Đề thi thử TOEIC: Mã đề MORTAR

Mr. Bevan Griggs

Albany City Mayor

City Hall

Albany, New York

Dear Mr. Griggs:

On behalf of the St. Michael's Charitalbe Trust, I would like to _____(1) you to participate in the opening of the St. Michael's homeless shelter.

The shelter, which is located on Steadway Drive in the inner-city, will feed, clothe and house up to 25 people at a time. I'm sure you will agree that we are _____(2) a vital social service for the city and its people.

We would be delighted if you would come along to the event to show your support. Perhaps it would be appropriate for you to say a few words for the volunteers who have worked so hard to develop this important community service.

The opening ceremony will begin at 3:30 p.m.on Monday, January 18. Light refreshments will be served _____(3) afterwards. I hope you will be able to make it in time for this symbolic occasion.

Yours sincerely,

Caroline Parker

Chairperson, St. Michael's Charitable Trust

New Transit Options Coming!

City Council yesterday _____(1) to approve the proposed subway extension into the Glostrup zone of Copenhagen. _____(2). This has encouraged developers to build more apartments there. Moreover, the creation of the nearby Albertslund Technology Park has added thousands of new jobs. These _____(3) opportunities have been the key to attracting more people to the district. Since development began, however, it _____(4) the area’s transit capacity to its limits, causing local residents and businesses to campaign for a subway extension. A few council members opposed the proposal, pointing out the high expense of underground transit. Nevertheless, the building of the subway extension will proceed at an estimated cost of €650 million and should be operational within five years.

Welcome to the office of Dr. Shaw. The following office policies are in effect.

- Please check in with the receptionist when you arrive. If you were given a referral, please tell the receptionist the name of the doctor who _____(1) you.

- We recognize that sometimes unexpected situations occur and you must cancel your _____(2). Cancelations must be made 24 hours ahead of time or you will be charged a fee.

- Please don't call us to find out the results of _____(3) test.

We will call you when the results are ready.

- Effective January 1, all bills must be paid in full at the time of your visit. We accept all major credit cards.

Scott Harper has been _____(1) to lead Canada’s national sailing team in the upcoming Cannon Regatta. Team spokesperson Jeremy Dawes made the announcement at a press conference earlier today. _____(2).

Harper, a 39-year old New Brunswick native, is a lifelong boating enthusiast who has competed in several international events. He has won two Yachtmaster trophies for solo sailing and will compete in a third later next month, _____(3) time with a crew of six.

Speaking on behalf of his team in his new capacity, Mr. Harper appeared confident about Team Canada’s chances. “Most of us have worked together on previous occasions. _____(4), I've been in races with at least four of the other members,” he said.

Colin McKay [8:45 A.M.]
Hey Brenda, what time are you supposed to have your yearly health checkup tomorrow?

Brenda Chan [8:51 A.M.]
At 3:30 in the afternoon. Why do you ask?

Colin McKay [8:52 A.M.]
Mine is at 1:00, and I was wondering if you could possibly switch with me. I've got a lunch meeting, and time might be a bit tight.

Brenda Chan [8:53 A.M.]
I wish I could. But I have to go to the plant at noon to get some information from the supervisor about the increased output. Couldn't you reschedule the meeting for an hour earlier?

Colin McKay [8:54 A.M.]
I guess I will have to do that. In fact, I’d better phone the client now.

Brenda Chan [8:56 A.M.]
Good luck!

To: Kathryn Hale
From: Stacy Mott
Subject: Budget Proposal

Dear Ms. Hale,

After reviewing last year's budget figures, I would like to propose a few changes to this year's budget plan. If these changes are accepted, I predict that the company will reduce its operation costs by approximately 40 percent. First, I noticed that the company allocated one fourth of its total budget to purchasing office supplies. Of the office supplies that we purchase each year, paper is by far the most expensive. I think that requiring all employees to print documents on both sides of the paper will significantly cut down on costs. Second, the company currently employs 200 people; however, only about 150 people are needed for the company to function properly. Therefore, I propose the company reduces its workforce by 50 people before the start of the next fiscal year. I realize that this second proposal may seem drastic, but according to my estimates, if the company does not significantly cut costs by the end of December 2008, it will be forced to file for bankruptcy.

Sincerely,

Stacy Mott
Financial Advisor

Dear Michael,

I am shopping for the day. I have to buy a new table and chairs. I won't be home until eight o'clock this evening. Please take the dog for a walk and don't forget to clean your room. Your dinner is in the microwave. There is some orange juice in the refrigerator, too.
See you later!

-Mom

Stretch Makes Plans to Expand

Stretch Corporation announced yesterday that it plans to expand in a much larger location on the outskirts of the city. The athletic wear company's headquarters will remain at its current location at the corner of Dupont and Beverly Street, but production facilities will be moved to Haverford, around 15 kilometers from the city center. CEO Alex Cruz said, "For the past few years, the number of people who enjoy exercising has grown significantly. -[1]-. Our move will allow us to keep up with this increase so that we can continue providing our target customers with quality athletic wear and equipment." Moreover, Stretch's move is also good news for the local economy. -[2]-. "Even though domestically manufactured products cost more than those manufactured overseas, our customers are happy to pay a little extra," said Cruz. -[3]-. "For this reason, we intend to keep production nearby and have no reason to outsource to anywhere else." -[4]-.

JOB OPENING: Computerworld, sales assistant

The Vancouver branch of Computerworld is currently seeking a full-time sales assistant. The sales representative is responsible for customer service in the store and assisting the sales manager with special events or promotions.

Primary responsibilities include:
- in-store customer assistance
- outcalls for local businesses/organizations
- writing proposals and estimates
- operation of cash register for direct sales
- inventory

The ideal candidate for this position should have a basic understanding of computers. Other requirements include use of word processing and simple accounting programs, and excellent people skills. Previous experience in computer sales is preferred, but not a requirement.

