Thi thử TOEIC
Đề thi thử TOEIC: Mã đề STRAIN

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Questions 1 - 3:

Reading text:

First-time home buyers may feel overwhelmed by the process of applying for a mortgage. However, the process of _____(1) money to buy a house is not very complicated.

First, you will have to fill out a form giving information about your financial situation. You need to show that you have a good income. It is also important not to have a lot of _____(2)

If you already owe a lot of money, the bank may hesitate to lend you more. Then, you will have to make a _____(3), usually about 10 percent of the total price of the house.

The bank lends you the rest of the money for the purchase.

1. (1)
2. (2)
3. (3)
Questions 4 - 7:

Reading text:

To: All staff
From: Jessica Houston, Store Manager
Date: Tuesday, March 29 / Subject: Reminders

It has come to my attention that many customers who recently visited our store have complained about the attitudes of some staff members.

Please be reminded that our objective is to bring our customers the best service at all times, and the quality of the service we provide is dependent on each store staff member who _____(1) serves customers.

Let us get back to basics and start by greeting customers with a smile and asking if they need help with anything. _____(2), please do not just walk away after you are done assisting customers. Instead, ask them once more if they need further _____(3).

_____(4). I will be expecting better attitudes from all store staff members and, hopefully, greater satisfaction from our customers as well.

4. (1)
5. (2)
6. (3)
7. (4)
Questions 8 - 11:

Reading text:

Charles Nave 3739 Dale Avenue Seattle, WA 98161

Dear Mr. Nave,

This is in reply to your inquiry about discounts for regular clients. Our company _____(1) offers them, but they are not applicable in all cases. _____(2). Only headquarters has the authority to further reduce the price of your order. Therefore, we _____(3) your request to our staff there and we are waiting to hear back from them. If they provide an estimate, we will send it to you and wait for your approval. It should take just three business days to complete the order after obtaining your _____(4) to proceed. The invoice will be mailed to you separately. We appreciate your understanding.

Sincerely, Edie Harris

8. (1)
9. (2)
10. (3)
11. (4)
Questions 12 - 15:

Reading text:

Attention, all employees,

Please be advised that effective November 12, the intranet portal will be inspected and will therefore be shut down until the inspection is over. The inspection is expected to take about 3 days, as estimated by the technical _____(1) from the IT Department.

This non-periodic inspection will mainly examine the intranet portal’s network, which has consistently been pointed out as a problem despite _____(2) measures to fix it. This time, therefore, we are shutting down the entire portal temporarily for a thorough inspection.

Since all file transfers will be limited while the inspection is taking place, if you need to _____(3) any files, please do so before November 12. _____(4).

12. (1)
13. (2)
14. (3)
15. (4)


Questions 16 - 19:

Reading text:

To: Design Team
From: Donald Karan 
Date: June 14 
Subject: Lunch 

Hello everyone,

I first would like to thank and congratulate you all on your hard work this season. The collection was a great critical success. Because we've been so busy, we haven't had time to sit down together and discuss some different ideas for next season

I'd like to invite everyone to lunch tomorrow at Maharani's. We'll meet at 1 o'clock and this will also give everyone a chance to meet our team's newest member, Antonio Musco. Antonio will be developing a new line of accessories for our company, and I'm sure he will become a valuable member of our team.

If you would like to attend this meeting, please call Eva Green sometime this afternoon so that she can make a reservation at the restaurant. I look forward to seeing you all, and congratulations again on a job well done. 

16. Who probably wrote the memo?
17. What is the purpose of the meeting?
18. For what will Mr. Musco be responsible?
19. Why would employees contact Eva Green?
Questions 20 - 23:

Reading text:

International Interpreter Network

Find the best interpreter for your needs.
Discover resources for document and Web site translation as well.
We offer translation services in over 30 languages.

