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Đề thi thử TOEIC: Mã đề CHURCH

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Questions 1 - 3:

Reading text:

To: Rober Hughes

From: Betsy Wyman

Subject: Re: places to eat

Hi Rob,

I got your message asking for ideas about places to take your clients to dinner. I have a great _____(1) for you.

The Waterfall Room is a fantastic restaurant that just opened on Maple Avenue. The atmosphere is pleasant and the food is very good. The menu features dishes from different countries, so it's a good place to eat if you like _____(2) food.

They also have a dinner special that includes three courses and only costs $30. I really think this is the best place in town to enjoy an _____(3) meal at a reasonable price.

Let me know how you like it.


1. (1)
2. (2)
3. (3)
Questions 4 - 6:

Reading text:

Welcome to the Springflower Radford Hotel.

We are part of the Radford Hotel Group, one of the top hotel chains in the world.

Your comfort is important to us. When you check _____(1), please let us know if you will need any special services during your stay.

A _____(2) will clean your room daily and supply you with fresh linens.

Please notify her if you need any extra supplies for your room. The exercise room and pool are available for the use of all guests. Exercise classes are offered daily. Registration is required in _____(3)

Please see the front desk clerk for more information. You can book city tours through us. See the front desk clerk for a price quote. If you have already made a reservation for a city tour, we can confirm it for you.

Thank you for choosing a Radford Hotel. Have a pleasant stay.

4. (1)
5. (2)
6. (3)
Questions 7 - 10:

Reading text:

September 18

Dear Ms. Murillo,

Thank you for inquiring about our services for obtaining _____(1).

Based on the information in your letter, your daughter may have acquired citizenship by being the child of a U.S. citizen. This will need to be _____(2) through documentation, which was not included with your letter. Your child’s record of birth abroad is considered proof if it was registered with a U.S. consulate or embassy. _____(3), the parent with citizenship must have been living in the United States for at least five years before your child’s birth.

For more information, feel free to visit us. Our Web site provides the address of the local office in your area. Simply click on the state or country you presently live in. _____(4). Please bring all related documents when you visit.


Sonia Esteban

7. (1)
8. (2)
9. (3)
10. (4)
Questions 11 - 13:

Reading text:

Hello, everyone.

I'd like to remind you that Friday next week is "Volunteer Day." Everyone _____(1) the day off to volunteer at a local charity or community center. This is a wonderful opportunity to not only give something back to the community, but also get great publicity. Please make every effort to represent the company with pride.

Human Resources Coordinator Jan Vassell has wirtten up a list of _____(2) charities that need volunteers.

Please take a look at this list and pick out the organization that you would like to support. Make sure that you contact Ms. Vassell right away, as those who reply late may not get their first _____(3).

Thank you.

Glenda Fay, CEO, Holdsmart Inc.

11. (1)
12. (2)
13. (3)


Questions 14 - 16:

Reading text:

Using the RoadRunner Sedan 12's dashboard has never been easier. As with last year's model, the car features an innovative touch screen interface that allows you to control various operations. -[1]-. These include playing music, finding your way with a Global Positioning System (GPS), talking on a speaker-phone, controlling the temperature, and much more. The first time you put the keys in the ignition, the interface will appear and prompt you to select a language. Once you have done this, you are free to use the system.

Each feature of the interface is represented by an icon. For example, to access the GPS, simply press the map icon. This will bring up a digital map with several buttons. Simply type in your destination or say it out loud, and several routes will be suggested. -[2]-. To access other functions, press "MENU" or hit the back arrow to return to the main page.

To connect your mobile phone or any other device to the dashboard, plug one end of a USB cable to the device and the other to the car's USB port. -[3]-. Once it is inserted, a message reading "DEVICE FOUND" should appear. If you want to play music, simply select the song on your device and hit "PLAY."

Please note that the dashboard and all functions switch off automatically when the vehicle's ignition has been turned off. -[4]-. This is done to prevent the car's battery from losing power.

