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Đề thi thử TOEIC: Mã đề ACCOUNTING

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Questions 1 - 3:

Reading text:


To: Miriam Ketonen, Office Manager

From: Jason Roberts, Assistant Office Manager

Re: Photocopier

There have been recurring problems with the office photocopier, particularly with paper jams. I believe the problem is with the type of machine we have. A machine of this size simply does not have the capacity to handle the amount of copying we normally do. Obviously we can't _____(1) the number of copies we make.

I suggest that it's time to order a larger and _____(2) machine.

I have looked through the catalogs and discovered several machines that I think would suit our needs. I have selected the most _____(3) ones, as I know we have a limited amount of money to spend.

Since you are in charge of making large purchases like this, I will need our approval before I go ahead and place the order. Let me know which of the machines you think is best, and I will fill out the purchase order.


1. (1)
2. (2)
3. (3)
Questions 4 - 7:

Reading text:

To: All Residents
From: Management

Attention, all residents of Sunnyside Ville.

We have noticed quite a few vehicles parking in our garage without a resident or temporary parking permit. _____(1), an increasing number of residents are complaining about a lack of space to park their vehicles.

In light of this, from now on, _____(2) will be regularly conducted throughout the garage every Friday by the parking enforcement team. _____(3).

Please make sure to have your resident parking permit attached to the windshield of your vehicle if you have not yet done so. Otherwise, your vehicle will be considered illegally parked and will be towed. We apologize for any inconvenience this _____(4).

4. (1)
5. (2)
6. (3)
7. (4)
Questions 8 - 11:

Reading text:

Attention residents of Sudbury:

A neighborhood gathering _____(1) at the community center next Thursday evening. This meeting is open to all local residents.

The main issue up for discussion is the implementation of traffic calming measures on Kingston Road. This must be resolved as soon as possible because of the sharp _____(2) in the number of cars using that street. Other issues on the agenda include the garbage collection schedule and the rezoning of Hammersmith Drive. _____(3).

Refreshments will be served from 7:30 P.M., and business will begin at 8 P.M. Please arrive _____(4) to ensure that we have enough time to address everything.

8. (1)
9. (2)
10. (3)
11. (4)
Questions 12 - 15:

Reading text:

Clean & Clear
The upholstery cleaning specialists of Southern Bay

Cleaning stained upholstery and leather sofas or couches can be very frustrating.

Let Clean & Clear do the work for you. With our latest steamcleaning techniques, we can deeply clean all kinds of upholstery without damaging them, including _____(1) coated in leather or even suede. If you fill out the attached form and send it to us now, a free estimate _____(2) within 2 days.

In addition, for a limited time only, we are offering a free trial of our _____(3)

Hurry now and take this opportunity to experience our professional touch on your upholstery before the offer ends! _____(4).

12. (1)
13. (2)
14. (3)
15. (4)


Questions 16 - 17:

Reading text:

William Jordan
Hey, Matthew, sorry to bother you on your day off. Can you talk for a minute? 10:23 A.M.


Matthew Connors
Sure, but make it quick. I am on my way to watch a movie.
10:26 A.M.


William Jordan
I was going to ask if you could fill in for my Friday shift this week. I have to visit Lorrie’s farm to pick up some items that afternoon.
10:27 A.M.


Matthew Connors
Yeah, I think I can fill in for you.
10:27 A.M.


William Jordan
Never mind. I just double-checked, and Lorrie wants me to go sometime next week. Sorry.
10:32 A.M.


William Jordan
By the way, the manager wants everyone to come early tomorrow morning to prepare for Mark’s Publishing’s group lunch reservation.
10:33 A.M.


Matthew Connors
All right. See you tomorrow.
10:35 A.M.

16. Where do Mr. Jordan and Mr. Connors probably work?
17. At 10:32 A.M., what does Mr. Jordan mean when he writes, “Never mind”?
Questions 18 - 20:

Reading text:

Ms. Carol Lambert
Coby Electronics
P.O. Box 2
Framingham, MA 01702

October 27, 2007

Dear Ms. Lambert,

On October 10, 2007, I purchased a Coby 135 MP3 player from your Helena, Montana dealership. After only two weeks of use, the device started to show significant problems with downloading music from the Internet. I made a complaint to the branch manager, but he told me to contact the manufacturer instead.

