Thi thử TOEIC
Đề ngày 22/05/2020

To: Research Division From: Jiang Wong Subject: Hardware Replacement

Attention Research Division,

Many of you have requested new computers because the ones you have been working with were _____(1). I took your requests into consideration and decided to purchase new computers for your entire department.

They are supposed to arrive at the office on Friday morning, so I have arranged a schedule with the IT department. Starting in the morning, your entire department is _____(2) any data stored on your current hard drives to external hard drives that the IT department will provide. _____(3). All data transfer should be done by that time.

By the time you return from lunch, everything should be set up and ready for you to transfer all your old data to your new equipment. I appreciate all of your hard work and hope that this _____(4) can make you even more efficient and productive.

Sincerely,

Jiang Wong

CEO, Xu Enterprises

Dean Strivers [10:31 A.M.]
Sylvia, are you busy? Upper management just requested an urgent meeting with the research department in about an hour.

 

Sylvia Flores [10:33 A.M.]
I'm available, but my team is at one of our main branches downtown. They won't be back until at least 2:00.

 

Dean Strivers [10:35 A.M.]
Well, do you think you could handle it yourself? I think it'll go well even if your team members aren't there.

 

Sylvia Flores [10:36 A.M.]
It shouldn't be an issue. Do I need to prepare anything?

 

Dean Strivers [10:40 A.M.]
They want to ask questions about our upcoming product launch, so bring the market analysis, financial estimates, and other reports that you and your team have worked on. The meeting will be in Conference Room 510.

 

Sylvia Flores [10:41 A.M.]
I'll be there.

Greg Fournier	9:11 A.M.	Welcome to RMP Financial Trust's live chat service. How can I help you?
Vivianne Gonyer	9:12 A.M.	I was wondering whether an account I have with your bank still works. I stopped using it when I moved overseas, but I was hoping to revive it when I return home permanently in a few weeks.
Greg Fournier	9:12 A.M.	May I have the number on your ATM card?
Vivianne Gonyer	9:13 A.M.	That's the problem. I didn't keep my ATM card because I didn't think I'd need it.
Greg Fournier	9:14 A.M.	I see. For security reasons, I need to match your name with an ATM card number.
Vivianne Gonyer	9:14 A.M.	I thought that might be the case. Could you tell me what your policy is regarding inactive accounts?
Greg Fournier	9:15 A.M.	What kind of account did you have?
Vivianne Gonyer	9:16 A.M.	It was a checking account, and the last time I used it must have been over two years ago.
Greg Fournier	9:17 A.M.	Oh, in that case, it's probably expired. Checking accounts are closed if they have not been used for more than two years.
Vivianne Gonyer	9:17 A.M.	OK. Can you tell me what my options are at this point?
Greg Fournier	9:18 A.M.	Well, you could open a new account, one that doesn't expire for five years. Or you could open another checking account. Whichever you prefer.
Vivianne Gonyer	9:20 A.M.	I would prefer the latter. Can I do that online? Or should I call someone from my branch and have them open one for me over the phone?
Greg Fournier	9:20 A.M.	I'm sorry, but they will need to verify your identity, and you have to be there for that.
Vivianne Gonyer	9:20 A.M.	OK, then. Thanks for your help.

Majestic Porcelain
312 Franklin St, Georgetown, DE 19947
Tel: 555-6973 / www.majestic.com

Order No. 209154-68 Date: April 24
Deliver to: Lorraine Plummer
Customer type: ☑ New ☐ Existing
Address: 31 Longhurst Road, Crawley, UK, RH11 9SW
Telephone: 5555-7521
E-mail: l.plummer@britmail.com

Item	Description	Quantity	Unit price	Total price
LV-36291	"Seated Lady with Peacock" figurine	1	$62.98	$62.98
OD-58792	"Angelic Cherubs" figurine	4	$35.00	$140.00
LV-98201	"Young Lady with Fan" figurine	1	$42.99	$42.99
Subtotal				$245.97
Shipping				$110.00
TOTAL				$355.97

Note: You will receive a tracking number from our shipping provider once your order has left the warehouse. Expect delivery 5 to 7 days after the shipping date.

