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Đề thi thử TOEIC: Mã đề POSTURE

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Đề thi thử Đề thi thử TOEIC: Mã đề POSTURE

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Questions 1 - 3:

Reading text:

Please Note!

Many employees have been complaining recently that the refreshment area is often left untidy. It is in everyone's interest that this space should remain clean and orderly, so please do your best to keep it that way. _____(1) instance, after you use the cups or dishes, do your best to clean them and put them away.

To make sure that we do not have any further problems, I will introduce an employee roster system for kitchen area duties. This means that you will all have to take _____(2) looking after the area.

Duties will include making sure the bench is clean, restocking the coffee and milk, and washing any leftover dishes. I will send you each a copy of the roster _____(3) I have finished drawing it up.


Jenny Reid, Office Manager.

1. (1)
2. (2)
3. (3)
Questions 4 - 6:

Reading text:

The Business Travel Channel!!

Helping you find air travel, hotel accommodations, travel agencies and more!

Booking business travel is a complex process. Business owners often look to the Web for convenient ways to compare options and book quickly at the _____(1) rates.

But there are _____(2) categories to consider, including air travel, ground transportation, limousines, shuttles, rail travel and others, so you'll want solutions geared to business in general and your business in particular.

Some of the business travel solutions you'll find here include _____(3) stay and corporate housing, rail travel and charter buses for your business.

Need travel arrangements fast on a budget? The Business Travel Channel can help you.

4. (1)
5. (2)
6. (3)
Questions 7 - 9:

Reading text:


- When you arrive, check in with the nurse on duty at the front desk.

- All patients must have signed _____(1) from a doctor before entering the hospital.

Please give the signed form to the nurse.

- The nurse will also need to see a form of identification and proof of insurance. We cannot _____(2) anyone to the hospital without these.

There will be no exceptions.

- The nurse will complete the pertinent paperwork and assign you to a room.

- Please wait in the designated area. A hospital staff member _____(3) you to your room.

- Family members are not permitted to accompany patients to their rooms. They must wait until the usual visiting hours to see their loved ones. A schedule of visiting hours is posted in the main lobby.

7. (1)
8. (2)
9. (3)
Questions 10 - 13:

Reading text:

JAKARTA – The state will be extending the free H1N1 vaccination program for patients suffering from any type of respiratory troubles, including pneumonia and asthma. Of the 353 people who tested positive for H1N1 influenza in the state this year, over 200 of them were found to have had at least one respiratory _____(1).

_____(2). However, a recent study has shown that people with respiratory problems can be up to five times more prone to this _____(3) virus.

In response, the free injectable vaccines, which were available only for healthcare workers and pregnant women, will also be offered to patients with respiratory-associated illnesses. By doing so, the state expects to reduce the infection rate of H1N1 influenza _____(4) the new dishonorable title the country earned for having the highest number of H1N1 infections.

10. (1)
11. (2)
12. (3)
13. (4)


Questions 14 - 17:

Reading text:

Beatrice Swenson [1:22] I was checking out the sample pictures Billy Blake took of our products for the launch of our online store. I don't think they fully convey what it is like to shop in one of our retail stores. Our products should be displayed in a more comfortable setting that makes customers feel at home. I've forwarded the pictures to your e-mail. Let me know what you think.
Roberto Hernandez [1:29] I see what you mean. It would be nice to have pictures of each product in an actual home setting.
Angela Orbison [1:30] I feel the same as Roberto. And it might be a good idea to hire some models too. Show actual people using our dishes or sitting on rugs. It would help connect our products to consumers.
Beatrice Swenson [1:31] I agree with both your points. But should we go with a different photographer?
Angela Orbison [1:33] I thought his work was quite good, but it just doesn't match our products' style.
Roberto Hernandez [1:34] Well, maybe give him a second chance. Tell him about our concerns and see what he can come up with. It would save us the hassle of locating someone else.
Beatrice Swenson [1:38] You're right, Roberto. I should give him another shot at it. I'll tell him he can use one of our stores as a location if needed. I'll let you know how it goes. Can I get an update on your assignments?
Roberto Hernandez [1:42] The shipment of vases from Thailand hasn't arrived yet, so we might not be able to list them on the site by the launch date. Other than that, everything is fine.
Angela Orbison [1:42] I've completed most of the site's checkout system after several months of working on it. There are a few minor glitches to work out, but overall I am on schedule and the system will be operational within a few days.