According to my product warranty, however, the seller is fully responsible for any defects up to 60 days after the purchase of the item. It also states that a customer is eligible for a full refund or replacement with a new product in such a case. As I purchased the product at a Coby's branch, my contract was made with Coby Electronics, not with the manufacturer.

On top of that, since the Helena branch manager was inappropriately impolite in dealing with my issues, I have no intention to get a replacement. Therefore, I am requesting a full refund of the purchase immediately. Additionally, please confirm that you have received this letter as soon as possible.

Yours faithfully,

Mike Hermanson

18. What is the primary purpose of the letter?
19. Where does Mike Hermanson insist he get a refund from?
20. According to the letter, where does Carol Lambert probably work?
Questions 21 - 22:

Reading text:

Marge Bledsoe 11:05 A.M.
I just remembered I have a client who'd like to see the house that we've listed on 78 Crescent Lane. Unfortunately, I'm fully booked today. Is anyone free this afternoon?


Evan Clark 11:08 A.M.
I can bring the client to the house at 2:30. I have another showing nearby and can go there afterward.


Julia Anderson 11:14 A.M.
Marge, are you referring to Eva Teal? She called a short while ago and said she was looking for a two-bedroom place downtown.


Marge Bledsoe 11:15 A.M.
Yes, that's her. I think Evan can handle it. I need your help with another client, Julia.


Julia Anderson 11:45 A.M.
Sure, just let me know later.


Evan Clark 11:17 A.M.
OK. Why don't I show her the other home nearby as well? It's just a few blocks away from there and also has two bedrooms.


Marge Bledsoe 11:18 A.M.
Good call. Will find out if she's interested in seeing it. I'll give her your mobile number in case there's a problem. She can probably meet you there first before seeing the Crescent Lane house.

21. Who most likely is Ms. Anderson?
22. At 11:18 A.M., what does Ms. Bledsoe mean when she writes, "Good call"?
Questions 23 - 25:

Reading text:

Kratschen Pharmaceutical Canada, Inc.
100 Wellington Avenue
Toronto, Ontario, Canada

Ms. Julia Kruger,
Kratschen Pharmaceutical Group, Inc.
Kratschen Plaza
175 Rubens Strasse
Berlin, Germany

Dear Ms. Kruger,
It will be our pleasure to welcome you to our offices for the strategic planning meeting.
Heinrich Nasse informs me that you will be arriving in Toronto on Lufthansa flight LA843 on Monday, January 15 at 6:30 a.m. I have made arrangements to have my assistant, Ms. Cathy Somerset, meet you at the airport and drive you to our offices. I have also instructed her to make sure that everything is to your satisfaction for the duration of your stay, so if there is anything you need, please feel free to ask her. We have made a desk and computer available for you to use to prepare your presentation materials for the meeting on Wednesday. If you have any other special requirements, please give me a call, and I will make the necessary arrangements.
A room has been booked for you at the InterContinental Hotel, which is a short taxi ride from our offices. They have an excellent restaurant where you can have your breakfast. Otherwise, I can certainly let you know of many other restaurants in the area. You may feel free to have your lunches in the staff cafeteria here at the office. I'm sure you will find it surprisingly good. Ms. Somerset will help you with your transportation while you are here with us.
I look forward to meeting with you in person in a few days.


John Mitchell
President, Kratschen Pharmaceutical Canada, Inc.

23. Why is Ms. Kruger going to Toronto?
24. Why might Ms. Kruger need to contact Mr. Mitchell before she arrives?
25. Where does Mr. Mitchell say Ms. Kruger should have her lunch?
Questions 26 - 28:

Reading text:

To: All employees
From: Tylor Johns
Date: May 20
Subject: Parking lot

This is an announcement that the management has approved a plan to repave the employee parking lot. The work will begin on June 1. During the work, employees are not allowed to use the parking lot. We strongly recommend taking public transportation. Employees can use a parking lot in the Commerce building for $100 a month. The work should be done by June 15.

Please accept our apologies for the inconvenience and thank for your cooperation.

Tylor Johns

Facilities Manager

26. What is the purpose of the memo?
27. How long will the construction take?
28. What inconvenience will employees face in June?
Questions 29 - 32:

Reading text:

Shopping for Free?

