To: Rober Hughes

From: Betsy Wyman

Subject: Re: places to eat

Hi Rob,

I got your message asking for ideas about places to take your clients to dinner. I have a great _____(1) for you.

The Waterfall Room is a fantastic restaurant that just opened on Maple Avenue. The atmosphere is pleasant and the food is very good. The menu features dishes from different countries, so it's a good place to eat if you like _____(2) food.

They also have a dinner special that includes three courses and only costs $30. I really think this is the best place in town to enjoy an _____(3) meal at a reasonable price.

Let me know how you like it.

Betsy

Set up conference calls quickly, simply and at minimum cost with 3+.

In a world where bringing people together for meetings is an essential part of the decision-making process, conference calls offer a cost-effective _____(1) to meeting with people directly.

When the logistics of getting everyone together in the same place and at the same time proves expensive, stressful and often impractical, a 3+ conference call can provide a simple solution.

With a range of services and unrivalled technical expertise, our professional and experienced staff _____(2) to ensure that every stage of your conference call runs as smoothly as possible.

However many people you want to talk to and wherever they are in the world, 3+ has a conference call solution to _____(3) your needs.

With a 3+ Open account - our on-demand reservationless service - you can make conference calls 24 hours a day, 7 days a week. Click on the 3+ Open option below to find out more.

September 18

Dear Ms. Murillo,

Thank you for inquiring about our services for obtaining _____(1).

Based on the information in your letter, your daughter may have acquired citizenship by being the child of a U.S. citizen. This will need to be _____(2) through documentation, which was not included with your letter. Your child’s record of birth abroad is considered proof if it was registered with a U.S. consulate or embassy. _____(3), the parent with citizenship must have been living in the United States for at least five years before your child’s birth.

For more information, feel free to visit us. Our Web site provides the address of the local office in your area. Simply click on the state or country you presently live in. _____(4). Please bring all related documents when you visit.

Sincerely,

Sonia Esteban

Hello, everyone.

I'd like to remind you that Friday next week is "Volunteer Day." Everyone _____(1) the day off to volunteer at a local charity or community center. This is a wonderful opportunity to not only give something back to the community, but also get great publicity. Please make every effort to represent the company with pride.

Human Resources Coordinator Jan Vassell has wirtten up a list of _____(2) charities that need volunteers.

Please take a look at this list and pick out the organization that you would like to support. Make sure that you contact Ms. Vassell right away, as those who reply late may not get their first _____(3).

Thank you.

Glenda Fay, CEO, Holdsmart Inc.

Using the RoadRunner Sedan 12's dashboard has never been easier. As with last year's model, the car features an innovative touch screen interface that allows you to control various operations. -[1]-. These include playing music, finding your way with a Global Positioning System (GPS), talking on a speaker-phone, controlling the temperature, and much more. The first time you put the keys in the ignition, the interface will appear and prompt you to select a language. Once you have done this, you are free to use the system.

Each feature of the interface is represented by an icon. For example, to access the GPS, simply press the map icon. This will bring up a digital map with several buttons. Simply type in your destination or say it out loud, and several routes will be suggested. -[2]-. To access other functions, press "MENU" or hit the back arrow to return to the main page.

To connect your mobile phone or any other device to the dashboard, plug one end of a USB cable to the device and the other to the car's USB port. -[3]-. Once it is inserted, a message reading "DEVICE FOUND" should appear. If you want to play music, simply select the song on your device and hit "PLAY."

Please note that the dashboard and all functions switch off automatically when the vehicle's ignition has been turned off. -[4]-. This is done to prevent the car's battery from losing power.

