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PART 6

Directions: Read the texts that follow. A word, phrase or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 1 - 3:

Reading text:

Yesterday, November 10, at approximately 3 p.m. we had a temporary _____(1) of services.

At the time, an electrician was setting up some electric outlets in the machine room, _____(2) various network servers are housed.

When he was finishing up, he found a loose wire which he connected the other day, so he had to reconnect it. However, it appears that when reconnecting it, he made some mistakes.

_____(3) the machines affected were the new NS3, one of the primary name servers, and Happer, which controls the new operating system.

Thanks

Bill

1. (1)
2. (2)
3. (3)
Questions 4 - 6:

Reading text:

Melissa Broestl

916 Windy Way

Cottonwood, Australia

Dear Melissa,

Thank you so much for giving me your ticket to the Dana Gallery art show last night. I was able to _____(1) the event with some friends, and we had a great time.

As you know, the featured artist was the sculptor Teresa Friedman. She is from Cottonwood, and she has become quite famous for the unique style of shapes and the unusual _____(2) she uses. Her collection of figures made from roofing nails was particularly striking.

I wish you could have been there to enjoy the show with us. Mr. Constantine, the gallery owner, told me to give you his regards. I was unaware the two of you have known each other for more than twenty years.

Thanks again for the ticket, Melissa. I hope I can return the _____(3) in the future.

Yours,

Zach DeLorm

4. (1)
5. (2)
6. (3)
Questions 7 - 9:

Reading text:

John's Laundry

and

Linen Cleaning Service

John's Laundry and Linen Cleaning Service is currently offering businesses opening new accounts by the end of the month a twenty-five percent discount on all of our services for two months. We provide the best service at low prices, servicing over fifty restaurants and ten major hotels in the area. We clean tablecloths, aprons, towels, and bed sheets by the tens of thousands every day, and always have extra supplies available, so your business is _____(1) of having clean linens at a moment's notice.

For these items, we exchange fresh linens for the items to be cleaned, so there's no need for you to keep unnecessarily large inventories on hand. For uniforms, we guarantee that they will be cleaned and delivered to your business _____(2) three business days of receipt.

If you would like to _____(3) for our service, visit any John's Laundry and Linen Cleaning Service branch or call 812-1137.

7. (1)
8. (2)
9. (3)
Questions 10 - 13:

Reading text:

To: Andrea Gershon (a.gershon@wwconsult.com)
From: Takeshi Miyagi (t.miyagi@wwconsult.com)
Date: Friday, October 10
Subject: Furniture delivery

Hello Andrea,

I ordered a new chair and desk on October 5 to replace the ones

I ordered a new chair and desk on October 5 to replace the ones I’ve been using since I started working for the company. A couple of days ago, I received an e-mail from the manufacturer stating that the items _____(1). It said that they had been shipped and delivery was expected within the week.

_____(2) I have yet to receive a call from the delivery person, I suppose I won’t get my furniture until next week. _____(3). When the delivery comes, could you please sign for me and then call Mike Harrison in the maintenance division? He’s responsible for putting furniture together and removing _____(4) items, so he will get everything set up in my workspace.

Thanks a lot.

Takeshi

10. (1)
11. (2)
12. (3)
13. (4)

PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 14 - 15: refer to the following article.

Reading text:

The Burlington Hotel will reopen in mid-December following the completion of a two-year renovation project making it one of the most elegant places to stay in the area.

Improvements to the 60-year-old hotel include the addition of a health club and a new restaurant serving French cuisine. The number of guest rooms has been reduced to 260 from 280 in order to enlarge smaller rooms and add second bathroom to some suites.

In addition to the new construction, restorations have been made to the hotel's grand ballroom, its rooftop garden overlooking Green Park, and the hand-painted murals in the lobby.

14. Why are there now fewer rooms in the hotel?
15. What does the article indicate about the hotel?
Questions 16 - 18: refer to the following e-mail message.