Virtual Mall is the creation of programmer Pat Gustin, who launched the free mobile game just nine months ago. To date, more than 300 thousand people have downloaded the application, of which roughly 60 percent are active at any given time. Such numbers are very appealing for companies who advertise through mobile applications.

"The idea of the game is simple," says Gustin. "People rent spaces in a virtual shopping mall and select products to sell from a catalog we provide." -[1]-. He explained that if the virtual vendors are able to manage their stores correctly, they make a profit in virtual money. -[2]-.

The game offers a level of detail and customization that is appreciated by users. It has even proven to be popular among women, a difficult target to reach in the world of mobile gaming. -[3]-.

Gustin says he is also working on another game called Virtual Farm, to which he will apply the same concepts but in an agricultural setting. -[4]-. He hopes to launch the game by early next year.

Those interested in learning more about Virtual Mall are encouraged to download the application for free. For details about Gustin's other games, go to

29. What is the main topic of the article?
30. What is NOT mentioned about Virtual Mall?
31. What is indicated about Pat Gustin?
32. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "They can then use these earnings to improve their stores or purchase items from other sellers."
Questions 33 - 35:

Reading text:

Time Day One Day Two
8:15 - 10:00 Starting an E-Business
(also available online)
Designing a Functional Website 
Mastering E-commerce
Internet Technology
Choosing an Internet Provider 
Understanding Search Engines
10:30 - 12:00 Online Advertising
(also available online)
Writing Sales Copy for the Web 
Marketing your Product Online
Outsourcing Online
The Advantages of Hiring Freelancers 
How to Find a Freelancer
12:00 - 1:15                                          Lunch  
1:15 - 2:45 Keeping Track of Finances
Basic Rules of Accounting 
Important Tax Laws
Shipping Products (also available online)
How to Create a Simple Online order Form 
How to Minimize Shipping Problems
2:45 - 3:15                                     Coffee Break  
3:15 - 4:45 Advice from Successful E-business Owners
Mark Henrich, President of IP Media Online 
Linda Orlick, co-founder of Intelligent
Designs, an online web design company
George Tulane, author of "E-Business and You"
This portion of the seminar has not been determined.
contact Brent Sprites, Event Coordinator, for more information.

33. What subject will mainly be covered in the seminar?
34. What is TRUE about the Shipping Products seminar?
35. Who is George Tulane?
Questions 36 - 38:

Reading text:

Overdue Materials:

- Book, Audio Books, Music CDs, Magazines:
*$0.10 per day per item
*$5.00 maximum fine per item

- Video Cassettes & DVDs:
*$1.00 per day per item
*$5.00 maximum fine per item

Lost or Damaged Materials:

*Replacement cost plus $5.00 processing fee
*For items whose cost is undeterminable, the default replacement cost is $25.00 plus $5.00 processing fee.
*An exact replacement for a lost item will be accepted, but a $5.00 processing fee will still be assessed.

36. How much does a customer have to pay for overdue magazines?
37. What is true about lost or damaged materials?
38. How much will be charged for lost materials whose original prices are not available?
Questions 39 - 42:

Reading text:

TO Carolyn Shah (
FROM Edwin Lewis (
SUBJECT Publication information
DATE July 19

Dear Ms. Shah,

I am pleased to tell you that Casper Publishing has come out with an important title that I think QRC Bookstore will be interested in selling. -[1]-.

The 10th edition of Economics for Business has been completed and contains revised multimedia content and new exercises in DVD format. We have one version for students and another for teachers. The students' version is packaged for affordability, while the teachers' version features several premium extras, such as preloaded presentation. -[2]-. Seeing as QRC Bookstore mainly sells university textbooks, it would make perfect sense for your shop to carry both versions of this publication or any of the other new titles in our catalog. -[3]-.

If you are interested in ordering, download the form on our Web site at and send it to us by post. -[4]-. For any further information, feel free to respond to this e-mail or contact me directly at 555-3044.