14. According to the manual, what can the dashboard interface do?
15. What does the manual say about connecting a cell phone?
16. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Select your preferred path from the choices provided."
Questions 17 - 20:

Reading text:

Clara Dalton [2:01 P.M.] Good afternoon, everyone. As I'm sure you all heard on Monday, the board of directors has scheduled the opening of the Erik Masterson art exhibit for next month. We need to start letting people know about it, and I'd like to get a sense of how everything's going.
Aaron Cobble [2:04 P.M.] I finished designing the personalized invitations for everyone who attended our last exhibition, but the mailing list hasn't been compiled yet. George, do you think this might cause any problems?
George Duffy [2:10 P.M.] A delay of one day is fine. But the guests should receive their invitations before Saturday when we publish a press release about the opening. So, we need to get them to the courier by Thursday at the very latest.
Clara Dalton [2:12 P.M.] All right. I'll ask Steven to take care of it. Deborah, how about the posters?
Deborah Emerson [2:14 P.M.] They're ready to be printed. Do you have any thoughts on where I should tell our volunteers to put them up?
Clara Dalton [2:16 P.M.] I've heard that Masterson's work is popular with college students.
Deborah Emerson [2:20 P.M.] Oh, what about Randall University? The gallery is within walking distance of it.
Clara Dalton [2:21 P.M.] That sounds great. Maybe we should give a presentation on campus to promote the exhibit as well.
Deborah Emerson [2:22 P.M.] Sure. I'll call the university to check on that.

17. What kind of organization does Ms. Dalton most likely work for?
18. When will the event be formally announced?
19. At 2:20 P.M., what does Ms. Emerson mean when she writes, "what about Randall University"?
20. What is NOT mentioned as a method of publicizing the opening?
Questions 21 - 23:

Reading text:

To: John Miller
From: Linda Tillman
Subject: Photos

Dear Mr. Miller,

Your customer record stated that you preferred to be contacted by e-mail, so I am e-mailing you to say that your photographs will not be ready for Saturday at 3 p.m. as discussed. One of our processing machines broke down yesterday. The repairman said the new part has to be specially ordered, and probably won't arrive for another four to five days. This means that the Belltown branch of Ace Photos only has one machine to process nearly 150 different orders. I noticed that you marked your order as "URGENT" on the processing request form; however, due to the circumstances our 24 hour service is no longer available. Your photos will probably be ready by Tuesday morning at the earliest. If you would rather have your photos processed at another Ace Photos location, we would be happy to mail them for you. We will cover all the delivery charges, and have the photos mailed directly to you when they are finished. Also, we would like to offer you $15 off the total order cost to compensate for any inconvenience this problem may have caused. Please call me at 1-800-652-3156 to discuss this matter further.


Linda Tillman
Director Customer Relations

21. Why will the problem take a long time to resolve?
22. According to the e-mail, which service did Mr. Miller probably request?
23. What does the company offer to do?
Questions 24 - 25:

Reading text:

Dawn Konrad 4:48 P.M.
Yoon-Hee, are you busy tomorrow? Ms. Jackson sent a message saying that we need to rush the Lambert project. I'll be working overtime on it tomorrow night and could use your help.


Yoon-Hee Sung 4:51 P.M.
I'm heading to the marketing conference tomorrow, remember? I'll be out of town for two days.


Dawn Konrad 4:52 P.M.
Oh, that's right. It completely slipped my mind. Should I ask Mr. Martin?


Yoon-Hee Sung 4:54 P.M.
I'd try Mr. Stewart. He’s worked on the project longer and knows Percy Lambert really well.


Dawn Konrad 5:00 P.M.
I'll do that. Thanks, and have a good trip!