14. What is mainly being discussed?
15. At 1:38, what does Ms. Swenson mean when she writes, "give him another shot at it"?
16. What is true about Ms. Swenson?
17. What most likely is Ms. Orbison's job?
Questions 18 - 21:

Reading text:

Shannon Grant 6:39 P.M.
Hey guys, we need to sort out who’s going to bring what to our annual birdwatching club outing to Crimson Falls next week.


Thomas Gagne 6:41 P.M.
I’ll bring the kitchen utensils. I think we should all bring our own cutlery instead of using plastic ones to minimize the amount of garbage.


Larry Olson 6:43 P.M.
That’s a good idea.


Shannon Grant 6:46 P.M.
I can bring a tent and some other outdoor equipment. My dad goes rock climbing a lot, so he has loads of outdoor equipment in the garage. I’ll pick up some things from his pile.


Jamie Smith 6:50 P.M.
Sam and I will be in charge of food. We are going grocery shopping tomorrow. Any special requests?


Larry Olson 6:52 P.M.
I’ll bring some extra blankets in case it rains or it gets too cold inside the tent at night.


Shannon Grant 6:53 P.M.
That’s a great idea. Thanks, Larry.


Thomas Gagne 6:53 P.M.
Jamie, don’t forget the marshmallows!


Jamie Smith 6:54 P.M.
You know that will never happen. Even if I did, Sam would definitely be there to remind me.


Sam Lorenzo 6:55 P.M.
Certainly, they are the first on my shopping list.


Shannon Grant 6:56 P.M.
Okay. I will check up with you guys again in two days to go over the final preparations and our activity schedule.

18. What type of event is being prepared for?
19. What is Mr. Lorrenzo supposed to do?
20. What will probably happen a couple of days later?
21. At 6:54 P.M., what does Mr. Smith mean when he writes, “You know that will never happen”?
Questions 22 - 23:

Reading text:

Green Forest ... we care about your lawn

Green Forest specializes in friendly service at an affordable rate. Our services include basic lawn mowing, custom landscaping, garden design, and general maintenance. Here are just a few of the jobs we can do for you:

. Monthly mowing: Organize someone from Green Forest to mow your lawn once a month.
. Custom Landscapes: For anyone who needs a little help designing their dream landscape. Our professional staff can help you choose which flowers and trees to buy, and where to plant them.
. Garden Design: For experienced gardeners who want to learn more about the science of creating a successful garden.
. General Maintenance: For people who already have a garden, or landscape design, but who need a little help maintaining it.

Green Forest is a small family-run business with over fifteen years of experience. In addition to providing great service, Green Forest also uses only the best tools, so you can be sure that your lawn is in safe hands with us. Call today and receive a free lawn care consultation.

22. What kind of service is being offered?
23. Which is NOT one of the characteristics mentioned?
Questions 24 - 27:

Reading text:

John Mallet [3:45 P.M.] Hi, everyone. You'll be happy to know that management gave me approval to send some of our people to the career fair at Duluth University next month.
Janet Chan [3:48 P.M.] That's excellent news. A lot of students have probably heard of our company, since Go-C Tech is such a short distance from the campus.
John Mallet [3:52 P.M.] Exactly, however, our budget is limited, so we need to decide which departments should be represented. We can't send everyone.
Melissa Kovac [3:55 P.M.] My marketing team recruited quite a few new people just last month. You can leave me out.
John Mallet [4:00 P.M.] I'll keep that in mind. And I think the accounting department should participate. Management feels that they will need more help when our purchase of Stanfield Incorporated moves forward. I'll speak to Susan Edwards about it.
Peter Mercer [4:01 P.M.] I need to supervise product testing in the research and development department for the next few months. Can I send someone in my place?
John Mallet [4:03 P.M.] Of course. Who do you choose, Peter?
Peter Mercer [4:05 P.M.] Amy Lintan. She doesn't have a lot of experience, but she's quite knowledgeable about our department's needs.
John Mallet [4:08 P.M.] That's fine. Perhaps someone who has been employed for a shorter time can provide a valuable perspective on what it is like to join our company.

