Memo

To: All personnel

From: Human Resources Office

Re: Health Insurance

Many of you have expressed an interest in certain types of health care _____(1) such as acupuncture and massage.

In response to this, we have negotiated a new health insurance _____(2) with our provider, and benefits now include a discount on visits to acupuncturists, massage therapists, and naturopaths.

In order to take advantage of this discount, you need only to present your insurance card on your first visit to an approved provider. Please be advised that this discount is allowed only on visits to providers fro the approved list. Please notify this office if you would like a copy of the list of approved _____(3) health care providers.

To: Sofia Elliot
From: Oskar Viren
Date: August 13, Monday
Subject: re: Request

Dear Ms. Elliot,

Thank you for contacting us on August 9 to report that you have not yet received a response regarding the online message you sent to us on August 4. Your message, which mentions that you received shoes in the wrong size on August 2, was processed today after a delay caused by a technical issue with our online server.

You may already know that return requests made due to problems caused by Valverde Shoes are processed free of charge. In addition, we will provide you with a $20 discount coupon to apologize for the inconvenience we have caused you. Please log in to our Web site to claim it. —[1]—.

To return your shoes, please download a return request form from our Web site, print it, and fill it out. —[2]—. In the original package, you will see a prepaid shipping label. —[3]—. You must include the shoes, the original receipt, and a completed return request form in your shipment. —[4]—. Make sure to have the package delivered to us by August 20.

Truly yours,
Oskar Viren
Customer Service, Valverde Shoes

Park Board Meeting

All local citizens! You are invited to the City Park Board open meeting!

Come along and find out what is happening in your local park. The City Park Board open meeting is schedule for Wednesday, October 12th at 8 p.m. in conference room B of the public library. Agenda items include the following: funding for new snow blowers, construction of a temporary outdoor ice rink for the winter, and next month's Winterfest Bonfire Ball to raise money for equipment for the children's playground.

Snow blowers will enable us to keep the park open all year round, even in the heaviest snow. With the park open all winter, we have decided to convert the central pond into an ice rink. Local business man Hans Brent has donated $10,000 towards the cost. Winterfest Bonfire Ball tickets will be on sale at the meeting. They always sell out fast, so coming to the meeting will increase your chances of getting a ticket.

It is not necessary to notify us of your attendance in advance. However, if you would like to speak at the meeting, or present a report on behalf of a local organization, please contact Glen Tuber at the city office, on 345-5467, extension 4, before October 5th. All speakers must be given authorization before the meeting, so it is essential that you do contact us in advance.

Every weekday, we receive dozens of phone calls from local citizens who want to know what is happening in the park. Don't be one of those people. Come along to the meeting and find out the truth for yourself.

Wanted: Private Chinese Tutor

My husband, two children, and I need a Chinese teacher because we are moving to Hong Kong next summer. The teacher must come for one hour on Monday, Wednesday, and Thursday evenings. We have some background in Chinese vocabulary and grammar, so we need to focus our classes on writing and conversation. We are willing to pay $20 an hour to the right person. Email Deb at chinafan@mailnet.com.

To: chinafan@mailnet
From: lilywong@chinmail.net
Subject: Tutor
Date: August 30th

Dear Deb,

I am a Chinese teacher from Hong Kong. I am now a student here in New Zealand. I taught Chinese in my home country, so I have a lot of experience. I am free every evening. I am very interested in meeting you and your family.

Please call me on 09-993-444

Lily Wong