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Questions 1 - 3:

Reading text:

New Pediatrics Unit for Glass Bay Hospital

The Bay Area regional Health Board announced yesterday that the state government has _____(1) the plan to build a new pediatrics unit at Glass Bay Hospital. The unit, which is budgeted at over $5 million, will be able to accommodate over 120 patients, making it one of the largest publicly-owned pediatrics wards on the west coast. Construction work will begin on the unit in July, and it is expected to be completed by January next year.

The development is good news for residents in the Glass Bay region. At _____(2), locals have to travel to the major hospitals in San Francisco to seek specialist care for their children. Now they will have their own pediatrics ward with state-of-the-art facilities and technology.

The Director of Glass Bay Hospital, Michael Steer, was delighted with the decision to go ahead _____(3) the construction of the unit: "We're developing a truly world-class facility here for the people of Glass Bay."

1. (1)
2. (2)
3. (3)
Questions 4 - 6:

Reading text:

Ms. Adrina Arc,

General Manager

Garta Engineering

Arlington CA 95402

Dear Ms. Arc,

I read about your job vacancy in the newspaper. It stated that your company is looking for individuals who possess excellent communication skills and a leadership background to train entry level employees. As my enclosed resume _____(1), I have more than 10 years of the training experience you seek.

I have also attached a list _____(2) all my previous supervisory work experience as required.

Please don't hesitate to contact any of the people on the list. _____(3) can attest to the fact that I am a strong candidate for the position.

I would welcome the opportunity to discuss these qualifications with you. Please contact me at (352)555-8140 at any time. I look forward to hearing from you soon.


Dane Cook

Mairlyn Appleton

Mairlyn Appleton

Mantana CA 99444

September 3, 2007

Enclosure: Resume & list.

4. (1)
5. (2)
6. (3)
Questions 7 - 10:

Reading text:

Southwestern Residences


The building’s _____(1) will perform maintenance checks on the condominium's electrical circuits and switch boxes on Monday between 10 AM and 1 PM. During this time, the power supply will be _____(2). We apologize for any inconvenience this may cause. _____(3). However, repair work may need to be carried out if any problems are detected. _____(4), the shutdown may be extended to accommodate repairs.

For details regarding this and other related matters, please contact the building superintendent, Ms. Jena Gordon, at 555-2124. Thank you for your patience and understanding.

7. (1)
8. (2)
9. (3)
10. (4)
Questions 11 - 13:

Reading text:

Attention: Everyone

Please take care when you use the photocopiers on the second floor. We have had to get the repairman in several times this month _____(1) major problems with the machines.

If the copier doesn't work, or if paper gets jammed in the machine, do not attempt to deal with the problem _____(2).

According to the repairman, unskilled handling of the copier's internal parts can lead to much more serious problems. If the copier you are using breaks down, please call our in-house maintenance technician Greg Summers at ext. 326. If Greg is busy with another call or away from the office, just move on to another machine and place an "out of order" sign on the _____(3) unit.

Thank you.

Herbert Stein, Office Manager.

11. (1)
12. (2)
13. (3)


Questions 14 - 17:

Reading text:

Hilda Jacobsen [9:37 A.M.]
Larry, how's your schedule looking for the week? Anything major going on?


Larry Boyd [9:39 A.M.]
Not really. I was planning to spend most of my time working on the Hanifan project, but there's no rush. They don't need my designs for their office interior for another two weeks.


Larry Boyd [9:40 A.M.]
Something I can help you with?


Hilda Jacobsen [9:42 A.M.]
I was wondering if you would be free to join me in the city on Wednesday to meet some representatives from Digitek. I'll be pitching a lobby renovation idea to them. I really want their company as a client, so I think it would be great if you were there for support. You could help direct the conversation to my proposal's selling points just in case I forget something.


Larry Boyd [9:42 A.M.]
I hear you. What time on Wednesday is this meeting?


Hilda Jacobsen [9:43 A.M.]
It's at 10:30 A.M. We can take my car from here. I'll buy you lunch when we're done.


Larry Boyd [9:44 A.M.]
It's a deal. I'll see you on Wednesday. We'll be coming back to the office, right?


Hilda Jacobsen [9:45 A.M.]
Yes. I will e-mail you more details about the project in a moment. Thanks!

