Thi thử TOEIC
Đề thi TOEIC rút gọn ngày 10/05/2021

Thời gian làm bài: 21 phút

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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


4. What are they talking about?
5. What will the company probably do?
6. What does the woman say about TV commercials?
7. What are the speakers planning to do?
8. How will the woman obtain directions?
9. What does the man suggest?


10. How does the speaker get to work?
11. When does the speaker finish work?
12. Which activity does the speaker NOT do after work?


13. My contact at the conference wasn't exactly a stranger; I _____ her two or three times before.
14. If any current employees would like to apply _____ this position, or know someone who would fit our needs, please have a complete application package sent to my office by the end of this month.
15. She has a _____ for pink.
16. When the _____ for this new safety policy was under consideration by the managers, a number of experts were asked for their comments.
17. The local council has approved the plans for _____ their house.


Questions 18 - 20:

Reading text:

Melissa Broestl

916 Windy Way

Cottonwood, Australia

Dear Melissa,

Thank you so much for giving me your ticket to the Dana Gallery art show last night. I was able to _____(1) the event with some friends, and we had a great time.

As you know, the featured artist was the sculptor Teresa Friedman. She is from Cottonwood, and she has become quite famous for the unique style of shapes and the unusual _____(2) she uses. Her collection of figures made from roofing nails was particularly striking.

I wish you could have been there to enjoy the show with us. Mr. Constantine, the gallery owner, told me to give you his regards. I was unaware the two of you have known each other for more than twenty years.

Thanks again for the ticket, Melissa. I hope I can return the _____(3) in the future.


Zach DeLorm

18. (1)
19. (2)
20. (3)


Questions 21 - 23:

Reading text:

To: Barbara Clemons
From: Susan Poletti
Date: January 16
Subject: Employee E-mail

Dear Ms. Clemons,

Thank you for your kind e-mail regarding the service you received from one of our employees. A copy of your e-mail has been forwarded to the Personnel Department and will be included in the employee's file.

It is so rare that a customer takes the time to express her appreciation of our service. In fact, I was so touched by your action that I feel inclined to reward you.

Please accept the enclosed voucher, which, when presented, will entitle the bearer to a ten percent discount on any merchandise in our store.

This is but a small token of our appreciation of customers like you. Our company's success depends on your satisfaction, and with your support we will continue to grow and prosper in this competitive marketplace.

Again, on behalf of everyone at Fine Clothes, thank you for your praise.

Susan Poletti
Director, Customer Services

21. What is the purpose of the e-mail?
22. What is included in the e-mail?
23. What can be inferred about Susan Poletti?


Questions 24 - 28: refer to the following letter and form.

Reading text 1:

Santos Office Cleaners
112 Main St.
Windsor, Ontario

December 15, 20--

Mr. James Harrison
17 Hartland Road
Windsor, Ontario

Dear Mr. Harrison,

We are very sorry that you have decided to cancel your cleaning service contract with us. In order to assure that we provide our customers with the best possible service, we always try to determine the reasons for contract cancellations. Please take a few minutes to fill out the enclosed form. This is for our information only; completing the form does not obligate you to buy any product or enter into any new agreement with our company. We appreciate your cooperation. If at any time in the future you decide to renew your contract with us, please don't hesitate to contact me.

Rosa Santos

Reading text 2:

Santos Office Cleaners
Customer Questionnaire

Date contract signed: March 23, 20--

Type of facility:
single office
office building
private home

Frequency of service:

Reason for contract cancellation (choose one):
no longer need service
signed contract with a different company
payment dispute not satisfactorily resolved
specific complaint not resolved

Comments: I was always satisfied with the service provided by your employees. However, I am frustrated by your inability to resole the payment issues.

24. What is the purpose of the letter?
25. What is Ms. Santos's business?
26. Why did this customer cancel the contract?
27. The word "assure" in letter one is closest in meaning to
28. The word "specific" in form two is closest in meaning to

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