24. What is indicated about Duluth University?
25. At 3:55 P.M., what does Ms. Kovac mean when she writes, "You can leave me out"?
26. What is implied about Go-C Tech?
27. Who will delegate a representative to the career fair?
Questions 28 - 29:

Reading text:


The Annual Carlton University Charity Ball
posted on September 1

Hello. The Annual Carlton University Charity Ball is just around the corner! This year’s theme is “Midnight in Paris.” Experience what it would be like to spend an evening in the City of Lights on October 16 at Darwin Hall on Bay Street for $50. Tickets will be available on our Web site at until October 11. Tickets purchased online will be sent to your e-mail. All proceeds will be donated to the Nature Conservancy Organization (NCO). Refunds are not available.

Kevin Snider
October 12 / 7:11 P.M.
I missed the deadline for buying tickets. Does anyone have an extra ticket that you would like to sell?
Laura Jenkins
October 12 / 8:05 P.M.
I do! I can’t make it to the event anymore because my business trip got extended, so I am just looking for a person to sell my ticket to. Do you want to buy mine?
Kevin Snider
October 12 / 8:18 P.M.
Yes, please. Thank you!
Laura Jenkins
October 12 / 8:19 P.M.
My pleasure. You can call me for details. My number is (905) 555-2938.

28. What is true about the Carlton University Charity Ball?
29. At 8:19 P.M., what does Laura Jenkins mean when she writes, “My pleasure”?
Questions 30 - 31:

Reading text:

Do you enjoy working outdoors? Do you thrive in a physically demanding work environment? Then Gateway Contractors has the perfect job for you!

We're looking for young, energetic individuals to work on Gateway's latest construction project: the Maplewood Gymnasium. Successful candidates will be responsible for unloading supply trucks and distributing supplies to various key points around the site. No previous construction experience is necessary, but applicants must be able to work well with other people.

Applications are available at To schedule an interview, contact Bruno Morton, the Construction Site Supervisor, at 245-698-7895. Please, no calls after 9 p.m.

30. What kind of job is being advertised?
31. Why might the applicants contact Mr. Morton?
Questions 32 - 33:

Reading text:

The Smallvilee Department of Transportation (SDT) announced that it will begin construction on a new bus lane downtown. The construction is scheduled to begin at the end of July, a city official said. The new bus lane will provide direct service to the main financial district, and will replace bus lines 3 and 4. Studies have been conducted on traffic patterns and it is expected that the new service will reduce commuting time by 25 percent. Crane Construction has been contracted to build the new lane. Unfortunately, Main St. will be closed from July 22nd to August 30th, while the construction is taking place. The SDT has asked all commuters who drive to work to take 122 Avenue instead of Main Street.

32. What does the SDT say about the new service?
33. What is NOT mentioned in the article?
Questions 34 - 37:

Reading text:

Gardenville to Resurrect Jefferson Cinema

Gardenville City Council members voted on Thursday to proceed with the restructuring and renovation of the old Jefferson Cinema on Jorgensen Street. The structure, built in the late 1920s, has sat vacant since it shut down in the 1980s. The opening of two multiplex theater complexes in Gardenville drove the one-screen cinema out of business.

Upon recommendation of the Gardenville Arts Council (GAC) and the Gardenville History Society, the city will invest a sum of $2.3 million in the building. The updated facility will be used as a venue for live theatrical performances and will be renamed The Jefferson Playhouse. Local theater group Flora-Lane Community Players will use the building for all its rehearsals and shows. Likewise, the venue will also be a space for visiting acts, performers, and theatrical groups. GAC President Marvin Lee said in a telephone interview "we are thrilled that the council approved the project unanimously. —[1]—. First, it will help preserve our local heritage and history, and it will also provide our community’s theater club with a more appropriate home". —[2]—. Flora-Lane Community Players currently practices and holds performances at the Carter Neighborhood Youth Center’s auditorium. —[3]—. However, with a seating capacity of only 100 audience members, the group’s growingly popular shows require a larger venue. —[4]—.

The project is scheduled to begin on June 8 and will last for approximately four months.

34. Why did council members decide to go ahead with the project?
35. The word “drove” is closest in meaning to
36. What is suggested about Flora-Lane Community Players?
37. In which of the positions marked [1], [2], [3] and [4] does the following sentence best belong? “This project will accomplish two important goals.”
Questions 38 - 41:

Reading text:

Jennifer Moss
9:03 P.M.
I would like to remind everyone that all employees in the Advertising Department will be moving to the new office location tomorrow, June 10.


