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PART 6

Directions: Read the texts that follow. A word, phrase or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 1 - 3:

Reading text:

Welcome to the Springflower Radford Hotel.

We are part of the Radford Hotel Group, one of the top hotel chains in the world.

Your comfort is important to us. When you check _____(1), please let us know if you will need any special services during your stay.

A _____(2) will clean your room daily and supply you with fresh linens.

Please notify her if you need any extra supplies for your room. The exercise room and pool are available for the use of all guests. Exercise classes are offered daily. Registration is required in _____(3)

Please see the front desk clerk for more information. You can book city tours through us. See the front desk clerk for a price quote. If you have already made a reservation for a city tour, we can confirm it for you.

Thank you for choosing a Radford Hotel. Have a pleasant stay.

1. (1)
2. (2)
3. (3)
Questions 4 - 6:

Reading text:

CLOVERDALE PHARMACY

The neighborhood pharmacy that you can rely on!

Cloverdale is open 24 hours a day, seven days a week. Unlike other pharmacies with limited schedules, we're open all the time. You can rely on us in an emergency at any time of day. And, our schedule makes it _____(1) for busy working people to fill prescriptions after work or on weekends.

You're always safe with us! When you fill a prescription at Cloverdale, we keep a careful record. This way, we can easily _____(2) the medications you are taking and inform you of any potentially harmful interactions.

Do you need help selecting over-the-counter medications? Our pharmacists are available to _____(3) with you and help you choose the medications that suit your needs.

4. (1)
5. (2)
6. (3)
Questions 7 - 10:

Reading text:

April 7

William Randell
118 West Ocean Boulevard
Oceanside, California 92049

Dear Mr. Randell,

Your application has been _____(1). We are pleased to welcome you to West Coast State University. In the coming weeks, we will be sending more information about how you should prepare for your first semester. _____(2) you meet the enrollment deadline, you will be allowed to sign up for a full course load and pay your tuition in the last week of July. We will also issue you a student ID card then. _____(3). Should you wish to have a dormitory room at that point, we will assign you one a week prior to the start of classes. You will be authorized to move in shortly _____(4).

Once again, congratulations on your successful application, and we hope to see you this fall.

Sincerely,

Admissions and Financial Aid
West Coast State University

7. (1)
8. (2)
9. (3)
10. (4)
Questions 11 - 14:

Reading text:

Claire Lewis
Coapow Industries
5411 Superior Avenue
Cleveland, OH 44103

Dear Ms. Lewis,

I am writing in reference to a conversation we had at last year’s Food Expo in Beijing. You asked me to contact you if an opportunity _____(1) business together ever arose.

As it happens, I have since established a cocoa farm and processing plant called Ecuacao near Quito, Ecuador. I recall you mentioning your interest in products _____(2) from Forastero cocoa beans. It was difficult to grow at first, but I have successfully produced a good quantity of beans, as you can see from the catalog I sent you. Enclosed in the package that came with this letter are some _____(3) of my products. After trying them, please let me know what you think of the quality. _____(4). I'm certain our product will add to your revenues.

Thank you, and I look forward to hearing from you.

Sincerely,

Daniel Gerber

11. (1)
12. (2)
13. (3)
14. (4)

PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 15 - 16:

Reading text:

Sarah Badler, Director of Marketing and Sales
Victory Cosmetics
29 Singer Ave., 5th Floor 
Los Angeles, CA

July 7 

June Chadwick 
Visitor Promotional Productions
523 Duncan Street, Room 12 
Los Angeles, CA 

Dear Ms. Chadwick, 

We at Victory Cosmetics would like to extend our thanks and gratitude for the wonderful work you and your promotional team have done for our newest line of perfumes. The advertisements you created for both print and television are fantastic. Your promotional strategy has paid off as we've already started earning revenues after just the first sales quarter.

