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PART 6

Directions: Read the texts that follow. A word, phrase or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 1 - 3:

Reading text:

World Film Festival Set to Kick Off

The 4th annual World Film Festival begins tonight at the Caldwell City Theater. The _____(1) event is scheduled to last two weeks, giving Caldwell residents plenty of time to enjoy some of the best movies from around the world.

The event _____(2), Caldwell City Cultural Board Chairperson Natalia Sergovia, says that this year's festival incorporates an interesting range of films from a wide variety of countries: "It's a truly global festival now. We have films from places you don't normally see or hear from, like Sweden, Nigeria, Jamaica and Guatemala. It's a really exciting mix of cultural experiences."

The festival begins tonight at 7 p.m. with the critically _____(3) Dutch movie, The Last Dance. Further information regarding tickets, schedules and bookings is available on the Caldwell City Theater website at www.caldwellmovies.com.

1. (1)
2. (2)
3. (3)
Questions 4 - 7:

Reading text:

To: Scott Douglas (sdouglas@evergladeprints.com)
From: Edward Kovac (edward.k@collinsconsulting.com)
Subject: Brochure alterations
Date: 8 May

Dear Mr. Douglas,

Please find attached a copy of the brochure you designed with our comments. Our team has reviewed the draft, and we are _____(1) with the quality of the pamphlet thus far. Despite this, we do require a few changes.

In particular, there were minor layout and color errors and some important information was _____(2) as well. We left notes in the brochure regarding where the omitted details should go. _____(3). Please send us a revised draft when it is ready. We will, of course, be happy to _____(4) the extra cost.

Best wishes,
Edward

4. (1)
5. (2)
6. (3)
7. (4)
Questions 8 - 11:

Reading text:

Parking Notice

Parking along the streets in the Frederickton downtown area is prohibited every second and fourth Tuesday of the month between 8 A.M. and 12 P.M. for cleaning. _____(1). Anyone who violates this rule will be ticketed and charged a $15 penalty for the first three offenses. This must be paid within 30 days of _____(2).

City statutes permit vehicle owners to challenge a ticket’s validity within the same 30-day period, and owners may make an appeal if they disagree with the outcome. On _____(3) violations, vehicles will be towed at the owner's expense. Repeated negligence could also _____(4) to the suspension of a driver’s license.

8. (1)
9. (2)
10. (3)
11. (4)
Questions 12 - 14:

Reading text:

Dear members:

The Houston Book Club thanks you for _____(1) your ASAF membership.

Annual membership dues from September 2007 through September 2008 are $350.00.

Please click the purchase button below to complete your renewal process by credit card.

Or if you'd like, you will _____(2) be granted an option to pay by sending us a check or money order by post. In that case, please make it payable to ASAF of Houston, P. O. Box 123756 Houston, TX 77251.

As our way of saying thank you, we will offer a travel certificate for a free one-night stay at your choice of 3 different hotels.

We hope you _____(3) to enjoy the Houston Book Club for years to come.

12. (1)
13. (2)
14. (3)

PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 15 - 16: refer to the following appointment calendar.

Reading text:

Appointment calendar
Name: Johnathan Biedler

Monday
September 26

8:30 A. M. Teleconference (Arnold White-A&F Consulting)
10:00-11:30 A. M. Brand Launch Team meeting (Room 2A)
1:00-2:30 P. M. Interview administrative assistant (Helen Maeda) (Room 102)
Tuesday
September 27
8:00-10:30 A. M. Brand Launch Team meeting (Room 2A)
4:00-5:30 P. M. Meeting Roland Patterson (Finance Department) Room 220
Wednesday
September 28
9:00 A. M. Teleconference (Asia Pacific Marketing Group)
11:00 A. M. Teleconference (Martin Ricciardo-Wexford Consulting)
1:00-2:30 P. M. Interview administrative assistant (Walter Krauter) Room 102
Thursday
September 29
10:30 A. M. Teleconference (Arnold White-A&F Consulting)
12:00-1:00 P. M. Working lunch with Brand Launch Team (Room 235)
Friday
September 30
1:00-2:30 P. M. Interview administrative assistant (Flora Suarez) Room 102
4:00-5:00 P. M. Administrative assistant hiring meeting with Brenda Cho (Human Resources) Room 415

15. What is suggested about Mr. Biedler?
16. When does Mr. Biedler NOT have a teleconference?
Questions 17 - 20:

Reading text:

Sylvie Depardieu,
Small Business Association of Windover,
P.O.Box 7465,
Windover, VT

Dave Mitchell
Manager, Sunrise health Foods
154 Beecham Avenue, Unit 3A
Windover, VT