14. What is suggested about Mr. Boyd?
15. What is true about Ms. Jacobsen?
16. At 9:44 A.M., what does Mr. Boyd mean when he writes, "It's a deal"?
17. What will Mr. Boyd do after lunch on Wednesday?
Questions 18 - 19:

Reading text:

Attn: Mike Bradshaw

Dear Mike,

Thank you for your interest in the sales position at Topfield Electronics. We enjoyed speaking with you in the interview last Thursday. The executives have reviewed your resume and were very impressed. We have decided to hire you for the position. As you will notice, I have sent the contract along with this fax. Please read it thoroughly, sign it, and fax it back to our office by Friday at 6:00 p.m. If possible, we would like you to begin working for us as early as May 23rd, approximately two weeks from now. If you have any questions about the contract or the position, please call me at 895-368-6457. Congratulations. We look forwad to working with you.

Samuel Stone

18. What does Samuel Stone include in the fax?
19. What should Mike Bradshaw do by Friday at 6:00 p.m.?
Questions 20 - 23:

Reading text:

Attn: All advertising associates

The meeting with Gilman Electronics was rescheduled from Friday, April 22, to Monday, May 25. I received an e-mail from their CEO, Robert Towney, informing me that Gilman Electronics is not ready to introduce the new computers due to production delays. Apparently, technicians discovered a serious defect in one of the microchips and consequently all of the computers have to be re-evaluated. Therefore, we have about a month to work on the advertising campaign. I recommend that we meet early next week - perhaps Monday or Wednesday - to discuss the current ad campaign and determine whether or not we want to change it now that we have some extra time. Please e-mail me by 4 p.m. today with your comments or suggestions about the Gilman account. As you know, Gilman is our biggest client so it is critical that we provide the best service possible.


Mark Johnsons
Director of Advertising

20. What information does the memo provide?
21. What is the reason for the production delays?
22. Why will the advertising associates meet early next week?
23. What does Mark Johnson mention about Gilman Electronics?
Questions 24 - 25:

Reading text:

From: Helen Martin
To: All advertising associates
Subject: Employee Lunch

Hello everyone,

I just wanted to remind you all that the annual employee luncheon will be held this Friday, March 16th. It will be held at 1 p.m. at the Emerald Country Club. Lunch will be provided, but we would like each associate to bring one dessert. There is a sign-up sheet in the break room next to the water cooler. Also, this year we will be celebrating the achievements of Bob Hopey, the Director of Advertising, who will be retiring at the end of March. Mr. Hopey has worked for Best Advertising for thirty years, and was responsible for the successful merger with McKinley Advertising in 2004. He will be missed greatly, and we are asking each associate to contribute $25 for a goodbye gift. The gift will be handed to him at the luncheon. Please give the money to Barbara Whales in Human Resources by Thursday, March 15th.

Helen Martin

24. What information is discussed in the email?
25. What will Bob Hopey most likely receive on March 16th?
Questions 26 - 29:

Reading text:

August 9 – The Moon Circus is making its first appearance in New York to present Zora, a show based on an astounding story of the nature. This latest extravaganza is finally ready for the stage after 2 years of production.

At a press conference held in Philadelphia last week, Mr. Gregory Karminski, the director of Zora, described in detail how the show came to be. —[1]—. The show is inspired by Julia Simms’ famous work of fiction, Jungle Tales, taking on the majestic and wild characteristics of the jungle and its inhabitants.

—[2]—. Mr. Karminski emphasized portraying the colors of nature on the stage that Jungle Tales illustrates in words. He paid close attention to the details of the stage designs, costumes, and props to make them look as realistic as possible. He collaborated with Aria Fernandez, a choreographer who created routines for the Seattle Horizon , in creating of the choreography that makes the audience feel as if they are in the actual jungle. —[3]—. These efforts contributed to the creation of a masterpiece, a circus that is beyond imaginable. —[4]—.

Zora’s premiere at Loren’s Theater will be shown on September 3. The Zora National Tour will be visiting Boston and Las Vegas in the future. Do not miss the chance to see the most stunning show of all time, Zora, by the Moon Circus.

26. What is the main purpose of the article?
27. What is NOT indicated about Mr. Karminski?
28. Where is Loren’s Theater located?
29. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “The director also worked closely with an award-winning scriptwriter Louis Bell in the making of Zora’s script.”
Questions 30 - 31:

Reading text:

Ashley Byrd
Hi, Jesse. How is the marketing project coming along?
10:32 A.M.


Jesse Grosso
Mr. Deleros wants me to prepare a new proposal by the end of the week. How about yours?
10:35 A.M.


Ashley Byrd
Didn’t you submit one last week? Our team presented the project to the board today.
10:36 A.M.


Jesse Grosso
Mr. Deleros liked it at first but changed his mind at the last minute.
10:36 A.M.


Jesse Grosso
So now I have to start all over again, and I have piles of other work to complete as well.
10:37 A.M.


Ashley Byrd
Just hang in there. You are going on a vacation as soon as this project is over.
10:40 A.M.


