Đề thi TOEIC rút gọn ngày 09/10/2026

To: Joyce Whittaker From: Douglass Underhill Subject: Advice Request

Hi Joyce,

I got the voicemail you left asking me for some business advice. You _____(1) that your restaurant seems to be losing customers lately, and that you think the source of the problem is several chain restaurants opening up in the same area. I looked at your restaurant's website as you asked me to. Fortunately, I think I can be of _____(2) to you. I think that one of the main reasons people are leaving is because of the menu. Honestly, your menu is very _____(3), takes up several pages, and has no pictures. People like to have a selection, but you should consider simplifying the menu and maybe also add some pictures of the more popular dishes. _____(4). Of course, you could always try advertising special promotions and promotions such as free appetizers on certain days. That's my advice. I will visit your restaurant to see what happen and find some suggestions for you.

Sincerely,

Douglass Underhill, Business Consultant

Willowbrook Catering
112 Oak Street, Springfield, IL

Invoice: #20458
Invoice date: May 25

Client:
Martin Perez
Greendale Community Center, 78 Main St., Springfield, IL

Description of service:

Subtotal
Service charge (10%)
Tax (8%)
Total: $1,416

Payment due: June 10

*An additional $20 will be charged per day for late payments.

Received: Monday, June 4th, at 8:32 p.m.
From: peter.lasco@allwalls.com
Re: Appointment Cancellation

Mr. Walker,
I apologize for having to cancel our appointment last Friday at the last minute. There was some urgent business at another job site, and I had to attend to it personally. I hope that we can reschedule for sometime next week.
Also, in your last e-mail you asked for some different options with regard to materials and our turn-around time. The sample books I couriered to you last week are the standard wallpapers that we use - 1.75 meter-wide, printed. But we have also started using a new process with large, floor-to-ceiling rolls that produces a papered wall without seams. The papers are the highest grade, and most have silk highlights. As your project is a luxury apartment complex, these products may better suit your needs. This is a specialty process, requiring special equipment, and so there would be additional charges on top of our usual labor costs. Since you would be doing so many units in your building, perhaps we could offer you a discounted rate on the labor. I will discuss this possibility with our sales manager and let you know when we meet.
With regards to our turn-around time, using standard-process papers we would be able to complete the 15 units in one week. The seamless wallpaper application process makes use of a large roller mechanism; so, potentially, we could complete the work in 3 days. Again, I am sorry to cancel our appointment. Please let me know at your earliest convenience when you would like to reschedule. Thank you.

Sincerely,

Peter Lasco
Sales Rep,
All Walls, Inc.

HMG Computer Innovation Conference
Lauren Hunt
Watson and Rye Media
125 Dobson Ave.
Atlanta, GA 54897

Dear Ms. Hunt,

I am pleased to inform you that the eighth annual Computer Innovation Conference will take place from July 22-23 at the Henderson Hotel in Park County, Colorado. This year, we expect to receive as many participants as in previous years: over 3,000 computer specialists from all over the world, including some of the most highly respected individuals in the field. As always, it is our sincerest hope that Watson and Rye Media will participate in the Publisher's Showcase for displaying your latest electronic publishing products, including journals, software, and any other relevant materials.

The exquisite Boulder Room, which will be set up with tables, shelves, electronic equipment and Internet access, will be available for you to display multi-media products. The adjoining Silver Springs Room will be reserved for showcasing printed media, like books and magazines.

If you would like to reserve a space to set up a display, please fill out the registration form enclosed with this letter. Please remember to indicate which room you would like to reserve, and the times that you would like to reserve it for. Also, I should inform you that, due to problems we had last year, all fees must be paid at the time of registration. You should submit everything by June 15th. If you have any questions, please feel free to call me at 514-698-9874, or email me at torson@conference.hmg.com.

Sincerely,

Thomas Orson
Conference Organizer

From: Lauren Hunt (lhunt@wattsonandrye.com)
To: Thomas Orson (torson@conference.hmg.com)
Date: Tuesday, June 8
Subject: Exhibits for HMG Conference

Dear Mr. Orson,

I was very excited to receive your invitation to attend the HMG Computer Innovation Conference. Before I submit the application and fee, however, I would like to ask you an important question about the rules for setting up an exhibit. Since our company handles both electronic and print media products, we would prefer to display our product lines together. Is there any possibility that we would be able to set up both of our exhibits in the Boulder Room?

Thank you so much for your time. I look forward to hearing from you soon.

Lauren Hunt

RIVERSIDE YOGA STUDIO
Summer Flow Retreat

Home | Programs | Summer Retreat | >FAQs | Register

Join our Summer Flow Retreat and save: we are offering the weekend retreat at 20% off for early-bird registrations between June 1 and June 15. The retreat focuses on vinyasa flow, yin sessions, and guided meditation.

To keep the experience intimate, the retreat is limited to 18 participants. Participants must bring their own yoga mat or may rent one from the studio. A downloadable packing list and schedule are available — click here to view the Summer Packing List.

RIVERSIDE YOGA STUDIO
Registration

Home | Programs | Summer Retreat | >FAQs | Registration

To secure a spot, complete the form below and send a $120 deposit. Deposits will be applied to the retreat fee or refunded according to the cancellation policy. "Deposits will be fully refunded if canceled at least 30 days before the retreat." "If canceled between 7 and 29 days before the retreat, 50% of the deposit will be returned." "Cancellations made fewer than 7 days before the retreat are non-refundable."

Name: Marcus Lee
Contact Number: 555-7812
E-mail Address: marcus.lee@riversideyoga.com
Retreat: Summer Flow Retreat
Dates: July 12 to July 14

Accommodation:
- Shared twin room: included
- Private room: $45 extra per night

Equipment & Health Notes:
- Yoga mat rental: Yes
- Foam block: No
- Health: Mild knee pain (will inform instructor at check-in)

I confirm I will "inform instructors of any injuries at check-in." ☑

SUBMIT

Peace by the Riverside ★★★★
Posted by Marcus Lee on August 1

I attended the Summer Flow Retreat and appreciated the mix of active and restorative classes. The small group size allowed the instructor to give personalized adjustments. When I mentioned my knee pain, the instructor modified poses for my knee pain and the studio provided a foam block when I needed one, which let me participate comfortably. Read more...