Jennifer Moss
9:05 P.M.
Please finish clearing your desk tonight. If you have not yet been assigned a desk in the new office, please let me know immediately.


Owen Webb
9:08 P.M.
I haven’t been assigned a desk yet. I remember speaking with you about it, but you never got back to me after.


Jennifer Moss
9:10 P.M.
Oh, of course! I am so sorry. I was so caught up with other things that I completely forgot to tell you. Your desk has been arranged. I will personally contact you to give you your desk number.


Owen Webb
9:12 P.M.
Thank you.


Simon Halom
9:14 P.M.
Finally, a new office! So, is tomorrow a normal workday, or do we just come in to move our belongings?


Jennifer Moss
9:15 P.M.
Tomorrow is just a moving day. Our new office will open its doors from 9:00 am to 6:00 pm. Make sure you move all your belongings during these hours.


Tim Belvins
9:18 P.M.
I believe I wasn’t assigned a desk either.


Jennifer Moss
9:19 P.M.
Tim, your desk was not assigned as early as the others because you just transferred to our department a few days ago. However, I have a desk for you. I will contact you personally as well.


Tim Belvins
9:21 P.M.
All right. Thank you.

38. What is mentioned about Ms. Moss?
39. Why did Mr. Webb contact Ms. Moss previously?
40. At 9:14 P.M., what does Mr. Halom most likely mean when he writes, “Finally, a new office”?
41. What are the employees instructed to do between 9:00 A.M. and 6:00 P.M. on June 10?
Questions 42 - 45:

Reading text:

March 14

Dianne Bradley
2935 Florence Street
Tucker, TX 12345

Dear Ms. Bradley,

Thank you for signing up as a member in support of Yatna's mission to alleviate global poverty. To date, we have lent over $500 million to borrowers in 78 countries, giving thousands of people opportunities to achieve their goals and dreams.

When you are ready to make your first loan to a borrower, go to You can lend as little as $25. Start by going through the profiles of individual borrowers. -[1]-. Profiles tell you how much each person needs, what they plan to do, and how long they will take to repay your loan. -[2]-. When you are repaid, you can choose to either relend the amount or withdraw it for personal use. -[3]-. One hundred percent of each loan goes directly to the borrower. Furthermore, over 98 percent of all loans are eventually repaid. -[4]-.

If you would like to do more than loan money, then consider volunteering. We are always on the lookout for translators, English editors, and community organizers who can help borrowers manage their finances. Visit to learn more.

Again, we greatly appreciate your registering with Yatna. We hope you take the next step by extending a loan to someone in need today.


Lori Bell
Managing director, Yatna

42. Why did Ms. Bell write the letter?
43. What is indicated about Yatna?
44. According to the letter, what else can Ms. Bradley do to assist the organization?
45. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "You are also welcome to donate it to Yatna for operational expenses."


Questions 46 - 50:

Reading text 1:

Serving Manhattan for more than 20 years, Piedmont Limousine Company continues to provide the very best in rental vehicles as well as the most experienced and professional drivers. Whether you need a stretch limousine that can seat up to 12 passengers, a luxury minivan that holds 8, or a regular-sized sedan with a capacity of 4, Piedmont Limousine can help! We provide clean and modern vehicles for any occasion, including business functions and weddings. We can even pick up important visitors from stations or airports and offer weekly or daily rental rates for those requiring the full-time services of a driver and vehicle. And for the month of April only, any booking for three days or more will entitle you to receive a voucher worth $50 to use for any future service from Piedmont Limousine Company!

For more information on our rates, location, hours of operation, and the types of vehicles we have available, visit us online at

Reading text 2:


NAME Benjamin Lopez PHONE 555-0495
E-MAIL COMPANY Neuro-Tech, Inc.
DATE/TIME OF SERVICE 10 A.M. April 18 - 10 A.M. April 21
PICK-UP LOCATION Central Station
TYPE OF VEHICLE Regular sedan

*I would like to book a car and driver to pick up a visiting investor. His name is William Bail. He will need your company's services daily during his stay.

Once you have checked and confirmed that the information you have provided is correct, click "submit" below.


