Đề thi TOEIC rút gọn ngày 13/11/2026

NOTICE

In order to maintain a professional office environment that is _____(1) to work, all staff members are asked to observe the following guidelines.

. Be _____(2) of your coworkers. When using an open work area, do not speak in loud voices or turn on radios.

. Our clients are important. Do not disrupt your coworkers when they are meeting with clients.

. Remember that the lobby is the first place our clients see when they enter the office. Please _____(3) by doing your best to keep this area clean and neat.

12 Blue Bird Drive
Newark, NJ
064587
12 May 2007

Paul Thorntree
Spotless Cleaner's
145 Market Drive
Newark, NJ

Dear Mr. Thorntree,

I recently had three jackets dry cleaned at Spotless Cleaner's. Unfortunately, when I got home and looked at one of the jackets, I noticed there was a large rip on one of the sleeves. I immediately returned the item to your building on Market Drive, but the sales clerk told me that the company was not responsible for any damages incurred during cleaning. I have been doing business with Spotless Cleaner's for three years and have always received excellent service, but I am quite distressed about this recent incident. I would like the company to pay for the repair of this item, and to give me a full refund on the cost of dry cleaning all three items. Please contact me as soon as possible to discuss the matter. I can be reached Monday to Friday after 6 p.m., and Saturday and Sunday any time. My home number is 632-365-1456. You can also reach me at my office at 653-362-9876.

Regards,
Linda Applebee

"Movies at the Marquis"

The Marquis is proud to announce a repeat of our special feature week. Introduced last month, the special feature week was a great success. We will now be holding this event on a monthly basis.

Classic movies special feature week

Blazing Rules (1956) Western. Kip McVities, Rosie Ranger.
Monday, 6:00 p.m.

The Bilge and the Brine (1943) Drama. Mack O'Jangler, Gregory Ryan.
Wednesday, 7:30 p.m.

Elvis and the Swamp Monster (1978) Comedy. Mike Myhrom, Rupaul.
Friday, 8:00 p.m.

Digstown (1987) Comedy. Lou Gossette, Jr., D.Hasbro Eisenman.
Tuesday through Thursday, 9:00 p.m.

From: Maria Lopez
To: GreenFarm Foods
Subject: Request for samples and in‑store tasting

Hello,

We're planning to introduce several organic sauces at our 5th Avenue location and would like to hold an in‑store tasting for customers. Could you deliver samples of your tomato basil, roasted pepper, and mango chili sauces by Wednesday morning? We would also like someone to demonstrate serving suggestions and answer customers' questions. Please bring a copy of your current price list and any allergen information.

Would Thursday at 11:30 A.M. work for the tasting? We'll need the samples kept cold until the event, so please bring chilled carriers. Also let me know if your representative needs access to our prep kitchen or any utensils.

Regards,
Maria Lopez
Store Manager

From: Daniel Kim
To: Maria Lopez
Subject: Re: Request for samples and in‑store tasting

Hi Maria,

Thanks for contacting GreenFarm Foods. We can deliver the requested sauces on Wednesday morning and will include a printed "price list" and "allergen information" with the shipment. Our regional chef, Elena Rodriguez, will lead the tasting demonstration on Thursday and will bring chilled carriers so the samples remain cold.

Could you confirm the number of staff who will attend and whether Elena will have "access to the prep kitchen" during the event? Also, please let us know if you require any serving utensils; we can bring disposable plates and spoons but not cookware. We look forward to the tasting.

Best regards,
Daniel Kim
Sales Coordinator

TO: Training Team <training@greenfield.com>
FROM: Sara Lin <sara.lin@greenfield.com>
SUBJECT: Change of date for Customer Service Training
DATE: October 5
ATTACHMENT: Training_Agenda_v2.pdf

Hello everyone,

Due to a change in the lead trainer's travel, we need to move the Customer Service Training from October 11 to October 12. The session will be held on October 12 from 9:00 A.M. to 12:00 P.M. I have attached the updated agenda for your review.

Tom — can you run the role-play workshop in the afternoon (1:30–3:00 P.M.)? Also, please confirm whether you will need printed handouts or if we should circulate digital copies only.

Please let HR know the final list of participants by October 8 so we can order catering.

Thanks,
Sara Lin
Training Coordinator

TO: Sara Lin <sara.lin@greenfield.com>
FROM: Facilities & Events <:events@greenfield.com>
SUBJECT: Re: Room and AV for training
DATE: October 6

Hi Sara,

The Lakeside Conference Room is available on October 12 from 8:30 A.M. to 4:00 P.M. We will provide a ceiling-mounted projector, a podium microphone, and a conference phone with web conferencing (supports up to 5 remote participants). We can also set up a laptop station for presenters and two extra tables for materials.

Catering options: continental coffee service with pastries at $6.00 per person, or a full hot breakfast at $12.00 per person. Please confirm the final headcount and any dietary restrictions by October 8.

Best regards,
Facilities & Events

INVOICE Date: October 15

From: Facilities & Events
Greenfield Center, 210 River Road, Suite 200, River City, NY 10010
To: Greenfield Corporation
75 Commerce Lane, 4th Floor, River City, NY 10010

Payment is due within 30 days of the invoice date. Payments may be made by check, credit card, or bank transfer. A late fee of 2% per month will be applied to overdue balances.