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PART 6

Directions: Read the texts that follow. A word, phrase or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 1 - 3:

Reading text:

The Volunteer Community here at WWA is _____(1) any other volunteer opportunity.

That will be good news for busy people who wish to get involved to make a _____(2) in the lives of others in need, but who need an alternative to traditional volunteering.

In fact, these well-meaning people are often unable to commit themselves to any charitable activity that requires _____(3) to show up at a specific time or for specific lengths of time.

1. (1)
2. (2)
3. (3)
Questions 4 - 7:

Reading text:

To: All Supervisors From: Jordi Benson Subject: Morning Meeting Minutes

Good afternoon, these are the minutes from our weekly morning meeting.

First of all, our sales team was able to _____(1) its goals for the third consecutive quarter! This is great news, especially considering the fact that the _____(2) is not very strong right now. From this, we have learned that, even in hard times, we can continue our success by _____(3) excellent customer service and quality products.

Also, the company’s anniversary picnic is coming up next week on Friday, June 23rd. Pass on to your departments that all employees are invited, as are their families, as long as they register in advance. _____(4). We cannot guarantee seats for anyone who is not registered by that time.

Sincerely,

Jordi Benson, Chief Secretary

4. (1)
5. (2)
6. (3)
7. (4)
Questions 8 - 10:

Reading text:

One-Year Limited Warranty

This warranty _____(1) the purchaser from all malfunctions of the product due to defects in materials or workmanship.

Only the original purchaser of the product is covered. Resale of the product automatically invalidates this warranty. This warranty _____(2) the manufacturer to repair any defective product or to refund the full purchase price to the purchaser, at the manufacturer's discretion.

The manufacturer's liability does not exceed the purchase price of the product. This warranty does not imply that the purchaser has any rights in the case of a defective product beyond those stated herein. This warranty _____(3) one year from the date of purchase.

A receipt or other proof of purchase is required in order to make claims under the terms of this warranty

8. (1)
9. (2)
10. (3)
Questions 3423

Reading text:

From: Liam Chen <lchen@oriontech.com>

To: Maria Gomez <mgomez@oriontech.com>

Subject: Orientation and Schedule

Date: March 10

Dear Ms. Gomez,

Welcome to Orion Tech. We are delighted that you will be joining our team.

You have accepted a temporary position as a project coordinator _____(1) our San Diego branch.

Your first day is March 24.

Please report to the reception desk on the third floor at 8:30 A.M. and ask for Human Resources.

_____(2), bring your identification and banking information so payroll can be set up.

You will meet your supervisor at 9:15 A.M. to go over your initial assignments.

In the afternoon, from 2:00 P.M. to 3:30 P.M., you are scheduled for an IT orientation session.

This session _____(4) how to access our systems and our communication policies.

If you have any questions before then, _____(3).

Please contact HR at hr@oriontech.com or call extension 412.

We look forward to working with you.

Sincerely,

Liam Chen

HR Manager

Orion Tech

11. (1)
12. (2)
13. (3)
14. (4)

PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 3570

Reading text:

To: All staff
From: Maya Chen <mchen@novus-tech.com>
Date: November 1
Subject: Office footprint and hybrid-work proposal

Dear team,

Following our recent workplace review, I would like to outline a proposal for discussion at the leadership meeting next Wednesday.

A recent staff survey showed 65% prefer a hybrid schedule, and building access logs indicate that average daily office occupancy has fallen by nearly 50% compared with pre-pandemic levels. Meanwhile, our current lease costs remain unchanged.

Given these trends, I propose we begin negotiations to reduce our leased office space by 40% next year and redesign the remaining area into flexible collaboration hubs. Reducing the footprint will lower rent and utilities, and creating shared meeting zones should better support teams coming in for focused in-person work.

To support remote work, I recommend offering a one-time home office stipend of $300 for eligible employees and updating the IT remote-support plan.

Please review these points and come prepared to discuss alternatives and timelines at the meeting.

Regards,
Maya

15. Why was this e-mail written?
16. What evidence does the sender cite to justify the proposal?
17. What support does the sender suggest for employees who work remotely?
Questions 18 - 21:

Reading text:

Dalton, Fitch, and Cope Attorneys
143 W. 23rd St., Unit 130B, Chalmers Building, 13th floor, New York, NY
August 27th

Reginald Mercer, Attorney at Law
19 Market Close,
Newport, MD55055

Dear Mr. Mercer:
This confirms that we have received your August 18th letter and the draft of the distribution contract you enclosed. I have read the draft thoroughly and discussed it with my client, Mr. Fukazawa. The following initial points will need to be resolved before we can move ahead with negotiating the finer points of the contract:
. Term. The term would need to be at least ten years before my client could seriously consider entering into the contract.
. Unit Price. The unit price would need to be at least $140.50 before my client could consider the contract financially feasible.
. Controlling Law. My client does business only in the State of New York and does not desire to engage a lawyer in Maine, so the contract will need to provide that New York law controls.
. Publicity. My client requests that the last sentence of paragraph 3 on page 2 of the contract be changed to read as follows: "Publicity given to the program or services provided herein, including, but not limited to, notices, information, pamphlets, press releases, research, reports, signs, and similar public notices prepared by or for the Licensor, shall identify the Agency as the sponsoring agency and wil not be released without prior written approval from the Agency."
Please discuss these points with your client at your earliest convenience and let me know if your client is willing to pursue negotiation of a contract along these lines.