Best Regards,

Edwin Lewis

39. Why was the e-mail written?
40. What is implied about QRC Bookstore?
41. How can Ms. Shah place a product order?
42. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "These may be used in the classroom along with the extensive lesson plans found in each chapter."
Questions 43 - 45:

Reading text:

Come to the Briars Resort to experience a unique conference center, with everything to make your business meetings or conferences productive in a beautiful lakeshore and woodland setting. Our facility offers a highly-trained convention staff and well-appointed rooms, with all of the equipment you'd expect from a state-of-the-art convention center. But our location in the Gatineau Hills north of the nation's capital also offers a beautiful and tranquil natural setting. Within driving distance of Ottawa and Montreal, with easy access to Ottawa International Airport, our 230 acres of golf, marina, lakefront, restaurants, shops, 240 guest rooms and convention facilities are within a few hours drive or flight to Toronto, Ontario's financial hub.
The Briars Staff has years of expertise in planning meetings, conventions, retreats and special events, enabling us to handle the decisions, details and timing involved in all manner of business conferences. Thus, we are confident that your group will experience a memorable and successful meeting. Our newly-constructed Thompson Hall adds another 15,500 square feet of meeting and convention space to over 35,000 sq. ft. of flexible, functional meeting/conference space, meaning we can accommodate 20 to 2,000 attendees.
The Briars is the perfect destination for productive conferences, meetings, trade shows, and incentive stays. Call us at 1-800-2-BIARS to discuss your particular needs, or visit our website,, to find out more and to see a video tour of our grounds and buildings.

. Thompson Hall offers 15,500 sq. ft.
. Seating for up to 2,000 quests.
. Conference planning services
. Full-service banquet and dining facilities
. Corporate training & meeting rooms
. Executive board room. Multimedia presentation capabilities
. On-site audio/visual technicians
. High-speed computer compatibility

43. What is unique about the Briars Resort, according to the advertisement?
44. What did The Briars recently add?
45. What information is NOT discussed in the advertisement?


Questions 46 - 50:

Reading text 1:

February 4

Dear Ms. Montessori,

As you are probably aware, my contract will expire at the end of March. We have already discussed my plan to retire, so hopefully this does not come as a surprise. This letter serves as official notification of my intention to step down as the company's vice president of finance. I would be happy to stay on for an additional month to train and assist any replacement you choose.

I have truly enjoyed my time with Homestead Properties and appreciate all the support I've been provided over the years. I will miss working with my wonderful colleagues, but I will stay in touch.

Thank you very much for all the opportunities you and the board of directors have afforded me.


Edward Grainger

Reading text 2:

TO Florence Ingram
FROM Elizabeth Montessori
SUBJECT Party preparations
DATE March 12

Hi Florence,

You've likely heard the news about Mr. Grainger. I would like to organize a dinner party in his honor. You did such a wonderful job of planning our awards dinner last fall, and I was wondering if you'd be willing to take care of the arrangements for this event as well.

We plan to spend up to $6,000 on the party's location. The board and I will take care of the gift. The date would be March 27, which is a Friday. I can send you a list of people we would like to invite later today. I imagine 50-60 people will be attending. As before, the company is happy to offer you an extra $500 on your next paycheck as compensation. Please let me know if you're interested as soon as possible.


Elizabeth Montessori
COO, Homestead Properties Inc.

Reading text 3:


NAME Florence Ingram COMPANY (if applicable) Homestead Properties Inc.
PHONE (608)555-4995 E-MAIL
EVENT DATE March 27 EVENT TIME 7 P.M.-10:00 P.M.
EVENT SITE 2nd Floor, Victoriana Event Hall

MEAL: Four-course dinner with beef, fish, and vegetarian options
BEVERAGES: Open bar with soft drinks, wine, and cocktails
SPECIAL REQUESTS: Microphone and projection system with sound

This form serves as confirmation of your reservation, and receipt of your $2,500 deposit. The remaining funds of $2,500 is payable upon the conclusion of your event. In case of cancellation, the deposit is non-refundable. The total amount of $5,000 is inclusive of a $500 service fee.

46. What is the main purpose of the letter?
47. According to the e-mail, what will Ms. Ingram be offered?
48. What did Ms. Montessori ask Ms. Ingram to do?
49. What can be inferred about Ms. Ingram?
50. What has Ms. Ingram requested from the Grand-Mont Hotel?
Questions 51 - 55:

Reading text 1:

"Making your world more organized"


To: Millicent Pensky
752 Montrose Avenue
Proctorville, VT

Date: November 10, 20--

Initial consultation fees
Organizing four closets
$   75
$  800
$  225
Total due $ 1100

Thank you for doing business with us.