24. What is true about Ms. Konrad?
25. At 4:54 P.M., what does Ms. Sung most likely mean when she writes, "I'd try Mr. Stewart"?
Questions 26 - 29:

Reading text:

INTERNATIONAL TRAVEL EXPO - Shipping Instructions for US Exhibitors

Fastex has been designated the official transportation coordinator of equipment and display materials for all exhibitors participating in the International Travel Expo. The following information includes shipping dates, consolidation points, and documentation requirements for the transportation into France of all your material for the exposition. The following air freight cut-off dates have been selected to allow as much time as possible to prepare your exhibition materials prior to shipment:

Door-to-door delivery
Drop off at consolidation point
No later than June 15th
No later than June 21st

Fastex is able to pick up your cargo from your facility and arrange delivery to one of our domestic consolidation points: Oakland, Denver, New York, Los Angeles, or Houston. Simply call us to schedule the pickup. If you choose, you may send your goods directly to the consolidation point, prepaid. Please notify us of your freight's impending arrival at the consolidation point. Include the Carrier's Bill of Landing/ Airway Bill information, the gross weight, total number of pieces sent, and copies of the commercial invoices for the goods sent. Whether we pick up your freight or it is delivered, we urge exhibitors to use strong, wooden cases that offer protection from the weather for the transportation of exhibition materials. In the event that your cases are secured with a lock or combination, please don't forget to provide the key or combination number to us for customs examination.

26. Who is this information intended for?
27. Where is the International Travel Expo being held?
28. If shipments are sent to one of the consolidation points, what must be done?
29. How does Fastex recommend that items be packed?
Questions 30 - 33:

Reading text:

Eagle Canyon City Park

Over the past month, there has been a sharp increase in reported sightings of raccoons in the open spaces of the park. The park rangers suspect the creatures are attracted by food scraps that are left—whether on purpose or accidentally—by visitors to the park. —[1]—. The city’s public health department does not want to encourage the raccoons to leave the wooded areas of the park as they can be carries of disease and pose a risk to visitors and their pets. —[2]—. With that in mind:

● Please do not leave any garbage in the park—either take it with you when you leave, or place it in the closed garbage bins that are provided throughout the park.

● If you see raccoons, do not approach them or give them food as they are wild animals with sharp claws and can be dangerous when they feel frightened.

—[3]—. Along with this, we will be holding volunteer park cleanups on the last Saturday of each month. Our next one is scheduled for June 27. Anyone interested in taking part should report to the park visitor center to register. —[4]—. All participants will be provided with protective gloves and vests, water, and a light lunch.

30. Why was the announcement written?
31. What is NOT stated about raccoons?
32. What will volunteers be given?
33. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "We will accept registration forms up to two days prior to the event."
Questions 34 - 37:

Reading text:

Satisfy your Craving for Sweets
at Katie's Cupcakes!

For the most delicious cupcakes you'll ever taste, head to Katie's Cupcakes at 637 Elm Street in downtown Lavington! -[1]-. We can make over 50 flavor combinations of cake, filling, and frosting. Whether you like more traditional cupcake flavors or more exotic kinds, like mint and pumpkin, Katie's Cupcakes can fulfill your craving without ruining your diet. Nearly half of our items are low in both sugar and fat, making them great for those limiting their caloric intake. -[2]-. We promise that, upon your request, any of our delicious treats can be baked free of sugar, gluten, lactose, or nuts or can be made specially for diabetics.

These days, many people use cupcake arrangements instead of traditional cakes for weddings, birthdays, and other celebrations. -[3]-. Katie's Cupcakes can customize an arrangement in any color and flavor, for any occasion. Stop by any time to check out examples of our work. Those placing an order for a cupcake arrangement in June will receive a 10 percent discount!

Katie's Cupcakes is open Monday through Saturday from 8 AM to 4 PM. Samples are always available, so drop by soon and satisfy your taste buds. -[4]-.

34. What is NOT indicated about Katie's Cupcakes' products?
35. According to the advertisement, what does Katie's Cupcakes do for its customers?
36. How can customers get a discount on cupcake arrangements?
37. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "And for those with dietary restrictions, we offer an array of options."
Questions 38 - 41:

Reading text:

Midland Zoo Opens Crocodile Farm

Always a favorite among locals, Midland Zoo opened a new attraction for animal lovers yesterday. Adding to more than 40 exhibits of animals from around the world, the zoo's newest facility is a crocodile farm that will serve to educate guests on how crocodiles live, breed, and survive. The farm, which is located at the zoo's man-made lagoon, contains more than 20 Siamese crocodiles. -[1]-. Visitors will have a chance to view the animals at close range through windows in an underwater observatory area. -[2]-.

