Thi thử TOEIC
Đề thi TOEIC rút gọn ngày 05/04/2021

Thời gian làm bài: 21 phút

Đồng hồ ở góc dưới màn hình bạn nhé!

PART 1

1.

PART 2

2.
Mark your answer on your answer sheet.
3.
Mark your answer on your answer sheet.

PART 3

4. Where is this conversation probably taking place?
5. Which of the following is true?
6. When did the man and woman last meet?
7. Who most likely is the woman?
8. Which of the following is true?
9. What can be inferred about the man?

PART 4

10. What is being constructed?
11. When will construction begin?
12. What does the speaker suggest travelers do?

PART 5

13. The CEO was criticized _____ his reckless decision.
14. Torga Terrace is a traditional steakhouse that uses only the highest quality meats, and you'll find their filet mignon _____ especially mouthwatering.
15. When I was in Thailand, I had only a day to visit all the tourist _____.
16. Mr. Levi was successful in finding a shipping company that guarantees _____ to east Asian countries within 48 hours.
17. The elevators in the north wing will be closed _____ for maintenance next week.

PART 6

Questions 18 - 20:

Reading text:

Dear Henry,

I have made your train reservations for you. The tickets are enclosed. Your train leaves Sunday morning at 11:15. You should arrive at the train station on time since the trains all leave punctually. All the first-class tickets were sold out, so I wasn't able to get you deluxe accommodations. The tourist-class ticket I got you is considerably cheaper than a first-class ticket, so I hope the lower _____(1) offsets your disappointment in not getting to ride first-class.

I think you won't notice the difference since the trip is _____(2) short.

I am sure you will be quite comfortable for the _____(3) of the ride.

I will be waiting at the station for you when you arrive.

I look forward to seeing you.

Eliza

18. (1)
19. (2)
20. (3)

PART 7

Questions 21 - 23:

Reading text:

To: Barbara Clemons
From: Susan Poletti
Date: January 16
Subject: Employee E-mail

Dear Ms. Clemons,

Thank you for your kind e-mail regarding the service you received from one of our employees. A copy of your e-mail has been forwarded to the Personnel Department and will be included in the employee's file.

It is so rare that a customer takes the time to express her appreciation of our service. In fact, I was so touched by your action that I feel inclined to reward you.

Please accept the enclosed voucher, which, when presented, will entitle the bearer to a ten percent discount on any merchandise in our store.

This is but a small token of our appreciation of customers like you. Our company's success depends on your satisfaction, and with your support we will continue to grow and prosper in this competitive marketplace.

Again, on behalf of everyone at Fine Clothes, thank you for your praise.

Susan Poletti
Director, Customer Services

21. What is the purpose of the e-mail?
22. What is included in the e-mail?
23. What can be inferred about Susan Poletti?

PART 7

Questions 24 - 28: refer to the following letter and form.

Reading text 1:

Santos Office Cleaners
112 Main St.
Windsor, Ontario

December 15, 20--

Mr. James Harrison
17 Hartland Road
Windsor, Ontario

Dear Mr. Harrison,

We are very sorry that you have decided to cancel your cleaning service contract with us. In order to assure that we provide our customers with the best possible service, we always try to determine the reasons for contract cancellations. Please take a few minutes to fill out the enclosed form. This is for our information only; completing the form does not obligate you to buy any product or enter into any new agreement with our company. We appreciate your cooperation. If at any time in the future you decide to renew your contract with us, please don't hesitate to contact me.

Sincerely,
Rosa Santos
Owner

Reading text 2:

Santos Office Cleaners
Customer Questionnaire

Date contract signed: March 23, 20--

Type of facility:
single office
office building
private home
other

Frequency of service:
daily
weekly
monthly
other

Reason for contract cancellation (choose one):
no longer need service
signed contract with a different company
payment dispute not satisfactorily resolved
specific complaint not resolved
other

Comments: I was always satisfied with the service provided by your employees. However, I am frustrated by your inability to resole the payment issues.

24. What is the purpose of the letter?
25. What is Ms. Santos's business?
26. Why did this customer cancel the contract?
27. The word "assure" in letter one is closest in meaning to
28. The word "specific" in form two is closest in meaning to

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