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READING TEST

PART 5

1. She can pronounce English words _____ than she could last term.
2. As a valued member of our rewards club, we appreciate your patronage and look forward to providing you _____ a comfortable and relating holiday.
3. All _____ to the factory should report to the security office before entering.
4. Please return the completed _____ to the HR department by Friday.
5. Customer: Have you had a chance to _____ at my car yet?
6. A warranty is to be looked on as a sort of _____ between the manufacturer and you.

PART 6

Questions 7 - 10:

Reading text:

To: All Employees From: Jude Clay Subject: Congratulations!

I want to thank all of you for your hard work and effort this season. Our winery's restaurant was a huge _____(1), and the wine that we bottled last year has totally sold out! When I realized _____(2) popular it was, I decided to save some in reserve. As a special thanks to all of you, I will be _____(3) you with two bottles each. Remember, these are the very last bottles from a year that has otherwise completely sold out! Thanks to all of your help and outstanding teamwork, our winery’s reputation is getting better and better. _____(4). Once again, thank you all so much and have a great winter!

Sincerely,

Jude Clay, Owner

7. (1)
8. (2)
9. (3)
10. (4)

PART 7

Questions 11 - 13:

Reading text:

To: John Miller
From: Linda Tillman
Subject: Photos

Dear Mr. Miller,

Your customer record stated that you preferred to be contacted by e-mail, so I am e-mailing you to say that your photographs will not be ready for Saturday at 3 p.m. as discussed. One of our processing machines broke down yesterday. The repairman said the new part has to be specially ordered, and probably won't arrive for another four to five days. This means that the Belltown branch of Ace Photos only has one machine to process nearly 150 different orders. I noticed that you marked your order as "URGENT" on the processing request form; however, due to the circumstances our 24 hour service is no longer available. Your photos will probably be ready by Tuesday morning at the earliest. If you would rather have your photos processed at another Ace Photos location, we would be happy to mail them for you. We will cover all the delivery charges, and have the photos mailed directly to you when they are finished. Also, we would like to offer you $15 off the total order cost to compensate for any inconvenience this problem may have caused. Please call me at 1-800-652-3156 to discuss this matter further.

Sincerely,

Linda Tillman
Director Customer Relations

11. Why will the problem take a long time to resolve?
12. According to the e-mail, which service did Mr. Miller probably request?
13. What does the company offer to do?
Questions 14 - 17:

Reading text:

The National Wildlife Service at Mt. Andover National Wildlife Refuge announces the opportunity for a recreational business contract for the Snake Creek facility. An opportunity like this doesn't come often, and it is perfect for anyone who is interested in opening a recreational business and contributing positively to the natural environment. This contract involves boat rentals, bike rentals, canoe rentals, campsite rentals, and equipment sales.

The closing date for the submission of applications for the business contract is Thursday, March 16, at 5:00 p.m. Interested parties can take a one-time guided tour and attend a question-and-answer session about the recreational facility on Wednesday, February 23. To make the meeting run more efficiently, we recommend that you personally review the information on our website (www.mtandover.com) and write down a list of questions that you might want to ask at the session. Please e-mail the questions that you write down to the Refuge Manager, Joe Yosemite, at jyosemite@mtandover.com. Questions must be received by February 10, so that a transcript of the questions and answers can be made available to all parties. You will receive this transcript at the start of the question-and-answer session.

Also, since the weather in the park is unpredictable and we may be walking over some pretty rocky terrain, participants are asked to wear hiking boots and warm clothing for the tour, which will start at approximately 3 p.m. and last about two hours. For further information regarding this opportunity, please contact Michelle Vance, Manager of the National Wildlife Service, at 1-236-547-9875.

14. What is the purpose of the notice?
15. What will some people probably do on February 23?
16. According to the notice, what will participants most likely receive at the meeting?
17. What should participants remember to bring to the meeting?
Questions 18 - 22:
View in compact mode

Reading text 1:

Health Note March

The Truth About Supplements? (continued from page 19)
So, ideally, maintaining a varied diet is enough to satisfy the nutritional requirements of adults aged 65 and older. However, some seniors may find this difficult to do, as they lack time and find preparing nutritious meals to be too challenging. In such cases, many doctors agree that taking vitamins and other supplements may be helpful. Even so, physicians believe that these supplements should be carefully regulated so as not to cause unintended harm. According to a controlled study1 by the Research Institute for Aging, some vitamins and minerals can be toxic when ingested in large amounts. For this reason, getting the advice of a trusted and qualified physician before beginning a vitamin regimen is recommended.

1-Health Note was granted advance access to the study, which will soon be available for publication.

*For permission to reprint this article, please write to admin@healthnote.com. Charges apply for publication of the complete article or 500 words or more. Excerpts with fewer words can be reprinted for free, but must be attributed to Health Note.

Reading text 2:

To: Ernst Hopson
From: Gayle Brenner
Subject: Permission to reprint
Date: April 12
Attachment: Reprint request form

Dear Mr. Hopson,

We received your e-mail inquiring about reprinting an article excerpt from the March issue of Health Note. I am providing you with a form, which must be filled out completely and sent back to us. Essentially, you will be asked to cite which parts of the article you would like to reprint in your magazine and state the purpose of your request.

You may return the completed document to us by e-mail. Requests made before the 15th of the month will receive a response by the end of that month. And requests made after that date will receive a response at the beginning of the following month. Approval for reprinting is given by the magazine on a case-to-case basis.

Thank you, and we hope to hear from you soon.

Sincerely,

Gayle Brenner

Reading text 3:

REQUEST FOR PERMISSION TO REPRINT AN ARTICLE

Date: April 27

Name of Applicant: Ernst Hopson
Address: 1219 Lee Gardens, Arlington, VA 22201
E-mail address: ehopson@psychguide.com
Telephone No.: 555-4189

Name of Magazine: Psychology Guide
(Please provide a link if your magazine is an online publication.)
Link: Not operational

Title of Article: "The Truth About Supplements?"
Publication the article appeared in: Health Note
Issue: March

Which parts of the article do you wish to reprint in your magazine?
I would like to print a portion of the article (200 words) found in the second paragraph of page 5.

What is your purpose for reprinting the article? Psychology Guide will be devoting an entire upcoming issue to the mental health of seniors. Your article mentioned various supplements that help with alertness, and we would like to reprint that paragraph as a short article in the issue.

If my application is approved, I will give appropriate credit to Health Note.

☑ I agree to the above.

18. What is the article mainly about?
19. What does the e-mail suggest about Health Note?
20. What is true about Psychology Guide?
21. What is indicated about Mr. Hopson's request?
22. When will Mr. Hopson receive a response?