Đề thi thử TOEIC: Mã đề TIC-TAC-TOE

July 15
Allison Morita
Vestige Insurance
4186 Maryland Avenue
Pinellas, FL 34624

Dear Ms. Morita,

I am writing to you in the hope that you can _____(1) my insurance claim. I spoke with general claims agent Gary Fink on July 6, _____(2), at the time, explained the process and recommended that I write this letter.

Last month, on June 20, I suffered an injury when I slipped and fell in my kitchen. The impact caused me to break my wrist, which forced me to undergo surgery. Does my policy cover injuries of this nature? _____(3), I expect to be reimbursed. Currently, my medical expenses amount to about $900. _____(4).

Please respond as soon as you review my documentation.

Thank you.

Sincerely,

June Miller

Thank you for buying a Flexco product. Flexco is a top name in women's clothing, and the Flexco brand carries a reputation for excellence. Customer satisfaction is our top priority, and all Flexco garments carry the Flexco guarantee. All our products must _____(1) to high standards.

They _____(2) by trained professionals before they leave the factory.

If your purchase is defective in any way, you may take it _____(3) to the store for a complete refund.

Attention: Everyone

Please take care when you use the photocopiers on the second floor. We have had to get the repairman in several times this month _____(1) major problems with the machines.

If the copier doesn't work, or if paper gets jammed in the machine, do not attempt to deal with the problem _____(2).

According to the repairman, unskilled handling of the copier's internal parts can lead to much more serious problems. If the copier you are using breaks down, please call our in-house maintenance technician Greg Summers at ext. 326. If Greg is busy with another call or away from the office, just move on to another machine and place an "out of order" sign on the _____(3) unit.

Thank you.

Herbert Stein, Office Manager.

Dear donors,

We are extremely grateful for your generous _____(1) to UNICEF.

The money you donated will help UNICEF provide both immediate relief and long-term rehabilitation of essential services for children in need.

Our review committee recently found that in 55 out of 80 villages, water systems have been severely damaged. Therefore, there's an _____(2) need for expanding the distribution of bottled water and sanitation systems.

Another major challenge includes the threat of landmines. Many children are presently receiving treatment in the hospitals for injuries resulting from remnants of bombs. So as to alleviate the problem, UNICEF is involved in a campaign to _____(3) people to the dangers of unexploded bombs.

We are appealing to you, companies, and foundations for continuous support.

Thanks again for your generosity.

Community Report

Are you planning on advertising your business to attract more customers? Let Community Report take care of the difficult job of making your business known in the community for you!

Community Report is delivered to apartments, subway stations, businesses, and schools in Philadelphia. Using our service is the most effective and inexpensive way to advertise your establishment. For $20, your posting can be printed in an issue of Community Report. —[1]—. You can choose when your posting will be printed: the first week of the month or the third. We will also charge you only $35 for your posting to be printed in both issues of Community Report in a month.

When submitting your request on our Web site at www.communityreport.com/ads, please include a brief description of your business and your phone number and/or email address. Relevant pictures should be sent as well to maximize the effectiveness of your posting. —[2]—.

Our experts can make, write, and edit a compelling advertisement for you. —[3]—. Contact us at (215) 555-8332 for details and more information. In addition, we heavily rely on donations from readers to continue our mission of providing trustworthy information about the community, careers, and local events to the people of Philadelphia. —[4]—. Go on our Web site to find out more about becoming a Community Report sponsor.

Seattle Library Networking Cards!

The office of Activities & Program is pleased to announce that we have partnered with Print Digital Plus to offer you custom Library Networking Cards. To order your personal set of cards, please visit: www.pdpstore.com/aei_networkcards. New Seattle Library users that enrolled in a membership after January 2008 will have their information uploaded by the second week of March. If you need networking cards before then, please contact Print Digital Plus to place a separate order. Their contact information is provided at the end of this memorandum.

Orders can be placed in quantities of 100 ($50.00), 250 ($60.00), and 500 ($75.00). All card orders will be shipped to the Office of Activities and Programs in 160 Thorndike Hall. You will be contacted for pick-up via e-mail once your order has arrived.