Search by language (Type in box)

General site search (Type in box)

Home | Services Offered | Languages Covered | Request an Interpreter

We have compiled a vast network of trained experts who speak English and one or more additional languages. All of our experts can translate oral communications to and from English. -[1]-. A select few can also translate written materials such as books, manuals, and Web sites. Each interpreter in our network has passed thorough language testing and completed interpretation skills training. After each concluded project, we collect evaluations from our customers. -[2]-. This is to facilitate quality assurance and ensure that we continue to offer the best services available.

The whole process for securing our services can be carried out on our Web page, making it easy for clients to locate the translator or interpreter best suited for the job. -[3]-. Fill out the online form and tell us about your project or event needs. We'll obtain the best interpreters in our network for you. Prices may vary depending on the interpreter available and the job requirements.

Do you want to become an interpreter-translator in our network? -[4]-. Click here.

20. What is the main purpose of the Web page?
21. What is true about translators at International Interpreter Network?
22. How does the organization maintain the quality of its services?
23. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "To begin, click on the "Request an Interpreter" button."
Questions 24 - 25:

Reading text:

The Smallvilee Department of Transportation (SDT) announced that it will begin construction on a new bus lane downtown. The construction is scheduled to begin at the end of July, a city official said. The new bus lane will provide direct service to the main financial district, and will replace bus lines 3 and 4. Studies have been conducted on traffic patterns and it is expected that the new service will reduce commuting time by 25 percent. Crane Construction has been contracted to build the new lane. Unfortunately, Main St. will be closed from July 22nd to August 30th, while the construction is taking place. The SDT has asked all commuters who drive to work to take 122 Avenue instead of Main Street.

24. What does the SDT say about the new service?
25. What is NOT mentioned in the article?
Questions 26 - 27:

Reading text:

Rivendale Magazine publishes letters to the editor in every issue. Submissions should be no longer than 150 words and should refer to stories that have appeared in the magazine within the last week. All letters must include the writer's name, address and telephone number.

Rivendale Magazine cannot guarantee that all letters will be published. If your letter is chosen, you will be notified within five days. Submissions may also be shortened and edited at the magazine's discretion. Those wishing to make submissions must send them to, or fax them to (210)555-4677. Letters must be submitted by Wednesday 1 p.m. to be eligible for publication in the next week's issue.

26. What is the purpose of this notice?
27. What is suggested about the publication?
Questions 28 - 29:

Reading text:

Dorothy Lee [4:15]
You're the intern in charge of booking Mr. Parker's flight to Las Vegas, right? He asked me to tell you there's been a change, and he needs to leave on June 9 and return on the 14th.


James Harter [4:18]
I haven't done it yet because I need his frequent flier number to check his points balance. I was going to ask for it earlier, but he and the other supervisors are still in a meeting.


Dorothy Lee [4:20]
I've got that information somewhere. I'm his personal assistant, so you can contact me anytime you need details like that. Let me find it.


Dorothy Lee [4:24]
It's KLJO294SB1.


James Harter [4:25]
Got it. I'm checking now.


James Harter [4:28]
He hasn't got enough points to cover a round-trip. Should we still use them?


Dorothy Lee [4:29]
Don't bother. We can save them for a future flight.


James Harter [4:30]
OK. I'll go ahead and make the booking now.


Dorothy Lee [4:30]
Send me the confirmation by e-mail. Thanks, James.

28. Why was Mr. Harter unable to complete a task?
29. At 4:29, what does Ms. Lee mean when she writes, "Don't bother"?
Questions 30 - 33:

Reading text:

Opening Ceremony for New Research Wing

Countydale Hospital is proud to announce that construction on the new 20 million dollar research wing has been completed. To celebrate the occasion, the hospital has decided to hold a special ceremony on Saturday, May 14, at 4 pm. All hospital staff, patients, and city residents are welcome to attend. Below is a basic overview of the schedule of events:

4:00 p.m. - James Rosenthal, Director of Countydale Hospital, will give an introductory speech.

