Thi thử TOEIC
Đề ngày 05/07/2018

Thời gian làm bài: 20 phút

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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


5. What is taking place?
6. What position does the woman want?
7. What did the woman do last year?


8. What is being reported?
9. When did the construction begin?
10. According to the report, why are the storeowners of the mall eagerly waiting for the opening of the new complex?


11. Please answer the phone _____ it rings.
12. His _____ of the market was not as detailed as I expected.
13. Mr. Ben referred me to the prestigious British medical journal "The Lancet", where the research _____ were published last week.


Questions 14 - 16:

Reading text:

Our job here in the Quality Control Department is to make sure that no garment leaves the factory in less than perfect condition. This means that each garment _____(1) carefully by a trained garment inspector.

We throw out all _____(2) garments.

It is important to protect our _____(3) and make sure that the name of our company is always associated with top-quality products.

14. (1)
15. (2)
16. (3)


Questions 17 - 20:

Reading text:

Attn: All advertising associates

The meeting with Gilman Electronics was rescheduled from Friday, April 22, to Monday, May 25. I received an e-mail from their CEO, Robert Towney, informing me that Gilman Electronics is not ready to introduce the new computers due to production delays. Apparently, technicians discovered a serious defect in one of the microchips and consequently all of the computers have to be re-evaluated. Therefore, we have about a month to work on the advertising campaign. I recommend that we meet early next week - perhaps Monday or Wednesday - to discuss the current ad campaign and determine whether or not we want to change it now that we have some extra time. Please e-mail me by 4 p.m. today with your comments or suggestions about the Gilman account. As you know, Gilman is our biggest client so it is critical that we provide the best service possible.


Mark Johnsons
Director of Advertising

17. What information does the memo provide?
18. What is the reason for the production delays?
19. Why will the advertising associates meet early next week?
20. What does Mark Johnson mention about Gilman Electronics?


Questions 21 - 25:

Reading text 1:

October 12, 20--

Mrs. Sophie Bordeaux
118 Montrose Street
Stoneybrook, MI

Dear Mrs. Bordeaux,

We received the defective toaster which you returned to us asking for a full refund under the terms of the one-year warranty. Unfortunately, the warranty on the toaster expired a month ago. The terms of the warranty do not cover your product once it has expired. Consequently, we will not be able to send you a refund. However, we will be able to send you a refurbished toaster of the same model in exchange for the defective one if you desire. Please let us know if such an arrangement would be satisfactory to you.

Please don't hesitate to contact me if you have any questions. We appreciate your business.

Matthew Bodine
Matthew Bodine
Customer Service Manager

Reading text 2:

November 1, 20--

Matthew Bodine
Customer Service Manager
Kitchen Electronics, Inc.
194294 Honeywell Boulevard
Victoria Springs, AL

Dear Mr. Bodine,

I have received your letter offering to send me a refurbished toaster in place of my defective one. I had not realized that my warranty had already expired. After considering the matter, I have decided to accept the refurbished toaster. Your company has a good reputation, and I frequently use your products. In fact, this is the first time I have ever had a problem with anything I have purchased from you. Therefore, I am sure that the refurbished toaster will work as well as a brand new one. However, I would like to be assured that the refurbished toaster will be protected by a warranty, just as a new toaster would be. If this is the case, then please send me the toaster as soon as possible. Thank you.

Sophie Bordeaux
Sophie Bordeaux

21. Why did the customer return the toaster?
22. When did she purchase the toaster?
23. What will she get in place of the returned toaster?
24. The word 'considering' of the second letter is closest in meaning to
25. The word 'frequently' of the second letter is closest in meaning to

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