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Đề thi thử TOEIC: Mã đề SKIRT

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Questions 1 - 3:

Reading text:

Career Development

Many career experts agree _____(1) the best time to look for a new job is while comfortably working in your old one.

_____(2) you're starting to feel unchallenged in your present position, you may be ready for a promotion to the next level.

If there aren't many career advancement opportunities where you work, the best next step may be to look for a new job elsewhere.

Nowadays, it's up to you to take control of your professional future and make sure you are progressing wisely down the right career path.

Here are some useful tips _____(3) can help you make better decisions.

1. (1)
2. (2)
3. (3)
Questions 4 - 6:

Reading text:

Do you have what it takes to become a professional chef? The first requirement, of course, is an interest in the _____(1) arts.

There is no point in becoming a chef if you don't love fine food. You will also need to be willing to work long hours because this is a very _____(2) profession.

In addition, you will need leadership qualities. A working chef has _____(3) the work of everone in the kitchen.

4. (1)
5. (2)
6. (3)
Questions 7 - 9:

Reading text:

State Department of Health

Dear Parents,

I am writing this letter to notify you of the change in a checkup schedule which has been moved up to Friday October 19, instead of Wednesday October 17. If this day _____(1) convenient for you, please speak with our coordinator.

In addition, please note that the office phone number has also been changed. It is _____(2) (518)437-8329.

We are trying our best to respond with timely _____(3) and accuracy.

Sorry again for the inconvenience. For more information, please contact Donna Maser, the program coordinator, at (518)427-5961.

7. (1)
8. (2)
9. (3)
Questions 10 - 13:

Reading text:

To: / From:
Date: August 30

Dear Ms. Condie,

We acknowledge the receipt of your e-mail and sincerely apologize for the delay in your order. However, we want you to know that the delay was in no way caused by _____(1) negligence.

The recent storm which struck the northern region unavoidably halted all shipping at the Barrington port, resulting in delays of at least one week. Unfortunately, we were unable to prevent this _____(2) delay despite our efforts to keep the delivery date.

_____(3). You will receive a full refund, which will be deposited _____(4) September 3 and 5. We offer our sincere apologies again.

Yours truly,
Rosana Tsu

10. (1)
11. (2)
12. (3)
13. (4)


Questions 14 - 15:

Reading text:

Centennial Electronics Distribution
438 Swinn Avenue
Mount Pleasant, Michigan
Phone: 1.888.566.8431
Fax: 482.566.8437

May 3, 2006
Mr. Bryan Redding
Karnes Electrical Outlets, Inc.
4877 Firefly Circle
Honolulu, Hawaii

Dear Mr. Redding:

I would like to thank you for inviting me to participate in your annual charity ball on July 15. It will be a pleasure and a privilege to attend the event. Karnes has garnered quite a reputation within the industry and the nation for being a charitable organization. We at Centennial, feel that giving back to the community is the key to our success.

If you have no objections, I will be accompanied by Centennial's vice-president of our foundation, Sydney Price. She is responsible for keeping our company involved in a number of service organizations and for creating a support system for our own foundation, which provides electronic equipment to schools with minimal funding around the US. We are both looking forward to meeting you on July 15. Our executive assistant will be contacting you regarding our travel plans and making arrangements with you for a personal meeting regarding our new product lines.

Thank you

Janice Kensington
Vice-president of Marketing

14. What is the main purpose of this letter?
15. Why is Ms. Kensington go to Hawaii?
Questions 16 - 19:

Reading text:

Hilda Jacobsen [9:37 A.M.]
Larry, how's your schedule looking for the week? Anything major going on?


Larry Boyd [9:39 A.M.]
Not really. I was planning to spend most of my time working on the Hanifan project, but there's no rush. They don't need my designs for their office interior for another two weeks.


Larry Boyd [9:40 A.M.]
Something I can help you with?


