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PART 4

Questions 1 - 3:
1. According to the speaker, where did the feedback come from?
2. Look at the graphic. Which feature will the listeners work on?
3. What does the speaker ask the listeners to do by the end of the week?
Questions 4 - 6:
4. Who most likely are the listeners?
5. What does the speaker mention about the company's customers?
6. Look at the graphic. Which phone is the company's budget model?

READING TEST

PART 5

7. Ms.Nora decided to find a solution for the problem by _____.
8. Thank you for your inquiry _____ the installation and usage of the scheduling software your company, Pike Law Firm, has recently purchased.
9. Due to recent changes, Nordon Express _____ delivery of equipment effective the first day of the coming year.
10. I am not _____ enough to work in the theater, but I certainly enjoy attending it.
11. Inform the pharmacist of any other medications you are taking to avoid any _____ drug interactions.
12. _____ will be completed by next week.
13. Unfortunately she has been given an _____ task.
14. The rainfall in May has reduced the need for irrigation in many of the areas but has done little to _____ the ground water deficit.

PART 6

Questions 15 - 17:

Reading text:

Thank you for your interest in working at Plytel Corporation. To apply for a position, please _____(1) a résumé and a letter explaining your background and interest.

We will keep your information on file for a year. If your qualifications match available openings, we will call you _____(2) for an interview.

Please do not call us; we will contact you if we have a position suited to your _____(3)

15. (1)
16. (2)
17. (3)

PART 7

Questions 18 - 19:

Reading text:

Sharon Van Deist 9:38
I saw your advertisement for a minivan in the paper this morning. I've been looking for something that size. Is it still available?

 

Enrico Lopez 9:40
It is. Are you interested in seeing it and taking a test drive? I live at 2230 Sawyer Avenue, which is just off of Broad Street.

 

Sharon Van Deist 9:47
Oh, my apartment is nearby in Madison Heights on Finn Street. Are you in now? I can walk over and meet you at your place in about 15 minutes.

 

Enrico Lopez 9:51
I'm actually at the supermarket on Baird Avenue now, but I should be home within 30 minutes.

 

Sharon Van Deist 9:53
Okay, I'll be there at 10:30, if that works for you.

 

Enrico Lopez 9:54
That'll do.

18. What most likely does Ms. Van Deist want to do?
19. At 9:54, what does Mr. Lopez mean when he writes, "That'll do"?
Questions 20 - 22:

Reading text:

Line Two Reopens

Urbania's subway line number two opened again for full service on Tuesday. An electrical malfunction caused a blackout in three of the line's stations over the weekend. Operator of the line, Cobain Transport, closed the line on Saturday morning to repair the problem. Cobain's public relations officer, Courtney Smith, stated that engineers were able to make repairs and restore power to all the stations. However, electricians were not able to determine what caused the malfunction in the first place. Smith said that one possibility is water leakage damaging some of the system's power circuits. Engineers and electrical experts will continue to monitor the electrical system, but do not expect that there will be any further problem. On behalf of Cobain Transport, Smith apologized for any inconvenience caused by the closure.

20. When did the subway resume regular service?
21. According to the article, what possibly caused the electrical problem?
22. Who does Courtney Smith work for?
Questions 23 - 27:
View in compact mode

Reading text 1:

NanoMac Inc.

Finance Department
Office #402
26 Mountain Dr.
Sharonville, SC

Brooks Brothers Marketing
356 Brewster Rd.
Applewood, TN

Att'n: Paul O'Reilly

INVOICE FOR:
1 desktop computer $590.75
1 laser jet printer $195.95
2 cartons glossy 8x11 inch copy paper $54.25
100 blue Shic pens $1006.96

GST (Goods and Services Tax) $62.03
TOTAL PAYABLE: $1006.94
Customer Registration No. 878-96854-632
Invoice No. 856
Date of Invoice: July 15, 2007
To be paid within 30 days of invoice date. Should customers fail to pay within 30 days, a charge of $50 will be added to the account each month that payment is overdue.
Note: NanoMac Inc. is trying to improve its customer service. Since your company has been a loyal customer of ours, we invite you to fill out an online survey to assess our customer service. Fill out the survey at www.nanomac.com and you can enter to win a $500 coupon.
*If you have any question about the invoice, please contact our department by e-mail or phone.

Reading text 2:

To: Michael Shoe(mike@kmail.com)
From: Paul O'Reilly(paul@bbmarketing.com)
Subject: Surcharge
Date: September 25, 2007

Hi Michael,

I recently received an invoice for the products we purchased from your company in July. I noticed that we were charged an additional $100 dollars because our payment was two months overdue. I would like to explain why we failed to make these payments, and hope that you will reverse the charges immediately.

At the end of July, our department underwent restructuring and Brian Davies, our Finance Manager, was asked to leave. Unfortunately, in the process of changing managers a few files were misplaced, including the one containing all of our office supplies invoices. I hope you will accept my request so that we continue doing business with your company in the future.

Sincerely,

Paul O'Reilly

23. What kind of service does NanoMac Technology provide?
24. Which of the following is TRUE about Brooks Brothers Marketing?
25. What is the purpose of the e-mail?
26. What happened at Brooks Brothers Marketing in July?
27. What can be inferred about Michael Shoe?
Questions 28 - 32:
View in compact mode

Reading text 1:

Stockton, May 9 – A 1,200-square-foot branch of the popular Florida-based clothing and accessories store Fresh & Sharp will be opening in Stockton's Old Ridge Mall this year. Construction is due to commence today. The store will be situated in the space that housed an Always Good Supermarket until recently. Old Ridge Mall spokesperson Christian Cabot said that expectations for Fresh & Sharp are high as other branches of the store have routinely demonstrated strong performance. "We are confident that it will be an excellent addition to our collection of quality retailers, and we've placed it in a central location accordingly." The date of Fresh & Sharp's grand opening event is expected to be announced later this month.

Reading text 2:

Fresh & Sharp Grand Opening Sale
Old Ridge Mall, Ground Floor
Friday, September 9

Our new store is finally finished and ready for business. Please join us in celebrating our grand opening event while taking advantage of some amazing prices!

All T-shirts only $10 each!
50% off specially marked accessories!
30% off select sweaters and jackets!
20% off all denim and dresses!

Spend over $200 and get an additional 10 percent off the total price of your purchases after tax.

*Members with 10,000 loyalty points or more accumulated from any of our locations will receive a free Fresh & Sharp tote bag!

Doors open at 10 A.M.

Reading text 3:

Fresh & Sharp
Old Ridge Mall, Stockton
Store 65

Customer: Patricia Jones, Member #054532

Date/Time: 09.09/12:44 P.M. Cashier: Jules 0198

6734342 V-neck T-shirt $10.00
5632563 Wool sweater $52.00 $36.40
(Item discount $15.60)
934342 Embellished T-shirt $10.00
43545 Locket pendant $25.50
45485 Spiral hoop earrings $15.76 $7.88
(Item discount $7.88)
947234 M-size boot cut jeans $84.00 $67.20
(Item discount $16.80)
Subtotal $156.98
Tax $10.99
Total $167.97

Loyalty Points Earned This Time: 1,150
Total Loyalty Points: 8,534

Thank you for shopping at Fresh & Sharp.
Please note that we do not provide refunds for returned items. However, we will allow customers to exchange items that retain their original tags for items of equal value for up to 14 days after purchase. Alternatively, store credit valid for a period of six months may be issued.

28. What is the purpose of the article?
29. In the article, the word "performance" is closest in meaning to
30. According to the advertisement, what is true about the sale?
31. What is suggested about Always Good Supermarket?
32. What is indicated about Ms. Jones?