Test duration: 20 minutes

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READING TEST

PART 5

1. The list of participants _____ posted on the notice board this morning.
2. My name is Seri Moon and I'm writing to _____ my great interest in the position of senior editor at Globe Publishing.
3. The president stated in the press conference that the _____ situation was very serious.
4. While she _____ in systems analysis, we sometimes call on her to speak at client workshops as well.
5. If you are self-employed, you must make sure that you _____ the form indicating how much you have earned.
6. Please _____ your survey results to the director by the date specified at the bottom of the screen.

PART 6

Questions 7 - 10:

Reading text:

To: Henrietta Tomlin From: Charlene Gruden Subject: Upcoming Atlanta Music Festival

Dear Ms. Tomlin,

I regret to _____(1) you that I will not be able to perform at the Atlanta Music Festival next week as originally planned. Due to a family emergency I will be in Kentucky all next week and won't be able to make it to Georgia. Since I thought it might be difficult for you to find a _____(2) to play for one hour, I contacted Mr. Daniel Jordan, one of my colleagues who currently plays in a band _____(3) Twangy Tunes and it is located fairly close to Atlanta. He said that he and his band would love to play at your event. _____(4). Check the attachment for their contact information and a link to their homepage.

Sincerely,

Charlene Gruden, Singer/Songwriter

7. (1)
8. (2)
9. (3)
10. (4)

PART 7

Questions 11 - 12:

Reading text:

Crazy Sam's End of the Year Computer Sale!

Is your old computer just not good enough any more? No problem! Crazy Sam's has just the solution for you! Stop into our store on the corner of Fourth and Central and you'll find desktop PCs for $599-$1099 (monitor included). On the go? Need a laptop? Laptops range from $799 up to $1299. And remember, all of Crazy Sam's computers come with a full range of office software like work processing programs and spreadsheets to get you started. So what are you waiting for? Come into Crazy Sam's today and kiss your old computer goodbye!

11. How much does the most expensive desktop computer cost?
12. What kind of program is a spreadsheet?
Questions 3282

Reading text:

From: Mark Reyes <m.reyes@citylibrary.org>
To: All Patrons <newsletter@citylibrary.org>
Subject: Temporary Closure and Special Event
Date: October 12

Dear Patrons,

Due to renovation of the main reading room, the Central City Library will be closed to the public from Nov 1 through Nov 7.
The book drop outside the main entrance will remain available for returns, but interior access will not be permitted during this time.

Normal hours will resume on Nov 8.
While the library is closed, we will host a virtual author talk with novelist Claire Bennett on Nov 5 at 7:00 PM via Zoom.
The talk is free, but registration is required.
To register, visit the Events page on our website.

We apologize for any inconvenience and look forward to welcoming you back after the renovation.
If you need assistance with account renewals or holds, please contact our staff at service@citylibrary.org.

Sincerely,
Mark Reyes
Director, Central City Library

13. Why was this message sent?
14. What is said about the book drop?
15. What must someone do to attend the author talk?
Questions 16 - 20:
View in compact mode

Reading text 1:

Advanced Financial
244 Harbor Rd.
Portland, ME

June 22, 2007

Dear Mr. Benson,

I have written to you several times over the past two months requesting an explanation on why you have failed to bring your account with us up-to-date.

By ignoring these requests, you are damaging the excellent credit record you had previously maintained with our company. In addition, every month that you fail to pay your account, you receive a $25 late payment fee. As of the date of this letter, your account balance is $235.04.

Unless I hear from you within ten days, I will have no other choice but to turn your account over to a debt collection agency. I am sorry that we must take such drastic action but I am afraid you leave us no choice. You can preserve your credit rating by sending us a check for the amount stated above.

Sincerely,

Ross Gunter
Director of Accounting
Advanced Financial

Reading text 2:

Advanced Financial
244 Harbor Rd.
Portland, ME

July 8, 2007

Dear Mr. Benson

Thank you for your letter. You deserve an explanation for what went wrong in our accounting department, and I hope that this letter will help resolve our recent error. It has taken a lot of time to find out what happened, so please accept our apologies for the delay in this response.

A thorough look at our records revealed that we did receive your April payment on time, as you stated in your letter of June 25. However, it was credited to an account which bears a similar name to yours. Therefore, we began sending you our standard notices requesting payment, in keeping with our routine policy.

I am sorry for all the distress we have caused you. You have been a valued customer of ours for a long time and we appreciate your understanding. To express our sincerest apologies, we would like to send you a $175 gift certificate to The Wilson Spa and Massage Center.

Sincerely,

Ross Gunter
Director of Accounting,
Advanced Financial

16. What is the purpose of the first letter?
17. In the first letter the word "drastic" in paragraph 3, is closest in meaning to
18. What problem did the accounting department discover?
19. How does the company apologize for their mistakes?
20. What can be inferred about Mr. Benson?