Hilda Jacobsen [9:42 A.M.]
I was wondering if you would be free to join me in the city on Wednesday to meet some representatives from Digitek. I'll be pitching a lobby renovation idea to them. I really want their company as a client, so I think it would be great if you were there for support. You could help direct the conversation to my proposal's selling points just in case I forget something.


Larry Boyd [9:42 A.M.]
I hear you. What time on Wednesday is this meeting?


Hilda Jacobsen [9:43 A.M.]
It's at 10:30 A.M. We can take my car from here. I'll buy you lunch when we're done.


Larry Boyd [9:44 A.M.]
It's a deal. I'll see you on Wednesday. We'll be coming back to the office, right?


Hilda Jacobsen [9:45 A.M.]
Yes. I will e-mail you more details about the project in a moment. Thanks!

16. What is suggested about Mr. Boyd?
17. What is true about Ms. Jacobsen?
18. At 9:44 A.M., what does Mr. Boyd mean when he writes, "It's a deal"?
19. What will Mr. Boyd do after lunch on Wednesday?
Questions 20 - 22:

Reading text:

Attention All Employees!

The executives at Juniper Insurance have decided to purchase mobile phones for all employees. They are hoping that the new phones will improve communication between members of different departments. The company will be purchasing forty-seven TM-161 cell phones from Globalphone Inc. at the end of July. You will receive your new phone during the first week of August. Each employee will be given 200 minutes free each month. If you use more than your monthly limit, you will be charged an additional $25 each month. We understand that this is a new policy that may potentially be problematic, so we welcome any comments or suggestions you may have. To monitor the new phone system's effectiveness, we will be asking employees to fill out a survey. The date for this survey has not been chosen yet. However, it will most likely take place during the third week of August. Also, employees with other suggestions about how to help employees communicate better should fill out an Employee Comments Form, which can be obtained from Betty Gill in the Human Resources Department.

20. What does the company plan to do in July?
21. How will the company evaluate the effectiveness of the strategy?
22. Why would someone contact Betty Gill?
Questions 23 - 25:

Reading text:

To: Barbara Clemons
From: Susan Poletti
Date: January 16
Subject: Employee E-mail

Dear Ms. Clemons,

Thank you for your kind e-mail regarding the service you received from one of our employees. A copy of your e-mail has been forwarded to the Personnel Department and will be included in the employee's file.

It is so rare that a customer takes the time to express her appreciation of our service. In fact, I was so touched by your action that I feel inclined to reward you.

Please accept the enclosed voucher, which, when presented, will entitle the bearer to a ten percent discount on any merchandise in our store.

This is but a small token of our appreciation of customers like you. Our company's success depends on your satisfaction, and with your support we will continue to grow and prosper in this competitive marketplace.

Again, on behalf of everyone at Fine Clothes, thank you for your praise.

Susan Poletti
Director, Customer Services

23. What is the purpose of the e-mail?
24. What is included in the e-mail?
25. What can be inferred about Susan Poletti?
Questions 26 - 29:

Reading text:

Bluecoats Look to a Brighter Future

Last night the management of the Kansas City Bluecoats finally made the long-expected announcement that the team will be moving into a new stadium in a suburb just within the city limits of Kansas City. -[1]-.

The Bluecoats were one of the top teams in American football two decades ago, winning the national championship once and making it to the final game on another occasion. -[2]-. But recent years have been more difficult, with disappointing placements in the league and a dwindling fan base that has been attracted to other more successful sports teams in the region.

Moving will allow for cheaper ticket prices, more parking spaces, and easier access from other areas. -[3]-. As for the team, it will get to train using state-of-the-art facilities. Work will begin on the currently unnamed new stadium this month and is expected to be finished within two years.

Kansas City mayor Lester Hickman celebrated the team's move, saying, "This is great news for the team, and we look forward to helping the Bluecoats rise back up to their previous levels of success." -[4]-.