5:00 p.m. - Dr. Merriam Way will discuss the research work that will take place in the new wing.

6:00 p.m. - Gary Paulson Jr., President of Wilson Pharmaceuticals, will talk about his 15 million-dollar contribution to the new wing.

7:00 p.m. - The children of City Elementary School will sing a few songs.

7:30 p.m. - Dr. Steven Fellows, Countydale Chief of Surgery, will cut the ribbon and open the doors.

8:00 p.m. - Patients and staff will be invited to enjoy cake and refreshments in the reception area of the new Paulson Research Wing.

30. What happened to Countydale Hospital recently?
31. Which is NOT true about the ceremony?
32. What can be learned about Gary Paulson Jr. from the schedule?
33. Who will conduct the ribbon cutting ceremony?
Questions 34 - 35:

Reading text:

George Macdonald
I heard a new marketing manager has been appointed.
11:19 A.M.


Adam Daniels
Yes, I heard that, too. Mr. Hann is finally retiring. I’m going to miss him.
11:20 A.M.


George Macdonald
Can you believe Mr. Hann has worked at Fast Tech for almost twenty years? He was a great leader.
11:22 A.M.


Adam Daniels
I cannot agree more.
11:25 A.M.


George Macdonald
It’s too bad to see yet another one of our few remaining original staff members go.
11:26 A.M.


Adam Daniels
You’re right, but I’m sure Ms. Healy will do just as well as Mr. Hann.
11:27 A.M.

34. What is indicated about Fast Tech?
35. At 11:25 A.M., what does Mr. Daniels mean when he writes, “I cannot agree more”?
Questions 36 - 39:

Reading text:

Shannon Grant 6:39 P.M.
Hey guys, we need to sort out who’s going to bring what to our annual birdwatching club outing to Crimson Falls next week.


Thomas Gagne 6:41 P.M.
I’ll bring the kitchen utensils. I think we should all bring our own cutlery instead of using plastic ones to minimize the amount of garbage.


Larry Olson 6:43 P.M.
That’s a good idea.


Shannon Grant 6:46 P.M.
I can bring a tent and some other outdoor equipment. My dad goes rock climbing a lot, so he has loads of outdoor equipment in the garage. I’ll pick up some things from his pile.


Jamie Smith 6:50 P.M.
Sam and I will be in charge of food. We are going grocery shopping tomorrow. Any special requests?


Larry Olson 6:52 P.M.
I’ll bring some extra blankets in case it rains or it gets too cold inside the tent at night.


Shannon Grant 6:53 P.M.
That’s a great idea. Thanks, Larry.


Thomas Gagne 6:53 P.M.
Jamie, don’t forget the marshmallows!


Jamie Smith 6:54 P.M.
You know that will never happen. Even if I did, Sam would definitely be there to remind me.


Sam Lorenzo 6:55 P.M.
Certainly, they are the first on my shopping list.


Shannon Grant 6:56 P.M.
Okay. I will check up with you guys again in two days to go over the final preparations and our activity schedule.

36. What type of event is being prepared for?
37. What is Mr. Lorrenzo supposed to do?
38. What will probably happen a couple of days later?
39. At 6:54 P.M., what does Mr. Smith mean when he writes, “You know that will never happen”?
Questions 40 - 41:

Reading text:

Mitchell Roach [11:27 A.M.]
Hi, Jillian, are you free for lunch this week? I'd like to get your opinion on a new case I've been assigned.


Mitchell Roach [11:27 A.M.]
I understand you were the lead counsel when Brighton Industrials got into a patent dispute with Grant Industries. Ms. Baird has asked me to handle their latest case against Cromwell Holdings.


Jillian Barrera [11:32 A.M.]
Hi, Mitchell. Sorry to keep you waiting. I just finished a meeting with Astoria Enterprises. How does Thursday morning sound? I'm afraid I'm quite busy this week.


