Thi thử TOEIC
Đề thi TOEIC rút gọn ngày 03/02/2021

Thời gian làm bài: 30 phút

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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.
Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


6. When will business increase?
7. In which season is this conversation taking place?
8. What kind of products does John sell?
9. What will Pedro and his wife do?
10. When will Pedro probably leave his job?
11. What will Pedro probably do before he leaves?
12. Why is the woman thinking of postponing her trip?
13. Why will the man take the trip?
14. What does the woman say she will let the man know about?


15. Who are the new people in the department?
16. Where is this meeting taking place?
17. What will everyone at the meeting receive?
18. What is the talk mainly about?
19. What does the speaker say about the company’s perfumes?
20. Look at the graphic. How much is the company’s most popular perfume?


21. The next meeting will _____ at the beginning of March.
22. Please indicate your desire to renew your membership with our club within ten days of _____ this notice.
23. The office _____ samples of its products.
24. Applicants are advised to fill out an application form concisely to impress employers, without being too _____ or boring.
25. If there are no _____ objections, those plans will become the final plans.
26. The advertisements for the knife claim that the steel used in its manufacturing makes it practically _____.


Questions 27 - 30:

Reading text:

The Tulsa Airport is getting a major facelift this year, as announced by officials from the Department of Aviation. At a press conference held earlier, spokesperson Oliver Conway shared some details about the project. "In response to _____(1) growth in regional aviation, city authorities and airport management have decided that now is the time to make renovations. In addition to an extra runway and gate facilities, the airport’s interior _____(2) a significant transformation designed to enhance security and ease passenger flow," he said. The airport was first constructed over four decades ago at a cost of $11 million, but the cost of the current work is expected to exceed $1 billion. _____(3). If all goes according to plan, the new Tulsa Airport will be completed next year. It will _____(4) state-of-the-art equipment and facilities.

27. (1)
28. (2)
29. (3)
30. (4)


Questions 31 - 32:

Reading text:

Towel Policy

Thank you for choosing the Wellington Hotel - your home away from home in the heart of Chicago! We care about the local environment, and in an effort to reduce our water consumption and the amount of harmful detergents we use, we have put the following policy into effect.

We ask all guests to please hang up the towels that do not require changing on the towel racks. Place all used towels in the bathtub, and they will be exchanged for fresh towels. Should you require any additional towels, please feel free to contact the front desk staff.

Thank you for doing your part to protect the environment.

31. Where would this notice likely be found?
32. What are guests asked to do if they require clean towels?
Questions 33 - 36:

Reading text:

Tips for shopping through the mail

Every year, thousands of people successfully order goods from mail order catalogs. However, some more unfortunate individuals find that the goods they ordered look nothing like the pictures, arrive damaged, or don't arrive at all. Here are some tips to help protect yourself when you shop through the mail.

. Before placing your first order, ask around. Have your friends or family used this catalog before? How was their experience? Were they satisfied with the goods and service? Would they use the company again?

. Read all available information, including the return policy. Look for companies that offer a no-questions asked return policy. Check whether you will have to pay postage if you need to return goods.

. Always include shipping costs and sales tax in the final price when comparing costs. In some cases, the shipping costs can really add up. Make sure you know exactly what you are paying for.

. How long will you have to wait for your order. If you need something in a hurry, shopping by mail might not be the best option.

. Keep records of your orders, including the catalog name, address, telephone number, and the date that you placed the order. Of course, you should also keep track of items ordered, operator name, and expected date of delivery.

. If you encounter any problems with a mail-order company, contact a consumer advocacy group. You can easily find telephone numbers for such groups in the telephone directory or on the Internet.

33. What should be included in the final price?
34. What should a buyer keep record of?
35. When could it be a bad idea to buy something through the mail?
36. Who should you contact if you have problems?


Questions 37 - 41:

Reading text 1:

To: Helen Blithe (
Date: August 18th at 16:45
Re: RE: Extremely dissatisfied!
Attachment: electroland_refundpolicy.doc

Dear Ms. Blithe,
Thank you for your e-mail of August 17th. We have investigated your complaint with the staff members of Electro-Land in Torrance (Redondo Blvd.branch). Unfortunately, we are unable to comply with your request for a refund and must uphold the decision made by the sales clerk that you dealt with at the store. She was following company policy.
I have attached a copy of our refund policy for your review. This would also have been printed on the back of your receipt. As you can see in point 4, we are not able to offer refunds on software that has been opened if you do not have the original receipt. I hope you can appreciate that, once the product is opened, it cannot be resold, and is therefore valueless to us.
In addition, I understand from your e-mail that your computer did not have the minimum requirements to run the software, so you could not use it. However, the minimum system requirements are listed by the manufacturer on the outside of the box the software came in. So, you did not have to open the box to find this out.
We regret this situation and hope to continue to serve you in the future.

Reading text 2:

Electro-Land Refund Policy for Electronic Games and Computer Software

1. If you have your receipt and the package has not been opened (the security seal is unbroken), we will offer you your choice of a refund or an exchange coupon.
2. If you do not have a receipt and the merchandise has not been opened (the security seal is unbroken), you will be offered an exchange coupon. Cash refunds are not available in this case.
3. If the package has been opened (the security seal is broken) and you have a receipt, you will be offered a refund or exchange only if the item is defective or unfit for the intended purpose.
4. If you do not have a receipt and the merchandise has been opened (the security seal is broken), no refund or exchange is permitted.
An Exchange Coupon can be redeemed at any Electro-Land store for any purchase of (where applicable) a repair of the item. This coupon can be used to replace the returned merchandise with either the same item or an alternative of your choice. The value of the exchange coupon will be the system price of the returned merchandise on the day of the return. You will be requested to produce suitable identification, such as a Driver's License, or any other form of identification that contains your name, address, signature and photo will also be accepted.

37. Who sent the e-mail?
38. What is included with the e-mail?
39. Why did Ms. Blithe want to return the product?
40. Why is the store unable to give a refund or exchange coupon to Ms. Blithe?
41. What would have happened if Ms. Blithe had had her receipt and the box had not been opened?

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