Reading text:

From: Barnes Online Cookshop
To: Heather Bailey
Subject: Change in shipping method

Unfortunately, this message is to inform you that some of the goods you purchased on July 14 may be delivered a week later than usual. The set of cookie cutters you ordered were shipped normally on Monday as scheduled to your home. They should arrive at your home within a couple of days. However, the Indian spices you ordered are on backorder so we had to ask the wholesale agent in India to ship them by air. Therefore, the delivery of these goods has been postponed 4 to 5 days. We are sorry for this inconvenience.

Please visit www. barnesonline. com/order/shipping_info and type in your order confirmation number to check the shipment status and estimated delivery date. You can also leave shipment-related questions at the real time Q&A board. This service answers your questions immediately through text messages. Service representatives are also available for you at our customer service center, Monday through Friday, from 9:00 A. M to 5:00 p.m. Please call us at (904) 729-3058.

To acknowledge this mistake, we have enclosed a 10% discount coupon for your next online purchase. Thank you for shopping with us.

16. Why is the delay in delivery expected?
17. What is enclosed with the message?
18. What is true about the e-mail?
Questions 19 - 22:

Reading text:

Gloria Arden [8:20 A.M.] I've been looking over everyone's progress reports on the software project. Based on what I've seen, I don't think we'll be able to meet our scheduled release date.
Isabel Cabrera [8:22 A.M.] You may be right about that. Since Bob and Carol moved over to the new hardware project, we've had some trouble meeting the initial deadlines.
Gordon Brickyard [8:26 A.M.] Couldn't we just reschedule the release? Pushing it back a month ought to give us enough time to finish up.
Joe Freemont [8:28 A.M.] But remember that the product is supposed to be available for the holiday season, which is our peak sales period. If we miss that deadline, we could lose many potential customers.
Gordon Brickyard [8:31 A.M.] My team has a lot of urgent responsibilities, so I think it would be a good idea to hire some independent contractors to help out.
Gloria Arden [8:32 A.M.] What are you thinking?
Gordon Brickyard [8:33 A.M.] Well, they could help my team finish writing the user manual, for one thing. And they could probably handle product testing as well.
Gloria Arden [8:35 A.M.] I see. What's your opinion, Isabel?
Isabel Cabrera [8:37 A.M.] It could end up being expensive, but I like the idea. Our graphic designers could certainly use some outside help, too.
Gloria Arden [8:40 A.M.] Well, it sounds like we should go with Gordon’s idea. I'll also bring it up during the board meeting on Friday to see what they say.

19. What caused a project to fall behind schedule?
20. Why most likely is changing the release date unacceptable?
21. What is suggested about Mr. Brickyard's team?
22. At 8:32 A.M., what does Ms. Arden mean when she writes, "What are you thinking"?
Questions 23 - 26:

Reading text:

Eagle Canyon City Park

Over the past month, there has been a sharp increase in reported sightings of raccoons in the open spaces of the park. The park rangers suspect the creatures are attracted by food scraps that are left—whether on purpose or accidentally—by visitors to the park. —[1]—. The city’s public health department does not want to encourage the raccoons to leave the wooded areas of the park as they can be carries of disease and pose a risk to visitors and their pets. —[2]—. With that in mind:

● Please do not leave any garbage in the park—either take it with you when you leave, or place it in the closed garbage bins that are provided throughout the park.

● If you see raccoons, do not approach them or give them food as they are wild animals with sharp claws and can be dangerous when they feel frightened.

—[3]—. Along with this, we will be holding volunteer park cleanups on the last Saturday of each month. Our next one is scheduled for June 27. Anyone interested in taking part should report to the park visitor center to register. —[4]—. All participants will be provided with protective gloves and vests, water, and a light lunch.

23. Why was the announcement written?
24. What is NOT stated about raccoons?
25. What will volunteers be given?
26. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "We will accept registration forms up to two days prior to the event."
Questions 27 - 28: refer to the following e-mail

Reading text:

To: All directors 
From: Reed Abelson <rabelson@finishingmonthly. com>
Date: September 19
Subject: Directors' meeting agenda

Dear Directors,

In response to changing publication trends, I offer the following agenda to discuss at the directors' meeting next Monday.

