Reading text 2:
LEAF & LETTER - STAFF MEMO
Date: September 7
Team, thank you for a busy first weekend at Platform 3. A few problems need immediate correction.
First, some staff handed out the "First Chapter" sampler to customers who did not meet the $25 purchase requirement. Remember the promotion: "free with purchases over $25 through Sept 12." Second, there have been instances where the Leaf Club discount was applied to clearance items — that is not allowed. Policy: "Leaf Club 10% applies to regular-priced items only."
Third, verification for pre-orders: all pre-orders "must show order confirmation and government ID." Fourth, vouchers: "vouchers are given for purchases over $40." Please give eligible customers a voucher and record the voucher number in the log. Finally, exchanges for non-perishables are accepted within 24 hours with the original receipt.
— Priya Malhotra, Store Manager