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READING TEST

PART 5

1. Companies looking for _____ and competent staff may find it difficult to do so, especially when economic expansion leaves only the less qualified job seekers.
2. If the wage parity agreement _____ approved, there might have been a strike.
3. He _____ the doctor's office to make an appointment.
4. The factory supervisor said that there was no _____ but to shut down production until the technicians could repair the defective machine.
5. It is now ordered by _____ ten thousand people every month.
6. Receptionist 1: One _____, please.

PART 6

Questions 7 - 9:

Reading text:

Notice

Our new cash registers will be installed over the weekend so that we can start using them next week. The main reason we have bought these new machines is that they will make it easier to keep track of our inventory. When you _____(1) a customer's purchase into the machine it will automatically record the purchase in the inventory files of our computer.

This will help us track sales and reorder items promptly. It will save us the _____(2) work of manually entering data into the computer and ensure that our numbers are accurate.

All staff members are required to attend a training session on Friday afternoon during which you will learn how _____(3) the new cash registers.

See you there.

7. (1)
8. (2)
9. (3)

PART 7

Questions 10 - 12:

Reading text:

To: Customer Service
From: Doris Hogue
Subject: Order#10009283
Date: October 10

To Whom It May Concern,

I tried calling the Toptracks 101 customer service directly but could not reach any of the workers. I purchased some albums on your Web site not long ago. —[1]—. After I paid for the selected items, I realized that I had accidently ordered the Rock Station’s Deluxe album, which I did not mean to purchase as I had already done so last month. For some reason, it still remained in my shopping cart and got checked out along with my new list of items, so I accidently paid for it. —[2]—.

On the Web site, the notice says that I should contact customer service and that a refund will be available within 24 hours of purchase. —[3]—. If by any chance, the refund of a single item is not available, could you just cancel my whole order? The Rock Station’s Deluxe album is not cheap and I certainly don’t need two of them. —[4]—. Please get back to me with the available options.

Thank you.

Doris Hogue

10. Why does Ms. Hogue send the email?
11. What is stated about Ms. Hogue?
12. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? “It has only been about 20 minutes since my purchase, so I believe the opportunity to get a refund is still valid.”
Questions 13 - 15:

Reading text:

For Sale

1986 Celebrity Eurosport.
Low mileage and one careful previous owner.
Don't miss this one! Classic F-platform. Has original doors and GM/Delco stereo! New exhaust, shocks, tires, and brakes.
All replaced within last 6 months. Needs a paint touch-up and some minor repair work on fenders, rear bumper, and engine. Seat covers and Ziggy window shade included. Reliable transportation for a student, or as a second car. $400 or best offer.
Cash only please. Call Randy, 398-3412, weekdays before 5 p.m.

13. What part of the car needs repair?
14. What form of payment does the seller want?
15. When could an interested buyer call?
Questions 16 - 20:
View in compact mode

Reading text 1:

Health Note March

The Truth About Supplements? (continued from page 19)
So, ideally, maintaining a varied diet is enough to satisfy the nutritional requirements of adults aged 65 and older. However, some seniors may find this difficult to do, as they lack time and find preparing nutritious meals to be too challenging. In such cases, many doctors agree that taking vitamins and other supplements may be helpful. Even so, physicians believe that these supplements should be carefully regulated so as not to cause unintended harm. According to a controlled study1 by the Research Institute for Aging, some vitamins and minerals can be toxic when ingested in large amounts. For this reason, getting the advice of a trusted and qualified physician before beginning a vitamin regimen is recommended.

1-Health Note was granted advance access to the study, which will soon be available for publication.

*For permission to reprint this article, please write to admin@healthnote.com. Charges apply for publication of the complete article or 500 words or more. Excerpts with fewer words can be reprinted for free, but must be attributed to Health Note.

Reading text 2:

To: Ernst Hopson
From: Gayle Brenner
Subject: Permission to reprint
Date: April 12
Attachment: Reprint request form

Dear Mr. Hopson,

We received your e-mail inquiring about reprinting an article excerpt from the March issue of Health Note. I am providing you with a form, which must be filled out completely and sent back to us. Essentially, you will be asked to cite which parts of the article you would like to reprint in your magazine and state the purpose of your request.

You may return the completed document to us by e-mail. Requests made before the 15th of the month will receive a response by the end of that month. And requests made after that date will receive a response at the beginning of the following month. Approval for reprinting is given by the magazine on a case-to-case basis.

Thank you, and we hope to hear from you soon.

Sincerely,

Gayle Brenner

Reading text 3:

REQUEST FOR PERMISSION TO REPRINT AN ARTICLE

Date: April 27

Name of Applicant: Ernst Hopson
Address: 1219 Lee Gardens, Arlington, VA 22201
E-mail address: ehopson@psychguide.com
Telephone No.: 555-4189

Name of Magazine: Psychology Guide
(Please provide a link if your magazine is an online publication.)
Link: Not operational

Title of Article: "The Truth About Supplements?"
Publication the article appeared in: Health Note
Issue: March

Which parts of the article do you wish to reprint in your magazine?
I would like to print a portion of the article (200 words) found in the second paragraph of page 5.

What is your purpose for reprinting the article? Psychology Guide will be devoting an entire upcoming issue to the mental health of seniors. Your article mentioned various supplements that help with alertness, and we would like to reprint that paragraph as a short article in the issue.

If my application is approved, I will give appropriate credit to Health Note.

☑ I agree to the above.

16. What is the article mainly about?
17. What does the e-mail suggest about Health Note?
18. What is true about Psychology Guide?
19. What is indicated about Mr. Hopson's request?
20. When will Mr. Hopson receive a response?