Jesse Grosso
You’re right. There’s nothing I can do about it anyway.
10:42 A.M.

30. What is indicated about Mr. Deleros?
31. At 10:40 A.M., what does Ms. Byrd mean when she writes, “Just hang in there”?
Questions 32 - 34:

Reading text:

Ever dream of owning your own satellite TV system? Now's your chance! Dudley's Dishes is pleased to offer a free satellite dish, free receiver, and free professional installation for new customers on the satellite network. Just sign up for any program costing $21.99 or above a month and commit to a one-year contract, and we'll have your system installed in two days. This deal is too good to miss. We offer programming in many different languages, such as English, Spanish, Chinese, and Italian. Call us today for programming packages and details.

32. What kind of equipment does the sale include?
33. How long a commitment must a customer make?
34. Which of the following is NOT free?
Questions 35 - 37:

Reading text:

Dear Jane,
How are you? I'm at my aunt and uncle's house in the country. I'm having a great time. The country air is so clean. I ride horses every day with my uncle. He is giving me lots of advice. My aunt cooks delicious food for every meal. She taught me how to make chocolate chip cookies. I would like to stay for another week, but I can't. My vacation will be over. I will see you in two days, and I will tell you all about it.
Your friend,

35. Where do Susan's aunt and uncle live?
36. What does Susan do there?
37. What did Susan's aunt teach her?
Questions 38 - 41:

Reading text:

Beatrice Swenson [1:22] I was checking out the sample pictures Billy Blake took of our products for the launch of our online store. I don't think they fully convey what it is like to shop in one of our retail stores. Our products should be displayed in a more comfortable setting that makes customers feel at home. I've forwarded the pictures to your e-mail. Let me know what you think.
Roberto Hernandez [1:29] I see what you mean. It would be nice to have pictures of each product in an actual home setting.
Angela Orbison [1:30] I feel the same as Roberto. And it might be a good idea to hire some models too. Show actual people using our dishes or sitting on rugs. It would help connect our products to consumers.
Beatrice Swenson [1:31] I agree with both your points. But should we go with a different photographer?
Angela Orbison [1:33] I thought his work was quite good, but it just doesn't match our products' style.
Roberto Hernandez [1:34] Well, maybe give him a second chance. Tell him about our concerns and see what he can come up with. It would save us the hassle of locating someone else.
Beatrice Swenson [1:38] You're right, Roberto. I should give him another shot at it. I'll tell him he can use one of our stores as a location if needed. I'll let you know how it goes. Can I get an update on your assignments?
Roberto Hernandez [1:42] The shipment of vases from Thailand hasn't arrived yet, so we might not be able to list them on the site by the launch date. Other than that, everything is fine.
Angela Orbison [1:42] I've completed most of the site's checkout system after several months of working on it. There are a few minor glitches to work out, but overall I am on schedule and the system will be operational within a few days.

38. What is mainly being discussed?
39. At 1:38, what does Ms. Swenson mean when she writes, "give him another shot at it"?
40. What is true about Ms. Swenson?
41. What most likely is Ms. Orbison's job?
Questions 42 - 45:

Reading text:


Forest Lawn Country Club is now accepting applications for new memberships!

Please be aware of the following dates:
- May 7: Final day of submissions for membership applicants
- May 10: Golf course closed for maintenance
- May 25: Meeting for board of directors / membership selection
- May 31: Welcome barbecue for new members

The swimming facilities will open for all members this weekend. The hours will be 9 a.m. to 8 p.m. on weekdays and 7 a.m. to 10 p.m. on weekends. Junior men's and women's golf lessons will begin this month. You can ask for a form and register at the front desk.

Please note:
The outdoor patio is now open. Please remember that all members using the patio are requested to only smoke in the specified areas.

Those who would like to rent a locker for this season are asked to contact Ms. Simmons at the housekeeping office.

Also, remember there is no parking allowed in front of the main entrance. Any vehicles parked in that area will be towed at the owner's expense.

*If you have any other questions, please contact Lois Robinson at 555-6996 extension 4.

42. For whom in the Forest Lawn Country Club is the notice intended?
43. When will the golf course be closed for maintenance?
44. How can members register for a golf lesson?
45. What will happen if a vehicle is parked in front of the main entrance?


Questions 46 - 50:

Reading text 1:

Murray (July 10) – The construction of the Rosemount Apartment Complex is now complete, and residents are flooding in. This new development is animating the area and boosting the sales of nearby businesses.

Businesses in the Lamere Building, which is located in front of the apartment complex, are benefiting greatly. Among them is Murphy Pizza on the second floor. The owner of the pizzeria, Hillary Dembowski, reports that she has “seen a 200% increase in revenue.”