26. What is the article mainly about?
27. What is mentioned about the Kansas City Bluecoats?
28. What is true about the new stadium?
29. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Fans and out-of-town supporters will be better served by these changes."
Questions 30 - 33:

Reading text:

Received: Monday, June 4th, at 8:32 p.m.
Re: Appointment Cancellation

Mr. Walker,
I apologize for having to cancel our appointment last Friday at the last minute. There was some urgent business at another job site, and I had to attend to it personally. I hope that we can reschedule for sometime next week.
Also, in your last e-mail you asked for some different options with regard to materials and our turn-around time. The sample books I couriered to you last week are the standard wallpapers that we use - 1.75 meter-wide, printed. But we have also started using a new process with large, floor-to-ceiling rolls that produces a papered wall without seams. The papers are the highest grade, and most have silk highlights. As your project is a luxury apartment complex, these products may better suit your needs. This is a specialty process, requiring special equipment, and so there would be additional charges on top of our usual labor costs. Since you would be doing so many units in your building, perhaps we could offer you a discounted rate on the labor. I will discuss this possibility with our sales manager and let you know when we meet.
With regards to our turn-around time, using standard-process papers we would be able to complete the 15 units in one week. The seamless wallpaper application process makes use of a large roller mechanism; so, potentially, we could complete the work in 3 days. Again, I am sorry to cancel our appointment. Please let me know at your earliest convenience when you would like to reschedule. Thank you.


Peter Lasco
Sales Rep,
All Walls, Inc.

30. Why was the appointment with Mr. Walker cancelled?
31. What kind of service does this company offer?
32. What did Mr. Lasco do for Mr. Walker the previous week?
33. How long does Mr. Lasco estimate the job will take?
Questions 34 - 36:

Reading text:

Deloit Industries, a leading producer of construction equipment, plans to open another factory in 2007. The new factory will be built in Rayong, Thailand, where a number of other large-scale manufacturing companies are located.

The company's decision was criticized by many local officials, who claim that Deloit Industries plans to exploit local laborers. In the last decade, many companies have migrated to Thailand because the country's average wages are significantly less than those in North America and Europe. By operating in Thailand, companies are able to decrease their annual expenditures and increase profitability.

Unfortunately, these profits do not always benefit the local communities. According to a company spokesman, however, Deloit Industries will implement a couple of strategies that will benefit the local laborers and their families. Among these "positive plans" are providing health insurance for employees and their families, and giving academic scholarships to employees' children.

The company has implemented similar strategies for employees working at its mines in South Africa, processing plants in the Philippines, and packaging faciities in Brazil. In each place, the company has attempted to hire local workers and integrate itself into the local community. In July, the company hosted a charity event in Buenos Aires, Argentina, to raise money for local schools.

34. According to the article, why has Deloit Industries' decision been criticized?
35. What does Deloit Industries plan to do at the facility in Rayong?
36. What is NOT mentioned as another one of Deloit Industries' businesses?
Questions 37 - 39:

Reading text:

To: Sofia Elliot
From: Oskar Viren
Date: August 13, Monday
Subject: re: Request

Dear Ms. Elliot,

Thank you for contacting us on August 9 to report that you have not yet received a response regarding the online message you sent to us on August 4. Your message, which mentions that you received shoes in the wrong size on August 2, was processed today after a delay caused by a technical issue with our online server.

You may already know that return requests made due to problems caused by Valverde Shoes are processed free of charge. In addition, we will provide you with a $20 discount coupon to apologize for the inconvenience we have caused you. Please log in to our Web site to claim it. —[1]—.

To return your shoes, please download a return request form from our Web site, print it, and fill it out. —[2]—. In the original package, you will see a prepaid shipping label. —[3]—. You must include the shoes, the original receipt, and a completed return request form in your shipment. —[4]—. Make sure to have the package delivered to us by August 20.

