Đề thi thử TOEIC: Mã đề POLICY

To: All Staff Subject: Extended Holiday Hours Date: 25 October

Starting next week on Saturday, our store will switch to the Holiday Season schedule. We will open one hour _____(1) each day of the week and remain open an hour later. Friday and Saturday nights we will remain open until midnight. This change is to provide convenient shopping hours to our customers _____(2) they can purchase gifts for the holidays.

Each department will also take on a few seasonal staff members to assist with all the extra work. If you are already a regular staff member and would like to work more hours, speak with your immediate supervisor about _____(3) your schedule. _____(4). Anything more than that must be approved by the immediate supervisor and department head.

Sincerely,

Sonny Barnes

Store Manager

Ace Supplies, a Paris-based firm _____(1) in office supplies, announced its plan to relocate its headquarters.

After decades of progress and growth, Ace Supplies found itself needing extra facilities. Storage rooms are also filled to capacity. _____(2), the inadequate number of employees parking space is another concern of the company.

But the most important challenge that lies ahead is _____(3) to move quickly to the new headquarters without affecting work.

The Robinson Library offers complimentary alerts to members who have registered an e-mail address or mobile phone number. These alerts remind them when materials, including books, audiovisual selections, and periodicals, are _____(1) their due date. However, failing to receive a reminder does not excuse borrowers from their responsibility to return materials on time.

_____(2), it is essential that borrowers always take note of the due date. This is stamped on the return card attached to the book or other _____(3). Should anything borrowed from the library be returned late, a notice will be sent after the due date. _____(4). Please follow our regulations so that other users may have access to these materials within an appropriate period of time.

Welcome

Our mission is to promote and protect the health and _____(1) of all residents.

From birth throughout life, we can help enrich and protect the lives of the people of _____(2) state.

We offer programs that deal with complex social, economic and individual issues. _____(3) range from Medicaid to stamps, child protection to disease prevention.

Last year, we helped almost 340,000 people in our state, one out of every four state residents.

Office supply inventory form

On the last day of each month, all employees are responsible for taking an inventory of the remaining supplies in their area. These inventories will be used to make purchases of supplies for the coming month. In the list below, please indicate how many of each you have remaining in your area:

Community Report

Are you planning on advertising your business to attract more customers? Let Community Report take care of the difficult job of making your business known in the community for you!

Community Report is delivered to apartments, subway stations, businesses, and schools in Philadelphia. Using our service is the most effective and inexpensive way to advertise your establishment. For $20, your posting can be printed in an issue of Community Report. —[1]—. You can choose when your posting will be printed: the first week of the month or the third. We will also charge you only $35 for your posting to be printed in both issues of Community Report in a month.

When submitting your request on our Web site at www.communityreport.com/ads, please include a brief description of your business and your phone number and/or email address. Relevant pictures should be sent as well to maximize the effectiveness of your posting. —[2]—.

Our experts can make, write, and edit a compelling advertisement for you. —[3]—. Contact us at (215) 555-8332 for details and more information. In addition, we heavily rely on donations from readers to continue our mission of providing trustworthy information about the community, careers, and local events to the people of Philadelphia. —[4]—. Go on our Web site to find out more about becoming a Community Report sponsor.

To: Robert Crowley (crowrob@sunshineresorts.org)
From: Kimberley Phillips (kphil@oleandarhotel.com)
Subject: Recommendation
Date: October 16

Hi Robert,

It was terrific seeing you at the tourism conference in Miami last week. I'm sure you'll agree the event was hectic but very productive and enlightening. -[1]-. Best of all, I came away with several new contacts who can help me promote my establishment, Oleandar Hotel. -[2]-.

Anyway, I recall you mentioning that you were looking for an events manager for the new resort opening in Orlando. -[3]-. The marketing manager currently working for me here in New Orleans will be relocating to Orlando next summer, and she will be searching for employment.

Her name is Anna Harwood, and I have known her for six years. Currently, she oversees a staff of about 30 employees and presides over most client meetings for her department. -[4]-. She has been fantastic to work with here at the Oleandar, so I can guarantee you wouldn't be disappointed.

If you are interested and the job is still available, I can give Anna your e-mail address so that she can send you her résumé and possibly arrange a phone interview.

Take care!

Kimberley Phillips

There May be Hope for Small Regional Retailers After All!
By Doris Bentley

In the highly competitive world of retail sales, it's difficult for inexperienced entrepreneurs to turn a profit when the cost of renting a store or shop is so high. But regional retailers don't need to look any further now than the Bradford Retail Cooperative building, opening on March 1. -[1]-.

The cooperative is located in the building formerly occupied by the Mega-B-Mart superstore on the outskirts of Bradford City. In partnership with the city government, Phoenix-Star Properties has updated the structure and renovated it to house 160 small retail booths. Director of Phoenix-Star, Brenda Nixon, said, "the old structure was an eyesore ever since the store it once held went bankrupt. -[2]-. Through a very small investment, we have been able to revitalize the building into a location that is not only useful to the community but will help improve local economic conditions as well."

Phoenix-Star Properties provided half the funds for the structural changes, and the rest came from the city development budget, which is funded by local taxes. -[3]-. "We are really excited about the opening! And given Phoenix-Star's incredible success doing similar projects with other abandoned buildings in locations across the country, I am sure we will experience the same popularity here," said city government spokesperson, Beatrice Guzman.

