Thi thử TOEIC
Đề thi TOEIC rút gọn ngày 08/09/2021

Thời gian làm bài: 31 phút

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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.
Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


6. When does the woman plan to invite people for dinner?
7. Who will she invite?
8. How many guests does she plan to have?
9. What will the man do this weekend?
10. What does the woman offer the man?
11. Where does the woman's brother work?
12. Who most likely is Ms. Dias?
13. What would Ms. Dias like from the man?
14. How will Ms. Dias make the due date?


15. What is the speaker doing?
16. According to the speaker, how do other staff members feel about Ms. Little?
17. Who is the speaker?
18. According to the speaker, what did the listener do yesterday?
19. What is Victoria Styles willing to do?
20. Look at the graphic. What department does Victoria Styles work in?


21. If you have an established account and wish to charge this order _____ your account then select the Purchase Order option in the Payment methods field.
22. A demonstration of the most recent PDA model will _____ place in the conference room on the third floor before it goes on sale.
23. As your director, I call upon you to bring your life _____ into your role.
24. _____ will learn about local and global housing markets, and be provided with tips and strategies for safe and profitable investments.
25. I noticed that your article didn't mention a vegetarian option, so I thought I would _____ a suggestion.
26. The warranty on Lelen saucepan does not apply to damages that result from _____ use of cookware.


Questions 27 - 29:

Reading text:

Many people use the services of an accountant to help _____(1) their tax forms.

They consider it well worth the money. An accountant can help you avoid _____(2) for underpayment of taxes and, in general, ensure that your tax form has been filled out correctly.

But remember, accountants have deadlines too. Be sure to give all your tax information to our accountant early, then you can be sure that your taxes will be ready to _____(3) on time.

No one wants to pay a fine for sending in his or her tax form too late.

27. (1)
28. (2)
29. (3)


Questions 30 - 32:

Reading text:

To: Robert Crowley (
From: Kimberley Phillips (
Subject: Recommendation
Date: October 16

Hi Robert,

It was terrific seeing you at the tourism conference in Miami last week. I'm sure you'll agree the event was hectic but very productive and enlightening. -[1]-. Best of all, I came away with several new contacts who can help me promote my establishment, Oleandar Hotel. -[2]-.

Anyway, I recall you mentioning that you were looking for an events manager for the new resort opening in Orlando. -[3]-. The marketing manager currently working for me here in New Orleans will be relocating to Orlando next summer, and she will be searching for employment.

Her name is Anna Harwood, and I have known her for six years. Currently, she oversees a staff of about 30 employees and presides over most client meetings for her department. -[4]-. She has been fantastic to work with here at the Oleandar, so I can guarantee you wouldn't be disappointed.

If you are interested and the job is still available, I can give Anna your e-mail address so that she can send you her résumé and possibly arrange a phone interview.

Take care!

Kimberley Phillips

30. What did Ms. Phillips do last week?
31. What is indicated about Ms. Harwood?
32. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "I believe, the role you’re offering also requires staff supervision and client communication."
Questions 33 - 36:

Reading text:

Received: Monday, June 4th, at 8:32 p.m.
Re: Appointment Cancellation

Mr. Walker,
I apologize for having to cancel our appointment last Friday at the last minute. There was some urgent business at another job site, and I had to attend to it personally. I hope that we can reschedule for sometime next week.
Also, in your last e-mail you asked for some different options with regard to materials and our turn-around time. The sample books I couriered to you last week are the standard wallpapers that we use - 1.75 meter-wide, printed. But we have also started using a new process with large, floor-to-ceiling rolls that produces a papered wall without seams. The papers are the highest grade, and most have silk highlights. As your project is a luxury apartment complex, these products may better suit your needs. This is a specialty process, requiring special equipment, and so there would be additional charges on top of our usual labor costs. Since you would be doing so many units in your building, perhaps we could offer you a discounted rate on the labor. I will discuss this possibility with our sales manager and let you know when we meet.
With regards to our turn-around time, using standard-process papers we would be able to complete the 15 units in one week. The seamless wallpaper application process makes use of a large roller mechanism; so, potentially, we could complete the work in 3 days. Again, I am sorry to cancel our appointment. Please let me know at your earliest convenience when you would like to reschedule. Thank you.


Peter Lasco
Sales Rep,
All Walls, Inc.

33. Why was the appointment with Mr. Walker cancelled?
34. What kind of service does this company offer?
35. What did Mr. Lasco do for Mr. Walker the previous week?
36. How long does Mr. Lasco estimate the job will take?


Questions 37 - 41:

Reading text 1:

To: Helen Blithe (
Date: August 18th at 16:45
Re: RE: Extremely dissatisfied!
Attachment: electroland_refundpolicy.doc

Dear Ms. Blithe,
Thank you for your e-mail of August 17th. We have investigated your complaint with the staff members of Electro-Land in Torrance (Redondo Blvd.branch). Unfortunately, we are unable to comply with your request for a refund and must uphold the decision made by the sales clerk that you dealt with at the store. She was following company policy.
I have attached a copy of our refund policy for your review. This would also have been printed on the back of your receipt. As you can see in point 4, we are not able to offer refunds on software that has been opened if you do not have the original receipt. I hope you can appreciate that, once the product is opened, it cannot be resold, and is therefore valueless to us.
In addition, I understand from your e-mail that your computer did not have the minimum requirements to run the software, so you could not use it. However, the minimum system requirements are listed by the manufacturer on the outside of the box the software came in. So, you did not have to open the box to find this out.
We regret this situation and hope to continue to serve you in the future.

Reading text 2:

Electro-Land Refund Policy for Electronic Games and Computer Software

1. If you have your receipt and the package has not been opened (the security seal is unbroken), we will offer you your choice of a refund or an exchange coupon.
2. If you do not have a receipt and the merchandise has not been opened (the security seal is unbroken), you will be offered an exchange coupon. Cash refunds are not available in this case.
3. If the package has been opened (the security seal is broken) and you have a receipt, you will be offered a refund or exchange only if the item is defective or unfit for the intended purpose.
4. If you do not have a receipt and the merchandise has been opened (the security seal is broken), no refund or exchange is permitted.
An Exchange Coupon can be redeemed at any Electro-Land store for any purchase of (where applicable) a repair of the item. This coupon can be used to replace the returned merchandise with either the same item or an alternative of your choice. The value of the exchange coupon will be the system price of the returned merchandise on the day of the return. You will be requested to produce suitable identification, such as a Driver's License, or any other form of identification that contains your name, address, signature and photo will also be accepted.

37. Who sent the e-mail?
38. What is included with the e-mail?
39. Why did Ms. Blithe want to return the product?
40. Why is the store unable to give a refund or exchange coupon to Ms. Blithe?
41. What would have happened if Ms. Blithe had had her receipt and the box had not been opened?

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