This has been the most profitable launch of any Victory product in the last 20 years. You have done a tremendous job, and we look forward to working with your firm again. With this letter you will find an enclosed bonus check which we would like you to use for a small celebration with your staff. This is just our way of saying thank you.

Sincerely yours,
Sarah Badler 
Director of Marketing and Sales 
Victory Cosmetics  

15. What is the purpose of the letter?
16. What does Ms. Badler say about the recent product launch?
Questions 17 - 19:

Reading text:

Adam Suzuki
12 Westbourne Avenue
Hull, UK, HU2 7HH
November 22

Dear Mr. Suzuki,

I am pleased to announce a change to your North Bank account. Currently, you can overdraw up to £250 from your checking account when needed. -[1]-. As you have been a loyal customer with us over the past three years and have an excellent credit rating, your overdraft limit has been increased to £750. The increase will take effect at the beginning of next month. -[2]-.

In addition, I would like to let you know that you are eligible to apply for our Silver Spender and Graduate Spender credit cards. -[3]-. Some details about the benefits of each card are listed below. If you are interested in applying for either card, please fill out the attached form and send it to us. There is no need to do anything else as you have already been preapproved. -[4]-.

Silver Spender Credit Card
• 10% discount on movie admission fees
• 0% interest on installment plans for up to 24 months
• £25 annual fee

Graduate Spender Credit Card
• Access to Greyline Air's VIP lounges in airports nationwide
0% interest on installment plans for up to 12 months
• £45 annual fee

Should you have any questions or concerns, please feel free to contact us at any time.

North Bank Customer Service Team

17. What is the purpose of the letter?
18. What is indicated about the Graduate Spender Credit Card?
19. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "Other terms and conditions associated with your account will remain the same."
Questions 20 - 23:

Reading text:

Amanda Meester 7:37 P.M.
I just bought a ticket to the Rocking Socks concert! Who else is going?

 

Liam Morris 7:41 P.M.
I’ve wanted to go to one of their concerts for such a long time. Their new album is amazing.

 

Pedro Luther 7:42 P.M.
I know, right? I tried to purchase it at several offline stores, but it sold out very quickly.

 

Liam Morris 7:43 P.M.
How much was the ticket?

 

Amanda Meester 7:44 P.M.
I purchased a general admission ticket for $90.

 

Pedro Luther 7:44 P.M.
Wow. I got mine for $120. Which Website did you use?

 

Amanda Meester 7:47 P.M.
I have a membership at Ticket Legend, so I was able to get a discount.

 

Liam Morris 7:48 P.M.
Get out! Normally, concerts at Torzia Hall cost well over $100. Will I be able to get a discount if I sign up for a membership?

 

Amanda Meester 7:48 P.M.
Absolutely. The company also provides additional discounts for first-time users. You should definitely check it out.

 

Pedro Luther 7:50 P.M.
I think I’ll buy all my concert tickets from that Website from now on.

 

Liam Morris 7:53 P.M.
Thanks for the information, Amada!

 

Amanda Meester 7:54 P.M.
No problem. I’ll see you guys at the concert then!

20. Why is Mr. Luther’s ticket more expensive than Ms. Meester’s?
21. What is indicated about Rocking Socks?
22. At 7:48 P.M., what does Mr. Morris mean when he writes, “Get out”?
23. What can be inferred from the online chat discussion?
Questions 24 - 25:

Reading text:

George Macdonald
I heard a new marketing manager has been appointed.
11:19 A.M.

 

Adam Daniels
Yes, I heard that, too. Mr. Hann is finally retiring. I’m going to miss him.
11:20 A.M.

 

George Macdonald
Can you believe Mr. Hann has worked at Fast Tech for almost twenty years? He was a great leader.
11:22 A.M.

 

Adam Daniels
I cannot agree more.
11:25 A.M.

 

George Macdonald
It’s too bad to see yet another one of our few remaining original staff members go.
11:26 A.M.