Truly yours,
Oskar Viren
Customer Service, Valverde Shoes

37. What is implied about Valverde Shoes?
38. When did Ms. Elliot first report a problem with her order to Valverde Shoes?
39. In which of the positions marked [1], [2], [3] and [4] does the following sentence best belong? “It should be glued on top of your shipment when being sent as our office address is printed on it.”
Questions 40 - 42:

Reading text:

Ms. Marie Faubert 
95 Jackson Crescent 
Phoenix, AZ 04-55000 

Dear Ms. Faubert, 

On behalf of Sylvan House Wares, I would like to apologize for the damaged trays you received. We always try to package all shipments to the best of our abilities, but these accidents still happen on occasion. I have asked for shipping department to send you some replacements as soon as possible.

You will find with this letter a return kit. This includes the box, packing materials and an address label. Please use the kit to send back the damaged goods to our company. The postage has been prepaid so you only need to pack the trays and call the delivery company. I am also enclosing a $20 gift certificate to make up for any inconvenience.

Again, I apologize for this inconvenience and value your business. 

Sincerely yours,
Barbara Bell
Sales Manager 
Sylvan House Wares 

40. What problem was reported to Ms. Bell?
41. What is included with the letter?
42. What is Ms. Faubert instructed to do?
Questions 43 - 46:

Reading text:

Cheryl Stone [3:48] I just got a message from Mr. Baker saying that his flight has been delayed until 9 P.M. Weather conditions are terrible there in Chicago.
Allan Franklin [3:50] Really? But he's supposed to make a presentation to the executives from Harper Telecom today!
Maurice Wood [3:51] I've got all the visuals ready. But it would be problematic if we don't have a speaker.
Allan Franklin [3:52] That's an understatement. We need this contract. Otherwise, we may not meet our sales target for the year.
Cheryl Stone [3:54] Can't we do the presentation ourselves?
Allan Franklin [3:55] I'm not sure. There are several firms competing for the contract we are trying to get. Harper Telecom could decide to give the contract to someone else if they aren't impressed with our presentation.
Cheryl Stone [3:57] I think I could do the speaking, but without Mr. Baker's technical background and expertise, our proposal might not sound very convincing. What do you think?
Allan Franklin [3:58] I agree with you. I think it would be better to call Harper Telecom and try to convince them to listen to his pitch tomorrow morning. That might be our best option.
Cheryl Stone [3:59] I'm on it. I'll let you know how it goes.

43. What is suggested about the presentation?
44. What can be inferred about Harper Telecom?
45. What is mentioned about Mr. Baker?
46. At 3:59, what does Ms. Stone mean when she writes, "I'm on it"?


Questions 47 - 51:

Reading text 1:

Art Vibe Magazine

The remodeling of Brayman Museum of Art (BMA) has finally concluded, and the facility will reopen on Wednesday, September 26. This will be commemorated by a ceremony taking place on the front lawn of the museum, with a short speech by museum curator Jane Wellington. Ms. Wellington will talk about the progress BMA has made over its 50 years in the city of Auckland. She will also introduce the museum's new special exhibition, France in Focus, beginning that day, which features artifacts from Europe's ancient Gallic tribes. This traveling exhibition received terrific reviews from French publications when it first opened in Paris, and after the show at the BMA, it will go on to Sydney and then Perth. Tickets for the exhibit are $12 and may be reserved in advance at The museum will also be offering the special admission price of $5 for children aged 10 and under instead of its regular $7 for the duration of the exhibit. Inquiries may be directed to BMA's public relations specialist, Henry Kang, at 555-1288.

Reading text 2:

Brayman Museum of Art
Confirmation of Payment

Today's Date: August 17
Guest Name: Kerry Rosales
Exhibition Description: France in Focus
Admission Date: September 26

Description Amount Unit Price Total Price
Regular Ticket 1 $12 $12
Special Ticket 2 $5 $10

Payment Confirmation Number: 347792R

If you've made an advance purchase, please be sure to present this receipt to the museum offical collecting tickets when entering the exhibition. Admission will be allowed daily between the hours of 8 A.M. and 3 P.M.

