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Đề thi TOEIC rút gọn ngày 22/04/2020

Thời gian làm bài: 31 phút

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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.
Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


6. What time does the meeting start?
7. What does the man say about the other employees?
8. Why will the man come late to the meeting?
9. What can be inferred about the speakers?
10. What does the woman say about House of Coffee?
11. Why are the speakers optimistic?
12. How long must employees use a temporary parking area?
13. What does the woman mention about the company?
14. Look at the graphic. Where is the sign probably located?


15. What does this person recommend buying?
16. How much does this product cost?
17. What effect will the product have?
18. Who most likely is the speaker?
19. Look at the graphic. When will the speaker and Nancy Davis attend a session together?
20. What is included in the e-mail sent by the speaker?


21. I work as _____ as you do.
22. The company _____ never have won the account without the support of the very talented copywriters in the advertising division.
23. The hotel received the _____ of our early arrival and had everything ready for us.
24. Visitors to Knoxville University are required to have a parking _____ to park their vehicles on campus.
25. When people are considering whether to loan your new business a substantial sum, they are going to _____ your potential.
26. Powershot Inc. 's new digital camera _____ clear images at every time of day whenever it is used.


Questions 27 - 30:

Reading text:

The Robinson Library offers complimentary alerts to members who have registered an e-mail address or mobile phone number. These alerts remind them when materials, including books, audiovisual selections, and periodicals, are _____(1) their due date. However, failing to receive a reminder does not excuse borrowers from their responsibility to return materials on time.

_____(2), it is essential that borrowers always take note of the due date. This is stamped on the return card attached to the book or other _____(3). Should anything borrowed from the library be returned late, a notice will be sent after the due date. _____(4). Please follow our regulations so that other users may have access to these materials within an appropriate period of time.

27. (1)
28. (2)
29. (3)
30. (4)


Questions 31 - 33:

Reading text:

Using the RoadRunner Sedan 12's dashboard has never been easier. As with last year's model, the car features an innovative touch screen interface that allows you to control various operations. -[1]-. These include playing music, finding your way with a Global Positioning System (GPS), talking on a speaker-phone, controlling the temperature, and much more. The first time you put the keys in the ignition, the interface will appear and prompt you to select a language. Once you have done this, you are free to use the system.

Each feature of the interface is represented by an icon. For example, to access the GPS, simply press the map icon. This will bring up a digital map with several buttons. Simply type in your destination or say it out loud, and several routes will be suggested. -[2]-. To access other functions, press "MENU" or hit the back arrow to return to the main page.

To connect your mobile phone or any other device to the dashboard, plug one end of a USB cable to the device and the other to the car's USB port. -[3]-. Once it is inserted, a message reading "DEVICE FOUND" should appear. If you want to play music, simply select the song on your device and hit "PLAY."

Please note that the dashboard and all functions switch off automatically when the vehicle's ignition has been turned off. -[4]-. This is done to prevent the car's battery from losing power.

31. According to the manual, what can the dashboard interface do?
32. What does the manual say about connecting a cell phone?
33. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Select your preferred path from the choices provided."
Questions 34 - 37:

Reading text:

Greg Fournier 9:11 A.M. Welcome to RMP Financial Trust's live chat service. How can I help you?
Vivianne Gonyer 9:12 A.M. I was wondering whether an account I have with your bank still works. I stopped using it when I moved overseas, but I was hoping to revive it when I return home permanently in a few weeks.
Greg Fournier 9:12 A.M. May I have the number on your ATM card?
Vivianne Gonyer 9:13 A.M. That's the problem. I didn't keep my ATM card because I didn't think I'd need it.
Greg Fournier 9:14 A.M. I see. For security reasons, I need to match your name with an ATM card number.
Vivianne Gonyer 9:14 A.M. I thought that might be the case. Could you tell me what your policy is regarding inactive accounts?
Greg Fournier 9:15 A.M. What kind of account did you have?
Vivianne Gonyer 9:16 A.M. It was a checking account, and the last time I used it must have been over two years ago.
Greg Fournier 9:17 A.M. Oh, in that case, it's probably expired. Checking accounts are closed if they have not been used for more than two years.
Vivianne Gonyer 9:17 A.M. OK. Can you tell me what my options are at this point?
Greg Fournier 9:18 A.M. Well, you could open a new account, one that doesn't expire for five years. Or you could open another checking account. Whichever you prefer.
Vivianne Gonyer 9:20 A.M. I would prefer the latter. Can I do that online? Or should I call someone from my branch and have them open one for me over the phone?
Greg Fournier 9:20 A.M. I'm sorry, but they will need to verify your identity, and you have to be there for that.
Vivianne Gonyer 9:20 A.M. OK, then. Thanks for your help.

34. At 9:13 A.M., what does Ms. Gonyer mean when she writes, "That's the problem"?
35. What is suggested about Ms. Gonyer?
36. What does Ms. Gonyer want to do?
37. According to Mr. Fournier, what must Ms. Gonyer do to open a new account?


Questions 38 - 42:

Reading text 1:

Hours of Work

All employees are expected to be present and on time for every working day. When circumstances prevent you from reporting to work, or when you know in advance that you will be late, you are expected to notify your manager prior to your normal start time.

If you are absent from work for three consecutive working days for reasons of illness, a doctor's statement regarding the nature of your illness and verifying consultation time and date may be required. Failure to provide doctor's verification of illness upon request may result in the time off being classified as an unexcused absence and your pay may be adjusted.

If you are absent from work without notification, it may be assumed that you are not returning, and we reserve the right to immediately terminate your employment and include a noted in your record stating "voluntarily quit without notice."

Reading text 2:

March 11th, 2005

Dear Mr. Witherspoon,

I'm writing to you in the hopes that you will understand my situation. I trust that by now you will have heard about my situation from my manager. I hope that I can at least be given the chance to explain my side of the story. As for my manager, she is only doing her job, but I do think she has been totally unreasonable in following company policy to the letter and not giving the least bit of consideration to normal human error.

I was very ill from February 20th to 24th, and I took those days off work to recover. I did not go to the doctor as it was just a case of food poisoning, and all I really needed was bed rest. I did, however, call each day to tell my manager. When I returned to work, she asked me for a doctor's note, and I told her I couldn't produce one. That was the last I heard about it until payday when I noticed that my pay was short. I asked my manager about it, and she told me that I wasn't being paid for the days I was home sick from work. That's when she told me about the policy. And when I complained, she insisted I bring it up with you.

Needless to say, I'm very upset that this money was withheld from my pay. It was my understanding that I was allowed to take paid sick days from work, and I'm sorry to say that I had no idea about this policy about having to hand in a doctor's note. I really need that money as I have a very tight budget this month. It was a mistake, and, had I known, I certainly would have gone to the doctor about my condition. I hope you can understand my situation.

Yours sincerely,
Brenda Wilson

38. According to the contract, what must be submitted if an employee is absent from work for three or more days?
39. What could have happened if Ms. Wilson had not called her manager?
40. Why did Ms. Wilson write to Mr. Witherspoon?
41. What was the reason that Ms. Wilson did not get a doctor's note?
42. Who is Mr. Witherspoon most likely?

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