Thi thử TOEIC
Đề ngày 08/11/2018

Thời gian làm bài: 19 phút

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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


5. What is the purpose of the woman's call?
6. What is the difference with BTB?
7. What does the man say he will do?


8. Where is the speaker probably broadcasting from?
9. What is the main purpose of this report?
10. Who is most likely listening to the report?


11. Following safety precautions _____ workers avoid any injury in the workplace.
12. Once you have installed the software, please follow the set-up guidelines and watch the introductory _____ in order to become familiar with how our software works.
13. A commercial delegation of prospective investors from the U. S. is _____ to visit India very shortly.


Questions 14 - 16:

Reading text:

Thank you for your interest in working at Plytel Corporation. To apply for a position, please _____(1) a résumé and a letter explaining your background and interest.

We will keep your information on file for a year. If your qualifications match available openings, we will call you _____(2) for an interview.

Please do not call us; we will contact you if we have a position suited to your _____(3)

14. (1)
15. (2)
16. (3)


Questions 17 - 19:

Reading text:

To: Alexander MacDonald 
From: Fionnula O'Dell
Subject: Website design 

We are currently working on the content and design for our branch's website here in Dublin. I noticed the wonderful layout of your site for Glasgow and saw the name Evelyn Marlinton listed as the designer. Everything on your site seemed very functional, easy to use and attractive, and I'm interested in contacting Ms. Marlinton about working with our branch. I was wondering if you could give me her phone number or e-mail address so I can get in touch with her.

We do have some ideas for the website already, and I'd like to get her opinion on them. I will be visiting Glasgow on Thursday for the sales conference, so maybe we could schedule a brief meeting between the three of us. I'm sure any advice you might have for me would also be useful. Let me know when you might be available. And if you could forward me some information about Ms. Marlinton, I will contact her as well. 

Thanks for your help!

Fionnula O'Dell 

17. Why has the e-mail written?
18. Who is Evelyn Marlinton?
19. Where might Fionnula O'Dell meet with Alexander MacDonald?


Questions 20 - 24:

Reading text 1:

July 16, 20--

Customer Service Office
National Bank of Augusta
1398 State Street
Augusta, MD

Dear Customer Service Office,

I am a new customer at your bank. I opened an account with you last month, and I have recently received my first monthly statement. I find that there is a service charge on three of the checks that I wrote. I understood that this account had free checking, so I was surprised to see this charge. Perhaps it is a mistake. I am enclosing a copy of the statement. Please clarify this matter for me.
Thank you.


Marvin Gardner.

Reading text 2:

August 3, 20--

Marvin Gardner
145 Merrywood Lane
Augusta, MD

Dear Mr. Gardner,

We recently received your letter asking about charges to your account. While it is true that your account has free checking, some restrictions apply. You may write five checks a month free of charge. After that you must maintain a minimum average balance of $600 in your account in order to continue with free checking. Since your average account balance last month was only $435, you were entitled to only five free checks. A service charge was applied to the checks you wrote beyond that minimum. I hope this explanation is satisfactory to you.

Let me take this opportunity to make sure that you are aware of other services you can get with your account. You can arrange to have your monthly utility bills deducted from your account. You are also eligible to borrow small amounts of money from the bank at a low interest rate. If you are interested in these or an other services, please visit us at the bank, and an officer will be happy to explain all the details to you. Thanks you for being a National Bank of August customer.


Eloise Lockwood
Customer Service Officer

20. Why did Mr. Gardner write this letter?
21. When did he open an account at the National Bank of Augusta?
22. How many checks did he write last month?
23. The word "restrictions" of the second letter is closest in meaning to
24. The word "deducted" of the second letter is closest in meaning to

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