To: John Miller
From: Linda Tillman
Subject: Photos

Dear Mr. Miller,

Your customer record stated that you preferred to be contacted by e-mail, so I am e-mailing you to say that your photographs will not be ready for Saturday at 3 p.m. as discussed. One of our processing machines broke down yesterday. The repairman said the new part has to be specially ordered, and probably won't arrive for another four to five days. This means that the Belltown branch of Ace Photos only has one machine to process nearly 150 different orders. I noticed that you marked your order as "URGENT" on the processing request form; however, due to the circumstances our 24 hour service is no longer available. Your photos will probably be ready by Tuesday morning at the earliest. If you would rather have your photos processed at another Ace Photos location, we would be happy to mail them for you. We will cover all the delivery charges, and have the photos mailed directly to you when they are finished. Also, we would like to offer you $15 off the total order cost to compensate for any inconvenience this problem may have caused. Please call me at 1-800-652-3156 to discuss this matter further.

Sincerely,

Linda Tillman
Director Customer Relations

Dawn Konrad 4:48 P.M.
Yoon-Hee, are you busy tomorrow? Ms. Jackson sent a message saying that we need to rush the Lambert project. I'll be working overtime on it tomorrow night and could use your help.

Yoon-Hee Sung 4:51 P.M.
I'm heading to the marketing conference tomorrow, remember? I'll be out of town for two days.

Dawn Konrad 4:52 P.M.
Oh, that's right. It completely slipped my mind. Should I ask Mr. Martin?

Yoon-Hee Sung 4:54 P.M.
I'd try Mr. Stewart. He’s worked on the project longer and knows Percy Lambert really well.

Dawn Konrad 5:00 P.M.
I'll do that. Thanks, and have a good trip!

INTERNATIONAL TRAVEL EXPO - Shipping Instructions for US Exhibitors

Fastex has been designated the official transportation coordinator of equipment and display materials for all exhibitors participating in the International Travel Expo. The following information includes shipping dates, consolidation points, and documentation requirements for the transportation into France of all your material for the exposition. The following air freight cut-off dates have been selected to allow as much time as possible to prepare your exhibition materials prior to shipment:

Fastex is able to pick up your cargo from your facility and arrange delivery to one of our domestic consolidation points: Oakland, Denver, New York, Los Angeles, or Houston. Simply call us to schedule the pickup. If you choose, you may send your goods directly to the consolidation point, prepaid. Please notify us of your freight's impending arrival at the consolidation point. Include the Carrier's Bill of Landing/ Airway Bill information, the gross weight, total number of pieces sent, and copies of the commercial invoices for the goods sent. Whether we pick up your freight or it is delivered, we urge exhibitors to use strong, wooden cases that offer protection from the weather for the transportation of exhibition materials. In the event that your cases are secured with a lock or combination, please don't forget to provide the key or combination number to us for customs examination.

Eagle Canyon City Park

Over the past month, there has been a sharp increase in reported sightings of raccoons in the open spaces of the park. The park rangers suspect the creatures are attracted by food scraps that are left—whether on purpose or accidentally—by visitors to the park. —[1]—. The city’s public health department does not want to encourage the raccoons to leave the wooded areas of the park as they can be carries of disease and pose a risk to visitors and their pets. —[2]—. With that in mind:

● Please do not leave any garbage in the park—either take it with you when you leave, or place it in the closed garbage bins that are provided throughout the park.

● If you see raccoons, do not approach them or give them food as they are wild animals with sharp claws and can be dangerous when they feel frightened.

—[3]—. Along with this, we will be holding volunteer park cleanups on the last Saturday of each month. Our next one is scheduled for June 27. Anyone interested in taking part should report to the park visitor center to register. —[4]—. All participants will be provided with protective gloves and vests, water, and a light lunch.

Satisfy your Craving for Sweets
at Katie's Cupcakes!

For the most delicious cupcakes you'll ever taste, head to Katie's Cupcakes at 637 Elm Street in downtown Lavington! -[1]-. We can make over 50 flavor combinations of cake, filling, and frosting. Whether you like more traditional cupcake flavors or more exotic kinds, like mint and pumpkin, Katie's Cupcakes can fulfill your craving without ruining your diet. Nearly half of our items are low in both sugar and fat, making them great for those limiting their caloric intake. -[2]-. We promise that, upon your request, any of our delicious treats can be baked free of sugar, gluten, lactose, or nuts or can be made specially for diabetics.