The new site also has a research laboratory used for animal breeding. -[3]-. This was made possible through a partnership between zoo management and a group of biology professors from Central Plains University.

"It is necessary for children and adults to appreciate the importance of caring for endangered species as these creatures are essential to maintaining a diverse ecosystem." Midland Zoo manager Joshua Synco said. To increase guests' understanding of the animals, the laboratory's nursery and incubation sections will be open to the public beginning next week.

The zoo is also planning to open a new screening facility this weekend. -[4]-. The room seats up to 100 guests and will feature documentary films about crocodiles and other endangered species. For information about wildlife preservation, or the hours and fees of the zoo, visit

38. The word "serve" closest in meaning to
39. What has the facility recently added for visitors?
40. What does Midland Zoo plan to do in the future?
41. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "It is hoped that the facility will enable zoo staff to increase certain species' population numbers."
Questions 42 - 43:

Reading text:

The exclusive Montgomery Cafe, located on the first floor of the Gold Star Hotel, is the highest rated cafe in Deville City. The cafe offers only the finest coffee, which is imported once a month from Italy. You can choose from thirty different flavors of coffee, including French Vanilla, Mocha, Raspberry, and Hazelnut. At Montgomery Cafe, we believe that making coffee is an art. All of our new staff members are required to attend an intensive program where they learn how to prepare gourmet coffee. In addition to coffee, the Montgomery Cafe offers the following services:

. A daily selection of gourmet baked goods
. Free Internet access (must spend a minimum of $5.00 at the cafe)
. Fresh ground coffee to take home
. A range of coffee machines and accessories
. Coffee-making classes (applications available at the register)

42. According to the advertisement, what must the cafe's new employees do?
43. What is NOT being offered in the cafe?
Questions 44 - 45:

Reading text:

Dear Mr. Jorgensen,

We are sorry to hear that you have been experiencing problems with your new Okawa desktop computer. While we usually require our customers to contact their Okawa service provider in the event of a problem, we recognize that, in your case, this would be impossible, since you are currently living abroad. Therefore, if you will carefully package the unit in its original carton and send it to us, our Okawa experts will examine it thoroughly to determine the source of the problem.
If it turns out that the problem requires a few minor adjustments, we will make the necessary repairs and return the computer to you within thirty days. If we determine that the unit is defective, we will send you an immediate replacement. Please remember to remove all important files from your hard drive to ensure that you do not lose them in the event that repairs are made.
Again, I am sorry that you experienced this inconvenience and thank you for purchasing an Okawa computer.

Harold Plume
Service Department

44. Why didn't Mr. Jorgensen take the computer to a service center?
45. What is NOT one of the actions the company offers to take?


Questions 46 - 50:

Reading text 1:


A used living room set (sofa and two armchairs) made of the finest Corinthian leather. Only one year old and in perfect condition (no scratches or stains).
I'm selling them because I'm moving overseas and can't take them with me. $100 for the sofa and $50 for each chair, or $150 for the 3-piece set.

Call Michael Clemons at 555-3871 or send a message to

Reading text 2:

Subject: Furniture for sale
Date: May 22nd

I am very interested in buying the sofa you advertised in the Daily Times yesterday. I have my own truck, so I could pick it up very easily. Could I come to see the sofa tomorrow evening, at around 7:30 p.m.?