Should you have any questions about this product, please do not hesitate to contact Print Digital Plus at 631-738-8100.

Hamburger House

Summer Special Offer!

That's right, we've brought back our annual Summer Special Offer here at Hamburger House.

Buy two juicy hamburgers --> get one hamburger free! Buy two giant cheeseburgers --> get one cheeseburger and one drink free!

Cool off with a Mountain Milkshake (Caramel or Raspberry) for only $1.50 or a Glacier Sundae (Blueberry or Double Chocolate) for only $2.50.

The Summer Special Offer will last all summer, from June 1st to August 31st!

Midland Zoo Opens Crocodile Farm

Always a favorite among locals, Midland Zoo opened a new attraction for animal lovers yesterday. Adding to more than 40 exhibits of animals from around the world, the zoo's newest facility is a crocodile farm that will serve to educate guests on how crocodiles live, breed, and survive. The farm, which is located at the zoo's man-made lagoon, contains more than 20 Siamese crocodiles. -[1]-. Visitors will have a chance to view the animals at close range through windows in an underwater observatory area. -[2]-.

The new site also has a research laboratory used for animal breeding. -[3]-. This was made possible through a partnership between zoo management and a group of biology professors from Central Plains University.

"It is necessary for children and adults to appreciate the importance of caring for endangered species as these creatures are essential to maintaining a diverse ecosystem." Midland Zoo manager Joshua Synco said. To increase guests' understanding of the animals, the laboratory's nursery and incubation sections will be open to the public beginning next week.

The zoo is also planning to open a new screening facility this weekend. -[4]-. The room seats up to 100 guests and will feature documentary films about crocodiles and other endangered species. For information about wildlife preservation, or the hours and fees of the zoo, visit www.midlandzoo.org.

"Movies at the Marquis"

The Marquis is proud to announce a repeat of our special feature week. Introduced last month, the special feature week was a great success. We will now be holding this event on a monthly basis.

Classic movies special feature week

Blazing Rules (1956) Western. Kip McVities, Rosie Ranger.
Monday, 6:00 p.m.

The Bilge and the Brine (1943) Drama. Mack O'Jangler, Gregory Ryan.
Wednesday, 7:30 p.m.

Elvis and the Swamp Monster (1978) Comedy. Mike Myhrom, Rupaul.
Friday, 8:00 p.m.

Digstown (1987) Comedy. Lou Gossette, Jr., D.Hasbro Eisenman.
Tuesday through Thursday, 9:00 p.m.

Andrea,
This note is just to remind you of what needs to be done today. I'm very busy from early this morning until late in the afternoon, so I don't have time to do all this.

1. Wash the car
2. Mail this letter
3. Pay the gas bill
4. Pick up my clothes from the dry cleaner's
5. Return the videos we watched last night
6. Make a pizza for dinner tonight

Thanks so much!
Casey

May 19

Customer Services Office
WorldTravel Limited
25 Cramden Road
London

To Whom It May Concern:
I spent most of the last two days calling your customer service lines in an effort to resolve this situation (see my customer reference number, A802234-202), but I have gotten nowhere.
So, I'm writing in the hopes that this letter will get into the hands of a more effective person. I'm really hoping you can help me.
On Monday, May 16th, I was in the airport checking my baggage for a flight to Amsterdam, and the young man who was helping me - James Strathcona was his name - tore the handle off my suitcase when he was lifting it onto the conveyor belt. I have since inquired as to how much it would cost to fix and was told it would be at least US$45.00. I have enclosed a photocopy of the quote from the repairman.
On principle, I really feel these repairs ought to be paid by WorldTravel, as the damage was done while one of your people was handling my luggage. However, I am being given the run-around by your customer service staff whenever I call. One young man was even so bold as to suggest that the suitcase was probably worn out and ready to break anyway. I assure you that this is not true: I only recently bought the set, and the only reason it was broken was that it was handled with excessive force.
In all other dealings I've had with your company, I have had very positive experiences and I have no wish to fly with another airline.
I look forward to hearing from you soon, and I very much appreciate your help.

