Because of DVD players and cable TV, it is no longer necessary to leave home in search of _____(1)

Families can watch movies in the comfort of their own living rooms. Nevertheless, going out to the moves is still a popular way to spend a weekend evening. Many people enjoy going to movie theaters because they like to see new movies as soon as they _____(2)

They may also prefer to spend an evening out in the _____(3) atmosphere of a public place rather than quietly at home.

12 Blue Bird Drive
Newark, NJ
064587
12 May 2007

Paul Thorntree
Spotless Cleaner's
145 Market Drive
Newark, NJ

Dear Mr. Thorntree,

I recently had three jackets dry cleaned at Spotless Cleaner's. Unfortunately, when I got home and looked at one of the jackets, I noticed there was a large rip on one of the sleeves. I immediately returned the item to your building on Market Drive, but the sales clerk told me that the company was not responsible for any damages incurred during cleaning. I have been doing business with Spotless Cleaner's for three years and have always received excellent service, but I am quite distressed about this recent incident. I would like the company to pay for the repair of this item, and to give me a full refund on the cost of dry cleaning all three items. Please contact me as soon as possible to discuss the matter. I can be reached Monday to Friday after 6 p.m., and Saturday and Sunday any time. My home number is 632-365-1456. You can also reach me at my office at 653-362-9876.

Regards,
Linda Applebee

To: Barbara Clemons
From: Susan Poletti
Date: January 16
Subject: Employee E-mail

Dear Ms. Clemons,

Thank you for your kind e-mail regarding the service you received from one of our employees. A copy of your e-mail has been forwarded to the Personnel Department and will be included in the employee's file.

It is so rare that a customer takes the time to express her appreciation of our service. In fact, I was so touched by your action that I feel inclined to reward you.

Please accept the enclosed voucher, which, when presented, will entitle the bearer to a ten percent discount on any merchandise in our store.

This is but a small token of our appreciation of customers like you. Our company's success depends on your satisfaction, and with your support we will continue to grow and prosper in this competitive marketplace.

Again, on behalf of everyone at Fine Clothes, thank you for your praise.

Susan Poletti
Director, Customer Services

Stockton, May 9 – A 1,200-square-foot branch of the popular Florida-based clothing and accessories store Fresh & Sharp will be opening in Stockton's Old Ridge Mall this year. Construction is due to commence today. The store will be situated in the space that housed an Always Good Supermarket until recently. Old Ridge Mall spokesperson Christian Cabot said that expectations for Fresh & Sharp are high as other branches of the store have routinely demonstrated strong performance. "We are confident that it will be an excellent addition to our collection of quality retailers, and we've placed it in a central location accordingly." The date of Fresh & Sharp's grand opening event is expected to be announced later this month.

Fresh & Sharp Grand Opening Sale
Old Ridge Mall, Ground Floor
Friday, September 9

Our new store is finally finished and ready for business. Please join us in celebrating our grand opening event while taking advantage of some amazing prices!

All T-shirts only $10 each!
50% off specially marked accessories!
30% off select sweaters and jackets!
20% off all denim and dresses!

Spend over $200 and get an additional 10 percent off the total price of your purchases after tax.

*Members with 10,000 loyalty points or more accumulated from any of our locations will receive a free Fresh & Sharp tote bag!

Doors open at 10 A.M.

Fresh & Sharp
Old Ridge Mall, Stockton
Store 65

Customer: Patricia Jones, Member #054532

Date/Time: 09.09/12:44 P.M. Cashier: Jules 0198

Loyalty Points Earned This Time: 1,150
Total Loyalty Points: 8,534

Thank you for shopping at Fresh & Sharp.
Please note that we do not provide refunds for returned items. However, we will allow customers to exchange items that retain their original tags for items of equal value for up to 14 days after purchase. Alternatively, store credit valid for a period of six months may be issued.

Enter O-Deli's "Name Our Sandwich" Competition and Win $1,000!

O-Deli's will be introducing its newest sandwich sensation on February 1! This delicious combination of toasted rye bread, roasted turkey, spicy sauce, melted cheddar cheese, and fresh lettuce and onions still doesn't have a name! And that's where you come in. Customers can head to any O-Deli's branch in New York State and try out this incredible new menu item. Taste it, come up with a name for it, and submit an entrance form at any one of our sixteen branches. The winner not only will receive a cash prize of $1,000, but all three finalists will receive a voucher for a weekly complimentary sandwich at any O-Deli's location for one year! And upon submission of an application form, everyone entering will also be given a coupon for a free medium size beverage at our establishments.

O-Deli's "Name Our Sandwich" Competition: Application form

Name: Cheryl Posen
E-mail: cherposen@anypost.com
Mobile: 555-0293

Date of Application: February 18
Location of Outlet: 45th Avenue, New York City

Describe the sandwich to us in your own words:
This delightful sandwich makes a spicy, fresh addition to any lunch. The tangy cheese complements the meat, and its $4.89 price is a great value.

Please give us your suggestion for a sandwich name (5 words or less):
Red Hot Turkey Sandwich

Three finalists will be notified by text message and receive invitations to a special promotional event to celebrate the launch of the new sandwich. The event will be held on February 28, when the winner will be announced.

FROM: O-Deli's (555-2737)
TO: Ray Colsen (555-0320), Amos Vaughn (555-3928), Fiona Henry (555-6554)

Hello finalists! Thank you all for confirming your attendance to the event. Unfortunately, there has been a change we need to notify you of. We had planned to hold the event at our 59th Street location, but that branch has been experiencing some electrical problems. So, we will announce the winner at our 45th Avenue branch instead. Please confirm as soon as possible whether or not you can still attend. If you need assistance with transportation to the new site for the event, let us know and we can make arrangements for you. We apologize for the inconvenience and hope to see you all there.