 

Adam Daniels
You’re right, but I’m sure Ms. Healy will do just as well as Mr. Hann.
11:27 A.M.

24. What is indicated about Fast Tech?
25. At 11:25 A.M., what does Mr. Daniels mean when he writes, “I cannot agree more”?
Questions 26 - 28:

Reading text:

Volunteers Wanted!

CBG Steel is sponsoring the third annual Race for the Children, a ten kilometer run that raises money for Mercy Children's Hospital, located near the company's main building. The race will be held on Saturday, November 23, at 3:00 p.m. at the Headman Pavilion. The Planning Committee is looking for volunteers (who are NOT running in the race) to work at the drinking stations. The job is very easy, and only requires two to three hours of your time. You should arrive around 1:00 p.m. to set up the drinking station for the race, which involves organizing cups, water, juice, and snacks for the runners. Then, you will be responsible for handing out beverages and snacks to racers as they run by. After the race finishes, there will be an awards ceremony and a brief speech by CBG president, Walter Headman, followed by a small celebratory dinner for everyone. All volunteers will receive a free meal pass. For anyone interested in volunteering, there will be a brief meeting on Thursday, November 15, at 12:00 p.m. The meeting will be held in Room #203. Lunch will be provided.

26. Why is CBG Steel organizing the event?
27. What will volunteers most likely do at 1 p.m.?
28. What is planned for after the president's speech?
Questions 29 - 32:

Reading text:

Julianna Lopez 10:22 A.M. So, it's confirmed. We're presenting a marketing proposal to AEK on July 18 at their headquarters.
John Brenner 10:24 A.M. I heard! How exciting. I went through the company profile in the brochure you gave us. They could be our biggest client to date.
Julianna Lopez 10:25 A.M. Yes. They have 6,000 employees and manufacturing plants in Thailand, Turkey, and Mexico. They also have suppliers in China, Germany, and Korea and generated over $2 billion in sales last year.
Yvonne Bailey 10:25 A.M. I can get to work on the marketing analysis for the presentation. I'd like to use the statistics in the brochure we were given. Do you think they're reliable?
Julianna Lopez 10:26 A.M. That would be fine, Yvonne. I think the figures are accurate. John and Eric, I'd like you to prepare the slideshow and handouts. Start immediately if you can.
John Brenner 10:27 A.M. Got it. It shouldn’t take more than two days to finish.
Eric Zalewski 10:32 A.M. Consider it done, Julianna. Are we going to run through the presentation before the appointment?
Julianna Lopez 10:34 A.M. Let's do a practice session on July 15. During the presentation, I'll give the main talk, and then you three can explain your roles briefly. After that, all four of us can answer any technical or financial questions they might have. Does that sound reasonable?
Yvonne Bailey 10:34 A.M. I think that works for all of us.

29. What is true about AEK?
30. What will Ms. Bailey use for her analysis?
31. At 10:27 A.M., what does Mr. Brenner mean when he writes, "Got it"?
32. What will Mr. Zalewski probably do on July 18?
Questions 33 - 36:

Reading text:

Received: Monday, June 4th, at 8:32 p.m.
From: peter.lasco@allwalls.com
Re: Appointment Cancellation

Mr. Walker,
I apologize for having to cancel our appointment last Friday at the last minute. There was some urgent business at another job site, and I had to attend to it personally. I hope that we can reschedule for sometime next week.
Also, in your last e-mail you asked for some different options with regard to materials and our turn-around time. The sample books I couriered to you last week are the standard wallpapers that we use - 1.75 meter-wide, printed. But we have also started using a new process with large, floor-to-ceiling rolls that produces a papered wall without seams. The papers are the highest grade, and most have silk highlights. As your project is a luxury apartment complex, these products may better suit your needs. This is a specialty process, requiring special equipment, and so there would be additional charges on top of our usual labor costs. Since you would be doing so many units in your building, perhaps we could offer you a discounted rate on the labor. I will discuss this possibility with our sales manager and let you know when we meet.
With regards to our turn-around time, using standard-process papers we would be able to complete the 15 units in one week. The seamless wallpaper application process makes use of a large roller mechanism; so, potentially, we could complete the work in 3 days. Again, I am sorry to cancel our appointment. Please let me know at your earliest convenience when you would like to reschedule. Thank you.