Our sales department reports that sale of the Fishing Monthly in print edition have been drastically declining over the past couple of years and have actually dropped by 40% this year. Since print publication rates are diminishing and electronic publication rates and rising, we also have to consider turning our sights on electronic publication.

There is statistical evidence that electronic publishing provides wider dissemination, and a number of journals have already established electronic versions or even moved entirely to electronic publication. Electronic publication will cut down production and shipping costs and attract more readers at a reduced price and with better accessibility. In addition, the government offers subsidies for green publishing to companies which adopt a publishing process to minimize the impact on the environment by using digital or print- on- demand technology.

Given these facts, I'd like us to start thinking about ways to promote Fishing Monthly's online edition and reduce the print edition by at least 50% next year. In order to cut down on print publishing, we might have to shut down some of our production plants. This surely is not an easy decision. However, given the current bus business climate, I feel these changes are absolutely essential to succeed in the coming year and beyond.

I look forward to discussing this and other issues involving the magazine with all of you on Monday.

Reed.

27. Why was this e-mail written?
28. What does Mr. Abelson suggest?
Questions 29 - 31:

Reading text:

Christmas Gift Wrap

In celebration of the coming holiday gift-giving season, we are pleased to announce the following special offer. Beginning December 1st, all mall customers spending at least $50 at any store are eligible for free gift wrapping during this holiday season. Just bring your gifts and sales receipts to the fourth floor of Clifford's Family Mall, and we will wrap your gifts free of charge. This free offer is only available during weekdays. A small fee will be charged for gift wrapping on weekends. Please, only three packages per customer, per day. No packages over fifty pounds. Offer expires December 24th.

29. When is the free gift wrapping offer valid?
30. How many gifts per customer can be wrapped each day?
31. When does this offer end?
Questions 32 - 35:

Reading text:

Proposal for funding of new communications studio at Weston College in Burmingham, Alabama

Background: Weston College has offered matriculating students as well as statewide high school students opportunities to gain the knowledge and skills necessary to become successful in a variety of disciplines within the mass communications field for 20 years. With a small communications program of 100 students, Weston is able to provide students with one-on-one attention and instill program participants with a wide spectrum of educational facilities in order to promote a well-rounded student population. The private college receives less than 5% of its annual income from public funds and mostly relies on private endowments for scholarship and facilities.

Proposal Project: The mass communications department, by request of the students, has decided to create a local television station which would provide community members an outlet for public service announcements, calendars and promotion of non-commercial, not-for-profit events. The station would be entirely student-run with the exception of school advisors and mentors.

Needs: To maintain a competitive status within the educational community. Weston College must keep up with technological advancements made in the communications industry. In order to continue to draw in top achieving students, the school should be able to continually provide students with all the educational facilities larger universities are offering without increasing matriculation costs.

Donor Benefits: The Weston College production studio will honor the program's top donors by using their name on the building and they will be recognized during a ribbon cutting ceremony at the time of the studio's grand opening. Other donors will be recognized publicly when the station is up and running.

32. Why does the college want to build this facility?
33. How will donations from individuals be used?
34. What will the college do to thank the highest donors?
35. Who made the proposal for the new center?
Questions 36 - 39:

Reading text:

http://www.cornucopiaindustries.com/companyoverview

HOME | COMPANY OVERVIEW | PRODUCT INFORMATION | EMPLOYMENT | CONTACT

Cornucopia Industries has grown alongside the development of technology in workplaces across the globe. No matter what our various corporate customers' specific needs are, our company provides the highest quality telecommunications solutions and customer service. Cornucopia has earned a positive reputation with clients across North America over the years for its business practices. -[1]-.

Cornucopia continues to be a total solution provider, delivering a variety of telecommunications products for businesses in all types of industries. Some of our primary sellers include analog and digital switches, fiber optic cables, modems, routers, and other local area network (LAN) equipment. -[2]-.

Cornucopia Industries is currently preparing to become a global leader by doing research into new fields such as satellite technology and mobile networking. -[3]-. Our team of dedicated employees also continually endeavors to engage clients abroad to foster relationships with a diverse array of organizations.