Mitchell Roach [11:33 A.M.]
I can do it on Thursday. We could meet for coffee or at the office whenever you're free.


Jillian Barrera [11:33 A.M.]
Why don't you come by my office at 8:30 A.M. for coffee? I have about an hour before my first appointment in the morning.


Mitchell Roach [11:34 A.M.]
That's perfect for me as well. I really appreciate you taking the time to do this.


Jillian Barrera [11:36 A.M.]
I'm happy to help. I'm fairly familiar with Brighton now, so I may have some good suggestions for you.


Mitchell Roach [11:37 A.M.]
I'm sure you'll be a great help. In fact, Ms. Baird explicitly recommended that I contact you.

40. Which company has Mr. Roach been asked to represent?
41. At 11:34 A.M., what does Mr. Roach mean when he writes, "That's perfect for me as well"?
Questions 42 - 45: refer to the following advertisement.

Reading text:

The Manor at Aldous Street
in one of Barchester's most livable neighborhoods

Parkhurst's newest apartment building offers city life at its most comfortable and convenient. The Manor at Aldous Street has a wide array of shops and fine restaurant just outside its door. And for commuters to the city center, public transportation is available at the Queens Landing station, just a short walk to the north.

Our apartment units range from one to three bedrooms. Each units has the following:
a full-sized kitchen complete with newly installed refrigerator, oven, and dishwashing machine; a dining room separate from the kitchen; and a spacious sitting room with balcony access.

Residents will also have access to complimentary high-speed Internet, shared laundry facilities, and, for an additional monthly fee, the parking garage.

Tour an apartment at The Manor at Aldous Street today. Call Henman Estate Agents at 0430-555-0108 to schedule an appointment.

Visit our Web site at www. henmanestateagents. com. au/themanorataldousstreet for apartment floor plans, photos of the building, and a map of the Parkhurst neighborhood.
Units will be available beginning on April 1.

42. What is being advertised?
43. How is the Parkhurst neighborhood described?
44. What is suggested about the units at The Manor?
45. What is NOT available on the Henman Web site?


Questions 46 - 50:

Reading text 1:


To: All new hires
From: Edwin Mallory, Human Resources Director
Re: Training session

All new hires are required to attend a training session which will take place on Friday, October 12 from 9:30 A.M until 3:30 P.M. The session will be conducted in Meeting Room 3, and lunch will be provided. During the session you will get an overview of company policies and procedures. You will also be updated on changes in the benefits package and learn about professional development opportunities you will be required to participate in so that you can keep up with changes in your field. Attendance at this training is mandatory for everyone hired since June of this year. There will be no excuses.

Reading text 2:

To: Edwin Mallory
From: Amelia Foote
Subject: Training session

Dear Mr. Mallory,

I just learned from your memo that I will be required to attend the training session on October 12. Unfortunately, I had already planned to be out of the office that week attending my niece's wedding. My supervisor has given me permission to take that time off, and I have already purchased my plane tickets. I didn't know about the date of the training session when I set up these plans, and it will be very difficult to change them now. My mentor suggested that I ask you for permission to miss this training session. I am willing to attend the next session instead. I hope you don't reject this offer. It is very important to me to be able to attend this family event. Thank you.

Amelia Foote

46. How long will the training session last?
47. Who must attend the training session?
48. Why doesn't Amelia Foote want to attend the training session?
49. The word "conducted" of the memo is closest in meaning to
50. The word "reject" of the e-mail is closest in meaning to
Questions 51 - 55:

Reading text 1:


Midsummer Day's Dream
Krall's first recorded album from the 1980s is a collection of mostly self-written songs, with some composed by collaborator Ken Lewes. The album sold 3.5 million copies and propelled Krall to fame.

Listen Here
In her second album, Krall collaborated again with Ken Lewes, and two songs they wrote together became number one hits. The album's strong social commentary appealed to many fans.