Sincerely,

Peter Lasco
Sales Rep,
All Walls, Inc.

33. Why was the appointment with Mr. Walker cancelled?
34. What kind of service does this company offer?
35. What did Mr. Lasco do for Mr. Walker the previous week?
36. How long does Mr. Lasco estimate the job will take?
Questions 37 - 39:

Reading text:

Think Like a Champion
By Dennis Flatmeyer

What secret power do professional athletes and Olympians possess that enables them to perform under pressure? Well, the answer, according to psychologists and athletic trainers, is in the brain.
For years, athletes and coaches alike believed that athletic skill and physical training were the two most important factors determining competitive success.
Recent evidence, however, suggests that mental training is actually more critical than athletic ability. Thus, while you may not have been born a champion golfer, you can certainly train yourself to become one by employing the proper mental training.
Take for example, the four-time Olympic gold medal winner in the 200 meter dash, Paul Fisher. Paul was born with a rare neuromuscular disease that prevented him from growing normally. He spent the first five years of his life in a hospital bed, and doctors told his parents that he would probably have to use a wheelchair all his life. Then, in 1988, while watching the Seoul Olympics from his hospital bed, Paul decided that he would one day be an Olympic runner.
Twelve years later, in Sydney, Paul Fisher was standing on the Olympic podium, wearing a gold medal around his neck. When asked about his incredible victory, Paul said, "It was easy, once I made up my mind to do it."
At Haverford University, psychologists monitored ten athletes who were each given the exact same physical training schedule. However, five athletes were also given a mental training schedule, where they practiced meditating and using positive thinking techniques. What did the University discover? The five athletes who prepared mentally and physically performed nearly seventy percent better than the other five athletes!

37. What does the article mention about athletic performance?
38. What is NOT true about Paul Fisher?
39. What did Haverford University do for their research?
Questions 40 - 42:

Reading text:

Symposium to Stress Importance of Contemporary Art.
April 13-16

The Braker University art department is pleased to announce its annual Art Symposium schedule. This year, guest lecturers will focus on the significance of contemporary art in urban design. The four-day symposium will feature both artists and urban developers from around North America. The focal point of the event is the impact of art within our community, the trend of developers to include contemporary art in their community design along with facts and figures regarding community pride among residents with and without featured artwork. Specifics of each lecture or event can be obtained by looking at the Braker University Web site, www.Braker.edu/art/symposium. All lectures and presentations will be held by the O.R. Morrisey Center at the North entrance of the University from 2:00 - 8:00 p.m. each day. A meet and greet with speakers and presenters will be held on Saturday April 16 at 8:00 p.m. Admission to all events is free, but donations are requested. All proceeds will benefit the Braker University art department. Seating is limited, so guests are advised to reserve tickets by contacting the O.R Morrisey Center box office by calling 768-9057 on weekdays between the hours of 9:00-11:00 a.m.

40. What is the speakers talking about?
41. Why should someone go to the university Web site?
42. When will guests have the opportunity to talk with an artist?
Questions 43 - 46:

Reading text:

First Global Expands Further
December 28

Electronics giant First Global, which makes components for smartphone manufacturers, said in a press release on Tuesday that it expects to start building its 20th overseas production plant soon. The announcement comes at the end of a successful year, with sales in the fourth quarter surpassing those in the third quarter by 15 percent. President and CEO Ms. Genevieve Durand attributes First Global's growth to its efficiency in manufacturing. -[1]-. "We find ways to do more with less," Durand claims, "producing high-quality goods at competitive prices." -[2]-.

