Thi thử TOEIC
Đề thi TOEIC rút gọn ngày 26/04/2021

Thời gian làm bài: 20 phút

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Mark your answer on your answer sheet.
Mark your answer on your answer sheet.


4. Where is this conversation taking place?
5. What is the inquiry about?
6. Which service does the woman request?
7. Where do the speakers probably work?
8. What are the speakers mainly discussing?
9. What does the man mean when he says, “I want to unpack them myself to be sure the order is correct”?


10. What is the person selling?
11. For how long can this product be enjoyed?
12. How many different sizes does the product come in?


13. All employees must answer all of the items on the questionnaire by _____ .
14. The notice on the community bulletin board requested that the purse _____ to its owner and stated that a small reward would be given.
15. _____, Ted Luntasa had also shown some interest in leading this seminar.
16. The new main office was housed in a bright and modern building, but its _____ was inconvenient for employees who didn't have a car.
17. Mr. Brown gave a bleak view of the Christmas retail sales picture before _____ sales figures a week ago.


Questions 18 - 20:

Reading text:

Client Services

National Banking Corporation

961 Queen Street

Fax 1-800-640-8554

July 3

Brandon White

563 4th Street #9

Dear Mr. White,

Thank you for your recent request to raise your credit limit on your National Express Card from $15, 000 to $20, 000.

After carefully reviewing your overall credit rating, your current bank balances, and especially your somewhat inconsistent payment history for the balance you carry on your National Express Card, we regret to inform you that we are unable _____(1) your request at this time.

However, we can review your case again after the 1st of January, taking into _____(2) your updated payment history and any new credit information you may wish to provide.

Please submit another written request at that time if you wish us to do so.

You are valued customer. If you have further questions _____(3) the specific information used to make our determination, please contact me personally by telephone.


Sandy Watson

Sandy Watson

Chief Credit Officer

Credit Department

National Banking Corporation


18. (1)
19. (2)
20. (3)


Questions 21 - 22:

Reading text:

Airport Expansion in the Works

FORT REGINALD - The Fort Reginald Ministry of Transportation is currently finalizing plans to expand Mirabel International Airport. According to sources, a minimum of 142 million Euro, more than half coming from overseas investment, is to be earmarked for the project. The Ministry cites the steady increase in air traffic and the deregulation of air transport as the major factors that have led to the elaboration of a project for the expansion and modernization of the current airport.

The main feature of the project will be a major new addition to the terminal, to be designed by the architect Santiago Cervantes. This will expand the total size of the air terminal to cover an area of 25,000 square meters, including five additional gates, and experts estimate it will be capable to handle 2.5 million passengers per year. The groundbreaking ceremony is slated for early this September, and construction is expected to be completed in about 18 months.

21. Where will the largest portion of the funding for the expansion come from?
22. What is NOT part of the proposed plan for the airport?


Questions 23 - 27: refer to the following letter and form.

Reading text 1:

Santos Office Cleaners
112 Main St.
Windsor, Ontario

December 15, 20--

Mr. James Harrison
17 Hartland Road
Windsor, Ontario

Dear Mr. Harrison,

We are very sorry that you have decided to cancel your cleaning service contract with us. In order to assure that we provide our customers with the best possible service, we always try to determine the reasons for contract cancellations. Please take a few minutes to fill out the enclosed form. This is for our information only; completing the form does not obligate you to buy any product or enter into any new agreement with our company. We appreciate your cooperation. If at any time in the future you decide to renew your contract with us, please don't hesitate to contact me.

Rosa Santos

Reading text 2:

Santos Office Cleaners
Customer Questionnaire

Date contract signed: March 23, 20--

Type of facility:
single office
office building
private home

Frequency of service:

Reason for contract cancellation (choose one):
no longer need service
signed contract with a different company
payment dispute not satisfactorily resolved
specific complaint not resolved

Comments: I was always satisfied with the service provided by your employees. However, I am frustrated by your inability to resole the payment issues.

23. What is the purpose of the letter?
24. What is Ms. Santos's business?
25. Why did this customer cancel the contract?
26. The word "assure" in letter one is closest in meaning to
27. The word "specific" in form two is closest in meaning to

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