I look forward to hearing from you,
Alex Burton Alex Burton

46. How much will it cost to buy the sofa and two chairs together?
47. How can you contact the seller?
48. Where did Michael Clemons place this advertisement?
49. What does Alex Burton want to buy?
50. How will Alex Burton get his furniture home?
Questions 51 - 55:

Reading text 1:

7 August

Jasmine Castor
Creators, Inc.
2255 Fleming Way
Richville SA 5045

Dear Ms. Castor,

I am writing to apply for the position of construction coordinator at Creators, Inc., which was posted on on August 5. I graduated from the University of Appenn in Newport with a degree in architecture. After graduation, I worked at Palotas, a small construction company located in Cherry Hill, for two years and "started working at my present place of employment, New Builders", as an assistant field engineer six years ago. Enclosed, please find my résumé, which will provide you with more information about my educational background and experience. I look forward to hearing from you soon.

Mario Bevan

Reading text 2:

To: Mario Bevan (
From: Jasmine Castor (
Date: August 11
Subject: Interview

Dear Mr. Bevan,

Thank you for your interest in working with us at Creators, Inc. As we discussed on the phone, the position at our Burston office for which you applied has already been filled; you will instead be interviewed for a position at our branch located in the city where your university is. This unprecedented decision was based on your exceptional expertise, experience, and education.

The interview will take place at our headquarters in Richville. I have attached a map of the area for you to refer to. When you come outside from Exit 6 at Kearny Station, cross Eugene Road, pass by a tourist agency, and then take a left when you see a fairly big pharmacy on the corner of Lewin Street and Main Avenue. Then, walk for a couple of minutes until you find our corporate building next to a coffee shop. Good luck with your interview.

Jasmine Castor

Reading text 3:

51. What is mentioned about Mr. Bevan?
52. What is the purpose of the e-mail?
53. Where does Mr. Bevan intend to work?
54. What is NOT suggested about Creators, Inc.?
55. What kind of business most likely is Caring Hands?
Questions 56 - 60:

Reading text 1:

Save money on your international calls!

Elite Wireless is now pleased to offer all its regular plan users unlimited* international calls and texting! So, if you have friends, family, or business associates abroad, the Elite Regular Plan is now a perfect match for you. With fees starting as low as $50 per month when you sign up for a one-year contract, you can save hundreds of dollars on international calls. Sign up for 12 months by April 1, and pay nothing for your first month of service! Find out about this special offer as well as our prepaid mobile plans and packages for businesses at

*Not all countries are applicable. To see a list of applicable locations, check the Web site.

Reading text 2:

February 20

Joann Majors
1919 Crestside Drive
Kansas City, MO 64101

Dear Ms. Majors,

We hope that you are enjoying your phone, text, and data service from Elite Wireless Telecommunications. Your current plan is:

Prepaid Cell Phone - unlimited talk, text, and 1 gigabyte of data
- $40 prepaid month-to-month
- additional fees apply for international calls

We have analyzed your usage pattern and would like to recommend a plan that is more suitable to your needs. During the past six months, you made a few international calls and consumed an average of 3 gigabytes of data per month. Based on these findings, we recommend you switch to our regular plan:

One year contract - unlimited talk, text, and 3 gigabytes data including international calls and texts
- a complimentary mobile phone (three models available)
- $50 per month

To activate the new service, simply visit and enroll using this special code: 5A6792B, or call 555-8383. You may also feel free to e-mail me at with your questions.


Brady Farmer
Elite Wireless

Reading text 3:

To: Joann Majors
From: Brady Farmer
Date: March 4
Subject: Re: phone plan

Dear Ms. Majors,

In regard to your query, it is possible to cancel your Elite Regular Plan at any time by requesting early termination. However, you will be obliged to pay an early termination fee. The fees are a minimum of $80 for a one-year plan, $150 for a two-year plan, and $180 for a three-year plan. However, other charges may apply if, in addition to your monthly subscription, you decide to purchase a mobile phone upgrade from us.

The information you requested on our devices is below. Click on any of the names to view more information on our Web site:
Crosscode SlimTouch with fingerprint security
Crosscode HighLine with extended battery life
Gogotel TX800 with 18-megapixel camera

Thank you,

Brady Farmer
Client services representative

56. According to the advertisement, what is NOT true about Elite Wireless?
57. What is indicated about Ms. Majors?
58. What might Ms. Majors use to register for a phone service?
59. What does Mr. Farmer suggest about Elite Wireless?
60. What did Ms. Majors ask Mr. Farmer to do?
Questions 61 - 65:

Reading text 1:

Date: Tuesday June 22 10:23:22
Subject: Richard Heather
From: Andrew Dias
To: All employees

Thank you for attending today's meeting. This memo is to confirm our agreement on the media release scheduled to be made public at 10 AM tomorrow morning.

