Đề thi TOEIC rút gọn ngày 26/06/2026

TO: Tara Fanning (ethan12@beautydeep.com)
FROM: Sarah Monaco (monaco2323@litmail.net)
DATE: January 30
SUBJECT: E-mail order request

Dear Ms. Fanning,

A colleague of mine gave me some samples of your lotion and cream, and after trying them, I realized that your products are just what I need.

I understand that you _____(1) your Beauty Deep skin care products door-to-door. However, I’d like to know if they’re available any other way. Specifically, I’d like to purchase your deep moisturizing lotion online and have it delivered to my home. _____(2), I'd like a tube of your exceptional eye cream. This cream put _____(3) back into the skin around my eyes. The other creams I’ve used do not do that. _____(4).

Please let me know if you process online orders. If you do, I will send a complete order with my billing and shipping information. Thank you!

Best Regards,
Sarah Monaco

To: Customer Service
From: Doris Hogue
Subject: Order#10009283
Date: October 10

To Whom It May Concern,

I tried calling the Toptracks 101 customer service directly but could not reach any of the workers. I purchased some albums on your Web site not long ago. —[1]—. After I paid for the selected items, I realized that I had accidently ordered the Rock Station’s Deluxe album, which I did not mean to purchase as I had already done so last month. For some reason, it still remained in my shopping cart and got checked out along with my new list of items, so I accidently paid for it. —[2]—.

On the Web site, the notice says that I should contact customer service and that a refund will be available within 24 hours of purchase. —[3]—. If by any chance, the refund of a single item is not available, could you just cancel my whole order? The Rock Station’s Deluxe album is not cheap and I certainly don’t need two of them. —[4]—. Please get back to me with the available options.

Thank you.

Doris Hogue

Visitors to Caracas, Venezuela, will enjoy the convenience of the Metro subway system that serves the entire city. From downtown, you may ride the blue line to El Cafetal for dining, the yellow line to El Mercado for shopping, or the red line to Las Mercedes for museums. The Metro costs 1000 Bolivares (eighty cents) on weekdays and 1300 Bolivares (one dollar) on weekends. The subway operates from 6:00 a.m. - 11:00 p.m. every day.

Riverton Library Proposes Expansion to Create Community Hub

At a Riverton City Council meeting on May 9, library officials presented plans to expand the Riverton Public Library with a new community hub. The proposal calls for a 2,800-square-meter addition adjacent to the existing building that would include a café, co-working spaces, and a children’s learning wing. The city planning office noted that the site is currently zoned for public use and that the project will require a special permit before construction can begin. Library Director Sonia Patel said the expansion aims to increase services and that it could create employment for up to 35 local residents. The council is scheduled to vote on the application at its June 12 meeting.

Riverton Times
www.rivertontimes.com

Home | Local | Culture | Business | Opinion | Contact us

Readers' Comments

Evan Brooks posted on May 11:
As the owner of PageTurn Books on Elm Street, I welcome improvements to community spaces, but I worry the library’s plan will hurt independent businesses. I’m particularly concerned that a café inside the new facility would "siphon customers away from independent shops like mine," and that the extra seating and free Wi-Fi might draw people who previously spent money at nearby cafés and bakeries. There’s also the matter of parking—our street already fills up on weekends. I hope the council considers the impact on small vendors before approving the permit.

TO: Evan Brooks (ebrooks@pageturnbooks.com)
FROM: Sonia Patel (spatel@rivertonlibrary.org)
SUBJECT: Invitation to June 12 Forum
DATE: May 13

Dear Mr. Brooks,

Thank you for your comment on the Riverton Times Web site. I appreciate your concerns regarding the café and parking. The library board is hosting a public forum on June 12 to discuss the proposal, and we hope you will attend the public forum on June 12 and consider speaking about your concerns. If you would like, you may bring data, photos, or a brief written statement. We are keen to work with nearby businesses to find solutions that support both the library and local merchants.

Sincerely,

Sonia Patel
Director, Riverton Public Library

Riverside Public Library — Computer & Printing Policy

To provide fair access and maintain equipment, the following rules apply to the Library’s public computers and print stations:

• Public computers are available on a first-come, first-served basis. Computers designated for research and reference are located on the main floor; casual-use terminals are on the second floor near the study area.

• Members are entitled to 50 free black-and-white pages per month. Color pages are charged at $0.50 per page regardless of membership. Members must verify their cards at the service desk before using the print stations.

• Printing is available during library hours: Monday–Saturday, 9:00 A.M. to 8:00 P.M.; Sunday, 1:00 P.M. to 5:00 P.M.

• For questions or disputes regarding printing charges, contact customerservice@riversidelibrary.org with your receipt number and the date/time of use.

To: customerservice@riversidelibrary.org
From: Maria Lopez (m.lopez@email.com)
Date: October 11
Subject: Incorrect Printing Charge
ATTACHMENT: Print Receipt (PR-99821)

Hello,

Yesterday I used the library’s public computer and printed documents for a volunteer project. I was using Computer #4 on the second floor and printed 30 black-and-white pages. As a Riverside Library member, I should have had these pages covered by my monthly allowance. However, I was charged $6.50 at the print station. Please find the receipt attached. I verified my membership when I entered the library and I always present my card at the desk. I would appreciate a refund for the charge and clarification on why my membership was not applied.

Thank you,

Maria Lopez

PRINT STATION RECEIPT

Riverside Public Library
Receipt Number: PR-99821

Thank you for using the Riverside Public Library