Đề thi TOEIC rút gọn ngày 19/06/2026

To: Customer Service (cs.interair@interair.com)
From: Alex Hogan (ahogan@dallasmail.co)
Subject: Reservation #JHK2105
Date: June 21

To Whom It May Concern,

_____(1). I apologize for the inconvenience, but a personal matter has come up, _____(2) me from flying to Budapest as planned. I would like to get my money back. If this is possible, can you please _____(3) my request? I am hoping to book a different flight to Sydney in less than five days. I understand that I will have to pay a _____(4) for this change. You may deduct this from the amount that will be returned to me.

Please let me know if you need any other information.

Sincerely,

Alex Hogan

Melinda Carmichael 9:52
I have a client who would like to see your apartment this afternoon. Would that be possible?

Charles Fredericks 9:54
I'm only available at night today. If not, tomorrow evening might work. Or, you could show your client the space without me.

Melinda Carmichael 9:56
I know he's busy after 5. But let me see if he's free tomorrow. He seemed very interested in renting the apartment after he went over the detailed floor plan.

Charles Fredericks 9:59
Oh, really? That's good to hear. I hope he wants to take it as I need to move into my new place by the beginning of next month.

Melinda Carmichael 10:05
Just spoke with him on the phone. The visit is set for 10 A.M. tomorrow. He wants to take a look around the building, too.

Charles Fredericks 10:06
Sounds good. I'll leave my pass key at the front desk like the last time. Could you call me tomorrow night after 6 to let me know how it went?

Melinda Carmichael 10:07
Of course I will. If he is willing to sign a contract, I will send you a text message right away.

Ready Air Introduces New In-flight Services

Ready Air has expanded its in-flight services for their new fleet of planes, which will start flying in February 2008, a spokesman for the company said. Ready Air is the only airline in the world to offer strictly economy class planes. The planes offer first class service for economy class passengers, the spokesman said. Each seat is equipped with its own TV screen, and passengers can choose from 30 different movies in 20 different languages. At any time during the flight, passengers can enjoy real espresso coffee from Magic Beans Inc., Seattle's most famous brand of coffee. On international flights, every passenger will receive a complimentary travel kit, which includes toothbrush and toothpaste, shampoo, mouthwash, comb, socks, and sleeping mask. Passengers who have a Ready Air Frequent Flier card will also have unlimited access to Ready Air's in-flight library, which includes an extensive selection of books, newspapers, and magazines. The CEO of Ready Air, Scott Plow, said the fleet's new services "will change the way people in economy class fly."

Port Royal Cruises!
An unforgettable adventure in historic Jamaica!

Have the adventure of a lifetime by taking a cruise on an incredible replica of an actual pirate ship! Departing on Mondays, Wednesdays, and Fridays from beautiful Port Royal, Jamaica, the H.M.S. Lady Blackbeard travels to numerous sites of interest! Featuring gourmet meals and beverages, the ship has a dining room, lounge, bar, and café. And the itinerary also includes a deck party with a buffet meal created by popular chef, Elijah Bolt. The vessel can accommodate up to 110 passengers, and rooms are equipped with private bathroom facilities and televisions. Tickets are just $450 per person for a two-night cruise, including three daily meals. The ship is also available for lease for corporate or private functions. To inquire about trip details or to view images of the ship and its facilities, visit www.portroyalcruise.co.jm.

TO Evan Baughman
FROM Rayleen Webb
SUBJECT Re: Post-conference activity
DATE April 30

Evan,

I checked the Port Royal Cruises Web site you mentioned. I agree that it would be a fun activity for those of us from the company attending the conference in Jamaica in June. I contacted the company to find out about renting the ship, and the cost is $7,500 per day including meals, staff, accommodation, and tours. So, a two-day rental would fall within our budget. We could depart on Friday and be back in Port Royal on Sunday morning, in time for our return flights to Edmonton in the afternoon.

If needed, the ship has audiovisual equipment we can use, and Internet access is available. It also has a paid laundry service, and the cruise line's bus can pick us up at the Mont Drake Resort where the conference is taking place.

I'll proceed with the booking once you give me your consent.

Rayleen

Port Royal Cruises
Your comments are very important to us...

Please take a few moments to comment on your trip with Port Royal Cruises! The feedback we collect will be used to improve services and facilities. Your details will not be shared with any third party. After completing this card, please visit the reception desk on the ship or our administrative office to hand it in.

1. How did you learn about Port Royal Cruises?
It was recommended to me by a colleague.

2. Would you recommend a cruise with us to your friends?
Yes, as well as companies hosting events.

3. What were the best aspects of your trip?
Great onboard facilities, helpful staff, fun sites, excellent gourmet menu from Elijah Bolt, and comfortable lounge.

4. How could your trip have been better?
The laundry service could have been better. Some of my clothes came back wrinkled. Also, the shuttle bus could have been less crowded.

5. Would you like to receive regular e-mail newsletters from Port Royal Cruises? YES ☐ NO ☑

NAME: Reyleen Webb
DATE OF TOUR: June 26-27
E-MAIL: raweb@pealeint.com

The Office Wellness Program launched a Healthy Lunch Initiative to encourage better eating among employees.
The program began on June 1 and has provided monthly rotating menus since then.
Vendors were contracted to provide four rotating options: Salad Bowl, Grain Plate, Fish Special, and Pasta Comfort.
The company subsidizes lunches by 30% to encourage participation.
Participation has increased 12% since the first month.

Engineers preferred Grain Plate, at 60% participation. Sales favored Pasta Comfort (50%), HR favored Salad Bowl (55%), and Finance chose Fish Special (50%).
The goal of the initiative is to improve employee health and eating habits.
A new menu will be launched on November 5 to include plant-based options.

GreenLeaf supplies the Salad Bowl. WholeGrain Co. provides the Grain Plate. HarborFish prepares the Fish Special. ComfortKitchen makes the Pasta Comfort.