Upon completion, the new factory will be situated near Beijing, China. It will be First Global's largest and one of six of its facilities located in the East Asian region. -[3]-. Just as First Global has done before, it is using its own earnings to fund construction rather than taking out additional loans or selling off assets. It is hoped that the new factory will boost productivity by approximately 20 percent. -[4]-. Construction on the plant will begin in spring of next year.

43. Why was the article written?
44. How does First Global plan to finance its newest project?
45. What does the article suggest about First Global?
46. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong? "This increase in output will help the company keep up with the strong demand for smartphones."
Questions 47 - 51:
View in compact mode

Reading text 1:

Tea Tree Eco-Resorts Set to Open in Mexico by Year's End
By Consuela Hidalgo

International hotel chain Tea Tree Eco-Resorts is in the final stages of building a 22-acre resort on Mexico's Mayan Riviera. The first visitors are expected to arrive by December 21. Like other Tea Tree Eco-Resorts in the Philippines, and Greece, the new hotel will be as eco-friendly as possible. "We have solar panels generating electricity and heating the water, for instance. Furthermore, none of the local farmers from whom we source our ingredients for regional specialties, such as pork wrapped in banana leaves and citrus-marinated chicken soup, use any chemical pesticides at all," said general manager Jose Perez. The plan is for the facilities to be built around naturally growing trees and plant life, with structures blending in with the jungle. Further details can be found at www.teatreeecoresorts.com/mexico.

Reading text 2:

Tea Tree Eco-Resorts, Mayan Riviera

Welcome to our beautiful compound in the stunning Mayan Riviera! We have several activities scheduled for this week!

Monday, January 17: Sailboat tour ($22)
Join us for a 2-hour sailboat ride that stops at local islands. There's even a chance of spotting some dolphins! Sign up in advance at the guest activities counter.

Wednesday, January 19: Visit to wildlife park ($38)
Travel by bus to a local wildlife park to view indigenous animals and plants. Departure will be at 9 A.M., and guests will be back by 5 P.M. Sandwiches will be provided at a restaurant near the park. Advance bookings are necessary.

Thursday, January 20: Tour of ancient Mayan city ($57)
A bus will take guests to an archaeological site where a pyramid and other ancient structures can be found. Departure will be at 8 A.M., and guests will be back by 5 P.M. Lunch is included in the cost of admission, and bookings are required.

Saturday, January 22: Beach party (Free for all guests)
Visit the beach between 11:30 A.M. and 2:30 P.M. for an outdoor barbecue, and sample the wonderful flavors in our grilled seafood, citrus-marinated chicken soup, and pork wrapped in banana leaves!

*Prices indicated are in US dollars.

Reading text 3:

Tea Tree Eco-Resorts, Mayan Riviera

We hope you enjoyed your stay with us. Please take a few moments to provide us with feedback. Return the completed card to a front desk staff member.

NAME Henry O'Neil DATE(S) OF STAY January 17-23
E-MAIL Henoneil@awesomepost.com PHONE (905)555-6948

Were you satisfied with the following during your stay? If the answer is "NO", please leave a short comment at the bottom with an explanation.

Cleanliness of facilities YES ■ NO □ Service of staff YES ■ NO □
Meals and meal service YES ■ NO □ Daily activities YES □ NO ■

COMMENTS:
My wife and I were interested in a sailboat tour but were informed that the boat only held 24 passengers and was full. So, we inquired about a trip to the Mayan city, but it was also completely booked. Thankfully, we managed to go on the January 19 outing and enjoyed it very much. I recommend that more seats be available for trips, especially during high tourist season.

Thank you for your time!

47. What is NOT indicated about Tea Tree Eco-Resorts?
48. In the notice, the word "spotting" is closest in meaning to
49. During which activity were guests served a regional specialty?
50. What does Mr. O'Neil mention about the Mayan Riviera hotel?
51. What can be inferred about Mr. O'Neil?