Reading text 3:

TO: Benjamin Lopez
FROM: Fatima Khan
DATE: April 6
SUBJECT: Re: Booking inquiry

Dear Mr. Lopez,

Thank you for considering Piedmont Limousine Company! We do have drivers and the type of vehicle you want for the dates and times you requested. Below is the fee breakdown.

Car Rental $180.00
Driver Services* $340.00
SUBTOTAL $520.00
TAX $52.00
DEPOSIT $50.00
TOTAL $622.00

*Driver will be at your disposal from 8 A.M. until 8 P.M. for daily service.

If you accept the fees, please reply to this e-mail to confirm your booking. Cancellations are allowed up to 24 hours prior to the service, but deposits will be forfeited under all circumstances. Customers canceling less than a full day in advance will not be refunded.

We also request that you provide us with the train information for your arriving guest. That way our driver, Solomon Nyongo, can be waiting for him with a sign at the platform.

Thank you, and I hope to hear from you soon.

Fatima Khan

46. What is NOT mentioned about Piedmont Limousine Company?
47. What will Mr. Lopez be given?
48. What is true about Benjamin Lopez?
49. What happens if a booking is canceled one day before a rental date?
50. What is true about Solomon Nyongo?
Questions 51 - 55:

Reading text 1:

TO Joel Steinbrenner
FROM Maria Longoria
SUBJECT Re: Update on Web site progress
DATE March 20

Hi Joel,

Thanks for the update on our Web site. I'm pleased with the layout. I like the photographs of our rooms and facilities, and I think the online slideshow is a good idea. However, I'd like to add pictures to the slideshow that feature our natural surroundings. I was thinking that we can post images of activities like canoeing from the boat dock on Grand Lake and hiking the trails around Lake Granby. I've attached some images that you can use for that. Also, my colleague Alfredo Cantone would like to add a tab on the Web site where he can post weekly menus and list the items available for room service. Once these things have been added, we can probably launch the site, and I will then send you the balance of your payment.


Reading text 2:

Morning Glory Guest Cottages

Home | Slideshow | Facilities | Rates | Dining | Contact Us/Reservations

Open from 8:30 A.M. to 9:00 P.M. and located next to our compound's reception building is the Lucky Lucy Restaurant run by Chef Alfredo Cantone.

To see the weekly menus for breakfast, lunch, and dinner, click here. Meal service times are listed, and updates are posted every Sunday at 7:30 A.M.

Lucky Lucy Restaurant is also pleased to offer a limited menu of items that can be delivered to your cottage. Click here to find out what is available. Room service is offered from 7:00 A.M. through 10:00 P.M. on weekdays, and 8:00 A.M. through 11:00 P.M. on weekends.

Reading text 3:

Morning Glory Guest Cottages, Colorado
Guest review by: Jamie Wilder (

Morning Glory Guests Cottages is perfect for those wishing to escape into nature. It's just two hours from Denver by car and is located next to a beautiful mountain lake. My husband Keith and I stayed for three nights and hiked every day at nearby lakes and along the Colorado River. We were most impressed by a walk along Shadow Mountain Lake. The cottages themselves are rustic but comfortable.

Keith liked paddling around in a canoe, and I enjoyed mingling with other guests at the weekly bonfire party. I would also like to compliment the Lucky Lucy Restaurant for their incredible meals, most notably the Greek dishes that are the chef's specialty. My one complaint is that the room service menu offered only sandwiches, snacks, and beverages.

51. What has Mr. Steinbrenner been requested to do?
52. What can be inferred about Ms. Longoria?
53. What does Ms. Wilder indicate about Morning Glory Guest Cottages?
54. What is true about Alfredo Cantone?
55. What did Ms. Wilder's husband do during his stay?
Questions 56 - 60:

Reading text 1:

To: Holiday Hotel (
From: Morris Knowles (
Subject: Check-out policy
Date: November 4 2006

Dear Sir,

I recently made an online reservation, but I have just realized that I do not know your check-out policy. I would like to leave around lunch time. In fact, I plan to have a lunchtime business meeting in the hotel restaurant before leaving. I really don't want to carry my bags with me during the meeting. Is it possible to check out at around 2:00 p.m.?

Morris Knowles

Reading text 2:

Subject: Re: Check-out policy
Date: November 5 2006

Dear Mr. Knowles,

Here is a copy of our check-out policy.