Dear Mr. Mitchell,
As a long-time member of the Small Business Association, I'm sure you're as upset as the rest of us about the recent hydro rate increase of 29 percent which took effect in October. The difference in our monthly electricity bills is considerable, and for small businesses such as ours that are struggling to make ends meet, I'm sure I don't need to tell you what the increase could mean in the long term.
I wanted to let you know that, as President of the Small Business Association of Windover, I have taken the initiative to contact the State Corporation Commission on behalf of the Association to voice the concerns of small business owners in the area and to register our opposition to this rate increase.
In doing so, I was informed that final approval for this increase has not yet been given to Vermont Hydro by the Commission. Commissioners will decide in the near future whether to approve all, some, or none of the requested 29 percent increase. If the full 29 percent increase is not approved, customers will receive a refund for any overcharges (so save your monthly statements).
This pending decision gives us an opportunity to prevent the increase. That is why I am writing to all of the members of the Association to ask for your support. As customers of Vermont Hydro, we can all contact the Commission and register our opposition to this rate increase. Now, it is your turn to be proactive. Call to register your opposition and pass the word along to businesses in other areas served by Vermont Hydro; even your friends and family could call - every little bit helps.
You can call the State Corporation Commission at (800)553-7845 between 8:15 a.m. and 5 p.m. Monday through Friday. You will be directed to leave your name, address, telephone number and a statement of opposition. The call takes only 2 to 3 minutes. Every call is tabulated and will hopefully make a difference in the final decision made by the commissioners.

Sylvie Depardieu

17. What is the current position of the sender?
18. What is the main purpose of this letter?
19. What information is NOT included in the letter?
20. Who should be contacted about the matter?
Questions 21 - 23: refer to the following letter.

Reading text:

Mazahreh Graphics
Offices in London, New York, and Atlanta
P. O. Box 32569 o Atlanta, GA 30301

September 12

Nicole Bourg
Benchmark Publishing
Atlanta, GA 31306-8542

Dear Ms. Bourg:

Thank you for the opportunity to meet with you at Benchmark Publishing. It was a pleasure to talk to you about your upcoming publications. I hope that following our conversation, you will consider Mazahreh Graphics when choosing an artist to create book-cover art for the Inspector Andrews mystery series by Sven Jorgensen.

I'd like to reiterate that Mazahreh Graphics has created cover art for over 300 books, many of which were published in series. We consistently deliver quality work ahead of schedule, at a price I'm sure you will find competitive. I have enclosed additional examples of our recent work that I did not have a chance to show you during our meeting yesterday.

Again, I enjoyed talking with you and hope to hear from you soon.

Sincerely,

Saman Mazahreh

Enclosure

21. What is NOT indicated about Ms. Bourg?
22. What does Mr. Mazahreh state about his company?
23. What does Mr. Mazahreh include with his letter?
Questions 24 - 25:

Reading text:

Jessica Jang 9:27
I just got a message from a staff member in sales saying that salaries for her department have not been deposited yet. They should have come in yesterday afternoon.

 

Jessica Jang 9:28
Has anyone else gotten similar complaints from other departments?

 

William Stuttgart 9:34
I just checked with production and they got theirs, but those in purchasing did not. Neither did the employees in finance. Oh, and my salary hasn't come in either.

 

Jessica Jang 9:35
Nor mine. This is quite strange. I checked with research and development and they got theirs. I wonder if Erin's heard anything.

 

Erin Hinkle 9:37
Sorry, I was on the phone just now. None of us in human resources has gotten paid, apparently. I discovered this issue earlier this morning, and I just contacted Beacon Bank to find out the cause of the problem. They promised a response in the next 10 minutes.

 

Erin Hinkle 9:44
So, the bank says they had some technical issues with a new payment software system that they recently started using. They've resolved the problem now and those who haven't been paid yet should have their funds within the next hour. Let me know what happens.

William Stuttgart 10:34
I just received notification from the bank that the funds have been sent.

 

Jessica Jang 10:35
Same here. Erin, could you contact the other departments to confirm that the problem's been solved?

 

Erin Hinkle 10:36
OK. I can do that.

24. What is suggested about Mr. Stuttgart?
25. At 10:36, what does Ms. Hinkle mean when she writes, "I can do that"?
Questions 26 - 28: refer to the following memo

Reading text:

From: Kate Sutherland, marketing director
To: Promotion team staff
Date: October 14th
Re: The launch of new air fresheners

I would like to express my sincere gratitude to everyone for their hard work during the last week's promotional program, which began on October 3 and ended on October 10. The promotional program distributed complimentary cans of air fresheners and 10% discount coupons for our products, valid until November 14th, to potential consumers in exchange for their participation in our survey. The survey consisted of 15 feedback questions for each of our new scents: Luscious Lilac, Fresh Freesia, and Sweet Sensation.