Those interested in this position may e-mail a résumé and cover letter to Melinda Gates at mgates@comworldvan.com.

Shangwan Corp.
211 Orchard Street
Thailand

March 14, 2008

Attn: Mr. Andrew Han
Sales Manager
Evergreen Light Bulbs
4-16 Hill Road
Hong Kong

Dear Mr. Han,

Re: Order No. 768197

I regret to inform you that there is a problem with the order we placed recently. On March 7, 2008, we requested an order for 20,000 long-lasting light bulls. After receiving the shipment, we realized that only 2,000 of them had been shipped.

This discrepancy has caused our company substantial trouble since we had to make an urgent purchase to fill the orders our own customers made.

Please satisfy the missing portion of the order immediately, and make sure that this type of mistake never happens again. Otherwise, we will have no other choice but to turn to other suppliers.

I look forward to reading your response.

Yours sincerely,

T.Leung

T. Leung
Purchasing Officer

To: All employees of TWDB 
From: Joseph Green 
Re: Survey Results 
Date: April 19

Customer Survey 

In an initiative to determine the effectiveness of TWDB's programs and services, our agency regularly conducts surveys to measure customer satisfaction and rate TWDB's performance in service delivery.

You can make a difference by taking the time to complete a survey online. Results are analyzed, especially the comments section, to identify possible process improvements or areas in the agency which need increased education or marketing efforts. Program areas use the information to review and implement any necessary program/process changes that will benefit customers or save money. Previous survey results have led to significant improvements to TWDB's programs.

The Tennessee Water Development board intends to use this information to improve its products and service delivery and to increase customer education and awareness regarding agency products and services.

Survey Results: 2010 Customer Survey 
The most frequently cited suggestions for improvement included:
- Increasing personal contact with customers
- Increasing interdepartmental and interagency cooperation
- Further improving the agency's websites 
- Improving the scope and accuracy of information provided 
- Increasing funding opportunities.  

Result: In summary, customers rated TWDB highly, with 94. 8% of all respondents giving the agency an excellent (52. 8%) or good (420%) rating. Furthermore, the specific departments evaluated consistently received satisfaction ratings of at least 96%. A detailed report of the results will be posted on the company website in two weeks.

Received: Monday, June 4th, at 8:32 p.m.
From: peter.lasco@allwalls.com
Re: Appointment Cancellation

Mr. Walker,
I apologize for having to cancel our appointment last Friday at the last minute. There was some urgent business at another job site, and I had to attend to it personally. I hope that we can reschedule for sometime next week.
Also, in your last e-mail you asked for some different options with regard to materials and our turn-around time. The sample books I couriered to you last week are the standard wallpapers that we use - 1.75 meter-wide, printed. But we have also started using a new process with large, floor-to-ceiling rolls that produces a papered wall without seams. The papers are the highest grade, and most have silk highlights. As your project is a luxury apartment complex, these products may better suit your needs. This is a specialty process, requiring special equipment, and so there would be additional charges on top of our usual labor costs. Since you would be doing so many units in your building, perhaps we could offer you a discounted rate on the labor. I will discuss this possibility with our sales manager and let you know when we meet.
With regards to our turn-around time, using standard-process papers we would be able to complete the 15 units in one week. The seamless wallpaper application process makes use of a large roller mechanism; so, potentially, we could complete the work in 3 days. Again, I am sorry to cancel our appointment. Please let me know at your earliest convenience when you would like to reschedule. Thank you.

Sincerely,

Peter Lasco
Sales Rep,
All Walls, Inc.

CE Corporation - Organic Chemistry Lab Safety Rules

1. Before lab activity
Wear safety goggles and an apron to protect yourself from hazardous chemicals during experiments and research. Avoid wearing clothing that could easily catch fire. Otherwise, make sure to wear a lab coat over your clothing. —[1]—.

2. Restricted items
With the exception of authorized heat sources, no items that can cause fires or explosions are allowed in the lab. Our lab activities are confidential, so filming devices are highly restricted in the lab. —[2]—.

3. Organization
It is evident that lab stations are clean and organized at all times to prevent accidents and chemical residues from causing reactions. Before and after lab activities, all chemicals should be put away with lids closed tightly. —[3]—.

4. Emergencies
Accidents can happen anytime during the lab, and thus you must be aware of the use and location of safety equipment. In case of a fire or chemical contamination, a siren will go off, and everyone must leave the lab immediately. —[4]—.

Valley Arts and Craft Show

Friday, March 15 - Saturday, March 16
Hours: 9:00 a.m. - 4:00 p.m.
Location: State Fair Grounds, Miguel Garcia Room
Price: Free

Come see local artists present their latest paintings, drawings, and handicrafts. Many items will be on sale at reasonable prices. You will also have the opportunity to meet the artists and talk about their latest creations.

Featured artist Janela Hampton will also be signing copies of her latest book of drawings and paintings for all interested customers. Ms. Hampton's newest work was inspired by her travels in Central and South America. We are still accepting applications. If you are a local artist who would like to have a display at the show, email valleyarts@happymail.com by March 1st, stating what kind of work you do.

Hope to see you there!

To: valleyarts@happymail.com
From: awally@netco.com
Subject: Arts Show
Date: February 28 2006

Hi,

I am a local artist who produces hand-painted clay pottery. I would love to have a stand at the Valley Arts and Crafts Show. I wanted to get a stand last year, but I applied outside the application period. I really hope that I am in time this year. How much is the cost for artists who have a stand? There is no price on the posters, so I was wondering if it was free. I hope so, but even if there is a charge, I still want to display. Please let me know.

Many thanks.
Amanda Wallace