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PART 6

Directions: Read the texts that follow. A word, phrase or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 1 - 3:

Reading text:

Are you looking for a place _____(1) your next conference?

The Littleton Convention Center offers a convenient location at an affordable price. Whether your event is big or small, our site can accommodate your needs.

We offer meeting rooms, several auditoriums, and a large exhibition hall. Catering services are also available. Get _____(2) touch with us at 555-0964 to make arrangements for your event.

We know you'll _____(3) with our services.

1. (1)
2. (2)
3. (3)
Questions 4 - 7:

Reading text:

March 31

Annika Dahl
7898 Forest Road
Boulder, CO 80301

Dear Ms. Dahl,

Thank you for your recent visit. _____(1). We hope that you are fully satisfied with the quality of care that you received.

We would like to know more about your experience at our medical facility through our Patient Care Survey. Please fill out the questionnaire, and make sure that each of the five items _____(2) as directed. If you have additional comments, please _____(3) them in the space provided.

Keep in mind that the information you provide in the survey will be analyzed and used to improve our services in the future. _____(4), your privacy will be protected. We will not be able to track any of your responses back to you. Thank you for your participation.

Stanley Waite
Hospital Consumer Assessment

4. (1)
5. (2)
6. (3)
7. (4)
Questions 8 - 11:

Reading text:

To: Valued Customer From: Mark's Department Store Subject: Summer Big Sale!!!

Dear Valued Customer,

We want to thank you for shopping at Mark's Online Department Store. To show our _____(1), we're going to have a special Summer Big Sale! The coupon code at the bottom of this e-mail is good for 25% off all summer wear! Right now we are _____(2) this deal to our VIP customers only! Use this coupon code to get in first and get the best prices on this summer's selection of sandals, shorts, and swimwear at _____(3) low prices. _____(4). Don't miss this great opportunity to stock up on the outgoing spring inventory and the incoming summer inventory at the same time!

We hope to see you soon!

Customer Service Department

Mark's Department Store

------------------------------------------------

Your Coupon CODE: 012MDS25

8. (1)
9. (2)
10. (3)
11. (4)
Questions 12 - 15:

Reading text:

NOTE: All Eddington's Membership Card Holders

_____(1). We will be adjusting the frequency that point accumulation statements are sent to our members. From January 1, statements will be mailed every six months instead of quarterly. _____(2) this change, members may continue to log in at www.eddingtons.com/members to find current details. You can _____(3) your accumulated points and see what rewards are available in exchange for them through your online account. Or you can call us during business hours at 555-4955, and we will give you a total. _____(4), you can drop by a service counter at any Eddington's Department Store, and one of our staff will inform you of your current total.

12. (1)
13. (2)
14. (3)
15. (4)

PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 16 - 18:

Reading text:

Jonathan Stewart
3:10 P.M.
Have you seen the new episode of Galaxy Combat?

 

Haley Simmons
3:15 P.M.
Not yet. I’m planning on watching it next week.

 

Haley Simmons
3:16 P.M.
By the way, I heard that Galaxy Combat will be the last movie in the Galaxy series. Is that true?

 

Jonathan Stewart
3:17 P.M.
Not that I know of. The Winski brothers have been making every book of the series into a movie, and this is just the third episode.

 

Haley Simmons
3:20 P.M.
Wow! So there might actually be two more movies? That’s so exciting.

 

Jonathan Stewart
3:21 P.M.
Well, that is what all we Galaxy fans are hoping for.

 

Haley Simmons
3:23 P.M.
I also heard that the character Marco is not played by Glen Duchson in Galaxy Combat. I really like him a lot as an actor.

 

Jonathan Stewart
3:25 P.M.
I do, too. His acting in the Galaxy series was truly amazing. He was great in the second episode of the series.

 

Jonathan Stewart
3:26 P.M.
However, the acting of the new actor, Jack Lemon, does not meet my expectations.

16. What is the main topic of the discussion?
17. At 3:17 P.M., what does Jonathan Stewart mean when he writes, “Not that I know of”?
18. What is indicated about Jonathan Stewart?
Questions 19 - 21:

Reading text:

Dear valued customer,

Our policy has been to provide customers with ground coffee when their coffee grinders undergo malfunctions. However, as more and more customers fail to remit their payment on time these days, we have determined to enforce a stricter policy in such cases.