The Temptation
Many called Krall's third album her best work yet, citing the interesting musical arrangements and intelligent lyrics written by Ken Lewes. Despite receiving the most critical acclaim, the album sold only moderately well and "Bright Days Ahead" was the sole song on it to make the top ten list.

Little Thoughts
After taking a break from the industry, Krall came back with this reflective album. Critical reviews were mixed, but fans appreciated its similarity to some of Krall's early work. The album sold 28 million copies, and all songs were written in collaboration with Ken Lewes.

On The Whole: For her fifth release, Krall has re-recorded ten of her most famous songs with a live orchestra. The album contains two new songs written by Krall and Lewes.

Reading text 2:


Join us every Sunday at 7:30 P.M. for a livestream broadcast of Music Talk with Melissa! Catch up on old shows by clicking on the "Episodes" tab above.

Weekly show for: August 9

Join Melissa Oliver for song reviews, music news, and a live interview with musician and songwriter Shawna Krall. Born in Halifax, Nova Scotia, Krall's career has spanned decades. She will be here to perform one of two new songs from her fifth album, which was written with partner Ken Lewes. Entitled "The Beginning of the End," the song is already at number three on world music charts. She will also discuss her previous work and plans for an international tour starting on August 28. The episode will be rebroadcast at the same time on August 10 and 11.

Reading text 3:

TO: Melissa Oliver
FROM: Brian Rivers
SUBJECT: Work offer
DATE: August 12

Dear Ms. Oliver,

I produce and direct documentary programs for The Music Network. I am currently working on preparations for a series about popular musicians that have been culturally influential. We hope to interview many artists like Ms. Krall on our show. I missed your livestream interview with Ms. Krall but caught the episode on its next showing and thoroughly enjoyed it. I was very impressed with your rapport with Ms. Krall.

I am looking to cast an interviewer for our series. My colleagues and I would like to know if you would be interested in filling this role. If so, I can provide you with further details.


Brian Rivers

51. What is stated about Ms. Krall?
52. Which of Ms. Krall's albums did critics like best?
53. What is true about On the Whole?
54. What does Mr. Rivers ask Ms. Oliver to do?
55. When did Mr. Rivers watch Ms. Krall's interview?
Questions 56 - 60:

Reading text 1:

From: Gail Rogers(
To: John Harlow (
Date: June 21
Subject: Problems with the network

Dear Mr. Harlow,

I don't know if you've received other complaints already this morning, but at the moment I'm being denied access to the company's network. I've never experienced something like this before. My co-worker, Jim Stevens, said he was having the same problem. When I enter my employee ID and password, I receive this message: Employee ID invalid. I'm positive that I'm entering the correct ID, so I don't know why I can't access the network. I tried to contact the Computer Technician, but he hasn't replied to my emails. I was hoping that you would be able to help me, since you're the Technology Supervisor. I would really appreciate any assistance you can provide at this time.


Reading text 2:

From: John Harlow (
To: Gail Rogers (
Date: June 21
Subject: Re: Problems with the network

Hi Gail,

I'm sorry that I did not reply sooner, but one of the computers on the fifth floor unexpectedly shut down and I had to investigate the cause. Our Computer Technician, Thomas Benson, has the flu and will not be in the office for the rest of the week. I have heard from many other employees today, and they all mentioned the same error message. I think the problem might be that we updated our computer security system, but I can't be certain until I do a little more research. I'm not sure why, but we seem to be having a lot of problems with our computers lately. This is the tenth complaint I've received this morning. I have scheduled a meeting with the Administrative Supervisor, Philip Downs, at 3 p.m. He should be able to tell me how to fix the problem. Usually, the kind of error message you describe appears when there is something wrong with the security settings. In the meantime, I recommend that you save all of your current files on a hard disk because there is a possibility that we will have to erase your hard drive. If you have any questions before 5 p.m., you can reach me at ext. #5498.