To: Lorraine Plummer
From: Joel Nesbitt
Subject: Re: Order no. 209154-68
Date: May 5
Attachment: Prepaid return shipping label

Dear Ms. Plummer,

I apologize for your recent experience. We always do our best to ensure that every item we ship is received in good condition by wrapping each piece separately in impact-resistant packaging. However, damage can still sometimes occur, particularly when items are sent overseas.

The problem is, as indicated on our Web site, that our shipping provider does not offer insurance, so they don't cover the cost of items damaged during delivery. However, we will compensate you at our expense. Just mail the damaged item (item number LV-98201) back to us, and we will issue you a full refund. We have attached a prepaid return shipping label for your convenience. Thank you, and we hope that you will continue to do business with us in the future.

Sincerely,

Joel Nesbitt
Majestic Porcelain

To: Joel Nesbitt
From: Randall Howe
Subject: Shipping providers
Date: May 25

Dear Mr. Nesbitt,

You asked me to look up alternatives to our current shipping provider, PK Logistics. Below is a table I've put together of different providers. We want to avoid experiencing the sort of loss we had with Order no. 209154-68, so I think we should go with one that can ensure us that won't happen. It would also be good if the new provider can promise the same delivery time. Please check the table below, and let me know when you are free to discuss it.

Shipper	Insurance	Tracking	Fastest delivery	Pros
Super Mail Carriers	Yes	Yes	5 days	Low-cost, delivers year-round
Corporate Parcel Service	No	Yes	5 days	Strong overseas presence
Global Delivery	No	No	7 days	Discounts for bulk shipments
Overseas Transport Specialists	Yes	No	8 days	Largest branch network in US

Thank you.

Randall Howe

The Meredith Fashion Institute (MFI) invites you to attend our annual spring fashion show featuring our graduating students:

A Breath of Fresh Air
A showcase of fashions that are light, airy, and innovative

Entertainment, Lunch, and Fashion Show
Master of ceremonies: Stylist Melvin Lee
Music by DJ Raina

$40 per Person
Saturday, May 7, Noon

Hannah Hall Banquet Room
Meredith Fashion Institute

As always, the event is being held at our campus on 1000 South Grand Avenue in Los Angeles. All proceeds benefit a start-up fund for beginning designers who need support to become established in the competitive world of fashion design.

To: Troy Seeger
From: Anna Cruise
Date: April 4
Subject: Re: Photo services

Dear Mr. Seeger,

I received your message concerning Meredith Fashion Institute's upcoming event. I appreciate what the proceeds of the show will be used for, so I would be happy to participate as the official photographer. Moreover, I am willing to offer my services free of charge and provide you with images for the school's use. However, the costs of covering an event as large as this one are quite high, even though it will provide me with a lot of exposure. Therefore, I am asking your permission to install a photo booth by the entrance and to charge visitors a small fee for prints. All I need is space to set up my camera, table, backdrop, and printer. I can leave an assistant in charge of the table while I photograph the event. Please contact me at 555-0493 to discuss this further.

Sincerely,
Anna Cruise

Fashion Guide Magazine

LA Scene
By Beth Rowlands

As always, the Meredith Fashion Institute's annual showcase of student fashion offered an exciting glimpse into the possible future of the industry. For those who are unaware, MFI has turned out many successful graduates, including Roxy Cooper and Belle Hashimoto. The event's host, also a graduate of the institute, has done models' hair and makeup for several of Fashion Guide Magazine's feature articles. The fashions in this year's show truly lived up to the theme of being "light, airy, and innovative." They featured plenty of loose tops, baggy pants, and oversize coats. The clothing was subdued, consisting mainly of neutral shades accented by the occasional hint of color. But the materials stood out the most — textured fabrics expertly cut into a variety of bold shapes. Check out some photos below. You may be able to find some of them at a local fashion retailer one day.