Our new policy is effective as of September 3, 2007, and in details are as follows:

1. If a customer delays his or her payment for over 20 days and the machine does not work properly, we will stop supplying ground coffee. Instead, we will fix the unit, but the customer will be responsible for the expenses. Any payment related to these repairs will be reimbursed to the customer after he or she has remitted the unpaid balance in full.

2. A surcharge on accounts suspended for more than 60 days will be assessed.

Admittedly, this might sound a little extreme and may come as a surprise; nevertheless, we see no other alternative. As you know, we have always been committed to providing quality products and reliable service in order to meet your requirements. Without our patrons' cooperation and support, we are unable to continue to provide all of this.

In case of any inquiries concerning our new policy, please do not hesitate to contact us.

Miller Coffee Grinder Co.
319 Tegarden Rd
Gulfport, Ms 39507
(Tel.) 228-896-1445

19. What is the main topic of the notice?
20. What is NOT suggested about the new policy?
21. Why did the Miller Coffee Grinder Co. make such a decision?
Questions 22 - 24:

Reading text:

September 19

Mr. David Asher, President
Ford Construction Company
7083 Warren Sharon Rd
Brookfield, OH 44403

Dear Mr. Asher,

On behalf of the board of directors of Kelly Pharmaceutical Co., I would like to express our sincere appreciation to Ford Construction Company for successfully completing the reconstruction of our headquarters building.

Working under difficult conditions and tight schedules, your dedicated workers finished the project on time, as you had promised.

I want to especially recognize your project manager, Fred Zook, who effectively led your team of professional and skilled workers.

Sincerely,

Eugene Klaasmeyer
CEO, Kelly Pharmaceutical Co.

22. What is the purpose of the letter?
23. What is mentioned as a problem of the construction?
24. Who is given special mention for leadership?
Questions 25 - 28:

Reading text:

Corrine Dealba 4:32 PM. Hi everyone. So, it sounds like Osment Industrial is interested in hearing a presentation from our firm about an indoor garden. We need to visit their offices and do an assessment next Tuesday afternoon at 3 o'clock. It shouldn't take more than two hours. I think it would be best if three of us visit, as this is potentially a large-scale project.
Jan Yates 4:34 PM. I've got to be at Yeltsin Enterprises to supervise a team installing a rooftop garden on Tuesday. But if it's necessary, I can ask Ellen Pearson to cover for me.
Avery Wong 4:35 PM. I'm free to go. Do you need us to do anything in regard to the presentation?
Kip Villegas 4:35 PM. I can probably manage it, too.
Corrine Dealba 4:36 PM. Please ask Ellen to take your place, Jan. I really need your expertise. Avery, I'll take care of the presentation. I will need you and Kip to take measurements of the space and find out about particular needs, the budget, and other details.
Kip Villegas 4:36 PM. Shall we leave from the office together?
Corrine Dealba 4:37 PM. Yes, let's meet in the parking garage at 2:30, and we can drive over together in my car. Is that OK for those who are coming?
Avery Wong 4:38 PM. That works perfectly for me. I'll see you then.
Corrine Dealba 4:40 PM. Thanks everyone. See you on Tuesday.

25. What is inferred about Osment Industrial?
26. What is Mr. Wong most likely going to do next week?
27. At 4:38 P.M., what does Mr. Wong mean when he writes, "That works perfectly for me"?
28. What might Ms. Pearson do on Tuesday afternoon?
Questions 29 - 31:

Reading text:

Central Vision Movie Theater

Please note that the new Saturday schedule is different than that printed in this week's Weekly Herald.
Updated showings for Saturday:

1:00 p.m. Monsoon Wedding
3:00 p.m. The Rugrats
5:00 p.m. The Man in Black
7:00 p.m. Monsoon Wedding
9:00 p.m. Friday the 13th

All shows before 5:00 p.m. have the matinee price of $3.00. All shows after 5:00 p.m. cost $7.00. Children and Senior Citizens pay only $2.00 for any show of the day. Check out our special family tickets, too: two adults and three children can watch any matinee for only $10. Our food counters serve a wide range of hot and cold drinks, and popcorn and refreshments are served during all movies. Please put your trash in the trash bins at the end of the movie.