Yours faithfully,

Edith Smallwood

Dear Readers,

This July, Horse and Rider will celebrate its 27th anniversary. Since its first issue was published in January of 1980, Horse and Rider has continued to bring its readers tasteful but entertaining articles covering everything about horses. To celebrate our anniversary, we are offering a special promotion to all our readers: a free three-month subscription. Plus, you will receive our special anniversary issue, which will be published at the end of July. This special issue will feature an article about Marjorie Clemmons, the Senior Editor and founder of Horse and Rider.

To be eligible for the special offer, just fill out the request form that is enclosed with this letter, and mail it to us by June 15th. As always, we welcome your quetions and comments, so if you would like to be included in our From the Readers section, please visit our website www.horseandrider.com and submit your review electronically. We thank you for your continued support, which has helped us become the most popular horse magazine in the country.

Sincerely,
Katherine Fields
Public Relations Advisor

www.bennetthouse.org/visit

HOME | VISIT | HISTORY | MAP/LOCATION | CONTACT

Visitors and tour groups are welcome to view Bennett House from Tuesday through Saturday from 10 A.M. until 5 P.M. Groups of 10 or more are asked to make reservations a day in advance. Those who fail to do so may face significant waiting times. Admission is free, but cash boxes are located at the entrance and gift shop, where donations are gratefully accepted.

Bennett House can also arrange guided visits for students or tour groups for a flat fee of $25. -[1]-. All guests will receive informational brochures, which include history and facts about the Victorian-era home and the art and furniture contained in the rooms. -[2]-. The brochures contain pictures and short biographies of the house's former inhabitants as well. -[3]-.

A gift boutique and a tea shop are located near the exit. Postcards, souvenirs, T-shirts, tins of English teas, and teacups are available for purchase. -[4]-. The gift shop will not be open during the off-season from January through March, but the rest of our facilities will remain in operation. Bennett House closes on all national holidays.

Secure Siding
Your local leader in home beautification

According to recent research, your home may be losing up to 40% of the heat and air conditioning you use each month! Having old or low-quality siding around your house can be costing you thousands of dollars each year, depending on the size of your home! Damaged or outdated siding will allow your winter furnace heat and summer air conditioning to seep through the walls to the outside. This is a waste of expensive energy!

Secure Siding wants to help you save money and be more comfortable in your house! Secure Siding uses the finest weather-resistant materials which allow less internal air loss. The latest technology allows us to estimate the amount you will save after installing our new vinyl siding.

In addition to saving you loads of money each month, Secure Siding's signature vinyl siding will add beauty and value to your home-no matter its age. With Secure Siding, you will never feel the same about your abode!

For a presentation, visit our model home on Chelsea Avenue in Salisbury OR call us at 871-904-5567 to order a catalogue or schedule an in-home presentation. We'll be happy to provide a free consultation to allow you all the information you need to make a decision.

HURRY!!! If you place an order before May 1, you can take advantage of our Summer specials! Ask a representative for details!

36 Young Street
Eglington
April 23rd, 2006

Margaret McCarthy
84 Martins Street
Eglington

Dear Ms. McCarthy,
Thank you for your recent inquiry about PowerGen Electricity. I apologize for not replying sooner. However, we have been having some trouble with our customer address database. This problem has now been resolved and I am pleased to answer your questions.

In your letter, you asked for advice on how to cut your electricity bill. We are aware that our customers want to find the most efficient, yet economical ways to use electricity in their homes. You might be surprised to learn that cutting down on electric costs is easy to do. I am enclosing a chart of the average enegry costs of most major home appliances. All you need to do is look at the chart, work out how many hours you use an item in an average week, then multiply that number by cost per hour. If you do this for each item on the list, you can calculate your monthly charge.

e.g. If you use your washing machine every day for one hour, you will need 17 cents per week. To reduce costs, wait till you have enough clothes for a full load. You could cut as much as 5 cents. This may not sound like much, but imagine reducing the time for every appliance. The total savings will add up. I hope this helps you.

Sincerely,
Aian Bredhurst

Use the chart below to work out your monthly usage. We have listed the most common household appliances that most people use on a regular basis.