The retail units will be available for rent to artisans, craftsmen, and private businesses owners from the region. With rental rates starting at as low as $500 per month, Phoenix-Star has confirmed that 90 percent of the spaces have already been filled. It seems clear that the Bradford Retail Cooperative building is already popular with local entrepreneurs. -[4]-.

Rollins University is looking for an energetic, personable individual to teach a marketing class for students in the honors program during the fall semester. The class, Advanced International Marketing 402, will be held on Tuesdays and Thursdays from 4-6 p.m. This is a part-time position. Rollins University is one of the top business schools in the world and has campuses in Los Angeles, Paris, Tokyo, and Geneva. This position will be at the university's campus in Tokyo, Japan, so the successful applicant will be expected to relocate if necessary. The successful candidate will have some teaching experience (at least 1-2 years in an academic setting) and have worked extensively in the marketing industry. Additionally, individuals without a PhD need not apply. The incumbent will be required to work during regular class hours, and spend two to three hours preparing for each class. A private office will be provided. Since this is a short-term contract, compensation is negotiable and will be determined based on the candidate's work experience and professional history. For more information, or to request an application, contact James Stewart at 1-541-265-6987.

Fax Cover Sheet

Date: August 15th, 2004
Time: 9:55 a.m.

To: Saul Leganza, Guzzi Imports
Fax: [345] 123-5668

From: Peter Brown, Mel-Mart Superstore
Fax: [336] 999-7356

This is just to confirm that I received your phone message. My flight to California has been canceled because of bad weather. I will now be leaving Denver and arriving at Los Angeles International Airport on United Flight 77 tomorrow. I am sorry for any trouble this will cause you. Hopefully we can reschudule our meetings for the 17th. I have attached my new itinerary. Please call me if you have any questions; otherwise, see you soon!

12 Blue Bird Drive
Newark, NJ
064587
12 May 2007

Paul Thorntree
Spotless Cleaner's
145 Market Drive
Newark, NJ

Dear Mr. Thorntree,

I recently had three jackets dry cleaned at Spotless Cleaner's. Unfortunately, when I got home and looked at one of the jackets, I noticed there was a large rip on one of the sleeves. I immediately returned the item to your building on Market Drive, but the sales clerk told me that the company was not responsible for any damages incurred during cleaning. I have been doing business with Spotless Cleaner's for three years and have always received excellent service, but I am quite distressed about this recent incident. I would like the company to pay for the repair of this item, and to give me a full refund on the cost of dry cleaning all three items. Please contact me as soon as possible to discuss the matter. I can be reached Monday to Friday after 6 p.m., and Saturday and Sunday any time. My home number is 632-365-1456. You can also reach me at my office at 653-362-9876.

Regards,
Linda Applebee

Used Computer For Sale

Pentium 4 - only 3 years old

. Includes 19-inch LCD monitor, 40X CD/DVD combination drive, 256 MB of memory, and a 40-GB hard drive.
. Comes with a color printer-scanner combo, surround sound speakers, and a super-fast wireless Internet connection.
. Can be yours for only $350. Call Steve at 568-1974 (after 6:00 p.m.) or at 574-4791 (from 9:00 a.m. - 5:00 p.m.).

Apartments for Rent

Come and live in the city's newest apartment complex, Dayville Suites. Located just two blocks from the financial district, these apartments are perfect for businessmen and young professionals. The building is twenty-five stories high and has 200 apartments. Anyone who lives in the apartments has unrestricted access to the rooftop pool and the fitness center on the first floor. There is also a restaurant on the first floor, and a supermarket in the basement that is open seven days a week. Three different apartment styles are available. The monthly rent for each style is as follows:

NOTE: All apartments have air conditioning and floor heating. Anyone who provides the first six months' rent up front will receive a ten percent discount.

Protect Yourself with PFS

PFS is a safety systems contractor specializing in the installation of fire alarms and sprinklers for residential and corporate clients located in downtown New York. We ensure quality workmanship that is in compliance with municipal building codes. Furthermore, our work is executed promptly, and we guarantee our clients' satisfaction. If there are demands for repairs or adjustments to our work, we will take care of them within 48 hours, assuring the safety of your office or your commercial or industrial facility.

If you would like to learn about the pre-action, wet pipe, dry pipe, and deluge sprinkler systems we offer, call us at 555-5324 or visit our Web site at: www.pfssystems.com, where you can also fill out a service request form.

PFS Service Request Form

Name: Gwyneth Pierce
E-mail: gpierce@spspa.com
Phone: 555-9622
Address: 84 William Street, New York, NY 10038
Company: Serene Peace Spa

Details:
I would like to replace my outdated deluge sprinkler system. I was on your site reading about the different types of sprinklers available. I think wet pipe sprinklers would be good to have in each treatment room of my spa as they seem to be low-maintenance and more cost-efficient than a dry-pipe system. However, the lobby of my business contains a lot of valuable items that could easily be damaged if the sprinklers were to go off accidentally. I read that pre-action systems are far less sensitive than other types of sprinklers and will only go off when temperatures reach those of an actual fire. So, I'd like to have a pre-action system installed in this area only.

TO: John Boone
FROM: Gwyneth Pierce
SUBJECT: Problem
DATE: April 15

Hello,

I didn't have time to check everything before you and the installation crew left yesterday, but I noticed a problem this morning. I requested a different type of sprinkler system for the lobby, but the one installed is the same as the ones in the other rooms. I checked my request form, and the information is there. So, I would like the system to be changed to the one initially asked for as soon as possible. Please let me know when I can expect the work to be corrected.

Regards,

Gwyneth Pierce