29. How much do children pay for movies before 5:00 p.m.?
30. Which movie has two showings on Saturday?
31. How much do adults pay after 5:00 p.m.?
Questions 32 - 34:

Reading text:

Adam Suzuki
12 Westbourne Avenue
Hull, UK, HU2 7HH
November 22

Dear Mr. Suzuki,

I am pleased to announce a change to your North Bank account. Currently, you can overdraw up to £250 from your checking account when needed. -[1]-. As you have been a loyal customer with us over the past three years and have an excellent credit rating, your overdraft limit has been increased to £750. The increase will take effect at the beginning of next month. -[2]-.

In addition, I would like to let you know that you are eligible to apply for our Silver Spender and Graduate Spender credit cards. -[3]-. Some details about the benefits of each card are listed below. If you are interested in applying for either card, please fill out the attached form and send it to us. There is no need to do anything else as you have already been preapproved. -[4]-.

Silver Spender Credit Card
• 10% discount on movie admission fees
• 0% interest on installment plans for up to 24 months
• £25 annual fee

Graduate Spender Credit Card
• Access to Greyline Air's VIP lounges in airports nationwide
0% interest on installment plans for up to 12 months
• £45 annual fee

Should you have any questions or concerns, please feel free to contact us at any time.

North Bank Customer Service Team

32. What is the purpose of the letter?
33. What is indicated about the Graduate Spender Credit Card?
34. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Other terms and conditions associated with your account will remain the same."
Questions 35 - 37:

Reading text:

Quintel, Fulton Combine Forces

Quintel, Inc. ended negotiations with Fulton Corporation this week. The two companies have signed an agreement to work together to enhance bio-chemical analysis for use in medical laboratories around the country.

In a statement to the press, Quintel CEO, Ferdinand Markos, expressed excitement that the collaborative venture would help both entitles improve reputations within the international medical community. "By employing Fulton Corporation's ingenuity in the medical research field to work with Quintel's superbly engineered technology, the partnership will, undoubtedly, lead to great findings and an expansion of our presence within the community. There will be discoveries that will lead to new medicines and treatments for a number of illnesses we currently know very little about."

Quintel, Inc., based out of London, is known to the general public for its contribution to ease the suffering of patients with common, yet potentially serious illnesses, such as pneumonia. Fulton Corporation has recently begun marketing its newest piece of medical equipment an improved heart monitor for child patients which can detect the heart's responses to new medications within minutes of use.

Investors seem to be excited about the partnership as stock prices for both companies have risen more than 10% on the NYSE and the NASDAQ since the agreement was announced two days ago.

35. According to the article, what will the companies be doing?
36. What has happened in the past 48 hours?
37. What strength is noted about Fulton Corporation?
Questions 38 - 40:

Reading text:

Shangwan Corp.
211 Orchard Street
Thailand

March 14, 2008

Attn: Mr. Andrew Han
Sales Manager
Evergreen Light Bulbs
4-16 Hill Road
Hong Kong

Dear Mr. Han,

Re: Order No. 768197

I regret to inform you that there is a problem with the order we placed recently. On March 7, 2008, we requested an order for 20,000 long-lasting light bulls. After receiving the shipment, we realized that only 2,000 of them had been shipped.

This discrepancy has caused our company substantial trouble since we had to make an urgent purchase to fill the orders our own customers made.

Please satisfy the missing portion of the order immediately, and make sure that this type of mistake never happens again. Otherwise, we will have no other choice but to turn to other suppliers.

I look forward to reading your response.

Yours sincerely,

T.Leung

T. Leung
Purchasing Officer

38. What is the purpose of the letter?
39. What is stated as a problem?
40. What does T. Leung ask Evergreen Light Bulbs to do?
Questions 41 - 42:

Reading text:

Susan Learned [4:32]
Good afternoon, Mr. Wachtel. This is Susan Learned from Sigridson Office Interiors. I received the order form you e-mailed us this morning, but I have some questions for you.

 

Justin Wachtel [4:41]
Hello, Susan. I hope there isn't a problem with the order.

