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READING TEST

PART 5

1. The Cancer Society collector is _____ donations from companies, workers and residents around the Warkworth area.

PART 6

Questions 2 - 4:

Reading text:

To: Employees

From: Dax Shepard

Date: Tue. 12. June 2007 14:58:23

This message is being posted to all employees. First of all, I'm pleased to announce that Dale Spencer was appointed as the district manager.

As you know, it's fairly common for our employees to receive positive feedback from coworkers, but Dale's case is _____(1)

For the past few weeks, we have received many letters from customers expressing their _____(2).

They often said that Dale is exceptionally patient, courteous and quick to respond to special requests from his customers.

This sort of commitment indicates that Dale puts customer _____(3) before anything else.

2. (1)
3. (2)
4. (3)

PART 7

Questions 5 - 6:

Reading text:

Gary Perkins [1:25 P.M.]
Allie, when is your vacation to Cancun? Will you still be out of town on the 18th?

 

Allie Chen [1:27 P.M.]
Yes, I'll be gone for four days from the 16th to the 19th. Is something the matter?

 

Gary Perkins [1:28 P.M.]
We have a speaker coming to give a lecture here on the 18th, and I'm checking to see who can help out given that it's a Sunday.

 

Gary Perkins [1:29 P.M.]
So far, I've already recruited enough volunteers to handle the banquet and the decorations. I'll be picking up the speaker myself, so we just need people to help set up the stage.

 

Allie Chen [1:29 P.M.]
I see. I'm sorry I can't lend a hand.

 

Gary Perkins [1:31 P.M.]
No worries. There are still plenty of people I can ask. Someone's bound to be free.

 

Allie Chen [1:34 P.M.]
If I remember correctly, Ms. Farley should be back from her vacation on the 13th.

 

Gary Perkins [1:35 P.M.]
Is that so? I'll message her later. Thanks, Allie.

5. At 1:31 P.M., what does Mr. Perkins mean when he writes, "No worries"?
6. What is suggested about Ms. Farley?
Questions 7 - 11:
View in compact mode

Reading text 1:

Pittsburgh Business Association (PBA) presents:
Business 101
Thursday, October 12, from 8:30 A.M. to 1:00 P.M.
at the Vantage Hotel, 5000 Fifth Avenue, Pittsburgh, PA 15232

Get advice on starting a business by attending this seminar hosted by the PBA, which has fostered entrepreneurship and innovation for over 35 years. Participants will have the opportunity to sign up for loans during the event.

SCHEDULE:
8:30 A.M. Business planning: Erin Baxter, Pittsburgh University
Funding your startup: Adam Felder, Angel Investments
Legal matters: Robert Chang, Chang & Associates
9:30 A.M. Networking break
10:00 A.M. Hiring staff: Anya Suresh, Suresh Staffing
Engaging customers: Tomas Defeo, Defeo Consulting
11:00 A.M. Screening for loan applications with Capitol Bank supervising loan officer Linda Baker
12:00 P.M. Lunch

This event is free for PBA members, guest consultants, and speakers. Non-members may purchase tickets for $125 at www.pba.org. Those seeking loan consultations are asked to submit an application online at www.capitolbank.com/loanapp before October 11. For more information, e-mail info@pba.org.

Sponsored by: Capitol Bank

Reading text 2:

To: Dave Saxon
From: Linda Baker
Subject: Business 101
Date: September 28

Dave,

I have to be at a training seminar in Miami from October 11 to 14 along with other senior bank executives from around the country. As a result, Simon Ashley will be assuming my position and screening loan applications at the Business 101 seminar. Please inform everyone that I am scheduled to meet with on Thursday that he will be taking my place. Assure them that he is a highly skilled business development officer who has worked with Capitol Bank for eight years. He is familiar with our practices, and has a thorough knowledge of the requirements for starting a business as well as mortgages. He'll have no problem answering any questions that come up.

Sincerely,

Linda Baker
Supervising Loan Officer

Reading text 3:

CAPITOL BANK LOAN APPLICATION

Date: October 10

Applicant Information

Applicant's Name: Shirley Castle Business Name: Castle Arts & Crafts
Business address: 3024 Beechwood Boulevard, Pittsburgh, PA 15217

Business type: Retail and services Number of staff: 15
Phone: 555-6573 E-mail: s.castle@castlecrafts.com

Desired loan amount:
☒ $5,000 to $25,000 ☐ $25,001 to $50,000 ☐ $50,001 and above
Please outline the use of funds below.

Purpose Estimated cost Comments
Land and building -
New construction -
Leasehold improvements $7,000 Conversion of existing storage area to workshop classroom
Supplies or equipment $2,500 Fixtures and furnishing
Financial obligations -

Submission of this form does not guarantee a loan. All loans must be evaluated by a business development officer or a supervising loan officer.

7. What has Mr. Chang been scheduled to do?
8. What is true about the Business 101 seminar?
9. What is mentioned about Mr. Ashley?
10. What can be inferred about Ms. Castle?
11. What is suggested about Ms. Castle's loan application?