Holiday Hotel Check-out Procedure
Thank you for staying at Holiday Hotel. We hope you have enjoyed your stay. Please note that check-out time is 11:00 a.m. If you have pre-paid for your room, simply leave your key on the dresser and have a nice day. If you have not pre-paid, you may pay the receptionist by check or credit card in the hotel lobby. If you need assistance, you may dial the hotel secretary on extension 611.

I'm afraid you will need to leave your room by our check-out time of 11:00 a.m. However, we would be happy to store your luggage at the front desk while you conduct your meeting.

56. What time does Mr. Knowles hope to check out?
57. What will Mr. Knowles do before leaving the hotel?
58. Where can clients pay for their stay?
59. Who can a client call for assistance?
60. What should Mr. Knowles do with this luggage?
Questions 61 - 65:

Reading text 1:

New Conference Center

Limited Properties (LP) is proud to announce that it has completed construction on its second conference center in Springfield, Ohio, a spokesman for the company said. The first conference center is located next to the Upton Insurance building downtown, and is famous for its golden windows. For three years in a row, this conference building has been the venue for important international seminars and meeting between oil companies. The second conference center is even larger than its predecessor; it has ten more floors and is roughly three times wider. Construction on the second conference center began on March 2, 2004, and was not completed until July 29, 2007. To commemorate its opening, CEO of LP, Robert Henley, is planning a huge dinner, which will take place on August 15. Prominent members of the business community and city officials will attend the event, which will include a five course meal and live music from the Springfield Harmonic Symphony.

Reading text 2:

43 Princeton Rd.
Springfield, OH
August 5, 2007

Mr. Todd Poll, Public Relations Division
Limited Properties
124 Hunting Lane
Springfield, OH

Dear Mr. Poll,

I was honored to receive an invitation to the commemoration dinner at the new conference center in Springfield, and I would be delighted to attend. I was in Milan on a business trip when the conference center was completed and I could not wait to get back and see how it looked. I agree with the general consensus that Limited Properties has created a place that is even better than the first conference center. In fact, I would like to host the 4th Annual Business Development Conference at the new facility in September. This year, representatives from Chile, Korea, China, Japan, and Australia will attend the event, and I am confident they would be impressed with the LP Grand Conference Center. Perhaps we could meet at the dinner and discuss this matter further. I look forward to seeing you there.


Charles Gates
CEO, GMA Oil Corp.

61. What does the article mention about the first conference center?
62. What is expected on August 15th?
63. When was Mr. Gates in Milan?
64. What can be inferred about the Business Development Conference?
65. Why does Mr. Gates want to meet with Todd Poll?
Questions 66 - 70:

Reading text 1:

Boston Concert Hall

An internationally well-known theater production, Broken Promises, will be shown at the Boston Concert Hall from December 5 to 7. Periso Dramatists Award-winning playwright and director Lisa Adams has been on tour with her crew around the world since last month, visiting South Africa and Canada so far. Do not miss out on this once-in-a-lifetime chance to see the thought-provoking and enthralling play. Tickets are $90 each for the general public and $75 for members of the Boston Concert Hall. Tickets are available at the door or at A membership discount can be applied to up to 2 tickets per member. A complete list of the crew members, photos of the play from the past, and a brief background history of the playwright can also be viewed on the Web site.

Reading text 2:

To: Samuel Ferris (
From: Melinda Nafure (
Date: November 26
Subject: Broken Promises

Hi, Samuel.

Did you know that the play Broken Promises is coming to Boston in December? Since I personally know the director, as she used to live next door to me when I went to college in Sydney, I am eager to see her production and to talk to her. Would you like to watch the play with me? I will pay for the tickets if you say yes.


Reading text 3:

Boston Concert Hall Online Ticket

Broken Promises
December 6, 7:15 P.M.

Customer Name: Melinda Nafure
E-mail Address:

Admission for 2 ($75 each)
Seats: B25, B26

• Please print out this ticket and present it at the door for admission.
• Go on for cancellation or change of tickets.
Please show up at the concert hall 15 minutes before the stated time to be seated.
• There will be a brief picture-taking section after the play.

Thank you.

66. What is suggested about Broken Promises?
67. What is available on the Boston Concert Hall’s Website?
68. Who is Ms. Nafure?
69. What is indicated about Ms. Nafure?
70. What are ticket holders requested to do?

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