Dear Mr. Mackenzy,

I'm writing in response to your letter inquiring about "loose skin" resulting _____(1) a diet.

If you have a lot of weight to lose, you may be worried about "loose skin" on your chin, underarms and thighs. Please aim to lose weight slowly in order for your body to adjust.

Whatever kind of diet you are on, your skin needs oil, _____(2) it will become dry and less elastic.

If you add a dressing made with olive to your salads, it may increase your skin's radiance - your skin will also become smoother and softer.

Please _____(3) that water should be your primary beauty aid.

Not only does it fill you up without calories, but it also takes toxins out of your body system.

Sincerely yours,

Editor, Sara Williams.

To: San Diego Branch; Del Mar Branch; Chula Vista Branch From: Ron Hathaway Subject: Upcoming Real Estate Seminar

Hello agents of southwestern California! This is Ron, your CEO! There's going to be a real estate seminar coming up next month at the San Diego Convention Center that I think you might all find really _____(1). I suggest that you attend it, and the company is willing to cover half of the attendance _____(2) for any of our agents. I've looked over the contents and scheduled presenters, and am happy to say that there are some familiar names among them. There will be lots of information on simple _____(3) that you can do to properties to greatly increase their value. Not only that, it will also include sessions about making personal connections with clients to increase sales and likelihood of return! _____(4). I attached a link to the website for the seminar.

Sincerely,

Ron Hathaway

CEO, SoCal SoReal Real Estate

Beginning at 10 a.m.on Monday, October 8, 2007 the Walnut County Road Committee will _____(1) a lane closure on Witt Road, from Ellido Street to Jean Paul Avenue, for utility installation.

There could be significant delays. Therefore, motorists are advised to seek an alternate route.

It is anticipated that this project _____(2) and all lanes will be reopened to traffic by approximately 5 a.m.on Friday, October 12, 2007.

However, please note that all dates are tentative and _____(3) to change.

To maintain the safety of road crews, please reduce speed and drive cautiously when you pass through the work zone. The Road Committee thanks you in advance for your patience.

If you have any questions concerning this project, please contact Nick Estrin, Project Engineer at 555-802-2547 or via email at nickssn@roads. com.

During the second half of last year, prices in the oilseed moved upward. The market reacted to the prospect of less ample supplies and reduced inventories, compared with the two _____(1) years, when supplies were abundant relative to demand.

The rise was more pronounced for meal and cake prices, which have also come under the influence of rising prices of wheat and feed grains.

The latest forecasts for 2008 confirm that production of oilseeds may not be sufficient to meet global demand for oils and fats. Such an outlook suggests that prices for oils and fats may continue rising.

By contrast, the increase in prices for meals and cakes could come to a _____(2) as global output of

meals is now expected _____(3) demand, leading to more rising inventories.

To: Sofia Elliot
From: Oskar Viren
Date: August 13, Monday
Subject: re: Request

Dear Ms. Elliot,

Thank you for contacting us on August 9 to report that you have not yet received a response regarding the online message you sent to us on August 4. Your message, which mentions that you received shoes in the wrong size on August 2, was processed today after a delay caused by a technical issue with our online server.

You may already know that return requests made due to problems caused by Valverde Shoes are processed free of charge. In addition, we will provide you with a $20 discount coupon to apologize for the inconvenience we have caused you. Please log in to our Web site to claim it. —[1]—.

To return your shoes, please download a return request form from our Web site, print it, and fill it out. —[2]—. In the original package, you will see a prepaid shipping label. —[3]—. You must include the shoes, the original receipt, and a completed return request form in your shipment. —[4]—. Make sure to have the package delivered to us by August 20.

Truly yours,
Oskar Viren
Customer Service, Valverde Shoes

July 15, 2007

Jason Holden
26 Humbolt Lane
LA Properties
Los Angeles, CA
035846

Dear Mr. Holden,

The investment committee of TA Investors has reviewed your company's proposal and agreed with your statement that L.A.'s 122nd Avenue has become more popular among tourists since the Flash Mall was built on the street last year. The committee also agrees that the street needs a first-class hotel to service the wealthy tourists who shop at the mall. Therefore, the committee decided to accept your business proposal to open a new hotel on 122nd Avenue by January 2008, and is prepared to invest a total of 1.5 million dollars in the project. Please call me as soon as possible, so that we can schedule a meeting with the committee to discuss the details of this investment deal.

Sincerely,

Brian Wilson
TA Investors

To: Employees
From: James Allsop
Date: November 2
Subject: Office Services quality assurances survey

To help us determine user satisfaction with the travel agencies that arrange business trips for employees of the Lambert Corporation, Office Services would appreciate your answering the following questions. Please return the survey to me by November 30. Thank you for participating.

Name: Patricia Maxwell
Travel agency used: Jetrex Travel

Were you satisfied with the service you received from this travel agency?
Yes _____
No _x_

If not, why not?
My airline tickets were sent to another employee.