Yours truly,
Adrian Cope,

cc: T.Fukazawa

18. Who sent this e-mail?
19. What did Mr. Mercer previously send to the writer of this letter?
20. What is NOT mentioned as a proposed change to the contract?
21. What is the recipient asked to do?
Questions 3255

Reading text:

Downtown Library Reopens After Renovation

The Maple Street Public Library reopened yesterday after a year-long renovation. Located in downtown, the renovated building now includes a new technology center, an expanded children's section, and a community meeting room.
The library has extended its hours, opening earlier on weekdays and remaining open later two nights a week to accommodate commuters.
Library Director Ana Ruiz, who attended the reopening ceremony, said she is "thrilled by the community's response" and "hopes to attract more young readers" through regular workshops and school partnerships.

22. Where is the Maple Street Public Library located?
23. Which new facility was added to the renovated library?
24. What does Library Director Ana Ruiz particularly hope to achieve?
Questions 3487

Reading text:

45 Beacon Road, Harborview, NY 11701
Tel: 631-555-0123, Fax: 631-555-0124
Email: billing@ironcorefit.com
Website: www.ironcorefit.com
Tax ID: 102-45-678

Membership Renewal Notice
Item Qty Price Amount
Annual Membership 1 $320 $320
Personal Training (5 sessions) 1 $150 $150
IronCore Water Bottle 1 $10 $10
Sub Total
Referral Discount 15%
$480
-$72
Total $408.00
Amount Due $408.00

Please make payments to IronCore Fitness.
If payment is not received within 14 days, a $25 late fee will be charged.

Thank you for staying fit with us.

25. What is suggested about this customer?
26. If an additional $20 item is added to the purchase, what would the new total be with the same discount?
27. What will happen if payment is not received within 14 days?
Questions 3004

Reading text:

Riverside CoWork Hub
Flexible workspaces by the East River

Riverside CoWork Hub offers flexible workspaces, private offices, and meeting rooms for freelancers and small teams.
Our location provides a professional environment with natural light and river views.

All members enjoy complimentary high-speed Wi-Fi and unlimited coffee at our on-site café.
Members have 24/7 access to the building and amenities, plus printing and mail-handling services.

We also offer bookable conference rooms with A/V equipment, monthly workshops, and a rooftop terrace for informal meetings and social events.
Day passes, dedicated desks, and private office plans are available with flexible terms.

We are located on the east bank, just a short walk from Pier 7 station, with several bus lines nearby for easy commuting.
Call 212-555-0199 to schedule a tour or try a free day pass.

Visit www.riversidecoworkhub.com for floor plans, pricing details, and an online booking calendar.
Memberships begin May 15.

28. What is being advertised?
29. Which of the following amenities is explicitly offered to members?
30. What is said about the Hub's location?
31. What can visitors find on the Hub's website?
Questions 32 - 33:

Reading text:

People with a flexible schedule are needed to work at a local hotel. In order to keep up with the increase in customers we receive during the summer holidays, Sparton Hotel is looking for individuals who can work in a variety of positions, including cleaning services, restaurant staff, and hotel reception. All candidates must be available to work seven days a week. No experience in the hospitality business is required, but a college degree and at least 2 years' work experience in the customer service industry is preferred. Interested individuals should fax a copy of their resume, along with a cover letter and one letter of recommendation, to our main offices. The fax number is 1-555-3269. Successful applicants will be contacted by telephone to schedule a personal interview. Compensation depends on the candidate's work experience and interview evaluation.

32. Why does the hotel require more staff?
33. What is the requirement of the job?
Questions 3550

Reading text:

To: All Staff <all@northbridge. com>
From: Facilities <facilities@northbridge. com>
Subject: Office Space Reconfiguration Survey
Date: October 2

Dear Colleagues,

Next month we will begin planning a reconfiguration of our downtown office to better support hybrid work. To help us make informed decisions, we are conducting a short survey of all staff about workspace preferences and typical on-site days. Your response to this survey is important in determining how many desks, quiet rooms, and collaboration areas we should provide.

As a token of appreciation, participants will receive a complimentary one-month parking pass that will be issued to you after we receive your completed survey. The survey is brief and should take no more than five minutes.

Please complete the survey using the link below by October 16:
https://northbridge-survey.example.com/office-space

If you prefer not to be contacted about future surveys, please reply to this message indicating so.