Reading text 3:

To: Henry Kang
From: Jane Wellington
Date: September 10
Subject: Important change

Hi Henry,

I've got an urgent request. Unfortunately, I received a call this morning, and there will be a delay with the France in Focus exhibition. Some of the artifacts have been held up at customs. Apparently, the agents must see further documentation before they can release the items to us. We're getting the necessary paperwork, but it won't be processed in time for the show. The items should start arriving here at the museum the day after our exhibition is scheduled to open. Accordingly, the opening must be delayed by at least two weeks. I'll need you to contact those who purchased exhibition tickets in advance. Assure them that they may use the same tickets to gain admission on the new opening date but that they also have the option of getting their money back.

Let me know if you have questions.

Jane Wellington
Brayman Museum of Art, Curator

47. What is the main topic of the article?
48. What is indicated about Ms. Rosales?
49. What are those who purchase tickets in advance asked to bring to the exhibition?
50. What is suggested about the Brayman Museum of Art?
51. What are those who already have tickets entitled to?
Questions 52 - 56:

Reading text 1:

Subject: software training


As you know, we have decided to replace our old software with a new program that will facilitate our work better. Although the new software is not technically difficult to use, it is significantly different from our old software. The entire staff will need to be trained to use it. Of course, not everyone can attend a training session together, because we need some staff members to be in the office at all times. The trainer suggests that each person attend one training session and one follow-up session. The sessions will last three to four hours each. The trainer can be here once a week. Please develop a training schedule so that everyone can be trained over the next two months. Thank you.


Reading text 2:

Subject: re: software training


I have written up a schedule that will facilitate the training process. There will be eight weekly training sessions all together. Since we have four departments, the easiest way is to send one person from each department to each training session during the first month. Of course it will be a different person each week. We can repeat the process during the second month for the follow-up sessions. This way everyone will have a chance to develop his or her skills on the new software. I am attaching a copy of the schedule. Please let me know what you think.


52. What is true about the new software?
53. Which staff members will be trained to use the new software?
54. How many training sessions will each person attend?
55. The word "skills" of the second e-mail is closest in meaning to
56. The word "replace" of the first e-mail is closest in meaning to
Questions 57 - 60:

Reading text 1:

To: All life guards
From: Beachside City Council
Re: Beach rules and competition

The summer season is nearly here, so we would like to remind you about the beach rules. We will put this sign up at every beach. All life guards must keep a copy of the rules in their life-saving kit. Also, we will have a volleyball competition every day this summer. Please do not watch the competition. Keep your eyes on the sea.
Have a great summer!

Reading text 2:

Open: May 31st - August 31st
10:00 a.m. - 9:00 p.m.

. Special volleyball competition between 2:00 and 5:00
. First prize - $200
. All entrants must be over sixteen years old.
. Each team must have two players.
. Each team must have one male and one female.

No animals.
No camping.
No glass bottles.
No cars or motorcycles.
Children under eight years must be with an adult.

57. When is the beach NOT open?
58. Who shouldn't go alone to the beach?
59. Which team would be allowed to play in the competition?
60. Which of the following is NOT true?
Questions 61 - 65:

Reading text 1:

Gunton City Council to Consider Blandfolk Superstore Proposal

At a Gunton City Council meeting on May 2, members listened to a presentation from representatives of Blandfolk Superstore about building a branch locally. The retail giant proposed erecting an outlet measuring 9,500 square meters just within city limits on Medford Avenue. However, the chosen land has not yet been authorized for commercial establishments, so Blandfolk has requested that the property be rezoned. Gunton mayor Claire O’Rourke told representatives that the council would discuss the proposition this month and address it at their next meeting in June. A spokesperson for Blandfolk said the corporation hopes the proposal will pass, emphasizing that the development would provide employment for up to 190 local residents.