Please pay by November 30. A 10 percent late fee will be imposed on late payments.

Reading text 2:

November 15, 20--

Clary Closets
18 North Main Street
Chester, VT

Dear Ms. Clary,

I am writing to dispute the charges on the invoice I recently received from your company. The invoice contained several mistakes. First I was told that I would not be charged an initial consultation fee if I decided to use your services. Since I did go ahead and hire you to organize my closets I should not have to pay this fee. Second the final charge for organizing my four closets was $250 higher than the original estimate. I think this is too much and that I should be charged no more than the original estimate. Finally, I was charged for supplies that you ordered without my authorization. I could have obtained these same supplies myself at a lower price. Since I did not authorize this charge I think I should pay a lower price for the supplies.

I chose Clary Closets to organize my closets because several of my friends and business associates have been satisfied customers of yours. However I find it difficult to believe that an organizing business can be so inefficient when it comes to invoices. Please rectify these mistakes and send me a corrected invoice promptly.


Millicent Pensky

51. What did Ms. Pensky hire Ms. Clary to do?
52. According to the terms of the invoice, how much will Ms. Pensky owe if she pays on December 1?
53. How much was the original estimate?
54. The word "dispute" of the letter is closest in meaning to
55. The word "rectify" of the letter is closest in meaning to
Questions 56 - 60:

Reading text 1:

Port Royal Cruises!
An unforgettable adventure in historic Jamaica!

Have the adventure of a lifetime by taking a cruise on an incredible replica of an actual pirate ship! Departing on Mondays, Wednesdays, and Fridays from beautiful Port Royal, Jamaica, the H.M.S. Lady Blackbeard travels to numerous sites of interest! Featuring gourmet meals and beverages, the ship has a dining room, lounge, bar, and café. And the itinerary also includes a deck party with a buffet meal created by popular chef, Elijah Bolt. The vessel can accommodate up to 110 passengers, and rooms are equipped with private bathroom facilities and televisions. Tickets are just $450 per person for a two-night cruise, including three daily meals. The ship is also available for lease for corporate or private functions. To inquire about trip details or to view images of the ship and its facilities, visit

Reading text 2:

TO Evan Baughman
FROM Rayleen Webb
SUBJECT Re: Post-conference activity
DATE April 30


I checked the Port Royal Cruises Web site you mentioned. I agree that it would be a fun activity for those of us from the company attending the conference in Jamaica in June. I contacted the company to find out about renting the ship, and the cost is $7,500 per day including meals, staff, accommodation, and tours. So, a two-day rental would fall within our budget. We could depart on Friday and be back in Port Royal on Sunday morning, in time for our return flights to Edmonton in the afternoon.

If needed, the ship has audiovisual equipment we can use, and Internet access is available. It also has a paid laundry service, and the cruise line's bus can pick us up at the Mont Drake Resort where the conference is taking place.

I'll proceed with the booking once you give me your consent.


Reading text 3:

Port Royal Cruises
Your comments are very important to us...

Please take a few moments to comment on your trip with Port Royal Cruises! The feedback we collect will be used to improve services and facilities. Your details will not be shared with any third party. After completing this card, please visit the reception desk on the ship or our administrative office to hand it in.

1. How did you learn about Port Royal Cruises?
It was recommended to me by a colleague.

2. Would you recommend a cruise with us to your friends?
Yes, as well as companies hosting events.

3. What were the best aspects of your trip?
Great onboard facilities, helpful staff, fun sites, excellent gourmet menu from Elijah Bolt, and comfortable lounge.

4. How could your trip have been better?
The laundry service could have been better. Some of my clothes came back wrinkled. Also, the shuttle bus could have been less crowded.