Thank you for your time.
Sincerely,

Alex Chen
Facilities Manager

34. Why was this e-mail sent to staff?
35. What will employees receive for completing the survey?
36. How should staff submit their responses?
Questions 3314

Reading text:

Maple Street Coffee House
Freshly Roasted Beans & Homemade Pastries

TEL: 212-555-0198
412 Maple Street
Brooklyn, NY 11215

Hours
Mon-Fri: 7 a.m. - 8 p.m.
Sat: 8 a.m. - 6 p.m.
Sun: 8 a.m. - 4 p.m.
Free Wi-Fi • Outdoor Seating
Student Discount: 15% off with valid ID
Buy 9 drinks, get the 10th free
Last orders accepted 15 minutes before closing.

37. How can a customer earn a free drink?
38. What time does the café close on Saturdays?
39. Which amenity is explicitly mentioned for customers who use laptops?
Questions 3006

Reading text:

Community Arts Center

February 5

Ms. Emily Rogers
42 Linden Street
Brookside, MA 01432

Dear Ms. Rogers:

On behalf of the Community Arts Center, I would like to express our sincere gratitude for your willingness to volunteer as the instructor for our weekend pottery workshop. Your expertise and time have made it possible for us to expand our programming and better serve local residents who are eager to learn new creative skills.

Thanks to the support of volunteers like you, we are able to open our new pottery studio and schedule regular classes. The first session will begin on March 15 and will introduce participants to hand-building and glazing techniques. We expect the studio's improved facilities to create a more productive learning environment for both beginners and returning students.

As a small token of appreciation, we will list your name on the contributors page of our website and we ask that you please accept a complimentary one-year membership and a certificate of appreciation; they will arrive in the mail next week.

Thank you again for sharing your time and talent with our community. We look forward to seeing the positive impact your class will have on our students.

Sincerely,

Rachel Moreno
Rachel Moreno
Program Director
Community Arts Center

40. What is the main purpose of the letter?
41. Which statement about the workshop is true?
42. What will Ms. Rogers receive as a token of appreciation?
Questions 3555

Reading text:

Willowbrook Catering
112 Oak Street, Springfield, IL

Invoice: #20458
Invoice date: May 25

Client:
Martin Perez
Greendale Community Center, 78 Main St., Springfield, IL

Description of service:

May 15Buffet for 100 guests$1,000
May 15Dessert selection$200

Subtotal
Service charge (10%)
Tax (8%)
Total: $1,416

Payment due: June 10

*An additional $20 will be charged per day for late payments.

43. What kind of business is Willowbrook?
44. When must the payment be made?
45. If the invoice is paid on June 12, how much will be charged in total?
Questions 3342
View in compact mode

Reading text 1:

Riverside Community Library to Open Eastwood Branch in August
By Marco Silva

Riverside Community Library announced plans to open a new 15,000-square-foot branch in the Eastwood neighborhood on August 3. The city-funded facility will include a maker space with 3D printers, a digital media lab, and a multilingual collection for both adults and children. "This will be the library's third location," said director Elena Torres. The branch will also feature a small café serving locally roasted coffee and free Wi-Fi. For additional information, visit www.riversidelibrary.org/eastwood.

Reading text 2:

Riverside Community Library, Eastwood Branch

Join us for the opening week's special programs!

Monday, July 5: Children's Storytime (Free)
A 45-minute session for ages 3–7. Sessions begin at 10 A.M. Sign up is recommended for groups.

Tuesday, July 6: Introduction to 3D printing (Hands-on workshop $12)
Learn basic design and printing techniques in our maker space. 6–8 P.M. Limited seats; pre-registration required.

Thursday, July 8: Evening Book Club (Free)
A discussion of the monthly selection. 7–8:30 P.M. New members welcome; please register in advance.

Saturday, July 10: Local Authors Fair (Free; light refreshments provided)
Meet local writers, attend readings, and browse books. 1–4 P.M. All ages welcome.

*Fees indicated are in US dollars.

Reading text 3:

Riverside Community Library, Eastwood Branch

We hope you enjoyed our opening week. Please complete this feedback card and return it to the front desk.

NAME Aisha Khan DATE(S) OF VISIT July 5-10
E-MAIL aisha.khan@email.com PHONE (415)555-2201

Please indicate your satisfaction with the following:

Cleanliness YES ■ NO □ Staff helpful YES ■ NO □
Collections variety YES □ NO ■ Programs offered YES ■ NO □

COMMENTS:
We enjoyed the Local Authors Fair and the 3D printing workshop. The 3D session had only 10 spots and was full when my brother tried to enroll later. I hope the library offers more evening programs. Thank you!

46. Which of the following is NOT stated about the Eastwood branch?
47. In the events schedule, the phrase "Hands-on" in "Hands-on workshop" most nearly means
48. Which program explicitly mentions that refreshments are available?
49. What did Aisha indicate about the library's collection?
50. What can be inferred from Aisha's comments?