 

Susan Learned [4:43]
Nothing major, it's just that you wrote down your preferred brand for the office chairs but didn't indicate how many you need.

 

Justin Wachtel [4:45]
Sorry about that! Hold on, and let me check how many of the old ones we have now.

 

Justin Wachtel [4:55]
It looks like we need 18 chairs.

 

Susan Learned [5:02]
Perfect. Also, in regard to the Bainbridge conference table you asked for, it comes in a variety of materials. If you check our Web site, there are pictures of the table in pine, oak, and cedar. Prices vary slightly. Could you let me know your preference?

 

Justin Wachtel [5:04]
Actually, I am interested in the cedar version. It should coordinate well with the other desks and furnishings in the office.

 

Susan Learned [5:08]
I'll take note of that information. We should be able to deliver everything by Tuesday morning. However, the projection screen is being custom-built, so it won't get there until Thursday. I'll e-mail you a final invoice later today.

41. At 4:43, what does Ms. Learned mean when she writes, "Nothing major"?
42. What is Mr. Wachtel NOT interested in purchasing?
Questions 43 - 45:

Reading text:

Do you want to learn to play the guitar? Now, you can do it in just one week! For only $35, you can get our new book with two CDs. Learn to play the guitar quickly in your own home.

If you are interested in lessons, we have classes at our school three times a week, from 7 p.m. - 9 p.m. Our two experienced teachers have been teaching the guitar for over ten years.

For more information, call Michael at 335-4287.

43. What do you get for $35?
44. How long have their teachers been teaching for?
45. How often does the school have guitar classes?
Questions 46 - 50:
View in compact mode

Reading text 1:

TO Joel Steinbrenner
FROM Maria Longoria
SUBJECT Re: Update on Web site progress
DATE March 20
ATTACHMENT images

Hi Joel,

Thanks for the update on our Web site. I'm pleased with the layout. I like the photographs of our rooms and facilities, and I think the online slideshow is a good idea. However, I'd like to add pictures to the slideshow that feature our natural surroundings. I was thinking that we can post images of activities like canoeing from the boat dock on Grand Lake and hiking the trails around Lake Granby. I've attached some images that you can use for that. Also, my colleague Alfredo Cantone would like to add a tab on the Web site where he can post weekly menus and list the items available for room service. Once these things have been added, we can probably launch the site, and I will then send you the balance of your payment.

Thanks!
Maria

Reading text 2:

Morning Glory Guest Cottages

Home | Slideshow | Facilities | Rates | Dining | Contact Us/Reservations

Open from 8:30 A.M. to 9:00 P.M. and located next to our compound's reception building is the Lucky Lucy Restaurant run by Chef Alfredo Cantone.

To see the weekly menus for breakfast, lunch, and dinner, click here. Meal service times are listed, and updates are posted every Sunday at 7:30 A.M.

Lucky Lucy Restaurant is also pleased to offer a limited menu of items that can be delivered to your cottage. Click here to find out what is available. Room service is offered from 7:00 A.M. through 10:00 P.M. on weekdays, and 8:00 A.M. through 11:00 P.M. on weekends.

Reading text 3:

Morning Glory Guest Cottages, Colorado
Guest review by: Jamie Wilder (jwilder@nwpostal.com)
★★★★☆

Morning Glory Guests Cottages is perfect for those wishing to escape into nature. It's just two hours from Denver by car and is located next to a beautiful mountain lake. My husband Keith and I stayed for three nights and hiked every day at nearby lakes and along the Colorado River. We were most impressed by a walk along Shadow Mountain Lake. The cottages themselves are rustic but comfortable.

Keith liked paddling around in a canoe, and I enjoyed mingling with other guests at the weekly bonfire party. I would also like to compliment the Lucky Lucy Restaurant for their incredible meals, most notably the Greek dishes that are the chef's specialty. My one complaint is that the room service menu offered only sandwiches, snacks, and beverages.

46. What has Mr. Steinbrenner been requested to do?
47. What can be inferred about Ms. Longoria?
48. What does Ms. Wilder indicate about Morning Glory Guest Cottages?
49. What is true about Alfredo Cantone?
50. What did Ms. Wilder's husband do during his stay?