The following points summarize typical consumer opinions:

1. Most of the customers evaluated Fresh Freesia as too weak. They felt that the fragrance evaporated within an hour and recommended that we add more durability to the scent.
2. Many customers rated the product designs as attractive.
3. The most popular scent was Sweet Sensation and the least was Luscious Lilac.

We will be holding a meeting to talk over the survey results, more specifically on improving the Fresh Freesia. The specific time and place for the meeting will be made known by my secretary soon.

26. Why was this memo written?
27. Which scent was voted the second most popular?
28. What did customers find problematic about the products?
Questions 29 - 32:

Reading text:

Clara Dalton [2:01 P.M.] Good afternoon, everyone. As I'm sure you all heard on Monday, the board of directors has scheduled the opening of the Erik Masterson art exhibit for next month. We need to start letting people know about it, and I'd like to get a sense of how everything's going.
Aaron Cobble [2:04 P.M.] I finished designing the personalized invitations for everyone who attended our last exhibition, but the mailing list hasn't been compiled yet. George, do you think this might cause any problems?
George Duffy [2:10 P.M.] A delay of one day is fine. But the guests should receive their invitations before Saturday when we publish a press release about the opening. So, we need to get them to the courier by Thursday at the very latest.
Clara Dalton [2:12 P.M.] All right. I'll ask Steven to take care of it. Deborah, how about the posters?
Deborah Emerson [2:14 P.M.] They're ready to be printed. Do you have any thoughts on where I should tell our volunteers to put them up?
Clara Dalton [2:16 P.M.] I've heard that Masterson's work is popular with college students.
Deborah Emerson [2:20 P.M.] Oh, what about Randall University? The gallery is within walking distance of it.
Clara Dalton [2:21 P.M.] That sounds great. Maybe we should give a presentation on campus to promote the exhibit as well.
Deborah Emerson [2:22 P.M.] Sure. I'll call the university to check on that.

29. What kind of organization does Ms. Dalton most likely work for?
30. When will the event be formally announced?
31. At 2:20 P.M., what does Ms. Emerson mean when she writes, "what about Randall University"?
32. What is NOT mentioned as a method of publicizing the opening?
Questions 33 - 36:

Reading text:

Tips for shopping through the mail

Every year, thousands of people successfully order goods from mail order catalogs. However, some more unfortunate individuals find that the goods they ordered look nothing like the pictures, arrive damaged, or don't arrive at all. Here are some tips to help protect yourself when you shop through the mail.

. Before placing your first order, ask around. Have your friends or family used this catalog before? How was their experience? Were they satisfied with the goods and service? Would they use the company again?

. Read all available information, including the return policy. Look for companies that offer a no-questions asked return policy. Check whether you will have to pay postage if you need to return goods.

. Always include shipping costs and sales tax in the final price when comparing costs. In some cases, the shipping costs can really add up. Make sure you know exactly what you are paying for.

. How long will you have to wait for your order. If you need something in a hurry, shopping by mail might not be the best option.

. Keep records of your orders, including the catalog name, address, telephone number, and the date that you placed the order. Of course, you should also keep track of items ordered, operator name, and expected date of delivery.

. If you encounter any problems with a mail-order company, contact a consumer advocacy group. You can easily find telephone numbers for such groups in the telephone directory or on the Internet.

33. What should be included in the final price?
34. What should a buyer keep record of?
35. When could it be a bad idea to buy something through the mail?
36. Who should you contact if you have problems?
Questions 37 - 39:

Reading text:

Rollins University is looking for an energetic, personable individual to teach a marketing class for students in the honors program during the fall semester. The class, Advanced International Marketing 402, will be held on Tuesdays and Thursdays from 4-6 p.m. This is a part-time position. Rollins University is one of the top business schools in the world and has campuses in Los Angeles, Paris, Tokyo, and Geneva. This position will be at the university's campus in Tokyo, Japan, so the successful applicant will be expected to relocate if necessary. The successful candidate will have some teaching experience (at least 1-2 years in an academic setting) and have worked extensively in the marketing industry. Additionally, individuals without a PhD need not apply. The incumbent will be required to work during regular class hours, and spend two to three hours preparing for each class. A private office will be provided. Since this is a short-term contract, compensation is negotiable and will be determined based on the candidate's work experience and professional history. For more information, or to request an application, contact James Stewart at 1-541-265-6987.

