To: Angela Thornberry
From: Vincent Nakamura
Subject: Your laptop
Date: June 18

Dear Ms. Thornberry,

I am writing about the Trax 2700 laptop you dropped off at our store on June 15 because of problems with its screen. After sending it to our _____(1) for examination, we discovered that it contained a faulty component. At present, your laptop is being _____(2). As requested, we are also thoroughly testing the device to see if there are any other issues.

As this problem appears to have been entirely our fault, we will provide you with a $50 voucher to use at our retail store. _____(3), e-coupons for our Web site are also available. Just let us know which you'd prefer.

_____(4). If you have not received it by then, please call customer service.

Best wishes,

Vincent Nakamura
Customer Satisfaction Department

Dear Michael,

I am shopping for the day. I have to buy a new table and chairs. I won't be home until eight o'clock this evening. Please take the dog for a walk and don't forget to clean your room. Your dinner is in the microwave. There is some orange juice in the refrigerator, too.
See you later!

-Mom

To: Kathryn Hale
From: Stacy Mott
Subject: Budget Proposal

Dear Ms. Hale,

After reviewing last year's budget figures, I would like to propose a few changes to this year's budget plan. If these changes are accepted, I predict that the company will reduce its operation costs by approximately 40 percent. First, I noticed that the company allocated one fourth of its total budget to purchasing office supplies. Of the office supplies that we purchase each year, paper is by far the most expensive. I think that requiring all employees to print documents on both sides of the paper will significantly cut down on costs. Second, the company currently employs 200 people; however, only about 150 people are needed for the company to function properly. Therefore, I propose the company reduces its workforce by 50 people before the start of the next fiscal year. I realize that this second proposal may seem drastic, but according to my estimates, if the company does not significantly cut costs by the end of December 2008, it will be forced to file for bankruptcy.

Sincerely,

Stacy Mott
Financial Advisor

TO: Gene Lipton
FROM: James Nichols
SUBJECT: Change
DATE: April 8
ATTACHMENT: New script

Hi Gene,

I got the revised script for the Tungsten motorcycle television commercial this morning. The client understands that giving us a new version now is short notice as we are scheduled to shoot on Thursday, but the changes appear to be very minor. Anyway, I will forward the new script to the cast as some of their lines are different, and I've attached a copy for you, too.

Also, I spoke to Noah Pierce at the filming venue and asked him if we could extend the shoot until 8 o'clock. He said there is another shoot after ours at 6 so it wouldn't be possible on that date. However, if we booked the day after, he could extend our shoot. I am fine with delaying filming by a day. If you're in agreement, let me know, and I will confirm the rescheduling with Noah. It will give you the extra filming time you requested.

I'll be out of the office for the rest of the day, so just send a text message to my mobile phone if you have any questions. Thanks, and I'll see you at the production meeting tomorrow afternoon.

James Nichols
Accounts representative
Beetle Advertising Agency

TO: Noah Pierce
FROM: Malory Bateman
SUBJECT: Re: Schedule change
DATE: April 9

Hi Noah,

I got your message about the scheduling change. I understand that James Nichols wants to delay filming by a day. I'm free to do hair and makeup for the TV commercial on April 12 instead of on Thursday, but I have to leave by 6:30 P.M. I have a function at my children's school to attend. This should be fine as I've checked out the script and photos of the actors, and the makeup and hair are going to be straightforward. Additionally, the cast for the production isn't very big, and Juan Carlos will be there to do any necessary touch-ups on hair and makeup anyway. If you need someone there for the entire shoot, maybe ask Diana Watson to fill in, as I don't think she's scheduled for anything on Friday.

Let me know sometime today whether or not you'd like me to do the job.

Thanks!

Malory Bateman
Production staff, Hinterland Production Studios

Invoice Date: April 12

From: Hinterland Production Studios
303 South Van Ness Avenue, Los Angeles, CA 90020
To: Beetle Advertising Agency
289 W. 33rd Street, Los Angeles, CA 99328

Payment for the total amount is due within seven days of the billing date. Payment may be sent via direct transfer or made by credit card. For payments by corporate check, please visit our offices at the address above between 9 A.M. and 6 P.M. from Monday through Thursday.

Aurora's First Job Fair

By Taylor Bridges

The Aurora Chamber of Commerce will conduct the first Aurora Job Fair on March 29, from 7:00 A.M. to 7:00 P.M. at the Aurora City Arena. Coordinator Alex McDade explained that the fair was organized in response to calls from Mayor Owen Brownstein, who has asked the business community to help the city address issues with unemployment. Fifty companies are expected to participate.

Employers wishing to secure a regular-sized table at the event will be charged $150, while double-sized tables cost $250. However, those who register before February 28 may reserve a regular table for just $130. For registration, contact Liz Perry at lizperry@lightlife.com. Job seekers do not need to register in advance and will be admitted for free.

To: Liz Perry
From: Kenneth Collins
Date: January 29
Subject: Aurora Job Fair

Dear Ms. Perry,

I read an article about the upcoming job fair, and my company, Star Mortgage, would like to be involved. We work closely with another company, Bingham Title, which is also interested in participating. We are actually subsidiaries of the company Moore Investments. Is it possible for us to have booths located next to each other? This would allow us to coordinate closely during the event.

If this is acceptable, I will go ahead and register, pay for our table, and notify my colleague at Bingham Title to do the same. Thank you for your consideration.

Sincerely,

Kenneth Collins

FIRST AURORA JOB FAIR: Corporate Participant Confirmation Form

Thank you for registering, and we hope you find the fair beneficial. This form serves as confirmation of your registration, so please bring it to the venue.

Your table number is C-14, located near the venue's main entrance. Set-up will be permitted beginning at 6 A.M. on the day of the event.

Cora Jacobs February 16 Please sign your name here Date