mail to consult@fordpr.net.

11. Why did Ms. Banks hire The Ford Firm?
12. What kind of business is The Ford Firm?
13. How did Ms. Banks learn about The Ford Firm?
Questions 14 - 16:

Reading text:

Adam Suzuki
12 Westbourne Avenue
Hull, UK, HU2 7HH
November 22

Dear Mr. Suzuki,

I am pleased to announce a change to your North Bank account. Currently, you can overdraw up to £250 from your checking account when needed. -[1]-. As you have been a loyal customer with us over the past three years and have an excellent credit rating, your overdraft limit has been increased to £750. The increase will take effect at the beginning of next month. -[2]-.

In addition, I would like to let you know that you are eligible to apply for our Silver Spender and Graduate Spender credit cards. -[3]-. Some details about the benefits of each card are listed below. If you are interested in applying for either card, please fill out the attached form and send it to us. There is no need to do anything else as you have already been preapproved. -[4]-.

Silver Spender Credit Card
• 10% discount on movie admission fees
• 0% interest on installment plans for up to 24 months
• £25 annual fee

Graduate Spender Credit Card
• Access to Greyline Air's VIP lounges in airports nationwide
0% interest on installment plans for up to 12 months
• £45 annual fee

Should you have any questions or concerns, please feel free to contact us at any time.

North Bank Customer Service Team

14. What is the purpose of the letter?
15. What is indicated about the Graduate Spender Credit Card?
16. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Other terms and conditions associated with your account will remain the same."
Questions 17 - 21:
View in compact mode

Reading text 1:

Minutes
Executive Meeting
Newbranch Community Hospital
October 7
2 p.m. Conference Room
Executive members present: Lynn Easley (CEO), Sam Kraus (CFO), Shawna Spell, David Marks, Donna Baker, Jake Shingle, Kevin Thompson, Kelly Price
Absent: Brian Macon

The meeting was called to order by CEO, Lynn Easley
CEO's report:
-Update on last week's national hospital conference. Distributed packets from conference.
-Congratulations to PR & Marketing Director, Shawna Spell on new campaign development.
-Suggestions are welcome on how to keep better inventory of narcotics.
-New laboratory equipment will be purchased through a Prince Medical University grant.
CFO's report:
-New budget drafts should be submitted by October 20. Meetings with department managers will be scheduled.
-A $1-million-dollar donation has been received by the Scott family in honor of Judge William Scott.
Other business:
-The IT department will be installing a new patient security system over the next two weeks.
-The Community Wellness festival is in need of volunteers.
-Kelly Price announced that she will be taking a 2-month maternity leave beginning on Monday.
Meeting assessment:
-Sam Kraus commented that executive meetings are lasting too long because discussion tends to turn to chatter.

Meeting adjourned at 3:30 p.m.
Submitted by: Margie Lesley, Executive Secretary.

Reading text 2:

To: Brian Macon
From: Margie Lesley
Subject: Yesterday's board meeting

Hi Brian,

This fax includes a copy of the minutes from yesterday's executive meeting. Please take a look, sign the sheet and return it to me as soon as possible. Feel free to make a copy for yourself. We certainly missed your ideas yesterday as you would have been able to provide more insight concerning the new patient security system. Mr. Easley has returned from the National Hospital Conference and would like to meet with you to go over the details of the minutes and what decisions were made regarding the system installation as soon as you get back.
Sorry to hear that your daughter is sick! I hope she feels better soon and we look forward to having you back!

Regards,
Margie

17. Who began the meeting?
18. What did Lynn Easley recently do?
19. What will soon happen to Kelly Price?
20. Why was Brian Macon absent from the meeting?
21. What has been requested of Brian Macon?