Were the agents courteous? Yes _x_
No _____

Did they make the arrangements in a reasonable amount of time?
Yes _x_
No _____

Did your airline/train tickets arrive by the date request?
Yes _____
No _x_

Excellent _____
Good _____
Fair _x_
Poor _____

From: Danny Tebbe (danny@lucerne.com)
Sent: Mon 1/17/08 10:03 AM
To: All employees (all_employees@lucerne.com)
Subject: Potluck

LUCERNE PUBLISHING ROUNDTABLE POTLUCK

Who: Everyone with an interest in learning more about the publishing world

When: Friday, March 9, 2008, 4:00- 6:30 PM

Where: 305 Russell (Main Hall)

What: An informal potluck. Bring a dish/side/dessert/drink to pass around (plates/cups/utensils will be provided). After dinner, the Publishing Manager of McGlow Valerie Keneman will share with us her experience in the publishing world. If you want to know more about the world of publishing, want to mingle with colleagues you haven't met yet, and want some free food with stimulating conversation, then please join us!

Best,

Danny Tebbe

Attention all Club Members

The Highland Country Club regretfully informs all members that our pool will be closed from July 15 to August 25. While fixing a broken pipe, maintenance workers found a major problem with the filtration system. Unfortunately, this problem is quite complex and requires the work of a plumbing specialist. Because its plumbers are unexpectedly busy at the moment, QuickFix Plumbers, the only company that offers the service we need, will not be able to help us for another two weeks. We are terribly sorry for the inconvenience, and are willing to refund the cost of one month's club membership to all individuals who paid for the 3-month Summer Membership.
Because we already offer a twenty percent discount to all members who sign up for the 1-year membership, we will not be offering these individuals a refund. Anyone who has questions or comments about the change should contacts Melvin Woods at 869-654-9874.

TECHNOLOGY NEWS

The new Washware ultrasonic home dishwasher developed by the Dowell Company is a great way to clean dishes and benefit the environment. The Washware removes debris from dishes using ultrasonic waves in the same way that can use to clean jewelry. The dishwasher contains a 100-liter tank with two metal converters that release high-frequency sound waves under water. The waves generate high-temperature, high-pressure bubbles that clean dishes using very little detergent. These micro-scrubbing bubbles can reach into small cracks and crevices that sponges or brushes cannot reach.

A conventional machine consumes 200 to 300 liters of fresh water per use. The Washwave filters the water in its tank for reuse after each cycle. The water in its tank only needs to be changed every other week. This can save the average household 250, 000 to 500, 000 liters of water annually. The shorter run of time of the machine also saves on electricity. The Washwave cleaning cycle lasts only five minutes where a conventional machine usually takes twenty minutes or longer.

The Washwave unit was introduced in Japan in September, and Dowell is planning to introduce it around the world over the next several years. Dowell is also able to customize dishwashers to meet the needs of commercial clients such as those in the healthcare and hospitality industries. For more information, visit www. dowell. com to see demonstration videos, order a brochure, or find a local retailer.

Don't miss out on these great China Getaways - Call 1-877-738-2742

This fall, visit fascinating China. Stand in Tiananmen Square in the heart of Beijing to watch the traditional raising of the flag to celebrate China's National Day on October 1. Stay throughout the Golden Week and learn about China's history at popular sights such as the Great Wall, and the Forbidden City.

7-Day Beijing Fall Special Getaway

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SEENCO RAIL

For all passengers

Rail renovation of the Red Line will start on March 11. The rail section between Nilsen and Voeren (including Pessac and Croix) will not operate from March 12 to March 25. Eastbound trains will stop at Nilsen, and passengers may take a free shuttle bus in order to reach any of the three remaining stations on the line. Passengers who wish to travel west from Voeren, Croix, Or Pessac may also take the free bus to the Nilson station.

Passengers going from Nilsen to Erpent will be able to board trains at the Nilsen station, but they must use buses (departing every 15 minutes) if they are traveling to any station from Pessac, Croix, or Voeren.
 

To board the bus, please show the driver your train ticket, which you may purchase at any of our stations. The driver will not be able to sell train tickets.

Note: Starting on March 26, renovation work will move to the Green Line. For more information or to purchase monthly passes, please visit our Web site at www. seencorail. com.

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Visit www.newsinc.com and sign up for a month-long subscription to our online newspaper before July 10 to get another month of access for free.

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www.newsinc.com

To: News Incorporated
From: Katherine Andres
Subject: Subscription
Date: July 3

Dear Customer Service,

I purchased a month-long subscription package on your Web site yesterday, and although I got access to your content on my computer immediately, I am unable to view it on my mobile phone. I downloaded the application as instructed, but whenever I log in, my access is restricted. If you check my account details, you will see that I have paid to have access on my mobile phone as well. Could you please correct this error or send me instructions on what to do?

Sincerely,

Katherine Andres