It is the number one goal of Cornucopia Industries to become a revolutionary company that develops and enhances communications techniques for another half a century, and even longer! We are grateful to all of our partners and clients for their ongoing support. -[4]-.

36. What is mentioned about Cornucopia Industries?
37. What can visitors most likely do on Cornucopia Industries' Web site?
38. What is Cornucopia Industries' plan?
39. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "To achieve this, we must apply decades' of technical experience to the latest technologies available today."
Questions 40 - 42:

Reading text:

Lynn Hurley is in the news again, but this time not for her acting. The 32-year-old movie star was caught shoplifting from a fancy downtown department store.

Security guards stopped Ms. Hurley at the doors of a well-known department store with over $1,200 of jewelry in her purse. Officials are investigating the case and trying to decide if Ms. Hurley was only stealing for fun or if she really needed the jewelry for her next movie. Bail was set at $2,500 for the release of Ms. Hurley, but so far her family has refused to pay. If convicted of the crime, the actress could be subject to a fine of $10,000 or one month in jail.

40. What is Ms. Hurley's profession?
41. How much is bail for the release of Ms. Hurley?
42. Which did Ms. Hurley probably steal?
Questions 43 - 45: refer to the following instructions.

Reading text:

The Desna drinking water filter guarantees clean drinking water from your faucet, provided that a new cartridge is inserted into the filter once every six months. The procedure is easy and safe to perform if the following points are observed.

- Before you replace your old cartridge, make sure that the water is off. Turn the main faucet tightly until it has stopped dripping.
- Remember that your spare cartridge is enclosed in the package that came with the filter. New cartridges may be purchased anywhere Desna products are sold.

Scalding hazard: Before you open the old filter for replacement, you may need to allow the water inside it to cool. Do not drain the filter or remove the cartridge before you are sure it has cooled down.

43. What are the instructions for?
44. What should users do first?
45. According to the instructions, why should users be careful during the process?
Questions 46 - 50:
View in compact mode

Reading text 1:

Announcing Babson's Annual Clearance Sale
September 1 to 15 at all our locations

Babson's Department Store is holding its annual summer clearance sale. Find great deals on select items as we make room for next season's inventory.
• Up to 25 percent off bed and bath items, including bed linens, towels, and pillows
• Up to 50 percent off women's clothing, shoes, handbags, scarves, and sunglasses
• Up to 75 percent off menswear as well as men's belts, wallets, and ties

Note: This offer may not be combined with other promotions or regular discounts available to Babson's Rewards Club members. Discount prices apply to products purchased in our retail outlets or online at www.babsonsdeptstore.com/shop.

Reading text 2:

Sales Summary
August 1 to September 30

* All amounts in millions

Department August 1-31 September 1-30 Total earnings
Women's 812 924 1,736
Men's 358 312 670
Kids & Teens 448 569 1,017
Bed & Bath 589 713 1,302
Watches & Jewelry 315 388 703
Total earnings 5,428
Less discounts (1,592)
Net earnings 3,836

Reading text 3:

To: Margaret Atkins
From: Lawrence Devine
Subject: Meeting
Date: October 6

Dear Ms. Atkins,

I just wanted to confirm the details that were discussed at the marketing meeting you called this morning. Following your instructions, additional funds for market research will be allocated to the only department whose sales performance in September declined. Also, it was agreed that we should continue promoting the categories that showed an increase in sales. As for watches and jewelry, you want us to conduct surveys to learn what specific items customers want most. Since profit margins for those items are high, you indicated that the company may wish to enlarge the selection in that department next year. Please let me know if this covers everything you requested or spoke about at the meeting so that I don't overlook anything. Once I hear from you, I will discuss this with the rest of the marketing staff. We can present a tentative plan when we meet with you again next week.

Thanks,

Lawrence Devine

Marketing associate

46. Why did Babson's Department Store hold a sale?
47. What is NOT mentioned about Babson's Department Store?
48. What is indicated about the Watches and Jewelry Department?
49. Which department will receive additional funds for a market study?
50. What can be inferred about Ms. Atkins?