37. What does the advertisement suggest about the course mentioned?
38. Where will the successful candidate work?
39. What is NOT a requirement of the position?
Questions 40 - 41: refer to the following invoice

Reading text:

Mercury Inc.
720 South Michigan Avenue, Chicago, II.

Invoice:#14587
Invoice date: March 30

Client:
Allision Taylor, Attorney
5550 N. River Road, Chicago, IL

Description of service:

March 20
March 20
Monitor repair
Replacing of hard drive
$60
$300
  Subtotal
Tax (5%)
Total

$860
$86
$946

Payment due: April 15

*An additional $10 will be imposed per day if payment is not completed by the due day.

40. What kind of company is Mercury Inc?
41. How much will be charged if the payment is made on April 16?
Questions 42 - 45:

Reading text:

Park Board Meeting

All local citizens! You are invited to the City Park Board open meeting!

Come along and find out what is happening in your local park. The City Park Board open meeting is schedule for Wednesday, October 12th at 8 p.m. in conference room B of the public library. Agenda items include the following: funding for new snow blowers, construction of a temporary outdoor ice rink for the winter, and next month's Winterfest Bonfire Ball to raise money for equipment for the children's playground.

Snow blowers will enable us to keep the park open all year round, even in the heaviest snow. With the park open all winter, we have decided to convert the central pond into an ice rink. Local business man Hans Brent has donated $10,000 towards the cost. Winterfest Bonfire Ball tickets will be on sale at the meeting. They always sell out fast, so coming to the meeting will increase your chances of getting a ticket.

It is not necessary to notify us of your attendance in advance. However, if you would like to speak at the meeting, or present a report on behalf of a local organization, please contact Glen Tuber at the city office, on 345-5467, extension 4, before October 5th. All speakers must be given authorization before the meeting, so it is essential that you do contact us in advance.

Every weekday, we receive dozens of phone calls from local citizens who want to know what is happening in the park. Don't be one of those people. Come along to the meeting and find out the truth for yourself.

42. Where will the park board meet?
43. What will NOT be discussed at the meeting?
44. Who should call Glen Tuber?
45. When will the park be closed this winter?
Questions 46 - 50:
View in compact mode

Reading text 1:

Welcome to the Bernardo Mall

To ensure a pleasant and safe experience for all visitors, the Bernardo Mall’s parking policy must be strictly abided by and will be enforced at all times. Please read the following rules and instructions carefully:

• All parking is on a first-come, first-served basis. Park in designated spaces only. The Wells Zone, the parking space for large vehicles, such as trucks, buses, or vans, is located next to Carpe Diem, a toy store. All other types of vehicles should be parked in the Pedro Zone, located near the west wing of the mall.

• Parking is complimentary for the first half an hour for all visitors. Afterward, a rate of $2 per hour will apply. Visitors who spend more than $20 at the Bernardo Mall will have their parking fee waived. The receipts must be shown at each gate when leaving. Although we share parking spaces with several restaurants near the Bernardo Mall, restaurant receipts are not accepted.

Parking is available during the Bernardo Mall’s operating hours, 10:00 A.M. to 10:00 P.M., throughout the year.

• Contact the Bernardo Mall at customerservice@bernardomall.com for any inquiries, requests, or complaints.

Reading text 2:

To: customerservice@bernardomall.com
From: Charles Arana (catana@upmail.com)
Date: March 20
Subject: Bernardo Mall Parking
ATTACHMENT: Parking Receipt (215117648)

To Whom It May Concern,

Yesterday, my son and I visited the Bernardo Mall and had a meal at Chips and Tacos, the restaurant located next to the mall. Upon leaving the mall, I was charged a fee of $5.73 for parking. I had not expected this as I think I had been informed that those who spend more than $20 will be exempt from paying the parking fee. Even though I did not buy anything at the mall, I spent far more than $30 at the restaurant. I was too busy to explain everything to the employee at Gate #5 at the time, but I hope I can be refunded for this error.

Thank you,

Charles Arana

Reading text 3:

RECEIPT

Bernardo Mall Parking Lot
Receipt Number: 215117648

Parking Location Wells Zone Slot Number B07
Date/Time of
Arrival
March 19, 3:19 P.M. Date/Time of Departure March 19, 6:41 P.M.

 

Receipt?  NO Discount? NO
Amount Due $5.73 Hours of Use 3 hrs and 22 min
Amount Paid $5.73 Payment Type Cash

Thank you and drive safely!

46. What is implied about the Bernardo Mall?
47. What is indicated about the parking lot Mr. Arana used on March 19?
48. Why will Mr. Arana be unable to receive a refund?
49. In the e-mail, the word "far" is closest in meaning to
50. What is NOT true about Mr. Arana?