Rosa Chisholm is the owner of Dream Bakers, a new bakery that opened its doors in the Lamere Building just yesterday. Ms. Chisholm is expecting a high return on her new business. “Everything seems to be working out positively.”

Reading text 2:

Attention, All Employees at Freshness Explosion

Thanks to the construction of the Rosemount Apartment Complex, we are seeing a sharp increase in the number of customers. To satisfy all customers and to deal with repeated requests from customers, we will spend the next week improving our facilities.

• A bathroom will be constructed inside the shop, thereby removing the need to share the bathroom with Murphy Pizza and Dream Bakers.

• The windows will be changed to thicker ones in order to improve energy efficiency.

• The parking lot will be repaved.

The store will be widened and more cash registers installed, so customers will not have to wait in long lines anymore.

Thank you for your cooperation and dedication.

Posted August 11

Reading text 3:

Do you have something to say to Jack Rogers, the owner of Freshness Explosion? Write your opinions or suggestions below and post this note on the board near the register.


I have been a customer of Freshness Explosion for about three years. Members of my fitness center especially love the onsite café’s fresh tomato juice and carrot cake made out of ingredients that I receive from Freshness Explosion every day. I am writing this note in order to express my gratitude to one of your employees, Ms. Michelle Murdock. She delivers fruits and vegetables to the café at 7 o’clock in the morning every day. She has never been tardy, which shows her professionalism and ensures that the café operates without any problems. She truly deserves a reward for her hard work.

Herbert Warren

46. In the article, the word "animating" is closest in meaning to
47. What is indicated about Freshness Explosion?
48. What has NOT been renovated at Freshness Explosion?
49. Who most likely posted the notice?
50. What kind of business most likely is Freshness Explosion?
Questions 51 - 55:

Reading text 1:


To: All staff
From: Tom Williams, Director
Date: August 10
Subject: New staff

As most of you are aware, Techno Tel officially bought out Regent Mobile on August 1. This is to let you know that, because of this, five staff members from Regent Mobile will be joining our offices in about a week. Three of them will be working for research and development, and the other two will be in marketing. They will start work on Monday, August 16, and will begin their training that day after fulfilling some administrative requirements. I hope that everyone will provide them with a warm welcome and answer any questions they may have so that they can adjust to their new work environment quickly.

Thank you.

Reading text 2:

From: Neil Adams
To: Maude Garcia
Date: August 11
Subject: Supplies for new hires

Hi Maude,

You may have received a memo from Tom Williams in administration on August 10. In preparation for the upcoming changes, my staff and I have cubicles set up in my department that include desks, chairs, and dividers. But we are still missing a few items and I'm wondering if the purchasing department can get our regular supplier to deliver them. I want to make sure the new staff have everything they need to start working. We need to order three of each of the following: filing cabinet, personal computer, and desktop bookcase. They will also require some basic office supplies. Please let Office Interiors and Supplies know that this is a rush order. It should be delivered by August 13. The recruits start their training next week and we will need enough time to set everything up before August 16. Thanks, and sorry for the short notice.


Reading text 3:

Office Interiors and Supplies
800 Garnet Avenue
Chicago, Illinois 60615
Tel: 555-2001

Home | Products | Your Shopping Cart | Customer Service

Your Shopping Cart


Proceed to checkout

Contact Us

Account holder: Techno Tel, Inc.
ORDER#: 914579 8/12 10:45 A.M.
Product Code Description Qty Price
OF00928 Steel filing cabinet, gray 3 $509.97
OS00283 Ballpoint pens, black and red 6 $6.60
OF00283 Personal computers (CPU, monitor, keyboard, mouse and peripherals) 3 $1,648.50
OS1927 Notebooks 3 $15.90
OS1326 Desktop bookcase 3 $21.90
Subtotal $2,202.87
Tax $220.29
TOTAL $2,432.16
Refund and cancellation varies by item. Click on "Products" to learn more.
*For purchases of $3000 or more, shipping is free-of-charge.
**Delivery will be made after three days' time.

51. Why have Mr. Adams and his staff been making changes to the office?
52. What does Mr. Adams mention in the e-mail?
53. In what department does Mr. Adams most likely work?
54. What is inferred in the online form?
55. What is implied about Office Interiors and Supplies?
Questions 56 - 60:

Reading text 1:

Report Card: MARY SMITH

Subject Grade Comments
English 11 B Mary's writing continues to improve.
Math 11 A Excellent work, Mary!
Science 11 C Mary needs to work much harder.
Music 11 A+ It's a pleasure to have Mary in my class!
Art 11 B Please practice more with oil paints.
History 11 B- A large improvement. Keep working!
Phys. Ed 11 A- One of our top volleyball players!
Spanish 11 B+ Mary speaks quite well.

