To: Collin McCabe (cmccabe1@ncmail.com)
From: Virginia Payton (virginiapayton@clarkstel.com)
Date: February 22
Subject: Your Clarks Telecom bill

Dear Mr. McCabe,

Please be informed that your monthly Internet bill _____(1) $48.25 should have been paid by February 15. Payment is due immediately. Otherwise, a fee worth 5 percent of the amount owed will be added every month until your outstanding balance has been _____(2).

At this time, we would like to recommend that you use our automatic payment system. _____(3). Simply log into your account, go to “Payment Settings,” select “Automatic,” and click "Submit." If you feel that there has been a billing error, you _____(4) to contact us and we will gladly review your payment history.

Virginia Payton
Clarks Telecom

To: Sofia Elliot
From: Oskar Viren
Date: August 13, Monday
Subject: re: Request

Dear Ms. Elliot,

Thank you for contacting us on August 9 to report that you have not yet received a response regarding the online message you sent to us on August 4. Your message, which mentions that you received shoes in the wrong size on August 2, was processed today after a delay caused by a technical issue with our online server.

You may already know that return requests made due to problems caused by Valverde Shoes are processed free of charge. In addition, we will provide you with a $20 discount coupon to apologize for the inconvenience we have caused you. Please log in to our Web site to claim it. —[1]—.

To return your shoes, please download a return request form from our Web site, print it, and fill it out. —[2]—. In the original package, you will see a prepaid shipping label. —[3]—. You must include the shoes, the original receipt, and a completed return request form in your shipment. —[4]—. Make sure to have the package delivered to us by August 20.

Truly yours,
Oskar Viren
Customer Service, Valverde Shoes

Sim's Super Sale!

To commemorate ten years of business, Sim's is having a giant sale. The sale starts at 8:00 a.m. on Saturday, July 9th, and ends at midnight on Sunday, July 10th. All sports equipment is 20 percent off. * All men's and women's sports apparel is 15 percent off, including the exclusive Swish brand running shoes and shorts. Customers who have a Sim's Super Savings Card will receive an additional 10 percent off their entire purchase. (If you want to become a Sim's member, please fill out the application on our website at 222.simssavings.com). Also, please bring your children: Ron Barkley, the lead scorer for the L.A. Rockets, will be giving a special demonstration on how to dribble a basketball. All children over the age of 8 are welcome. Entrance is free, but all children must wear sneakers and bring their own basketball.

* Offer does not apply to bikes, treadmills, or golf clubs.

From: Beth Wolt(bvolt@runtcorp.com)
To: Chris Gately(cgately@spectron.com)
Date: November 22
Subject: Details for Conference on December 2

Hi, Chris!

First, I'd like to express my excitement that you've agreed to speak at this year's technology conference. As you know, Runt Corporation has been organizing this event for the last ten years to promote innovation in the computer industry.

In my previous email, I told you that the conference would start at 8 a.m., but it has been changed to 9 a.m. becase a few of the companies who will be providing exhibits wanted a little more time to set up their product displays. Now, when you get to the conference center, you will have to pass through security. Please hand the security guard the four-digit code that I gave you, and he will issue you a temporary visitor's ID badge. You will need to wear this badge at all times while you are in the building.

If you need us to provide any equipment, such as a laptop computer, or overhead projector, please contact the event organizer, Martin Walsh. His email address is mwalsh@runtcorp.com. You can also reach him by phone at 1-529-236-1478.

Please feel free to contact me with any further questions that you might have. I look forward to meeting you on the day of the conference.

Beth Volt, Public Relations Director

From: Chris Gately(cgately@spectron.com)
To: Beth Volt(bvolt@runtcorp.com)
Date: November 23
Subject: Update on December 2 Conference

Dear Mrs. Volt,

Thank you so much for your kind email. I am also very excited to speak at your conference. My company's innovative business strategy has greatly increased our profit margins and I am confident that, if implemented properly, it will help any computer company improve its total computer sales.

Since the subject I plan to cover is rather technical, I have asked one of my colleagues, Bill Front, to give a brief PowerPoint presentation to familiarize the audience with a few new technology terms. Mr. Front is a software designer who has been working for Spectron Inc. for five year. His innovative product designs have contributed greatly to Spectron's success in the last three years.

With regard to equipment, I will need a couple of things for the presentation. I will leave a list of required items with the event organizer when I visit his office on Wednesdday, November 25. Thanks for all of your help.

Regards,
Chris Gately

FRANCHISE MASTER
4110 North Boulevard, Tampa, FL 33603

July 11

Daniel Ainge
665 Terrace Drive
Brandon, FL 33511

Dear Mr. Ainge,

Congratulations! You are one step closer to realizing your dream of owning a business. Over the past two decades, Franchise Master has helped thousands of aspiring entrepreneurs like you find success through the franchising model.

As a franchisee, you will benefit from proven business practices, receive administrative support, and be able to predict sales and expenses. You do not need prior experience since all franchisees receive extensive training. You will fully enjoy the advantages of joining an established company!

In addition, you now have the perfect chance to learn more about our partners by coming to the 24th Annual Franchise Expo in Fort Myers, Florida. Many well-known franchises that require the initial investment capital you said you'd be willing to pay will be participating, such as AirCare Repair and Missy's Ice.

If you have any questions, call us at 555-8965 or stop by our office at the address above.

Sincerely,

Hilary Archer
Consultant

24th Annual Franchise Expo
September 6-9, Fort Myers, Florida

Request Info | Exhibitors & Sponsors | Join | Press Releases | Contact

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To view a map of the facility with booth locations for participating franchises, click here. Booths are limited to one per participant.

Tampa Weekly

Is franchising right for you? (continued from page 1)

As I learned when I spoke to experts at the recently held Franchise Expo in Fort Myers, franchising is not for everyone. Franchise Friendly's Sam Romanek told me, "Franchises may pose fewer risks than start-ups, but they may not be a good fit if you value total independence and control."

As for choosing the right franchise, FBA's Barbara Allred advises doing your research. "Don't just look at a company's recent performance," she said. "Find out how the overall industry is doing." For instance, she cited the promising outlook for home services and a diminishing one for personal fitness. "Fitness clubs have boomed in recent years," she added, "but the market is now saturated."