Reading text 2:

Gunton Herald

Home | News | Sports | Business | Entertainment | Lifestyle | Opinion | Contact us Trang chủ | Tin tức | Thể thao | Kinh doanh | Giải trí | Đời sống | Ý kiến | Liên hệ

Readers’ Comments

Ronald Pinero posted on May 7:
I am writing in regard to an article printed in your newspaper’s May 3 edition about the construction proposal from Blandfolk Superstore. As a long-time business owner in Gunton, I am concerned. I manage Ballas Boutique, a clothing store in the downtown area, and many of my friends and business acquaintances also operate private shops in the city. Large corporate retailers have forced many smaller stores out of business in other locations where they have opened, even when such establishments have been situated on the outskirts of towns. I’m not sure most businesses like mine will be able to compete without significantly dropping prices and, by extension, the quality of our goods. For now, Gunton is a very vibrant and diverse city, and I hope the mayor and council members will reject the proposal in order to keep it that way.

Reading text 3:

TO: Ronald Pinero (
FROM: Adeline Morris (
SUBJECT: Request from Gunton COC
DATE: May 8

Dear Mr. Pinero,

I came across your comments on the Gunton Herald Web site. Your concern is something the board of the Gunton Chamber of Commerce has been discussing, and we agree that something must be done to protect stores in the downtown area, like yours. On June 3, the city council will be holding a public meeting that some of us will be attending. It would be helpful if you joined us at the event. You could give a short talk describing the concerns you mentioned in your comments. You are welcome to use visual aids, bring supporting documents, and invite others who share our concerns. Please let me know if you would like to participate.

Sincerely yours,

Adeline Morris
Secretary, Gunton Chamber of Commerce

61. What is the article mainly about?
62. What does Mr. Pinero want Ms. O’Rourke to do?
63. In the article, the word "limits" is closest in meaning to.
64. What will take place on June 3?
65. What is indicated about Ms. Morris?
Questions 66 - 70:

Reading text 1:


Coming Soon... Duty-Free Shopping at Botwell Department Store

Botwell Department Store, situated in the heart of Cape Town, is pleased to announce that on April 12 it will be opening a new duty-free store designed for all international travelers. Located on Botwell's fifth floor, the establishment will feature luxury goods such as cosmetics, perfumes, liquors, jewelry, and more. In celebration of the opening, all items by Moreno Luggage and Lydia Cosmetics will be marked down by 20 percent until May 15. To buy any product being sold in the duty-free store, customers will need to provide a passport and a ticket that will be used for an international departure within 28 days. Those who are members of the Botwell Frequent Shopper program can receive an additional 10 percent off all duty-free products.

Reading text 2:


I'm very grateful to everyone for helping to make the first week of our duty-free store a success. Overall, I am pleased with your efforts and with how well the store ran. However, there are a few important things to take note of.

First, I received a number of complaints about our voucher program. Please recall that it is our policy to give vouchers to customers who make purchases totaling $500 or more. These vouchers allow them to take advantage of discounts on our partner establishments' Web sites. Please remember to give one to every eligible customer.

Second, if a member of our frequent shopper program has lost his or her card, we cannot offer the reduced price. However, shoppers may keep their receipts and get reimbursed for the difference once the card has been located or replaced.

Thank you for your attention to these matters, and keep up the good work.

Reading text 3:

Botwell Department Store Receipt

Issued: April 19
To: Emilia Fortich Citizenship: Spanish
Passport number: XCV81324
Flight: Vela Airways VI342
Date of departure: April 21 Destination: Madrid, Spain

Item Quantity Price
Riley leather handbag (plum) 1 $160.00
Lydia Cosmetics lipstick 1 $46.00
Leganz digital camera 1 $258.00
Daphne Boutique scarf 1 $62.00
TOTAL $526.00

Please note:
Cape Town Airport Authority (CTAA) regulations prohibit the transport of more than 100 milliliters of liquids and gels onboard unless the products have been purchased at a duty-free store and secured in a plastic bag bearing the official CTAA seal. Furthermore, note that such items must be removed from luggage when passing through a security checkpoint.

66. What is NOT mentioned about Botwell's new establishment?
67. What is the purpose of the notice?
68. Which product did Ms. Fortich probably buy at a discount?
69. What is true about Ms. Fortich?
70. In the receipt, the word "secured" is closest in meaning to

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