Đề thi TOEIC rút gọn ngày 26/11/2025

To: Angela Thornberry
From: Vincent Nakamura
Subject: Your laptop
Date: June 18

Dear Ms. Thornberry,

I am writing about the Trax 2700 laptop you dropped off at our store on June 15 because of problems with its screen. After sending it to our _____(1) for examination, we discovered that it contained a faulty component. At present, your laptop is being _____(2). As requested, we are also thoroughly testing the device to see if there are any other issues.

As this problem appears to have been entirely our fault, we will provide you with a $50 voucher to use at our retail store. _____(3), e-coupons for our Web site are also available. Just let us know which you'd prefer.

_____(4). If you have not received it by then, please call customer service.

Best wishes,

Vincent Nakamura
Customer Satisfaction Department

Kate Hendrickson [5:01 P.M.]
Jackie, have we heard back from the Loflin Institute yet? You were supposed to ask them if their Hall D was available for our end-of-year banquet.

Jackie Dalton [5:03 P.M.]
They said another company has already made a booking on December 28th. But they mentioned a new ballroom they opened last month that we could use for the party.

Kate Hendrickson [5:06 P.M.]
Oh, hadn't you heard? It was moved to the 27th.

Jackie Dalton [5:07 P.M.]
That’s news to me. I'll call back and check for that day.

Kate Hendrickson [5:08 P.M.]
Great. Once that's settled, please send a notice about the event to the staff before December 15.

Jackie Dalton [5:09 P.M.]
I'll still be on vacation then. Is the following day okay?

Kate Hendrickson [5:11 P.M.]
Sounds good. Thanks a lot!

Sim's Super Sale!

To commemorate ten years of business, Sim's is having a giant sale. The sale starts at 8:00 a.m. on Saturday, July 9th, and ends at midnight on Sunday, July 10th. All sports equipment is 20 percent off. * All men's and women's sports apparel is 15 percent off, including the exclusive Swish brand running shoes and shorts. Customers who have a Sim's Super Savings Card will receive an additional 10 percent off their entire purchase. (If you want to become a Sim's member, please fill out the application on our website at 222.simssavings.com). Also, please bring your children: Ron Barkley, the lead scorer for the L.A. Rockets, will be giving a special demonstration on how to dribble a basketball. All children over the age of 8 are welcome. Entrance is free, but all children must wear sneakers and bring their own basketball.

* Offer does not apply to bikes, treadmills, or golf clubs.

Protect Yourself with PFS

PFS is a safety systems contractor specializing in the installation of fire alarms and sprinklers for residential and corporate clients located in downtown New York. We ensure quality workmanship that is in compliance with municipal building codes. Furthermore, our work is executed promptly, and we guarantee our clients' satisfaction. If there are demands for repairs or adjustments to our work, we will take care of them within 48 hours, assuring the safety of your office or your commercial or industrial facility.

If you would like to learn about the pre-action, wet pipe, dry pipe, and deluge sprinkler systems we offer, call us at 555-5324 or visit our Web site at: www.pfssystems.com, where you can also fill out a service request form.

PFS Service Request Form

Name: Gwyneth Pierce
E-mail: gpierce@spspa.com
Phone: 555-9622
Address: 84 William Street, New York, NY 10038
Company: Serene Peace Spa

Details:
I would like to replace my outdated deluge sprinkler system. I was on your site reading about the different types of sprinklers available. I think wet pipe sprinklers would be good to have in each treatment room of my spa as they seem to be low-maintenance and more cost-efficient than a dry-pipe system. However, the lobby of my business contains a lot of valuable items that could easily be damaged if the sprinklers were to go off accidentally. I read that pre-action systems are far less sensitive than other types of sprinklers and will only go off when temperatures reach those of an actual fire. So, I'd like to have a pre-action system installed in this area only.

TO: John Boone
FROM: Gwyneth Pierce
SUBJECT: Problem
DATE: April 15

Hello,

I didn't have time to check everything before you and the installation crew left yesterday, but I noticed a problem this morning. I requested a different type of sprinkler system for the lobby, but the one installed is the same as the ones in the other rooms. I checked my request form, and the information is there. So, I would like the system to be changed to the one initially asked for as soon as possible. Please let me know when I can expect the work to be corrected.

Regards,

Gwyneth Pierce