John Harlow
Technology Supervisor

56. What is TRUE about Gail Rogers' computer problem?
57. Who did Gail Rogers try to contact first?
58. In the first e-mail, the word "denied" is closest in meaning to
59. How does John Harlow plan to resolve the problem?
60. What is Gail Rogers advised to do?
Questions 61 - 65:

Reading text 1:

"Making your world more organized"


To: Millicent Pensky
752 Montrose Avenue
Proctorville, VT

Date: November 10, 20--

Initial consultation fees
Organizing four closets
$   75
$  800
$  225
Total due $ 1100

Thank you for doing business with us.

Please pay by November 30. A 10 percent late fee will be imposed on late payments.

Reading text 2:

November 15, 20--

Clary Closets
18 North Main Street
Chester, VT

Dear Ms. Clary,

I am writing to dispute the charges on the invoice I recently received from your company. The invoice contained several mistakes. First I was told that I would not be charged an initial consultation fee if I decided to use your services. Since I did go ahead and hire you to organize my closets I should not have to pay this fee. Second the final charge for organizing my four closets was $250 higher than the original estimate. I think this is too much and that I should be charged no more than the original estimate. Finally, I was charged for supplies that you ordered without my authorization. I could have obtained these same supplies myself at a lower price. Since I did not authorize this charge I think I should pay a lower price for the supplies.

I chose Clary Closets to organize my closets because several of my friends and business associates have been satisfied customers of yours. However I find it difficult to believe that an organizing business can be so inefficient when it comes to invoices. Please rectify these mistakes and send me a corrected invoice promptly.


Millicent Pensky

61. What did Ms. Pensky hire Ms. Clary to do?
62. According to the terms of the invoice, how much will Ms. Pensky owe if she pays on December 1?
63. How much was the original estimate?
64. The word "dispute" of the letter is closest in meaning to
65. The word "rectify" of the letter is closest in meaning to
Questions 66 - 70:

Reading text 1:

To: Fran Morris(
From: Jerry Sprigs(
Subject: Delivery Request

Dear Ms. Morris,

I am writing to inform you that the McGuiness Women's Foundation Luncheon, which was scheduled to take place this Saturday at 3 p.m., has been postponed to Sunday at 2 p.m., due to predictions of showers. Therefore, I would like to change the delivery time for the flower arrangements we ordered. Would you be able to deliver the flowers either Saturday morning, or between 2:00 p.m. and 4:00 p.m. Saturday afternoon? Also, if you choose to deliver the flowers on Saturday afternoon, please do not take the flowers to the Club House; we will be hosting a charity lunch for the Rotary Club at that time, and the area will be full of people. Instead, could you please bring the flowers to the Maintenance building next to the botanical gardens? If you can bring the flowers in the morning, just take them directly to the Club House as we originally discussed. Please e-mail me immediately to confirm these changes.

Jerry Sprigs
Manager, Irving Country Club

Reading text 2:

To: Jerry Sprigs(
From: Fran Morris(
Subject: RE: Delivery Request

Dear Mr. Sprigs,

I received your request to change the date and time we deliver your flowers. Unfortunately, we are completely booked in the afternoon on Saturday and will not be able to deliver the flowers at the time you requested. We would be happy to deliver the flowers between 10:00 a.m. and 12 p.m. on Saturday. Also, I should inform you that Friendly Flowers charges $25 for any changes that are made to orders on such short notice. I apologize for this inconvenience, but it helps us provide the most reliable service possible. I will be out of the office this afternoon, so please call me on my cell phone at 369-654-9876.

Fran Morris
Owner, Friendly Flowers

66. Why does Jerry Sprigs want to change the delivery time?
67. What is TRUE about the Irving Country Club?
68. What should Mr. Sprigs do to change an order?
69. In the second e-mail, the word "reliable" is closest in meaning to
70. How will Fran Morris most likely deliver the flowers?

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