5. Would you like to receive regular e-mail newsletters from Port Royal Cruises? YES ☐ NO ☑

NAME: Reyleen Webb
DATE OF TOUR: June 26-27

56. What does Ms. Webb suggest about the cruise she took?
57. What is mentioned about the H.M.S. Lady Blackbeard?
58. What is the purpose of the e-mail?
59. What is indicated about the comment card?
60. What did Ms. Webb most likely have to do?
Questions 61 - 65:

Reading text 1:



This 950-square-foot apartment is located in the city center in Portsmouth Residential Towers. It contains two bedrooms, a living room, a kitchen and dining area, a bathroom, and a balcony. The residence is conveniently located near a bus stop, a subway station, and a shopping mall. The unit comes with a space in the building's parking garage, the cost of which is included in the $1,900 monthly rental fee. New wallpaper will be installed for the new resident. The apartment will be ready to move into as soon as this work is finished on August 30. Contracts are for one or two years with the possibility of an extension. A one-month security deposit is required along with a reference from a previous landlord. To book a viewing, please contact George Lee at, or call him at 555-0393.

Reading text 2:

From: Neil Kaplan (555-3004)
To: George Lee (555-0393)

Received: May 25, 4:10 P.M.

Thank you for showing me the three apartment units this morning. I'm interested in renting the one on Mapleton Street. I understand that the owner needs a reference prior to signing any agreement. He is free to contact Miranda Chase at She's the proprietor of the studio apartment I currently rent in Tanner Hill Condominiums. I am prepared to sign a two-year contract and move into the unit as soon as the new wallpaper has been put up. Thank you.

Reading text 3:

NOTICE: All Tenants

Tanner Hill Condominiums' underground parking facility will undergo resurfacing this week. The work will begin on Monday, May 30, and last until Friday. The facility will be inaccessible not only during this time but also on the weekend as the concrete requires time to set properly. Tenants may once again park their vehicles in the garage on Monday, June 6.

Tenants should move their vehicles one day before the work begins, to the Downtown Parkade located across the road at 168 Beauregard Avenue. Simply pick up a temporary pass from the facility's ticket office, and display it on your vehicle's windshield.

We apologize for any inconvenience and disturbance the work may cause. For more details, contact the building's administrative office at 555-4958 during its operating hours of 8 A.M. to 4 P.M., from Monday to Friday.

61. What is included in the advertised apartment's rental fee?
62. What is implied about Mr. Kaplan?
63. Who is Miranda Chase?
64. What will Mr. Kaplan probably have to do on May 29?
65. What is indicated about Tanner Hill Condominiums?
Questions 66 - 70:

Reading text 1:


Company: SuperCAD International
Location: Portland, ME 04101
Job Type: Temporary
Classification: Full Time
Salary Range: $25,000 - 30,000

We currently have an opening for a JUNIOR-LEVEL CIVIL ENGINEER. Suitable candidates should have a bachelor's degree in Civil/Structural Engineering and experience with structural steel. Starting with a six-month contract, leading to permanent, full-time position. Experience is a plus, but not a must. Apply for this job at Call SuperCAD HR Manager Chris Galliano at 800-542-8347 x205 for location and details.

Reading text 2:

Re: Job Posting A9872
Attachment: pauldafoeresume.doc (43 KB)

Dear Mr. Galliano,
I am writing in response to the job posting on, regarding an available position at your firm as a junior civil engineer. I am interested in being considered for this position, as it is very much in line with my present career objectives. I also feel that I have sufficient credentials to warrant your serious consideration.
As you will be able to judge for yourself by referring to the attached copy of my resume, I have ample experience in the engineering industry to meet the requirements of the job and to enable me to succeed as a member of your team. Please allow me to highlight the following:

M.S. Structural Engineering and Structural mechanics, University of California, Berkeley
B.S. Civil Engineering, University of California, Davis (Highest Honors)

1998-2004 Junior Civil Engineer with Karl Kennedy & Associates, Inc.
Provided civil engineering, structural engineering, consulting, failure analysis, forensic engineering, and related expertise to a wide variety of clients.
If it appears that my qualifications meet your current needs, I would welcome the opportunity to meet with you to discuss employment possibilities in more detail.

Should you require any additional information, or if you would like to meet with me for an interview, please do not hesitate to contact me at (426)630-4483.
Thank you for your time and consideration, and I look forward to hearing from you.

Paul Dafoe

66. What type of job is being advertised?
67. What are applicants asked to do?
68. How much experience is required to apply for this job?
69. What is Mr. Dafoe's purpose in writing this e-mail?
70. What qualifications for this job does Paul Dafoe NOT have?

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