Reading text 2:

Parents: Please return the attached feedback form to show you have seen this report card.

Report card for Mary Smith

I confirm I have read the above report card.
Signed: S. R. Smith

We are very happy to see Mary received an A for Math. She has really improved. Last time, she received a C. However, her English and Science results are disappointing. Her grades have dropped in these subjects. Do you think she needs extra science classes? We are worried that she won't get into a good university when she graduates high school. She has only one more year to prepare for graduation. Please advise us.

Mary's parents

56. In which class did Mary get the highest grade?
57. In which class did Mary get the lowest grade?
58. In which classes did Mary get the same grade?
59. What do Mary's parents think about her Math 11 grade?
60. Why are Mary's parents worried?
Questions 61 - 65:

Reading text 1:

FOR SALE: Kitchen Appliances!

I am moving into an apartment unit that already has kitchen appliances, so I am looking to sell the following items:

Cucina Stove/Oven (model #CS4095834). This stainless steel appliance was purchased three years ago but is still in good condition. It has a 4-burner range and a full-size oven. Asking $300 (but willing to negotiate).

Lava-Sud Dishwasher (model #40958374850). This dishwasher was purchased two years ago but is in good condition. It has two racks for dishes in addition to cutlery slots. Asking $250 (but willing to negotiate).

Preserve-Mate Refrigerator (model #R-2343209). It was purchased a year and a half ago but is in excellent condition. It is still under warranty for another six months and has no damage. It is stainless steel and has a freezer, fridge, and a dispenser for water and ice. Asking $1,500 (but willing to negotiate).

The items must be removed from my current apartment by July 1. Send an e-mail to Laurie Henner at for details.

Reading text 2:

TO Lance Volstead
FROM Laurie Henner
SUBJECT Re: Query about advertisement
DATE May 29

Mr. Volstead,

Thank you for responding to my advertisement. The refrigerator is still available. As for the measurements you asked about, you can check out the precise size of the model on the Preserve-Mate Web site. But from the way you described your kitchen, I think there will be plenty of space for the refrigerator.

Finally, I will accept your offer of $1,300 under one condition: that you pick up the item from my apartment within the next two days as I'm moving out quite soon. Please let me know if you want to proceed.

Laurie Henner

Reading text 3:

TO Laurie Henner
FROM Lance Volstead
SUBJECT Re: Re: Query about advertisement
DATE May 29

Ms. Henner,

Thank you for getting back to me so quickly. The measurements will work perfectly for me. I'm fully booked tomorrow, but can come by the day after. I could be at your building by 4 P.M. If that time doesn't work, let me know when you are available.

Also, could you possibly send me your phone number? That way, I can call you if I'm delayed or something comes up. My number is (402)555-3049. Please let me know your apartment number, too. I will bring a cart to move the refrigerator, and my friend will accompany me to give me a hand. If there is any particular place I should park my truck, you can notify me of that as well.

I will bring cash and pay you right away. I hope to hear from you soon.

Lance Volstead

61. What is suggested about Ms. Henner?
62. When did Ms. Henner buy the appliance Mr. Volstead is interested in?
63. According to Ms. Henner, what information can be found on the Preserve-Mate Web site?
64. According to the second e-mail, what has Ms. Henner NOT been asked to do?
65. What is indicated about Mr. Volstead?
Questions 66 - 70:

Reading text 1:

Subject: software training


As you know, we have decided to replace our old software with a new program that will facilitate our work better. Although the new software is not technically difficult to use, it is significantly different from our old software. The entire staff will need to be trained to use it. Of course, not everyone can attend a training session together, because we need some staff members to be in the office at all times. The trainer suggests that each person attend one training session and one follow-up session. The sessions will last three to four hours each. The trainer can be here once a week. Please develop a training schedule so that everyone can be trained over the next two months. Thank you.


Reading text 2:

Subject: re: software training


I have written up a schedule that will facilitate the training process. There will be eight weekly training sessions all together. Since we have four departments, the easiest way is to send one person from each department to each training session during the first month. Of course it will be a different person each week. We can repeat the process during the second month for the follow-up sessions. This way everyone will have a chance to develop his or her skills on the new software. I am attaching a copy of the schedule. Please let me know what you think.


66. What is true about the new software?
67. Which staff members will be trained to use the new software?
68. How many training sessions will each person attend?
69. The word "skills" of the second e-mail is closest in meaning to
70. The word "replace" of the first e-mail is closest in meaning to

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