The press release will basically announce the resignation of Richard Heather, our Chief Financial Officer, and the appointment of an interim CFO, Kelly Anderson. We reached a consensus over not mentioning Mr. Heather's reasons for resigning from his position. For further questions, contact Ms. Heidi Caldwell, Human Resources Manager.

We appreciate your support and cooperation.

Andrew Dias


Reading text 2: Announces Resignation of Richard Heather, Chief Financial Officer, Inc. yesterday reported the resignation of Chief Financial Officer Richard Heather. Mr. Heather joined in September 1997. He recently accepted a job offer at a local retail company in Vermont and will start his new career as a regional manager as of next month. has appointed Kelly Anderson, who currently supervises the Accounting Department, as the provisional CFO until a final decision about the new CFO is made. Ms. Anderson, who started her career in accounting at Fortune Auditing, Inc. in 1995, joined in May 1999.

Chief Executive Officer Andrew Dias said, "We are sincerely grateful for Richard's outstanding contributions and genuine commitment to over the past decade. Although we regret losing such a valuable asset as Richard, we wish him well in his future career".

A brief history of Mr. Heather's work experience and achievements is provided on our website,

61. What is the Andrew Dias' memorandum mainly about?
62. To whom should employees address follow-up questions?
63. What is NOT stated about Kelly Anderson?
64. In the press release, the word "outstanding" in paragraph 3 is closest in meaning to
65. According to the press release, what can be found on the company's website?
Questions 66 - 70:

Reading text 1:

From: Mary Helmsford
To: Linda Watercrest
Subject: Conference

Dear Linda,

As you requested, I am writing to provide you with some more information about the conference at the end of the month. It will be held at the Gillmor Conference Center in San Francisco, California, on Saturday, May 14th.
The conference is a great way for New Media Inc. employees to meet other people in the entertainment industry. The conference schedule is as follows:

8:00-10:00 A.M. "Understanding the Customer" presented by market analyst, Richard Preyer

10:15-12:00 A.M. "Making an Effective Presentation" presented by CEO of Anderson Entertainment, Brian Thompson

12:00-1:00 P.M. Free lunch

1:30-3:30 P.M. "Increasing Productivity" presented by Director of Sales at Phillip Mortin Media, Bob Ross

3:45-5:45 P.M. "Future Trends in the Entertainment Industry" presented by Phillip Trent, author of "The 10 Most Successful Media Companies"

5:45-6:00 P.M. Closing remarks by Samuel Wright, conference coordiantor

Please note that New Media Inc. will pay for the registration fee, accommodation, and all meals. Employees are expected to pay for transportaion to and from the conference. I hope you find this information helpful.

Mary Helmsford
Director of New Media Inc.

Reading text 2:

From: Linda Watercrest
To: All employees
Subject: Conference

Hi, everyone! I am just writing to inform you that there has been a slight schedule change for the conference on Saturday. You may have already heard it on the news, but Richard Preyer suffered a heart attack on Thursday night and is recovering in Mercy Hospital. Unfortunately, he will not be able to give his presentation as planned. I have been informed by the conference coordinator that Michel Tupper, the Director of Customer Relations at Fleet Media, will be presenting instead. He will talk about his 20 years of experience dealing with customer complaints under the title of "How to Satisfy the Customer." Also, if you have any speial meal requests for the conference, please contact Mary Helmsford at 895-326-6547 by May 4th.

66. Why did Mary Helmsford write the email?
67. What does Mary Helmsford say about the conference?
68. What are employees expected to pay for?
69. What is TRUE about Michel Tupper?
70. Which seminar was cancelled at the conference?

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