These days, many people use cupcake arrangements instead of traditional cakes for weddings, birthdays, and other celebrations. -[3]-. Katie's Cupcakes can customize an arrangement in any color and flavor, for any occasion. Stop by any time to check out examples of our work. Those placing an order for a cupcake arrangement in June will receive a 10 percent discount!

Katie's Cupcakes is open Monday through Saturday from 8 AM to 4 PM. Samples are always available, so drop by soon and satisfy your taste buds. -[4]-.

Midland Zoo Opens Crocodile Farm

Always a favorite among locals, Midland Zoo opened a new attraction for animal lovers yesterday. Adding to more than 40 exhibits of animals from around the world, the zoo's newest facility is a crocodile farm that will serve to educate guests on how crocodiles live, breed, and survive. The farm, which is located at the zoo's man-made lagoon, contains more than 20 Siamese crocodiles. -[1]-. Visitors will have a chance to view the animals at close range through windows in an underwater observatory area. -[2]-.

The new site also has a research laboratory used for animal breeding. -[3]-. This was made possible through a partnership between zoo management and a group of biology professors from Central Plains University.

"It is necessary for children and adults to appreciate the importance of caring for endangered species as these creatures are essential to maintaining a diverse ecosystem." Midland Zoo manager Joshua Synco said. To increase guests' understanding of the animals, the laboratory's nursery and incubation sections will be open to the public beginning next week.

The zoo is also planning to open a new screening facility this weekend. -[4]-. The room seats up to 100 guests and will feature documentary films about crocodiles and other endangered species. For information about wildlife preservation, or the hours and fees of the zoo, visit www.midlandzoo.org.

The exclusive Montgomery Cafe, located on the first floor of the Gold Star Hotel, is the highest rated cafe in Deville City. The cafe offers only the finest coffee, which is imported once a month from Italy. You can choose from thirty different flavors of coffee, including French Vanilla, Mocha, Raspberry, and Hazelnut. At Montgomery Cafe, we believe that making coffee is an art. All of our new staff members are required to attend an intensive program where they learn how to prepare gourmet coffee. In addition to coffee, the Montgomery Cafe offers the following services:

. A daily selection of gourmet baked goods
. Free Internet access (must spend a minimum of $5.00 at the cafe)
. Fresh ground coffee to take home
. A range of coffee machines and accessories
. Coffee-making classes (applications available at the register)

A & S Piano School 6250 Plaza de Augutus
265-970 Rome-Italy

November 25

Mr. George Smith
Manager, Client Relations
Smith and Andersen Pianos Inc.
530 Via Theela 255-860 Rome, Italy

Dear Mr. Smith:

In today's fast-paced world, it is common to overlook the performance of a skilled employee. This being the case, I am writing to inform you that one of your sales associates, Mr. Frank Jones, has provided me with a superb service. When I visited your storeroom last month to purchase a new piano, Mr. Jones was there to answer all of my questions and fulfill every need I have. He is certainly a credit to his profession and you should feel privileged to have such an excellent employee.

Kindly let Mr. Jones know that we at A & S Piano greatly appreciate his skill, service and knowledge of piano. He made shopping at your store a real pleasure for us.

Sincerely,

John Giovanni
John Giovanni
President

FOR SALE

A used living room set (sofa and two armchairs) made of the finest Corinthian leather. Only one year old and in perfect condition (no scratches or stains).
I'm selling them because I'm moving overseas and can't take them with me. $100 for the sofa and $50 for each chair, or $150 for the 3-piece set.

Call Michael Clemons at 555-3871 or send a message to sofa4sale@yahu.com.

To: sofasale@yahu.com
From: amburton@mynet.com
Subject: Furniture for sale
Date: May 22nd

I am very interested in buying the sofa you advertised in the Daily Times yesterday. I have my own truck, so I could pick it up very easily. Could I come to see the sofa tomorrow evening, at around 7:30 p.m.?

I look forward to hearing from you,
Alex Burton Alex Burton